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This document is watermarked because certain important information in the document has not yet been verified.
This document has been sent to you as a draft and for informational purposes only.
The document should only be used for internal purposes and may not be distributed outside of the company.
Distributing the document outside of the company could result in legal exposure to the company if the preliminary,
unverified information in the draft turns out to be inaccurate.
Asset will be
updated when
available
Asset will be
updated when
available
User manual
DRAFT–FOR INTERNAL USE ONLY

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Summary of Contents for Samsung SMG990U

  • Page 1 This document is watermarked because certain important information in the document has not yet been verified. This document has been sent to you as a draft and for informational purposes only. The document should only be used for internal purposes and may not be distributed outside of the company. Distributing the document outside of the company could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.
  • Page 2 Edit video  | Share pictures and videos  | Delete pictures and videos  | Group similar images Take a screenshot Screenshot settings  | Screen recorder Mobile continuity Link to Windows Samsung DeXContinue apps on other devices DRAFT–FOR INTERNAL USE ONLY SAM_G990_EN_UM_TN_UD7_051721_R0...
  • Page 3: Samsung Apps

    Contents Samsung apps Galaxy Essentials  | AR  Zone  | Bixby  | Galaxy Store  | Galaxy Wearable  | Game Launcher  | Quick measure Samsung Free  | Samsung Global Goals  | Samsung Members  | Samsung TV Plus  | SmartThings  | Tips  | Calculator  | Calendar  | Clock  | Contacts ...
  • Page 4 Contents Learn more Legal information DRAFT–FOR INTERNAL USE ONLY...
  • Page 5: Getting Started

    Getting started Device name Set up your device Start using your device Asset will be updated when available DRAFT–FOR INTERNAL USE ONLY...
  • Page 6: Device Name

    Getting started Device name Asset will be updated when available DRAFT–FOR INTERNAL USE ONLY...
  • Page 7: Set Up Your Device

    Getting started Set up your device Charge the battery  | Wireless power sharing Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Network indicators for 5G service are based on your carrier’s specifications and network availability.
  • Page 8: Charge The Battery

    Getting started NOTE    Wall charger sold separately. Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Using other charging devices and batteries may void your warranty and may cause damage. For more information on your device, including charging compatibility, please visit samsung.com.
  • Page 9 Getting started Wireless power sharing Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. Asset will be updated when available   1. From Settings, tap Battery and device care > Battery > Wireless power sharing.
  • Page 10 Getting started NOTE    Wireless power sharing works with most Qi-Certified devices. Requires minimum 30% battery to share. Speed and power efficiency of charge varies by device. May not work with some accessories, covers, or other manufacturer’s devices. If you have trouble connecting or charging is slow, remove any cover from each device.
  • Page 11: Start Using Your Device

    Getting started Start using your device Turn on your device  | Use the Setup Wizard  | Transfer data from an old device  | Lock or unlock your device  | Side key settings  | Accounts  | Set up voicemail  | Navigation  | Navigation bar ...
  • Page 12: Transfer Data From An Old Device

    NOTE    Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. Visit samsung.com/smartswitch for more information and to learn how to use the On-the-Go adapter to transfer content faster. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 13: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Asset will be updated when available Devices and software are constantly evolving —...
  • Page 14: Side Key Settings

    Getting started Side key settings You can customize the shortcuts assigned to the Side key. Double press Choose which feature is launched when the Side key is pressed twice.   1. From Settings, tap Advanced features > Side key.   2. Tap Double press to enable this feature, and tap an option:  ...
  • Page 15: Add A Samsung Account

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory Reset Protection. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.   ◌ From Settings, tap Samsung account.
  • Page 16 Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
  • Page 17 Getting started Swipe Asset will be updated when available Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 18: Drag And Drop

    Getting started Drag and drop Asset will be updated when available Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 19: Zoom In And Out

    Getting started Zoom in and out Asset will be updated when available Bring your thumb and forefinger together or apart on the screen to zoom in and out.   Move your thumb and forefinger together on the screen to zoom out.  ...
  • Page 20: Touch And Hold

    Getting started Touch and hold Asset will be updated when available Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving —...
  • Page 21: Navigation Bar

    Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Asset will be updated when available   Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 22: Navigation Buttons

    Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation.   1. From Settings, tap Display > Navigation bar > Buttons.   2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.
  • Page 23: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. icons ...
  • Page 24 Getting started   • If choosing videos or pictures from the Gallery, tap on one or more items, and then tap Done.   4. Tap Set on Home screen, Set on Lock screen, or Set on Lock and Home screens (depending on which screens are applicable).
  • Page 25: Home Screen Settings

    Getting started Customize Widgets Once you have added a widget, you can customize where it's located and how it functions. ◌   From a Home screen, touch and hold a widget, and tap an option: Remove: Delete a widget from your screen.  ...
  • Page 26 Getting started   • Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen.   • Rotate to landscape mode:  Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape.  ...
  • Page 27: Easy Mode

    Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Asset will be updated when available   1. From Settings, tap Display >...
  • Page 28: Notification Panel

    Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 29: View The Notification Panel

    Getting started View the Notification panel You can access the Notification panel from any screen.   1. Swipe down on the screen to display the Notification panel.   • To open an item, tap it.   • To clear a single notification, drag the notification left or right.  ...
  • Page 30 Getting started   • Touch and hold a quick setting icon to open the setting.   • Drag the Brightness slider to adjust the screen brightness. DRAFT–FOR INTERNAL USE ONLY...
  • Page 31: Status Bar

    Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Charging Mute Vibrate   Airplane mode Bluetooth active Location active Alarm   Notification icons Missed calls Call in progress New message Voicemail...
  • Page 32: Bixby Routines

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information.  ...
  • Page 33 Getting started Internet Bixby Vision can help you find out more about an image you find in the Internet app.   Internet, touch and hold an image until a pop-up menu is displayed.   1. From   2. Tap Search with Bixby Vision and follow the prompts. Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you...
  • Page 34: Face Recognition

    Getting started Check on your kids   • Parental controls:  Supervise your children’s digital life with Google’s Family Link app. You can choose apps, set content filters, keep an eye on screen time, and set screen time limits. Biometric security Use biometrics to securely unlock your device and log in to accounts.
  • Page 35: Fingerprint Scanner

    Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 36 Link to Windows Samsung DeXContinue apps on other devices Link to Windows Achieve mobile continuity between your Samsung device and Windows-based PCs. Get instant access to your device’s photos, messages, and more on a PC by linking your devices. Pictures  ...
  • Page 37: Samsung Dex

    Connect to a TV  or monitor either wirelessly or with an HDMI cable. •   Get DeX on your PC for quick and easy file transfers. • Visit samsung.com/us/explore/dex for more information. Enable DeX   1. From Settings, tap Advanced features > Samsung DeX.   2. Tap to turn on the feature.
  • Page 38 Continue apps on other devices This feature allows you to pick up where you left off on your Galaxy devices that are signed in to your Samsung account. The Samsung Internet and Samsung Notes apps are supported.   1. From Settings, tap Advanced features >...
  • Page 39: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Asset will be updated when available...
  • Page 40: Window Controls

    Getting started Window controls The Window controls modify the way app windows are displayed in split screen view.   1. Drag the middle of the window border to resize the windows.   2. Tap the middle of the window border for the following options:  ...
  • Page 41: Edge Panels

    Getting started Edge panels The Edge panels feature a variety of customizable panels that can be accessed from the edge of the screen. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Apps panel Configure Edge panels Edge panel position and...
  • Page 42 Getting started Apps panel You can add apps in two columns to the Apps  panel.   1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed.   2. Tap an app or app pair shortcut to open it. You can also tap All apps for the complete app list.
  • Page 43: Smart Select

    Getting started Smart Select The Smart select feature captures an area of the screen as an image or animation that you can share or pin to the screen.   1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Smart select panel is displayed.
  • Page 44 Getting started Edge panel position and style You can change the position of the Edge handle.   ◌ From Settings, tap Display > Edge panels >  Handle for the following options:  Edge handle: Drag to change the position of the Edge handle along the  ...
  • Page 45: Edge Lighting

    Getting started Edge lighting Set the Edge screen to light up when you receive calls or notifications, which makes alerts visible even when the screen is face-down. Asset will be updated when available   1. From Settings, tap Display > Edge screen > Edge  lighting.  ...
  • Page 46 Getting started Lighting style Customize the color, width, and transparency of the Edge lighting feature.   1. From Settings, tap Display > Edge screen > Edge  lighting.   2. Tap Lighting style to customize:   • Effect:  Choose an edge effect.  ...
  • Page 47 Getting started About Edge panels You can view the current software version and license information for the Edge panels feature.   ◌ From Settings, tap Display > Edge panels > About  Edge panels. DRAFT–FOR INTERNAL USE ONLY...
  • Page 48: Enter Text

    Getting started Enter text Text can be entered using a keyboard or your voice. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 49 Search: Locate specific words or phrases in your conversations.   • Translate: Type words or sentences in the keyboard to translate them   • into another language. Samsung Pass: Use biometrics for secure access to apps and services.   • ™ Spotify: Add music from Spotify   •...
  • Page 50: Configure The Samsung Keyboard

      • More typing options: Customize additional typing options. Style and layout   • Keyboard toolbar: View or hide the keyboard toolbar.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 51   • Select third-party content to use: Enable third-party keyboard features.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.   • Contact us: Contact Samsung support through Samsung Members.
  • Page 52: Use Samsung Voice Input

    Instead of typing, enter text by speaking. Asset will be updated when available   ◌ From the Samsung keyboard, tap Voice input and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 53: Activate Emergency Mode

      • Voice input language: Select the language for Samsung voice input.   • Hide offensive words: Hide potentially offensive words with asterisks.   • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 54: Emergency Mode Features

    Getting started Emergency mode features While in Emergency mode, only the following apps and features are available on the Home screen. Options may vary by carrier.   Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.  ...
  • Page 55: Camera And Gallery

    Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Asset will be updated when available Camera Navigate the camera screen  | Configure shooting mode ...
  • Page 56 Camera and Gallery Camera Enjoy a full kit of pro lenses and pro-grade video modes and settings.   ◌ From Apps, tap Camera. TIP    If Quick launch is enabled, quickly press the Side key twice to open the Camera app. Asset will be updated when available...
  • Page 57: Configure Shooting Mode

    Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.   1. From Camera, set up your shot with the following features:   • Tap the screen where you want the camera to focus.  ...
  • Page 58 Camera and Gallery   – Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures.   – Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction.   – Food: Take pictures that emphasize the vivid colors of food.  ...
  • Page 59: Record Videos

    Camera and Gallery Scene optimizer Automatically adjust exposure, contrast, white balance, and more based on what is detected in the camera frame to help you capture beautiful photos.   ◌ From Camera, swipe to Photo, and tap Scene optimizer. NOTE   The Scene optimizer is only available when using the rear camera. The Scene optimizer icon will change automatically based on what the camera detects, such as when taking nature photos or...
  • Page 60: Camera Settings

    Camera and Gallery Super steady Super steady applies advanced stabilization algorithms to your video for a smooth, professional appearance, even in heavy motion situations. This feature cannot be used with Zoom-in mic, Live focus video, Slow motion, or the front camera.  ...
  • Page 61 Camera and Gallery Pictures   • Swipe Shutter button to: Choose to either take a burst shot or create a GIF when you swipe the shutter to the nearest edge.   • Format and advanced options: Choose file formats and other saving options.  ...
  • Page 62 Show Snapchat Lenses in Fun mode: Enable to add Snapchat filters and • lenses to Fun mode.   Reset settings: Reset the Camera settings. •   Contact us:  Contact Samsung support through Samsung Members. •   About Camera:  View app and software information. • DRAFT–FOR INTERNAL USE ONLY...
  • Page 63 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos.   ◌ From Apps, tap Gallery. Asset will be updated when available Devices and software are constantly evolving —...
  • Page 64: View Pictures

    Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app.   1. From Gallery, tap Pictures.   2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  ...
  • Page 65: Play Video

    Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details.   1. From Gallery, tap Pictures.   2. Tap a video to view it. Swipe left or right to view other pictures or videos.  ...
  • Page 66: Share Pictures And Videos

    Camera and Gallery   • Text: Add text to your videos.   • Portrait: Enhance skin tones, eyes, and other facial features.   • Speed: Adjust the play speed.   • Audio: Adjust the volume levels and add background music to the video.  ...
  • Page 67: Screenshot Settings

    Camera and Gallery Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen.   1. From Settings, tap Advanced features > Motions and gestures > Palm ...
  • Page 68 Camera and Gallery Screen recorder settings Control the sound and quality settings for the screen recorder.   ◌ From Settings, tap Advanced features > Screenshots and screen recorder.   Sound: Choose what sounds to record while using the screen recorder.  ...
  • Page 69 Apps Using apps Samsung apps Google apps Microsoft apps Asset will be updated when available DRAFT–FOR INTERNAL USE ONLY...
  • Page 70: Using Apps

    Apps Using apps Uninstall or disable apps Search for apps  | Sort apps  | Create and use folders  | Game Booster  | App settings The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
  • Page 71: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps  list.   1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  ...
  • Page 72: App Settings

      • Choose default apps: Choose which apps to use for making calls, sending messages, going to websites, and more.   • Samsung app settings: View a list of Samsung apps and customize their settings.   • Your apps: Tap an app to view and update information about its privacy and usage settings.
  • Page 73: Galaxy Essentials

    For more information, see Bixby. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. DRAFT–FOR INTERNAL USE ONLY...
  • Page 74: Galaxy Wearable

    Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the Google Play store.
  • Page 75 Apps Samsung TV Plus Enjoy free news, entertainment, and more on your Samsung TV and mobile devices. SmartThings SmartThings allows you to control, automate, and monitor your home environment through a mobile device to fit your specific needs. You can use the app to connect multiple devices at once or one device at a time.
  • Page 76 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 77 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 78: Add Calendars

    Apps Add calendars Add your accounts to the Calendar app.   1. From Calendar, tap Navigation drawer.   2. Tap Calendar settings > Add new account and select an account type.   3. Enter your account information and follow the prompts. TIP ...
  • Page 79: Delete An Event

    Apps Delete an event Delete events from your Calendar.   1. From Calendar, tap an event, and tap again to edit  it.   2. Tap Delete, and confirm when prompted. DRAFT–FOR INTERNAL USE ONLY...
  • Page 80 Apps Clock The Clock app offers features for keeping track of time and setting alarms. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 81: Alert Settings

    Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.   1. From Clock, tap Add alarm.   2. Tap the following items to configure an alarm:   • Time: Set a time for the alarm.  ...
  • Page 82: World Clock

    Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Asset will be updated when available   1. From Clock, tap World clock.   2. Tap Add city.   3. Drag the globe to spin it, tap the city you want, and then tap Add.  ...
  • Page 83: Weather Settings

    Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.   1. From Clock, tap World clock.   2. Tap More options > Time zone converter.  ...
  • Page 84: Preset Timer

    From Clock, tap More options > Settings.   • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.   • About Clock:  View the current software version and check for updates. DRAFT–FOR INTERNAL USE ONLY...
  • Page 85 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 86: Create A Contact

    Apps Create a contact   1. From Contacts, tap Create contact.   2. Enter details for the contact, and then tap Save. Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.
  • Page 87: Create A Group

    Apps Show contacts when sharing content Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Show contacts when sharing content, and tap to enable the feature.
  • Page 88: Manage Contacts

    Apps Send an email to a group Send an email to members of a group.   1. From Contacts, tap Open drawer > Groups, and then tap a group.   2. Tap  More options > Send email.   3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 89 Apps Delete duplicate contacts Quickly remove duplicated contacts.   1. From Contacts, tap Open drawer > Manage contacts.   2. Tap Delete duplicate contacts. Contacts that are duplicated are listed.   3. Tap the contacts to select them, and tap Delete. Import contacts Import contacts to your device as vCard files (VCF).
  • Page 90: Delete Contacts

    Apps Delete contacts Delete a single contact or multiple contacts.   1. From Contacts, touch and hold a contact to select  it.   • You can also tap other contacts to select them for deletion.   2. Tap Delete, and confirm when prompted. DRAFT–FOR INTERNAL USE ONLY...
  • Page 91 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. Asset will be updated when available TIP    Visit samsung.com/us/support/owners/app/samsung-internet for more information.
  • Page 92   1. From Internet, tap Bookmarks.   2. Tap a bookmark entry. Save a web page There are several options to save a webpage in the Samsung Internet app.   ◌ From Internet, tap Tools > Add page to for the following options:  ...
  • Page 93: Share Pages

    Apps Share pages Web pages can be shared with your contacts.   ◌ From Internet, tap Tools > Share, and follow the prompts. Secret mode Pages viewed in secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device.
  • Page 94: Message Search

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. Options may vary by carrier. ◌   From Messages, tap Compose new message. Asset will be updated when available Message search...
  • Page 95: Delete Conversations

    Apps Delete conversations You can remove your conversion history by deleting conversations.   1. From Messages, tap More options > Delete.   2. Tap each conversation you want to delete.   3. Tap Delete all, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations.
  • Page 96: Message Settings

    Apps Message settings Configure the settings for text and multimedia messages.   ◌ From Messages, tap  More options > Settings. DRAFT–FOR INTERNAL USE ONLY...
  • Page 97 Apps My  Files View and manage files stored on your device, including images, videos, music, and sound clips. You can also access and manage files saved to your cloud accounts. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only. DRAFT–FOR INTERNAL USE ONLY...
  • Page 98: File Groups

      – Analyze storage:  See what’s taking up space in your storage.   – Trash:  Choose to restore or permanently remove files that you delete.   – Settings: View settings for the app.   – Contact us: Get connected with Samsung Members. DRAFT–FOR INTERNAL USE ONLY...
  • Page 99 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. Contact your carrier for more information. The actual appearance of the Phone app screen and available options varies by carrier. Asset will be updated when available Devices and software are constantly evolving —...
  • Page 100: Answer A Call

    Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen.   ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 101 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 102: Manage Calls

    Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen:   ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 103: Delete Call Records

    Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list.   1. From Phone, tap Recents.   2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 104: Speed Dial

    Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number.   1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers.  ...
  • Page 105: Phone Settings

    Apps TIP   The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller.
  • Page 106: Samsung Health

    For more information, visit samsung.com/us/support/owners/app/samsung-health. NOTE    The information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
  • Page 107: Before You Start Exercising

    Apps Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...
  • Page 108: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. Asset will be updated when available Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 109: Create Notes

      3. Tap More options for the following:   • Save as file: Choose to save the note as a Samsung Note, PDF, Microsoft Word, Microsoft PowerPoint, image, or text file.   • Delete: Move the note into the Trash category.
  • Page 110: Notes Options

      • Manage folders:  Add, remove, and organize groups. Samsung Pay ™ Samsung Pay lets you make payments with your device. It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is required. For support, visit samsung.com/us/support/owners/app/samsung-pay.   ◌ From Samsung Pay, tap Get started and follow the prompts.
  • Page 111: Use Samsung Pay

    NOTE    For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.
  • Page 112: Use Gift Cards With Samsung Pay

    Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.
  • Page 113: Google Apps

    Apps Google apps The following Google apps may be preloaded on your device. Apps can be ™ downloaded from the Google Play store. Chrome  | Drive  | Duo  | Gmail  | Google  | Google Pay  | Maps  | Photos  | Play Movies &...
  • Page 114: Google Pay

    Apps Google Find online content with tools that learn what interests you. Turn on your personalized feed to receive customized content. Visit support.google.com/websearch to learn more. Google Pay Pay with your Android phone at participating stores and within mobile apps with ™...
  • Page 115: Play Store

    Apps Play Store Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store. Visit support.google.com/play to learn more. YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. YT Music Stream and browse playlists, albums, and artists from YouTube Music.
  • Page 116: Microsoft Apps

    Apps Microsoft apps The following Microsoft apps may be preloaded on your device. Apps can be downloaded from Galaxy Store and the Google Play store.   | Outlook  | LinkedIn  | Office OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account.
  • Page 117 Apps LinkedIn Connect and network with other professionals around the world. Office Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft Office mobile app. OneDrive ® Store and share photos, videos, documents, and more in your free online OneDrive account—accessible from your personal computer, tablet, or phone.
  • Page 118 Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Asset will be Other settings updated when available DRAFT–FOR INTERNAL USE ONLY...
  • Page 119: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings. From a Home screen, swipe down and tap Settings.   — From Apps, tap Settings.   — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  ...
  • Page 120: Connect To A Hidden Wi-Fi Network

    Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin.  ...
  • Page 121: Disconnect From Wi-Fi Direct

    Settings   • Network notification/Wi-Fi notifications: Receive notifications when open networks in range are detected.   • Show Wi-Fi pop-up: Alert me that Wi-Fi is available when opening apps.   • Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks.
  • Page 122: Rename A Paired Device

    Connections > Bluetooth.   2. Tap Advanced or More options > Advanced for the following options:   Sync with Samsung Cloud:  Sync files transferred through Bluetooth with your Samsung account.   Phone name: Change the name of your device for Bluetooth connections.
  • Page 123: Phone Visibility

      • To  use a payment app that is open, tap Pay with currently open app.   • To set another payment service as the default, tap Others, and then tap the service you prefer. TIP    NFC technology is used with Samsung Pay. Turn on this feature to see how DRAFT–FOR INTERNAL USE ONLY...
  • Page 124: Airplane Mode

    Settings easy and secure it is to use your device to make payments. Airplane mode Airplane mode turns off all network connections including calling, texting, mobile data, Wi-Fi, and Bluetooth. While Airplane mode is enabled, you can turn on Wi-Fi and Bluetooth in Settings or from the Quick settings panel.
  • Page 125: Data Usage

    Settings troubleshooting.   • Network extenders:  Scan for cells that can extend your network connection. TIP    Use these features to help manage connection settings that may affect your monthly bill. Data usage Check your current mobile and Wi-Fi data usage. You can also customize warnings and limits.
  • Page 126: Monitor Wi-Fi Data

    Settings   • Mobile data usage: View data usage over mobile connections over a period of time. You can view total usage as well as usage by app.   • Billing cycle and data warning: Change the monthly date to align with your carrier’s billing date.
  • Page 127: Configure Mobile Hotspot Settings

      • Band: Select one of the available bandwidth options.   • Advanced:  Configure additional Mobile hotspot settings. Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account.   1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.
  • Page 128: Nearby Device Scanning

    Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to.   1. From Settings, tap Connections > More connection settings > Nearby device scanning.
  • Page 129: Virtual Private Networks

    Settings Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator.   1. From Settings, tap Connections > More connection settings > VPN.  ...
  • Page 130 Settings Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network.   1. Connect an Ethernet cable to your device.   2. From Settings, tap Connections > More connection settings > Ethernet, and follow the prompts.
  • Page 131: Sounds And Vibration

    Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode  | Vibrations  | Volume  | Ringtone  | Notification sound |  System sound  | System sounds and vibration  | Dolby Atmos ...
  • Page 132: Use Volume Keys For Media

    Settings Vibrations You can control how and when your device vibrates.   1. From Settings, tap Sounds and vibration.   2. Tap options to customize:   • Call vibration pattern: Choose from preset vibration patterns for calls.   • Notification vibration pattern: Choose from preset vibration patterns for notifications.
  • Page 133: Notification Sound

    TIP    You can also customize notifications sounds to be unique for each app using the App settings menu. System sound Choose a sound theme to use for touch interactions, charging, changing the sound mode, and Samsung Keyboard, and more.   ◌ From Settings, tap Sounds and vibration >...
  • Page 134: System Sounds And Vibration

      • Charging: Play a sound when a charger is connected.   • Dialing keypad: Play a tone when dialing numbers on the Phone keypad.   • Samsung keyboard: Play a sound when typing with the Samsung keyboard. Vibration   • Touch interactions:  Vibrate when you tap navigation buttons or touch and hold items on the screen.
  • Page 135: Adapt Sound

    Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings.   1. From Settings, tap Sounds and vibration > Sound quality  and effects.   2. Tap Equalizer to choose a music genre. UHQ ...
  • Page 136   – Brief pop-up settings: Customize the Edge lighting style, colors, and enable notifications to show even while the screen is off.   • Detailed: Enable the default Samsung Notification settings. Recently sent notifications You can view a list of apps that have sent notifications under Recently sent notifications.
  • Page 137: Do Not Disturb

    Settings Do not disturb Do not disturb allows you to block sounds and notifications while this mode in turned on. You can also specify exceptions for people, apps, and alarms. You can also set a schedule for recurring events like sleep or meetings.  ...
  • Page 138 Settings   • Conversations: View conversation notifications. Touch and hold a conversation notification to mark it as priority, set it as alerting, or silent.   • Floating notifications: Enable floating notifications in either Bubbles or Smart pop-up view.   • Suggest actions and replies for notifications: Get applicable suggestions for actions to notifications and replies to messages.
  • Page 139: Dark Mode

    Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Dark mode  | Screen brightness  | Motion smoothness  | Blue light filter  |  Screen mode  | Font size and style  | Screen layout and zoom ...
  • Page 140: Screen Brightness

    Settings Screen brightness Adjust the screen brightness according to lighting conditions or personal preference.   1. From Settings, tap Display.   2. Customize options under Brightness:   • Drag the Brightness slider to set a custom brightness level.   • Tap Outdoor mode to increase the screen brightness for 15 minutes for greater visibility when outdoors.
  • Page 141: Blue Light Filter

    Settings Blue light filter This feature may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off.   ◌ From Settings, tap Display > Blue light filter, and then choose one of the following options:  ...
  • Page 142: Font Size And Style

    Settings Font size and style You can change the font size and style to customize your device.   ◌ From Settings, tap Display > Font size and style for the following options:   • Tap Font style to choose a different font.  ...
  • Page 143: Screen Timeout

    Settings Screen timeout You can set the screen to turn off after a set amount of time.   ◌ From Settings, tap Display >  Screen timeout, and tap a time limit to set it. NOTE    Prolonged display of non-moving images, excluding Always On Display, may result in permanent ghost-like afterimages or degraded image quality.
  • Page 144: Screen Saver

    Settings Screen saver You can display colors or photos when the screen turns off or while charging.   1. From Settings, tap Display > Screen saver.   2. Choose one of the following options:   • None:  Do not display a screen saver.  ...
  • Page 145: One-Handed Mode

    Settings Keep screen on while viewing Use the front camera to detect when you’re looking at the screen to keep it turned on.   ◌ From Settings, tap Advanced features > Motions and gestures > Keep screen on while viewing, and tap to enable the feature.
  • Page 146 Settings Battery View how battery power is used for your various device activities.   ◌ From Settings, tap Battery and device care > Battery for the following options:   • Usage since last full charge: View your recent battery usage by time, app, and service.
  • Page 147   – Automation: Optimize your device automatically at set times based on your usage patterns.   – Contact us: Contact Samsung support through Samsung members.   – About Device care: View version and license information about the Device care feature.
  • Page 148: Language And Input

    Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.
  • Page 149: Physical Keyboards

    Settings Show keyboard button Show a button on the Navigation bar to quickly switch between keyboards.   1. From Settings, tap General management > Keyboard list and default.   2. Tap Keyboard button on navigation bar to enable this feature. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately).
  • Page 150: Text-To-Speech

      ◌ From Settings, tap General management > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.
  • Page 151: Date And Time

      • Use 24-hour format: Set the format for displaying time. Customization service Samsung devices, apps and services are designed to provide you with customized services by predicting your desires and needs in a smart and intelligent manner. Samsung’s Customization Service provides an enhanced user experience, including customized content and recommendations, based on the information obtained about you and your use of Samsung's services.
  • Page 152: Troubleshooting

    Settings Troubleshooting You can check for software updates and, if necessary, reset services on your device. System updates Check for and install available software updates for your device. Options may vary by carrier.   ◌ From Settings, tap System updates for the following options:  ...
  • Page 153: Reset All Settings

    Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset all settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.  ...
  • Page 154: Factory Data Reset

    Settings Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.
  • Page 155: Collect Diagnostics

    Settings CAUTION    Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset. For more information, visit samsung.com/us/support/frp. Enable Factory Reset Protection Adding a Google Account to your device automatically activates the FRP security feature.
  • Page 156: Lock Screen And Security

    Find My Device  | Google Play system update  | Samsung Pass  | Secure Folder  | Secure Wi-Fi Samsung Blockchain Keystore  | Install unknown apps  | Password for factory data reset  | Set up SIM card lock  | View passwords  | Device administration ...
  • Page 157: Clock And Information

    Settings   4. Configure the following screen lock options:   • Smart Lock: Unlock your device automatically when trusted locations or other devices have been detected. A  secure screen lock is required for this feature.   • Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature.
  • Page 158: Security Update

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
  • Page 159: Samsung Pass

    Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.
  • Page 160: Install Unknown Apps

    Settings Secure Wi-Fi Get extra privacy protection while using unsecured Wi-Fi networks. You must sign in to your Samsung account to set up and use Secure Wi-Fi.   ◌ From Settings, tap Biometrics and security > Secure Wi-Fi and follow the prompts to configure privacy protection.
  • Page 161: View Passwords

    Settings Set up SIM card lock You can set up a PIN to lock your SIM  card, which prevents unauthorized use of your SIM card if someone attempts to use it in another device. Options may vary by carrier.   ◌...
  • Page 162: Strong Protection

    Settings   • Install from device/phone storage: Install a new certificate from storage.   • Clear credentials: Erase credential contents from the device and reset the password. Strong Protection Better protect your device by encrypting it using a secure lock type.  ...
  • Page 163: Permission Manager

    NOTE    When using an app or service for the first time that wants to access certain features of your device, a dialog box asks if you want to permit such access. Samsung Privacy Send diagnostic information about your device to Samsung when you are having technical problems.   1. From Settings, tap Privacy.
  • Page 164: App Permissions

    Settings App permissions Configure permissions for apps that want to access your location information.   1. From Settings, tap Location > App permissions.   2. Tap an app and chose which location permissions to grant it. Options vary by app. Improve accuracy Enable other location scanning tools.
  • Page 165: Security Update Service

    Biometrics and security > Other security settings, and then tap Security policy updates to check for security updates. Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. . Add an account  | Account settings ...
  • Page 166: Backup And Restore

    From Settings, tap Accounts and backup for the options under Samsung Cloud:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.
  • Page 167 There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung  products, please contact us at accessibility@sea.samsung.com. Recommended for you | TalkBack  |...
  • Page 168: Visibility Enhancements

      • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 169: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device.   ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option:   • Magnifier window: Magnify content shown on the screen.  ...
  • Page 170: Text Display

    Settings Text display You can convert speech to text and watch closed captions when viewing multimedia.   ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Live Transcribe: Use the microphone to record speech and convert it to text.  ...
  • Page 171: Touch Settings

    Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms.   ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Answering and ending calls:   – Read caller names aloud:  Hear callers’ names read aloud when using Bluetooth or headsets (sold separately).
  • Page 172 Settings   • Slow keys: Set how long a key must be held before it is recognized as a press, which helps avoid accidental key presses.   • Bounce keys: Set how long to wait before accepting a second press from the same key, which helps avoid accidentally pressing the same key multiple times.
  • Page 173: Installed Services

    Settings Installed services You can install additional assistance services for your device.   ◌ From Settings, tap Accessibility > Installed services. NOTE    Additional accessibility services are listed and configured here after they are installed. About Accessibility Legal and license information about the current Accessibility software is available in Settings.
  • Page 174: Android Auto

    Settings Android Auto Android Auto brings the most useful apps to your device screen or your compatible car display in a format that makes it easy for you to keep your main focus on driving. You can control features like navigation and maps, calls and text messages, and music.
  • Page 175: About Phone

    Settings About phone View information about your device, including current status, legal information, hardware and software versions, and more.   1. From Settings, tap About phone to view your phone number, model number, serial number, and IMEI information.   2. Tap additional items to view more information about your device. TIP ...
  • Page 176: Learn More

    Learn more   Videos youtube.com/samsungcare Samsung Care+ samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips DRAFT–FOR INTERNAL USE ONLY...
  • Page 177: Legal Information

    > Status information. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 178: Maintaining Water And Dust Resistance

    Legal information Maintaining water and dust resistance CAUTION    To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. The device is not impervious to dust and water damage in any situation.
  • Page 179: Restricting Children's Access To Your Mobile Device

    New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2021 Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 180 Legal information The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features. DRAFT–FOR INTERNAL USE ONLY...
  • Page 181: Health And Safety

    Health and Safety WARNING! To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging.
  • Page 182 Samsung Knox Samsung Knox is Samsung’s security platform. Additional licensing fees may be required for enterprise use. For more information about Knox, please refer to: www.samsung.com/us/knox Specific Absorption Rate (SAR) certification information For information about SAR, visit : • https://www.fcc.gov/general/radio-frequency-safety-0 •...
  • Page 183 If you use applications that require location-based information (e.g., driving directions), such information may be shared with third-parties, including your wireless service provider, applications providers, Samsung, and other third- parties providing services. Navigation Maps, directions, and other navigation data, including data relating to your current location, may contain inaccurate or incomplete data.
  • Page 184 could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 185: Gps & Agps

    System (GPS) signal for location-based applications. Changes may affect the performance of location-based technology on your mobile device. Certain Samsung Mobile Devices can also use an Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. Contact your wireless service provider for details.
  • Page 186 Emergency calls Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. If certain features are in use (e.g. call blocking) you may first need to deactivate those features before you can make an emergency call.
  • Page 187 Always ensure that the device has adequate ventilation and air flow. Covering the device can trap any dissipating heat and redirect it back to the device while it is active. ©2020 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

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