Bosch SHX98M09UC Use And Care Manual page 18

Statement of Limited Product Warranty
Bosch Dishwashers
What this Warranty Covers & Who it Applies to: The limited warranty provided
BSH Home Appliances ("Bosch") in this Statement of Limited Product Warranty
applies only to Bosch dishwashers ("Product") sold to you, the first using
purchaser, provided that the Product was purchased: (1) for your normal,
household (non-commercial) use, and has in fact at all times only been used for
normal household purposes; (2) new at retail (not a display, " as is", or previously
returned model), and not for resale, or commercial use; and (3) within the United
States or Canada, and has at all times remained within the country of original
purchase. The warranties stated herein apply only to the first purchaser of the
Product and are not transferable.
• Please make sure to return your registration card; while not necessary
to effectuate warranty coverage, it is the best way for Bosch to notify
you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts: Bosch warrants that the Product is free from
defects in materials and workmanship for a period of three hundred sixty five
(365) days (i.e., 1 year) from the date of purchase. The foregoing timeline begins
to run upon the date of purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever. Labor and shipping costs are included
in this basic coverage.
Extended Limited Warranty: Bosch also provides these additional limited
warranties:
• 2 Year Limited Warranty: Bosch will repair or replace any component
that proves to be defective in materials or workmanship (excludes labor
charges).
• 5 Year Limited Warranty on Electronics: Bosch will repair or replace
any Bosch microprocessor or printed circuit board if it proves to be
defective in materials or workmanship (excludes labor charges).
• 5 Year Limited Warranty on Dish Racks: Bosch will replace the upper
or lower dish rack (excluding rack components), if the rack proves
defective in materials or workmanship (excludes labor charges).
• Lifetime Warranty against Stainless Steel Rust Through: Bosch will
replace your dishwasher with the same model or a current model that
is substantially equivalent or better in functionality, if the inner liner
should rust through (excludes labor charges). Bosch will replace the
stainless steel door if the door should rust through (excludes labor
charges).
The foregoing timeline begins to run upon the date of purchase, and shall not
be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period, Bosch
or one of its authorized service providers will repair your Product without
charge to you (subject to certain limitations stated herein) if your Product
proves to have been manufactured with a defect in materials or workmanship.
If reasonable attempts to repair the Product have been made without success,
then Bosch will replace your Product (upgraded models may be available to
you, in Bosch's sole discretion, for an additional charge). All removed parts
and components shall become the property of Bosch at its sole option. All
replaced and/or repaired parts shall assume the identity of the original part for
purposes of this warranty and this warranty shall not be extended with respect
to such parts. Bosch's sole liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a Bosch-authorized service provider
during normal business hours. For safety and property damage concerns, Bosch
highly recommends that you do not attempt to repair the Product yourself,
or use an un-authorized servicer; Bosch will have no responsibility or liability
for repairs or work performed by a non-authorized servicer. If you choose
to have someone other than an authorized service provider work on your
Product, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID.
Authorized service providers are those persons or companies that have been
specially trained on Bosch products, and who possess, in Bosch's opinion, a
superior reputation for customer service and technical ability (note that they are
independent entities and are not agents, partners, affiliates or representatives
of Bosch). Notwithstanding the foregoing, Bosch will not incur any liability, or
have responsibility, for the Product if it is located in a remote area (more than
100 miles from an authorized service provider) or is reasonably
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inaccessible, hazardous, threatening, or treacherous locale, surroundings,
or environment; in any such event, if you request, Bosch would still pay for
labor and parts and ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any travel time or other
special charges by the service company, assuming they agree to make the
service call.
Out of Warranty Product: Bosch is under no obligation, at law or
otherwise, to provide you with any concessions, including repairs,
pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes all
defects or damage that are not the direct fault of Bosch, including without
limitation, one or more of the following: (1) use of the Product in anything other
than its normal, customary and intended manner (including without limitation,
any form of commercial use, use or storage of an indoor product outdoors, use
of the Product in conjunction with air or water-going vessels); (2) any party's
willful misconduct, negligence, misuse, abuse, accidents, neglect, improper
operation, failure to maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling, unauthorized service
(including self-performed "fixing" or exploration of the appliance's internal
workings); (3) adjustment, alteration or modification of any kind; (4) a failure to
comply with any applicable state, local, city, or county electrical, plumbing and/
or building codes, regulations, or laws, including failure to install the product in
strict conformity with local fire and building codes and regulations; (5) ordinary
wear and tear, spills of food, liquid, grease accumulations, or other substances
that accumulate on, in, or around the Product; and (6) any external, elemental
and/or environmental forces and factors, including without limitation, rain,
wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture
or extended exposure to humidity, lightning, power surges, structural failures
surrounding the appliance, and acts of God. In no event shall Bosch have any
liability or responsibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures or objects around the
Product. Also excluded from this warranty are scratches, nicks, minor dents,
and cosmetic damages on external surfaces and exposed parts; Products on
which the serial numbers have been altered, defaced, or removed; service
visits to teach you how to use the Product, or visits where there is nothing
wrong with the Product; correction of installation problems (you are solely
responsible for any structure and setting for the Product, including all electrical,
plumbing or other connecting facilities, for proper foundation/flooring, and for
any alterations including without limitation cabinetry, walls, floors, shelving,
etc.); and resetting of breakers or fuses. TO THE EXTENT ALLOWED BY LAW,
THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO
PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING
STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY
WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY
FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE.
IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL,
SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME
AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY
CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt
to alter, modify or amend this warranty shall be effective unless authorized in
writing by an officer of BSH.
How to Obtain Warranty Service: TO OBTAIN WARRANTY SERVICE FOR YOUR
PRODUCT, YOU SHOULD CONTACT THE NEAREST BOSCH AUTHORIZED SERVICE
CENTER, OR CALL 800-944-2904, or write Bosch at: BSH Home Appliances - 5551
McFadden Avenue, Huntington Beach, CA 92649 /