Related Manuals for HP Brio 8000
Summary of Contents for HP Brio 8000
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Page 1: Getting Support
Getting Support Includes HP Software and Hardware Warranties, and HP Software License Agreement English... - Page 2 Hewlett-Packard Company. Please read and agree with the HP Software License Agreement prior to the use of any software provided by Hewlett-Packard. For warranty information, refer to the HP Hardware Warranty and HP Software Warranty.
- Page 3 Getting Support...
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Page 4: About This Book
About This Book About This Book This book provides support information for your computer. In addition, it also provides other important information such as safety instructions, the software license agreement and product warranty information. The book is divided into sections covering the following topics: Safety Information •... -
Page 5: Trademark Acknowledgement
Trademark Acknowledgement Trademark Acknowledgement CompuServe™ is a trademark of CompuServe, Inc. Microsoft®, MS-DOS® and Windows® are U.S. registered trademarks of Microsoft Corporation. English... -
Page 6: Important Safety Information
ROM drive, do not open the CD-ROM drive enclosure. The drive should be serviced by qualified personnel only. Do not attempt to make any adjustment to the unit. The HP PC is a Class 1 laser product. Refer to the label on the CD-ROM drive for power and wavelength requirements. -
Page 7: Safety Information For Communications And Multimedia Models
Analog Telephone Line To use the HP communication card, you must have an analog telephone line. If you are not sure if you have an analog telephone line or digital line, have it verified by the person in charge of your telephone system before you install the modem. - Page 8 Important Safety Information viii English...
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Page 9: Table Of Contents
HP PC Software Assist........ - Page 10 HP Software Warranty ........
- Page 11 What to Do First...
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Page 12: What To Do First
Self-Diagnostics Tools HP makes every effort to provide sufficient information to allow you to solve problems yourself. Before seeking additional support, ensure that your computer and its installed accessories are correctly set up as described in the computer documentation. -
Page 13: Making A Note Of Your Computer Configuration
Making a Note of Your Computer Configuration Before registering with HP or calling for support, you must have the following information about your computer: serial number product number localization code support ID You can find these details by clicking the Support details button in the HP support center (click Start, HP support center). - Page 14 1 What to Do First Making a Note of Your Computer Configuration Note any additional details in the table below: Additional installed software: ... Additional installed accessories: ... Date of purchase: ... Place of purchase: ... English...
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Page 15: Registering Your Computer (North America And Europe)
If you cannot start your computer, you can register your details directly with HP by calling one of the numbers listed on page 16. When you receive your registration program details, fill in the Support details section in the HP support center (click Start, HP support center, Support details). - Page 16 1 What to Do First Registering Your Computer (North America and Europe) English...
- Page 17 Where to Get Help...
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Page 18: Where To Get Help
Get help on how to use the specific application features. Access the Web site of leading software and hardware vendors, which often have services dedicated to end-user support. Use a search tool to get the address of the vendor, or try www.vendor-name.com. HP’s Web site is www.hp.com. -
Page 19: If You Have Problems And Your Computer Is Not Running
Get solutions to problems concerning Windows 95 and many leading software applications. See HP PC Software Assist on page 10 for further details. Get help on problems relating to hardware or software purchased from the reseller. -
Page 20: Hp Pc Software Assist
This is only available in North America and Europe. As well as free installation support for applications preloaded on your computer, HP offers the HP PC Software Assist support pack that enables you to use a toll-free number (where this is available) to call HP for assistance in installing, configuring and using over 100 industry- leading, multi-vendor applications. - Page 21 Getting Telephone Assistance...
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Page 22: Before You Call Hewlett-Packard
Make sure you have the details listed in Chapter 1 at hand when you call. You may also be asked for the following details: A list of devices that you or your HP-authorized reseller have added • to your computer. - Page 23 Hardware other than that not available preloaded by HP See HP PC Software Assist for further information on page 10 . Preloaded software means software that is preloaded by Hewlett-Packard only. Software preloaded by third parties or resellers is not included.
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Page 24: Customer Support Centers
See Remote Services Support for further details. Customer Support Centers The following table shows the times at which your HP Customer Support Center is available to give advice. Region Availability U.S.A. -
Page 25: Remote Support Limitations And Liabilities
You are responsible for backing up your files. HP strongly recommend that you do this on a regular basis. In no event will HP or its suppliers be liable for direct, indirect, special, or consequential damages, for incidents which may occur as a result of the Remote Support Service. -
Page 26: Contacting Hp For Assistance
3 Getting Telephone Assistance Contacting HP for Assistance Contacting HP for Assistance North America (Registration) Telephone Number 208-331-2767 Asia / Pacific (Support) Hong Kong 2599 7977 Korea Voice: 02 3270 0700 Singapore 272 5300 China 10 650 53888, or ext. 5959... -
Page 27: Hp Marketing Headquarters
HP Marketing Headquarters If you want to contact HP, check your local telephone directory for your nearest HP Sales and Service Office. If you cannot find a convenient HP office, you can write to one of the Worldwide Marketing Headquarters listed here:... - Page 28 3 Getting Telephone Assistance Contacting HP for Assistance English...
- Page 29 Recycling Your Computer...
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Page 30: Recycling Your Computer
Your HP PC has been designed to respect the environment as much as possible. HP can also take back your PC for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. -
Page 31: Technical Characteristics
Technical Characteristics... -
Page 32: Physical Characteristics
5 Technical Characteristics Physical Characteristics Physical Characteristics The following tables show the physical characteristics of your computer. For further information on technical specifications, refer to the online Advanced Setup Guide supplied with your documentation set. Characteristics (some models) Weight (excluding keyboard and display) Dimensions Footprint Acoustic noise emission... - Page 33 5 Technical Characteristics Physical Characteristics Note Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity ranges can aggravate static electricity problems and cause excessive wear of the disk surface. English...
- Page 34 5 Technical Characteristics Physical Characteristics English...
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Page 35: Regulatory And Warranty Information
Regulatory and Warranty Information... -
Page 36: Regulatory Information
Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, amended by the directive 93/68/EEC and carries the CE-marking accordingly. Grenoble, June 1997 HEWLETT-PACKARD 5 Avenue Raymond Chanas 38320 Eybens, France Personal Computer HP Brio PC : IEC 950: 1991+A1+A2+A3+A4 : EN 60950: 1992+A1+A2+A3 1 kV Power Lines Jean-Marc JULIA Product Quality Manager... - Page 37 • connect the equipment into an outlet on a circuit different from that to which the receiver is connected, • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s system verification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
- Page 38 Bij dit apparaat zijn batterijen geleverd. Wanneer deze leeg zijn, moet U ze niet weggooien maar inleveren als KCA. Notice for the United Kingdom The HP Brio PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication systems within the United Kingdom. Hinweis für Deutschland: Geräuschemission Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA <...
- Page 39 TNV: Telecommunications Network Voltage, voltages in compliance with standard EN 60950 criteria. The HP PC communications board is approved only for installation in a ‘host’ computer (PC) and with host attachment, which are either type approved for such apparatus, or covered by a General Approval.
- Page 40 Failure to install the HP PC communications board in accordance with the instructions provided above will invalidate the approval. If you have any doubt as to how to safely install the HP PC communications board correctly within a host chassis, please seek advice from a qualified telecommunications engineer.
- Page 41 6 Regulatory and Warranty Information Regulatory Information Please be aware that it is the HP PC communications board which has been approved, and not the host computer in which it is installed. There are no adjustments available to the user which could cause the HP PC communications board to no longer conform with the type approval requirements applied by BABT.
- Page 42 6 Regulatory and Warranty Information Regulatory Information The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
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Page 43: Hp Hardware Warranty
Parts & labor * Warranty may be different in specific countries. If HP receives notice of above defined defects during the warranty period, HP will either, at its option, repair or replace products which prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customer’s alternate exclusive remedy shall be a refund of the purchase price upon return of the product. - Page 44 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
- Page 45 Obtaining Return Warranty Service When return warranty service applies, the product must be returned to a service facility designated by HP or the point of purchase of the product. Customer must enclose a copy of a document proving date of purchase.
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Page 46: Hp Software Warranty
Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted or error free. - Page 47 HP Software Warranty Obtaining Warranty Service Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner’s manual or service booklet. Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer.
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Page 48: Hp Software License Agreement
GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU, THE CUSTOMER, AS PART OF THE HP COMPUTER PRODUCT. IT SHALL SUPERSEDE ANY NON-HP SOFTWARE LICENSE TERMS THAT MAY BE FOUND ON-LINE, OR IN ANY DOCUMENTATION OR OTHER MATERIALS CONTAINED IN THE COMPUTER PRODUCT PACKAGING. - Page 49 6 Regulatory and Warranty Information HP Software License Agreement EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause in DFARS 252.227-7013.
- Page 50 6 Regulatory and Warranty Information HP Software License Agreement français...
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Page 51: Index
8 getting support, 1, 7, 11, 19 help making a note of your computer con- figuration, 3 HP authorized support agent or re- seller, 2 HP Customer Support Center, 14 HP marketing headquarters, 17 HP Software Assist, 10... - Page 52 Index...
- Page 54 Part Number 5966-8240-EN Printed in...