en Troubleshooting
Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
54
Cause and troubleshooting
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed
Press
.
▶
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 43
▶
is activated.
Check whether
▶
→ "Buttons", Page 24
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
– – – – is activated.
Continue the programme by selecting Spin or
▶
Drain and pressing
→ "Resuming the programme when the programme
status is Rinse Hold", Page 42
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 42
▶
Water level is too high.
Start the Drain programme.
▶
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 60
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 47
▶
.
is activated.
.