en Troubleshooting
Fault
"E:30 / -80"
"E:36 / -25 / -26"
lights up.
flashes.
All other error codes.
"E:30/-20"
36
Cause and troubleshooting
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
→ "Cleaning the drain pump", Page 34
Drain pump is blocked.
→ "Cleaning the drain pump", Page 33
▶
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 30
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start / Reload
4.
Door is not closed.
Close the door.
1.
Press Start / Reload
2.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 44
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 44
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
to start the programme.
to start the programme.