Table of contents Safety .......... 4 Laundry.......... 34 General information...... 4 Preparing the laundry ..... 34 Intended use........ 4 Sorting laundry ....... 35 Restriction on user group.... 4 Freshening up laundry .... 35 Safe installation ........ 5 Degrees of soiling ...... 35 Safe use ........... 7 Care symbols on the care labels ... 35 Safe cleaning and maintenance.. 9 Detergents and care products..
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Cleaning the drain pump.... 45 Cleaning the water outlet hose at the siphon........ 47 Clean the water inlet filters..... 48 Troubleshooting...... 51 Malfunctions ........ 51 Emergency release ...... 59 Transportation, storage and disposal ......... 59 Removing the appliance .... 59 Inserting the transit bolts.... 59 Using the appliance again ..... 60 Disposing of old appliance .... 60 Customer Service......
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡...
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en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Act- ive oxygen can cause eyes to water and irritate the mucosa. ▶...
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en Safety ¡ An ingress of moisture can cause an electric shock. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of injury! The use of non-original spare parts and non-original accessor- ies is dangerous. ▶...
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues lightly and normally soiled laundry. immediately if they come into At low temperatures, the appliance contact with the appliance. consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label Environmental protection and saving energy...
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en When connecting to a 21 mm = ½" Connecting the appliance tap, first fit the adapter with a seal- Connect your appliance to the power ing washer. supply, water inlet and water outlet. Connecting the water inlet hose Note ¡...
en Installation and connection To align the appliance, turn the ap- Drainage into a wash- Fix and secure the wa- pliance feet. Check that the appli- basin ter outlet using an "el- ance is level using a spirit level. bow." → Page 33 Drainage into a plastic Fix and secure the wa- pipe with rubber...
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Installation and connection en The connection details of the appli- ance can be found under "Tech- nical data" → Page 62. Check the mains plug is inserted properly.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid detergent", Page 39 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡...
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en Familiarising yourself with your appliance tivate the activated settings by re- peatedly pressing on the relevant buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶ the display. Do not press on the display using ▶...
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean the Flashes: Drum is dirty. Run the Trumrengöring pro- drum gramme for cleaning and caring for the drum and the outer tub.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description...
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en Buttons Button Selection Description (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate ¡ Activate Activate or deactivate up to three additional rinse cycles. ¡ Deactivate Recommended for particularly sensitive skin or in regions with very soft water. (Rinse Hold) ¡...
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Programmes en Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx. 2.50 m). Pedestal with drawer Install the appliance at a raised WMZ20490 height so that it can be easily loaded and unloaded.
en Laundry Pull out the detergent drawer. Press (Start Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 38 Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- Pour washing powder into com-...
Laundry en – Separate items of laundry and Wash new coloured items shake them out separately the first time you – Wash large and small items of wash them. laundry together – "Soiling" → Page 35 – Dab fresh stains with soapy wa- –...
en Detergents and care products Symbol Washing process Recommended programme Gentle Easy Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch.
Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources.
en Basic operation Requirement: A programme has Basic operation Basic operation been set. Adjust the programme settings. ▶ Basic operation Switching on the appliance The programme settings are not saved permanently for the pro- Press ▶ gramme. Saving the programme set- tings You can save your individual pro- gramme settings as favourites.
Basic operation en Open the door. Press down on the insert and re- move the detergent drawer. Ensure that the drum is empty. Insert the measuring aid. Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door.
en Basic operation Slide the measuring aid forwards. Pour in detergent. → "Detergent drawer", Page 21 If required, add the care product. Push in the detergent drawer. Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
Childproof lock en Cancelling the programme Switching off the appliance Once the programme has started, Press you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
en Childproof lock Deactivating the childproof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold 3s for approx. ▶ 3 seconds.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
en Cleaning and servicing Press down on the insert and re- Remove all detergent Fresh deposits are move the detergent drawer. residue, spray residue easier to remove or other residues im- without leaving any mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
Cleaning and servicing en Fit the insert and lock it into place. Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
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en Cleaning and servicing Slide a sufficiently large receptacle CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
Cleaning and servicing en Insert the pump cap and screw it Cleaning the drain pump on as far as it will go. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- 90°...
en Cleaning and servicing Loosen the hose clamp and care- Clean the water inlet filters. fully remove the water outlet hose. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap.
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Cleaning and servicing en Clean the filter with a small brush. Disconnect the hose from the rear of the appliance. Connect the water inlet hose and check for leaks. Use pliers to remove the filter. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the "Safety"...
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en Cleaning and servicing Connect the hose and check for leaks.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause Troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 45 The water pressure is low. No remedial action possible. The filters in the water inflow "Clean the filters in the water in- ▶...
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Troubleshooting en Fault Cause Troubleshooting The appliance is not work- The circuit breaker is faulty. Check the circuit breaker in the ▶ ing. fuse box. There has been a power cut. Check whether the lighting in your ▶ kitchen or other appliances are working.
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en Troubleshooting Fault Cause Troubleshooting The water is not draining. is activated. Continue the programme by select- ▶ ing Centrif. or Urpumpning and pressing The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre.
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Troubleshooting en Fault Cause Troubleshooting The programme duration Foam detection system Not a fault – no action required. ▶ changes during the wash switches on a rinse cycle if cycle. foam build-up is too high. No water is visible in the Water is below the visible Not a fault –...
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en Troubleshooting Fault Cause Troubleshooting The spin programme does Drain pipe or water outlet Clean the drain pipe and the water ▶ not start. hose is blocked. outlet hose. Drain pipe or water drain Ensure that the drain pipe and wa- ▶...
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Troubleshooting en Fault Cause Troubleshooting The spin result is not satis- A low spin speed is selected. The next time you run a wash cycle, ▶ factory. The laundry is too set a higher spin speed. wet/too damp. Start the Centrif. programme. ▶...
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en Troubleshooting Fault Cause Troubleshooting → "Cleaning the drum", Page 44 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 45 Detach the hoses.
en Transportation, storage and disposal Insert all screws into the four Disposing of old appliance transit bolts and tighten slightly. Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en Product number (E-Nr.) and Customer Service Customer Service production number (FD) If you have any queries on use, are Customer Service You can find the product number (E- unable to rectify faults on the appli- Nr.) and the production number (FD) ance yourself or if your appliance on the appliance's rating plate.
en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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Technical specifications en Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power 210 cm cord Depending on the appliance specifications More information about your model can be found online at https://en- ergylabel.bsh-group.com .
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.