1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Cell Phone
  5. SM-G996B
  6. User manual

Samsung SM-G996B User Manual

Hide thumbs Also See for SM-G996B:
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
SM-G991B
SM-G991B/DS
SM-G996B
SM-G996B/DS
SM-G998B
SM-G998B/DS
English. 01/2023. Rev.2.0
www.samsung.com

Advertisement

Table of Contents
loading

Related Manuals for Samsung SM-G996B

Summary of Contents for Samsung SM-G996B

  • Page 1 USER MANUAL SM-G991B SM-G991B/DS SM-G996B SM-G996B/DS SM-G998B SM-G998B/DS English. 01/2023. Rev.2.0 www.samsung.com...

  • Page 2: Table Of Contents

    Camera Messages Gallery Internet AR Zone Multi window 100 Voice Recorder Bixby 102 Samsung Wallet Bixby Vision 104 Samsung Pay Samsung Kids 106 Sharing content Samsung Health 108 Screen capture and screen record Samsung Members 110 Transferring data from your previous...
  • Page 3 Table of Contents Settings 130 Security and privacy 131 Face recognition 112 Introduction 133 Fingerprint recognition 113 Samsung account 135 Samsung Pass 113 Connections 138 Secure Folder 114 Wi-Fi 141 Secure Wi-Fi 116 Bluetooth 142 Location 117 NFC and contactless payments...
  • Page 4 Table of Contents Usage notices 155 Precautions for using the device 158 Notes on package contents and accessories 159 Maintaining water and dust resistance 160 Device overheating situations and solutions Appendix 164 Accessibility 178 Troubleshooting 183 Removing the battery...

  • Page 5: Getting Started

    Getting started...

  • Page 6: Device Layout And Functions

    Getting started Device layout and functions ► Galaxy S21 Ultra 5G: Speaker Microphone Proximity/Light sensor Front camera Volume key Touchscreen Side key Edge screen Edge screen Fingerprint recognition sensor Earphone jack / SIM card tray Multipurpose jack (USB Type-C) GPS antenna Laser AF sensor Flash Microphone...
  • Page 7 Getting started ► Galaxy S21+ 5G: Speaker Microphone Proximity/Light sensor Front camera Volume key Side key Touchscreen Fingerprint recognition sensor Earphone jack / SIM card tray Multipurpose jack (USB Type-C) GPS antenna Flash Rear camera Microphone NFC antenna / Wireless charging coil Main antenna Speaker Microphone...
  • Page 8 Getting started ► Galaxy S21 5G: Speaker Microphone Proximity/Light sensor Front camera Volume key Side key Touchscreen Fingerprint recognition sensor Earphone jack / SIM card tray Multipurpose jack (USB Type-C) GPS antenna Flash Rear camera Microphone NFC antenna / Wireless charging coil Main antenna Speaker Microphone...
  • Page 9 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
  • Page 10 Getting started Hard keys Function • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information.

  • Page 11: Charging The Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 12 • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Quick charging Launch the Settings app, tap Battery and device care →...
  • Page 13 Getting started • Fast wireless charging: To use this feature, use a charger and components that support the fast wireless charging feature. • You can charge the battery more quickly while the device or its screen is turned off. • If the wireless charger has an internal fan, the fan may produce noise during fast wireless charging.
  • Page 14 • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless power sharing feature, visit the Samsung website. • To charge properly, do not move or use either device while charging.

  • Page 15: Nano-Sim Card And Esim

    • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 16 • Insert the ejection pin into the tray’s hole to remove the tray. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

  • Page 17: Turning The Device On And Off

    Getting started Activating an eSIM Launch the Settings app and tap Connections → SIM card manager → Add eSIM. When a mobile plan is found, follow the on-screen instructions to activate the eSIM. If you have a QR code provided by your service provider, launch the Settings app, tap Connections →...

  • Page 18: Initial Setup

    Getting started Turning the device off To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key.

  • Page 19: Introduction

    Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features...

  • Page 20: Samsung Account

    Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 21: Understanding The Screen

    Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position.
  • Page 22 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 23 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 24 Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
  • Page 25 Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
  • Page 26 Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
  • Page 27 Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
  • Page 28 Apps and features Icon Meaning LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated...

  • Page 29: Notification Panel

    Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 30 Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.

  • Page 31: Entering Text

    Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it Delete a preceding character. twice. Enter symbols. Break to the next line. Enter a space.
  • Page 32 Apps and features Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

  • Page 33: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 34 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.

  • Page 35: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. More options Add the number to the contacts list.
  • Page 36 Apps and features Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.

  • Page 37: Contacts

    Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 38 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Make a video call. •...

  • Page 39: Messages

    Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 40 Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...

  • Page 41: Internet

    Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field.

  • Page 42: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 43 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
  • Page 44 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon.

  • Page 45: Bixby

    Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.
  • Page 46 Apps and features Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text. Launch the Bixby app, tap , and then type what you want.

  • Page 47: Bixby Vision

    • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision. Launching Bixby Vision Launch Bixby Vision using one of these methods.

  • Page 48: Samsung Kids

    You can configure the settings for Samsung Kids and view the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

  • Page 49: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap → Manage items.

  • Page 50: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 51: Galaxy Wearable

    Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Start to connect your device to the wearable device.

  • Page 52: Reminder

    Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

  • Page 53: My Files

    Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

  • Page 54: Game Launcher

    Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •...

  • Page 55: Game Booster

    Apps and features Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games. To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

  • Page 56: Smartthings

    • The devices you can connect may vary depending on the region. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

  • Page 57: Music Share

    Apps and features Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds. This feature is available only on devices that support the Music Share feature.
  • Page 58 Apps and features Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each smartphone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.

  • Page 59: Link To Windows

    Apps and features Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer. When calls or messages come in, you can receive them on the computer. •...

  • Page 60: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
  • Page 61 (USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
  • Page 62 When they are connected, the Samsung DeX screen will appear on the computer. Wireless connections You can use Samsung DeX by connecting your smartphone to a TV or a computer wirelessly. On your smartphone, open the notification panel, swipe downwards, and then tap (DeX).
  • Page 63 • You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse and trackpad, and then select the Flow pointer to phone screen switch to activate it.
  • Page 64 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
  • Page 65 Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.

  • Page 66: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •...
  • Page 67 S Pen button. Refer to Samsung Notes for more information. • View all notes: View all notes in the Samsung Notes app. • Smart select: Use the S Pen to select an area and perform actions, such as sharing or saving.
  • Page 68 Apps and features • Screen write: Capture screenshots to write or draw on them or crop an area from the captured image. You can also capture the current content and the hidden content on an elongated page, such as a webpage. •...
  • Page 69 You can quickly create memos by writing on the screen without turning on it. When the screen is off, hover the S Pen over the screen and press the S Pen button. When you tap Save after writing a memo, the memo will be saved to Samsung Notes. Change the pen colour.

  • Page 70: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.
  • Page 71 Apps and features Composing notes with handwriting On the note composer screen, tap to draw or write in your own handwriting. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. Eraser Undo S Pen to text Convert...

  • Page 72: Penup (Galaxy S21 Ultra 5G)

    Then the content you created while recording will be displayed on the screen along with the recording. Adding memos to PDF files Launch the Samsung Notes app, tap , and then select a PDF file. You can add memos to the PDF file. PENUP (Galaxy S21 Ultra 5G) PENUP is a social network service for sharing artwork drawn with the S Pen.

  • Page 73: Camera

    Apps and features Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette • Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. •...
  • Page 74 Apps and features to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail...
  • Page 75 Apps and features Using zoom features Select 0.5x or 0.6x/1x/3x/10x, or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. If the zoom ratio exceeds a certain level, a zoom guide map will appear to indicate where you are zooming in on the image.
  • Page 76 Apps and features Options for current shooting mode On the preview screen, use the following options. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a picture. • : Select an aspect ratio and resolution for pictures. •...
  • Page 77 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily. On the shooting modes list, tap PHOTO and tap to take a picture. Taking high-resolution pictures Take high-resolution pictures. → In the shooting options, tap and take a picture.
  • Page 78 Apps and features Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. Face the front camera lens. To take self-portraits with a wide-angle shot of the landscape or people, tap to take a picture.
  • Page 79 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO and tap to record a video. • To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap •...
  • Page 80 Apps and features Director’s view mode Record videos with various angles of view by changing cameras. In this mode, both the subject and the person who is filming can be recorded at the same time. On the shooting modes list, tap MORE → DIRECTOR’S VIEW. Select the screen and the camera thumbnail you want and tap to record a video.
  • Page 81 Apps and features Single take mode Take various pictures and videos in just one shot. Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated. On the shooting modes list, tap MORE → SINGLE TAKE. and move the camera to capture the scene you want.
  • Page 82 Apps and features Portrait mode / Portrait video mode The camera allows you to capture pictures or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a picture.
  • Page 83 Apps and features Pro mode / Pro video mode Capture pictures or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customise the settings, and then tap to take a picture or tap to record a video.
  • Page 84 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Night mode Take a picture in low-light conditions, without using the flash.
  • Page 85 Apps and features Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder.
  • Page 86 Apps and features Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area, tap to activate it. The motion detection feature will be activated and the motion detection area will appear on the preview screen. to start recording.
  • Page 87 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option. If you set the frame rate to , the device will automatically adjust the frame rate according to the changing rate of the scene.
  • Page 88 Apps and features Selfies • Save selfies as previewed: Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them. • Selfie colour tone: Set a tone to apply when you take selfies. Videos •...
  • Page 89 Apps and features • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. •...

  • Page 90: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images.
  • Page 91 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Smart View feature. Bixby Vision Image and video thumbnail Add the image to favourites.
  • Page 92 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. Configure the caption View the content on a settings.
  • Page 93 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

  • Page 94: Ar Zone

    Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE. Some features may not be available depending on the service provider or model.
  • Page 95 Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio →...
  • Page 96 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. Launch the AR Zone app and tap AR Emoji Studio.
  • Page 97 Apps and features AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. Launch the AR Zone app and tap AR Emoji Camera. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
  • Page 98 You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers.
  • Page 99 Apps and features and write or draw in the recognition area. • If you switch to the rear camera, you can also write or draw outside the recognition area. • If you tap and then begin to doodle, you can record yourself doodling. Delete doodle.

  • Page 100: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save.
  • Page 101 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.

  • Page 102: Samsung Wallet

    Apps and features Samsung Wallet Use various convenient features in Samsung Wallet. You can make a payment, verify your identity via your biometric data, check tickets or boarding passes, and more. Launch the Samsung Wallet app and select a feature you want.
  • Page 103 • Using this feature will increase battery consumption. Deleting the digital key You can delete the registered digital key from your smartphone. Launch the Samsung Wallet app, tap the registered digital key, and then tap → Delete.

  • Page 104: Samsung Pay

    • The procedures for the initial setup and card registration may vary depending on the service provider or model. • If there is no Samsung Pay app on your device, you can access Samsung Pay from the Samsung Wallet app.
  • Page 105 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.

  • Page 106: Sharing Content

    Select an option. • No one: Do not allow others to find your device. • Contacts only: Only allow Samsung users in your contacts to share with your device. • Anyone nearby: Allow any nearby devices to share with your device.
  • Page 107 Apps and features Sharing via Web link Upload large files to the Samsung storage server and share them with others through Web link. Launch the Gallery app and select an image. → Quick Share and select an option you want under Share link to any person or device.

  • Page 108: Screen Capture And Screen Record

    Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 109 Apps and features Screen record Record the screen while using your device. (Screen recorder) to Open the notification panel, swipe downwards, and then tap activate it. Select a sound setting and tap Start recording. After a countdown, recording will start. •...

  • Page 110: Transferring Data From Your Previous Device (Smart Switch)

    • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
  • Page 111 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.

  • Page 112: Introduction

    Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or...

  • Page 113: Samsung Account

    Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

  • Page 114: Wi-Fi

    Settings • SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices.
  • Page 115 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

  • Page 116: Bluetooth

    Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.

  • Page 117: Nfc And Contactless Payments (Nfc-Enabled Models)

    Settings → Bluetooth and select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option. Accept the Bluetooth connection request on the other device. NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products.

  • Page 118: Data Saver

    Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it.

  • Page 119: Mobile Data Only Apps

    • If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account.

  • Page 120: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 121: Connected Devices

    • Auto switch Buds: Set the Galaxy Buds to switch from another device to your smartphone when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds.

  • Page 122: Modes And Routines

    Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...

  • Page 123: Sounds And Vibration

    Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.

  • Page 124: Sound Quality And Effects

    Settings Sound quality and effects Set the device’s sound quality and effects. On the Settings screen, tap Sounds and vibration → Sound quality and effects. • Dolby Atmos: Select a surround sound mode optimised for various types of audio, such as movies, music, and voice.

  • Page 125: Notifications

    Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. • App notifications: Select the apps you want to receive notifications from. • Lock screen notifications: Set how to show notifications on the locked screen. • Notification pop-up style: Select a notification pop-up style and change the settings. •...

  • Page 126: Motion Smoothness

    Settings • Screen resolution: Change the screen resolution. Higher resolutions make the display more vivid, however they will consume more battery power. Some currently running apps may close when you change the resolution. • Full screen apps: Select apps to use with the full screen aspect ratio. •...

  • Page 127: Changing The Screen Mode Or Adjusting The Display Colour

    Settings Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...

  • Page 128: Wallpaper And Style

    Settings Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper and style. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.

  • Page 129: Smart Lock

    Settings • Touch and hold to edit: Set the device to display the editing options when you tap and hold the locked screen. • Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information.

  • Page 130: Security And Privacy

    Face recognition Fingerprint recognition for more information. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • Secure Folder: Create a secure folder to protect your private content and apps from others.

  • Page 131: Face Recognition

    • Private Share: Share files with others securely using blockchain technology. • Samsung Blockchain Keystore: Manage your blockchain private key safely. • Install unknown apps: Set the device to allow the installation of apps from unknown sources.
  • Page 132 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.

  • Page 133: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 134 Settings • Your device has a built-in fingerprint recognition sensor at the bottom centre of the screen. Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens, and necklaces.

  • Page 135: Samsung Pass

    Select a fingerprint to delete and tap Remove. Samsung Pass Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information. • The website sign-in feature is only available for websites that you access via the Internet app.
  • Page 136 When a pop-up window asking whether you want to save the sign-in information appears, tap Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
  • Page 137 When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.

  • Page 138: Secure Folder

    Samsung account appears, tap Activate. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not activate this feature, you cannot reset the lock type when you have forgotten it.
  • Page 139 Settings Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap → Add files. Tap Images, tick images to move, and then tap Done.
  • Page 140 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.

  • Page 141: Secure Wi-Fi

    On the Settings screen, tap Security and privacy → Secure Wi-Fi. Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. Follow the on-screen instructions to complete the purchase.

  • Page 142: Location

    Settings Location Change settings for location information permissions. On the Settings screen, tap Location. • App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings. • Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.

  • Page 143: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 144: Google

    Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
  • Page 145 Settings • Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. • Smart suggestions: Set the device to analyse key information in the selected text or received message, such as events and addresses, and suggest that they be added as events to the calendar or to use related apps.

  • Page 146: Motions And Gestures

    Settings Motions and gestures Activate the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. • Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to turn on screen: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off.

  • Page 147: Dual Messenger

    Settings • Mic mode: Block background noise to make the sound clearer. – Standard: Remove noise so that it sounds like a normal voice call. – Voice focus: Focus on the sound coming from the direction of the front camera. –...

  • Page 148: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.

  • Page 149: Battery

    • You can check the available capacity of the internal storage in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.

  • Page 150: Auto Optimisation

    On the Settings screen, tap Battery and device care → Software update. Diagnostics Test your device using Samsung Members. On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.

  • Page 151: General Management

    If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.

  • Page 152: Accessibility

    Settings To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply.

  • Page 153: About Phone

    Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status information: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...

  • Page 154: Usage Notices

    Usage notices...

  • Page 155: Precautions For Using The Device

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 156 Usage notices • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
  • Page 157 Usage notices • Your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer.

  • Page 158: Notes On Package Contents And Accessories

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

  • Page 159: Maintaining Water And Dust Resistance

    Usage notices Maintaining water and dust resistance This device has been tested in a controlled environment and received the IP68 rating under the IEC 60529 standard from an accredited testing lab. (Test conditions: fresh water, 1.5 m, 30 minutes, 15-35 °C, 86-106 kPa) You must follow the guidelines below to maintain the water- and dust-resistance of your device.

  • Page 160: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 161 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 162 Usage notices Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...

  • Page 163: Appendix

    Appendix...

  • Page 164: Accessibility

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. To check recommended features and the accessibility features you are using, tap Recommended for you. To disable the features in use, tap Turn off.
  • Page 165 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by swiping upwards or downwards, then to the right. Then, tap Add label when the TalkBack menus appear. To manage the labels, launch the Settings app and tap Accessibility →...
  • Page 166 Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it.
  • Page 167 Appendix Select a feature you want to use. • Scene describer: Analyse the scene you captured and describe it by voice. • Object identifier: Recognise objects and describe them by voice. • Text reader: Recognise text and read them aloud. •...
  • Page 168 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
  • Page 169 Appendix Colour filter Adjust the screen colours if you have difficulty in reading the text. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour filter, and then tap the switch to activate it. Select a colour you want. To adjust the transparency level, drag the adjustment bar under Opacity.
  • Page 170 Appendix You can magnify wherever you want on the screen using the magnifier window. To move the magnifier, drag the edge of the magnifier frame. To explore the screen, drag two fingers across the magnified screen. To adjust zoom ratio, pinch two fingers on the magnified screen or spread them apart. •...
  • Page 171 Appendix Hearing enhancements Live Transcribe Set the device to capture speech using the device’s microphone and convert it to on-screen text. Launch the Settings app, tap Accessibility → Hearing enhancements → Live Transcribe → Live Transcribe shortcut, and then tap the switch to activate it. Tick the actions to use to start using this feature directly.
  • Page 172 Appendix Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility → Hearing enhancements → Hearing aid support, and then tap the Hearing aid compatibility switch to activate it. Amplify ambient sound Set the device to amplify the sound around you to help you hear better when using an earphone.
  • Page 173 Appendix Adjusting the sound balance Set the device to adjust the sound balance. Launch the Settings app and tap Accessibility → Hearing enhancements. Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance. Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch or by using head...
  • Page 174 Appendix Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen. When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow, or swipe to the left or right, to select other menus.
  • Page 175 Appendix Answering or ending calls Change the method for answering or ending calls. Launch the Settings app, tap Accessibility → Interaction and dexterity → Answering and ending calls, and then tap the switch of the method you want. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
  • Page 176 Appendix Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly. Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches, tap the switch to activate it, and then set the time. Auto action after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item.
  • Page 177 Appendix Advanced settings Launching accessibility features quickly Set to open the accessibility features quickly. Launch the Settings app and tap Accessibility → Advanced settings. Tap Accessibility button → Select actions, or select Side and Volume up keys or Volume up and down keys, and then tick the accessibility features you want to use.

  • Page 178: Troubleshooting

    Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 179 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 180 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 181 • Free some storage by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Picture quality is poorer than the preview •...
  • Page 182 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...

  • Page 183: Removing The Battery

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 184 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

This manual is also suitable for:

Sm-g991b/dsSm-g991bSm-g996b/dsSm-g998bSm-g998b/ds

Table of Contents