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Solve Network Troubles with The Printer's Diagnostic
Functions
Cannot Find Printer on Network/Cannot Print
Cannot Connect to Printer through Wireless Direct
Cannot Find Printer on Network/Cannot Print
Printing Out Network Settings Information:
Note
•
•
[Wi-Fi]
indicates descriptions related to Wi-Fi.
[LAN]
indicates descriptions related to wired LAN.
Follow the procedure below to print out the network settings information.
Check that printer and wireless router are turned on.
Step1
Turn the wireless router back on.
Wait about five minutes and then turn the printer back on.
Check your devices (e.g. computer/smartphone/tablet) are connected to
Step2
Internet.
Make sure that devices and the wireless router are connected to via Wi-Fi or wired LAN, and that the Internet
can be used without problems.
[Wi-Fi]
Make sure the printer's Wi-Fi setting is enabled and the
Step3
displayed.
[LAN]
Make sure the printer's wired LAN setting is enabled and the
displayed.
[Wi-Fi]
Move the printer and device (computer/smartphone/tablet) closer to the
Step4
wireless router.
Wireless communication quality deteriorates if the printer or devices are too far from the wireless router.
[LAN]
Make sure the LAN cable is inserted.
Try reconnecting the LAN cable to the printer and wireless router.
Print out network settings information
Step5
Print out the network settings information on your printer.
Printing Network Settings
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