Samsung N5300 E-Manual
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Samsung N5300 E-Manual

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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
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Summary of Contents for Samsung N5300

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

  • Page 2: Table Of Contents

    Contents Quick Guides Troubleshooting Internet Connectivity Issues Troubleshooting Internet connectivity issues Using Smart Hub Connecting Video Devices Updating the TV’s Software Connecting with an HDMI cable Connecting with a component cable Updating the TV’s software to the latest version Connecting with a composite (A/V) cable Updating the TV automatically Connecting with a component cable (Only for models with Getting Support...
  • Page 3 Resetting Smart Hub Restricting Viewing to Specific Channels Using a Samsung account Selecting the broadcasting audio option Creating and managing your Samsung account Configuring advanced broadcasting settings Signing in to a Samsung account Tuning broadcast signals manually Using the Apps Service...
  • Page 4 White text on black background (high contrast) Listening to the TV through Bluetooth devices Enlarging the font (for the visually impaired) Listening to the TV through a Samsung audio device that Learning about the remote control (for the visually impaired) supports the Wi-Fi function...
  • Page 5 Troubleshooting Precautions and Notes Getting Support Supported broadcasting audio options Getting support through Remote Management Read Before Using Apps Finding the contact information for service Read Before Using the Internet Requesting service Read before setting up a wireless Internet connection Diagnosing TV operational issues Read Before Playing Photo, Video, or Music Files There Is a Problem with the Picture...
  • Page 6 Accessibility Guidance Menu Learning Screen Using the accessibility menu Accessibility Shortcuts menu Step by Step instructions to run the options Using the TV with Voice Guide on Watching TV Setting Up a Schedule Viewing Cancelling a scheduled viewing Using the Channel List Creating a Personal Favourites List Using Smart Hub 123 Smart Hub...

  • Page 7: Quick Guides

    Quick Guides You can learn quickly how to run and use the frequently used functions. Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources Connection HDMI 1...
  • Page 8 Source You can select an external device connected to the TV. " For more information, refer to "Switching between external devices connected to the TV". Search You can search data for channels, programmes, movie titles, and apps from Smart Hub. "...

  • Page 9: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 10: Getting Support

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the web. You can also turn Remote Management on and off.

  • Page 11: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 12: Connections

    Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.

  • Page 13: Connecting An Antenna (Aerial)

    Connecting an Antenna (Aerial) You can connect an antenna cable to your TV. " An antenna connection is not necessary if you connect a cable box or satellite box. " Depending on the model or geographical area. - 13 -...

  • Page 14: Connecting To The Internet

    Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
  • Page 15 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless Connection Select your wireless network. Refresh "...

  • Page 16: Checking The Internet Connection Status

    Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.

  • Page 17: Setting Up An Internet Connection Over Ipv6

    Setting up an Internet connection over IPv6 Configuring the IPv6 connection settings Settings General Network Expert Settings IPv6 " This function may not be supported depending on the model or geographical area. Checking an Internet connection set up over IPv6 Settings General Network...

  • Page 18: Connecting To A Network Via A Mobile Dongle (For India Only)

    Connecting to a Network via a Mobile Dongle (For India Only) Make network connection by connecting a mobile dongle to the TV. You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port in the TV.

  • Page 19: Troubleshooting Internet Connectivity Issues

    Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting Internet connectivity issues Try Now After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the LAN cable is plugged in on both ends.
  • Page 20 Unable to connect to the network Check all Settings. Settings General Network Network Status IP Settings – After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect it again. For wireless connection, enter the correct password if required. –...

  • Page 21: Connecting Video Devices

    Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN Connecting with a component cable Connect the component cable to the component input connectors of the TV and the component output connectors of the device as shown in the image below.

  • Page 22: Connecting With A Composite (A/V) Cable

    Connecting with a composite (A/V) cable Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in the image below. Make sure the cable colours match the connector colours. "...

  • Page 23: Connecting With A Component Cable (Only For Models With Component In / Av In)

    Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors.

  • Page 24: Connecting With A Composite Cable (Only For Models With Component In / Av In)

    Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the AV connection, you can enjoy the resolution up to 576i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable.

  • Page 25: Audio Input And Output Connections

    Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network. The two devices must be connected to the same network. For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.

  • Page 26: Connecting Bluetooth Devices

    Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide Source Connection Guide Audio device Bluetooth) and their user manuals. " This function may not be supported depending on the model or geographical area. Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.

  • Page 27: Connecting Your Mobile Device

    From the search results, select the model of your TV. Enter the PIN number displayed on the TV screen. Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV. " This function may not be supported depending on the model or geographical area.

  • Page 28: Bidirectionally Mirroring Your Tv And Mobile Device Using The Smartthings App

    Bidirectionally mirroring your TV and mobile device using the SmartThings Bidirectional mirroring refers to either outputting the same screen and sound of a mobile device on a TV or outputting the same screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.

  • Page 29: Managing A Mobile Device

    Managing a Mobile Device Settings General External Device Manager Device Connection Manager Try Now Access Notification ● Set whether to display a notification when a mobile device attempts to connect to the TV. Device List ● View, edit, or remove a list of mobile devices registered to the TV. Switching between external devices connected to the TV You can switch between TV programmes and the content of external devices.

  • Page 30: Editing The Name And Icon Of An External Device

    Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to Home Screen. Edit Information Add to Home Sources Source " The image on your TV may differ from the image above depending on the model and geographical area. Move the focus to a connected external device.

  • Page 31: Using Additional Functions

    Using additional functions You can use the following features on the Source screen. Connection Guide: The guide to device connections ● Connection Notes When connecting an external device, note the following. " The number of connectors and their names and locations may differ with the model. "...

  • Page 32: Connection Notes For Audio Devices

    Connection notes for audio devices For better audio quality, it is a good idea to use an AV receiver. ● If you connect an external audio device using an optical cable, the Sound Output setting is automatically ● changed to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable.

  • Page 33: Using Anynet+ (Hdmi-Cec)

    Peripherals Connect external devices such as a keyboard for ease of use. Using Anynet+ (HDMI-CEC) Control an external device connected via Anynet+ (HDMI-CEC) with the remote control. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC).

  • Page 34: Controlling The Tv With A Keyboard Or Mouse

    " Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in standby mode or turned on. " Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres. Anynet+ (HDMI-CEC) can control only one home theatre system.

  • Page 35: Using The Keyboard And Mouse

    Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key Colour buttons ―...

  • Page 36: Setting Up The Input Devices

    Setting up the input devices Setting up the keyboard Settings General External Device Manager Input Device Manager Keyboard Settings You can set up the keyboard with the following functions: Keyboard Language ● Keyboard type ● Setting up the mouse Settings General External Device Manager Input Device Manager...

  • Page 37: Entering Text Using The On-Screen Virtual Keyboard

    Entering Text using the On-Screen Virtual Keyboard Use the Virtual keyboard to enter text on your TV. Recommend text Options Predict Next Character " The image on your TV may differ from the image above depending on the model and geographical area. Recommend text When you type a word you want to search for, this function shows related suggestions from which you can choose one.

  • Page 38: Smart Features

    Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or listen to music stored on external storage devices, and perform more functions. "...

  • Page 39: Displaying The Home Screen

    Displaying the Home Screen Press the button. Sources Connection HDMI 1 HDMI 2 USB 1 USB 2 Guide Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
  • Page 40 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode ● You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
  • Page 41 Source You can select an external device connected to the TV. " For more information, refer to "Switching between external devices connected to the TV". Search You can search the apps or games in Smart Hub services. " To use this feature, the TV must be connected to the Internet. APPS You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
  • Page 42 Move Remove " The image on your TV may differ from the image above depending on the model and geographical area. Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move.

  • Page 43: Launching Smart Hub Automatically

    Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on. You can also turn on or off this function, use the Select button. Launching the last used app automatically Settings General...

  • Page 44: Using A Samsung Account

    Terms & Conditions, Privacy Policy after logging in to your Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. "...

  • Page 45: Signing In To A Samsung Account

    System Manager Samsung Account My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings, you can share your favourites that you registered using other devices. " To configure the Sync Internet settings, you must be logged in to your Samsung account.
  • Page 46 To remove account information, you must be logged in to your Samsung account. " Although you delete your Samsung account, you are not unsubscribed yet. To unsubscribe from your Samsung Account, visit the Samsung Accounts website (http://account.samsung.com). Signing out of your Samsung account...

  • Page 47: Using The Apps Service

    The image on your TV may differ from the image above depending on the model and geographical area. Sign In Go to the Samsung Account screen to create a new account or sign in to your account. App Search You can search for available apps.

  • Page 48: Installing And Running An App

    Installing and running an app Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is completed, the Open menu appears. Select Open to run the app immediately.

  • Page 49: Managing Purchased Or Installed Apps

    Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. Removing an app Move the focus to an app to delete.
  • Page 50 Locking and unlocking apps Move the focus to an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000". You can set the PIN in Settings General System Manager...

  • Page 51: Using The Gallery App

    The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronised with a mobile device that supports the Samsung Cloud. The available content types are photos, videos, stories, and other content shared through your groups.

  • Page 52: Using The Universal Guide App

    You can use this feature on your mobile with Samsung SmartThings app. " To enjoy content of apps on the TV, they must be installed on the TV.

  • Page 53: Using The Smartthings App

    SmartThings app installed on them. You can receive notifications about the statuses of your smart devices. " To use this function, you must be logged in to your Samsung account. " This function may not be supported depending on the model or geographical area.

  • Page 54: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

  • Page 55: Using The Buttons In The E-Manual

    Using the buttons in the e-Manual (Search): Select an item from the search results to load the corresponding page. ● (Index): Select a keyword to navigate to the relevant page. ● " The menus may not appear depending on the geographical area. (Recent pages): Select a topic from the list of recently viewed topics.

  • Page 56: Playing Pictures/Video/Music

    "Read Before Playing Photo, Video, or Music Files". " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. " To connect the TV to a mobile device, refer to "Connecting Your Mobile Device".

  • Page 57: Playing Media Content

    Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded. Playing media content Playing multimedia content on PC or mobile device Select a device with media content in Source.

  • Page 58: Tv Viewing

    TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite channel lists. Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. "...

  • Page 59: Editing A Schedule Viewing

    Using schedule viewing to view programmes at a specified time on a specified date Live TV Schedule Manager Scheduled Manually Add Viewing To schedule a Viewing, set the values for Channel, Repeat, Date, and Start Time of the broadcast programme to watch, and then select Save.

  • Page 60: Using The Channel List

    Using the Channel List Change the channel. Live TV Channel List Using the Channel List, you can change the channel. On standard remote control, press the CH LIST button. screen contains the following icons: : A favourite channel ● : A locked channel. ●...

  • Page 61: Editing Channels

    Editing channels Edit the channels stored on your TV. Live TV Channel List Edit Channels Edit Channels screen icons indicate the following: : A favourite channel ● : A locked channel. ● Removing registered channels To remove a channel, select it from the Edit Channels screen, and then select Delete.

  • Page 62: Creating A Personal Favourites List

    Restore TV PLUS ● You can re-scan and store TV PLUS channels that have been received. " If there are TV PLUS channels on the TV, after deleting the stored channels, the system stores the newly scanned channels. " If the TV has saved TV PLUS channels, Restore TV PLUS...

  • Page 63: Editing A Favourites List

    Editing a Favourites List Use the functions that are available while watching TV. Live TV Channel List After pressing the right directional button on your remote control, select Favourites Favourites 1 Favourites 5 Edit Favourites. The Edit Favourites screen appears. Adding channels to favourites list Select channels to add and select the icon.

  • Page 64: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are supported by digital or analogue channels. Scanning for available channels Settings Broadcasting (Auto Tuning Settings) Auto Tuning " This function may not be supported depending on the model or geographical area. " If the TV is connected to a cable box or satellite box, you do not need to do this.

  • Page 65: Configuring Advanced Broadcasting Settings

    Configuring advanced broadcasting settings Settings Broadcasting Expert Settings Try Now Tuning broadcast signals manually Settings Broadcasting Expert Settings Manual Tuning Try Now You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning, select Stop. "...

  • Page 66: Picture And Sound

    Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.

  • Page 67: Configuring Advanced Picture Settings

    Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: Backlight ● Try Now Brightness ● Try Now Contrast ● Try Now Sharpness ● Try Now Colour ● Try Now Tint (G/R) ●...

  • Page 68: Setting The Viewing Environment For External Devices

    Setting the Viewing Environment for External Devices You can optimise the TV for viewing specific video formats. Playing games on an optimised screen Settings General External Device Manager (Game Mode Settings) Game Mode You can enable the game mode to optimise the TV's settings for playing video games with a gaming console, such as a PlayStation™...

  • Page 69: Using Hdmi Black Level

    Using HDMI black level Settings General External Device Manager HDMI Black Level Try Now Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colours generated by external devices connected to the TV via an HDMI cable. "...

  • Page 70: Fitting The Picture To The Screen

    Fitting the picture to the screen Settings Picture Picture Size Settings Fit to screen Try Now " This function may not be supported depending on the Picture Size setting. " This function may not be supported depending on broadcasting signals. Adjusting the picture size and/or position Settings Picture...

  • Page 71: Configuring Advanced Sound Settings

    Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalise the sound quality by adjusting the following settings. Balance ● Try Now Equaliser ● Try Now Concert System ● If you turn on the Concert System, you will hear a sound from the top while watching a movie or playing a video game.

  • Page 72: Using The Sound Support Functions

    Using the Sound Support Functions Configure the sound settings for your TV. Selecting speakers Settings Sound Sound Output Try Now You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the remote control. When an external speaker is enabled, some sound menus are not supported.

  • Page 73: Listening To The Tv Through A Samsung Audio Device That Supports The Wi-Fi Function

    Try Now If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.

  • Page 74: System And Support

    System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time...

  • Page 75: Using The Auto Protection Time And Energy Saving Functions

    Using the Auto Protection Time and Energy Saving Functions Setting the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two hours or more. Reducing the energy consumption of the TV Settings General...

  • Page 76: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 77: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...

  • Page 78: Enabling Voice Guides For The Visually Impaired

    Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Settings Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programmes, schedule viewing, other TV functions, various content in the...

  • Page 79: Learning About The Remote Control (For The Visually Impaired)

    Learning about the remote control (for the visually impaired) Settings General Accessibility Learn TV Remote Try Now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, you can press a button on the remote control and the TV will tell you its name. To return to the previous screen, press the button twice.

  • Page 80: Configuring Advanced System Settings

    Configuring advanced system settings Settings General System Manager Try Now Changing the menu language Settings General System Manager Language Try Now Setting up a password Settings General System Manager Change PIN Try Now The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000". "...

  • Page 81: Teletext Feature

    Teletext Feature Learn how to use Teletext and run the functions provided by Teletext Service. " This function is available only in the channel that supports the teletext service. " This function may not be supported depending on the model or geographical area. "...

  • Page 82: Typical Teletext Page

    2 Page Up: Displays the next Teletext page. 3 Page Down: Displays the previous Teletext page. 5 Reveal/Conceal: Displays or hides the hidden text (answers to quiz games, for example). To display the normal screen, press it again. 4 Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the screen, press it again.

  • Page 83: Troubleshooting

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the web. You can also turn Remote Management on and off.

  • Page 84: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 85: There Is A Problem With The Picture

    Pb, Pr, and Y jacks are plugged into their proper connectors. If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
  • Page 86 The problem Try this! If you notice blurring on the screen, use the Auto Motion Plus Settings function to resolve the issue. Blurring, or Juddering ● Settings Picture Expert Settings Auto Motion Plus Settings " This function may not be supported depending on the model or geographical area. If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
  • Page 87 The Component or AV input port may not be provided depending on the model or geographical area. " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. "...

  • Page 88: I Can't Hear The Sound Clearly

    I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

  • Page 89: There Is A Problem With The Broadcast

    There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Select Source to confirm that the correct input source has been selected. If the TV is not connected to a cable box or satellite box, run Auto Tuning to search for “Weak or No Signal”...

  • Page 90: My Computer Won't Connect

    My Computer Won't Connect When the TV has difficulties connecting to a PC, these steps may help resolve the problem. The problem Try this! The "Mode Not Supported" Set your PC’s output resolution so it matches a resolution supported by the TV. message appears.

  • Page 91: Anynet+ (Hdmi-Cec) Isn't Working

    Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.

  • Page 92: I Have Trouble Launching/Using Apps

    The problem Try this! The message "Connecting to Anynet+ device..." or You cannot use the remote control when the TV is configuring Anynet+ or switching to a "Disconnecting from viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or Anynet+ device"...

  • Page 93: My File Won't Play

    Reset Resets all Smart Hub settings to their factory defaults and Settings deletes all information related to Samsung accounts, linked Reset Smart Hub Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications.

  • Page 94: Other Issues

    Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The The TV is hot.
  • Page 95 The problem Try this! Broadcasting is only available when the Source is set to TV. Broadcasting function has been deactivated. Broadcasting cannot be accessed while you watch TV using a cable box or satellite box. Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically The settings are lost after...

  • Page 96: Precautions And Notes

    Precautions and Notes You can get instructions and information that you must read after installation. Supported broadcasting audio options Check the supported broadcasting audio options. Audio Type Dual Sound Default Mono Mono Automatic change A2 Stereo Stereo Stereo, Mono Automatic change Dual Dual Dual II...

  • Page 97: Read Before Using Apps

    Read Before Using Apps Read this information before using Apps. Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.

  • Page 98: Read Before Using The Internet

    Read Before Using the Internet Read this information before using the Internet. Internet is not compatible with Java applications. ● File download is not supported. ● Internet may not be able to access certain websites. ● The TV does not support playback of flash videos. ●...

  • Page 99: Read Before Setting Up A Wireless Internet Connection

    Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.

  • Page 100: Read Before Playing Photo, Video, Or Music Files

    Certain files, depending on how they are encoded, may not play on the TV. ● Certain files are not supported on all models. ● DivX and DTS codecs are not supported by the Samsung TV models released in 2018. ● - 100 -...

  • Page 101: Supported External Subtitles

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub MPEG-4 Timed text...

  • Page 102: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...

  • Page 103: Supported Video Codecs

    Supported video codecs File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) H.264 BP/MP/HP HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv *.asf Dolby Digital *.wmv LPCM *.mp4 ADPCM(IMA, MS) MPEG4 SP/ASP *.mov *.3gp HE-AAC Window Media Video v9 (VC1) *.vro *.mpg...
  • Page 104 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...

  • Page 105: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...

  • Page 106: Read Before Connecting A Computer (Supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. Full HD TV When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 1920 x 1080 at 60 Hz.

  • Page 107: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...

  • Page 108: Hd Tv

    HD TV After connecting a computer to the TV, set the screen resolution for the TV on the computer. If it is set to any other than in the table below, the TV may display nothing. Set the resolution properly, referring to the user guide of the computer or its graphic card.

  • Page 109: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 640 x 480 72 Hz 37.861 72.809 31.500 640 x 480 75 Hz 37.500 75.000...

  • Page 110: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals Check the supported resolution for video signals. VESA CVT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 1920 x 1080 100 Hz 112.500 100.000 297.000 + / + 1920 x 1080...

  • Page 111: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.

  • Page 112: Buttons And Functions Available While Playing Multimedia

    Buttons and functions available while playing multimedia content Review available media playback, control buttons and descriptions of how they are used. Press the Select button while playing any video, photo content. The following buttons appear. " The provided buttons or functions may differ with the media content type. "...
  • Page 113 Fit to screen ● Fits a photo to the screen. Zoom ● Zooms a photo. Rotate left Rotate right ● Rotates a photo left or right. Background Music ● During a slideshow, pauses or resumes the background music. Options ● "...
  • Page 114 The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. - 114 -...

  • Page 115: Accessibility Guidance

    Accessibility Guidance Provides a menu and a remote control guide that aid the visually impaired. Menu Learning Screen Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select.

  • Page 116: Step By Step Instructions To Run The Options

    Opening the Accessibility Shortcuts menu If you press the AD/SUBT. button while Voice Guide is turned off, the Accessibility Shortcuts menu appears and Voice Guide starts. You can turn on or turn off the functions such as Voice Guide, High Contrast, Enlarge, Learn TV Remote,...
  • Page 117 Learning TV Remote Press the AD/SUBT. button on the remote. The Accessibility Shortcuts menu appears. Press the up or down directional buttons on the remote to move to and highlight the Learn TV Remote option. Press the Select button on the remote. You are now in the e-Manual and specifically on the Learn TV Remote page.

  • Page 118: Using The Tv With Voice Guide On

    Using the TV with Voice Guide on You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired. Watching TV Turning the TV on Press the button to turn the TV on. Voice guide will speak the channel number, channel name. Changing channel You can change the channel in a number of ways.

  • Page 119: Setting Up A Schedule Viewing

    Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. icon appears next to programmes that have been configured for a schedule viewing. " To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manager...

  • Page 120: Using The Channel List

    Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programmes on other digital channels while watching TV. Press the button on the remote to open Smart Hub, press the left or right directional buttons to move to Live...

  • Page 121: Creating A Personal Favourites List

    Creating a Personal Favourites List Designate frequently watched channels as favourite channels. Favourite channels are highlighted in the Edit Channel Channel List screens with the symbol Registering channels as favourites Live TV Channel List Press the right directional button to move to the Category list.
  • Page 122 Deleting channels from a favourites list – Detail Open the Channel List. Press the right directional button to move to the Category list. Use the up and down directional buttons to move to Favourites, and then press Select. You will see Favourites 1 Favourites 5.

  • Page 123: Using Smart Hub

    Using Smart Hub Learn how to open Smart Hub to access apps, games, movies, and more. Smart Hub After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. " Some Smart Hub services are for pay services.

  • Page 124: Using The Home Screen In Smart Hub

    When you open Smart Hub, you will be on Live TV PLUS. Press the up directional button to move to the top row. Channel List: Select to open the channel list to view and move to programmes that are being broadcast on ●...
  • Page 125 Settings ● When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode – You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
  • Page 126 Source ● You can select an external device connected to the TV. " For more information, refer to "Switching between external devices connected to the TV". Search ● A Virtual keyboard appears on the screen, and you can search for channels, apps, titles of movies, or apps provided by the Smart Hub service.

  • Page 127: Launching The E-Manual

    Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

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