Kenwood DPX-7300DAB Instruction Manual page 49

Troubleshooting
Symptom Remedy
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY" There is no registered device connected/found via
Bluetooth.
"ERROR" Try the operation again. If "ERROR" appears again, check
if the device supports the function you have tried.
"NO INFO"/"NO DATA" Bluetooth device cannot get the contact information.
"HF ERROR XX"/ Reset the unit and try the operation again. If this does not
"BT ERROR" solve the problem, consult your nearest service center.
"SWITCHING NG" The connected phones might not support phone
switching feature.
The Bluetooth connection Delete the unused registered Bluetooth device from the
between the Bluetooth unit. (Page 20)
device and the unit is
unstable.
No response from Alexa after Amazon cloud was unable to analyze the voice input.
the voice input.
Wrong response from Alexa. Alexa misunderstood what was said or did not catch
the entire request or sentence spoken. Please try again.
(Page 23)
"DISCONNECTED" Be sure to connect your smartphone to the unit via
Bluetooth. (Page 16)
DPX-7300DAB_E_B5A-3899-00_EN_6th Draft.indd 41 DPX-7300DAB_E_B5A-3899-00_EN_6th Draft.indd 41
Symptom Remedy
Not able to connect or • Be sure the audio device is connected via Bluetooth.
reconnect to Alexa mobile Select the audio device from [AUDIO SELECT] in
application. [BT MODE]. (Page 20)
• Perform the one-time setup process again. See "Setup for
the first time" on page 22.
• Turn off, then turn on the unit and try to connect again.
• For iOS device, make sure ALEXA source or iPod BT source
is selected.
Not able to exit from It may take some time for the unit to exit the "TALKING"
"TALKING" screen after screen. Press number button 6 to return to the previous
ending the call. source control screen.
Not able to go to • Disconnect and connect the Bluetooth connection again.
"LISTENING" screen after (Page 16)
activated Alexa. • Disconnect and connect the Alexa connection again.
(Page 22)
• Turn off the unit for about 10 seconds, then turn on the
unit and try again.
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
ENGLISH 41
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