Bosch SHX9PCM5N Use And Care Manual
Bosch SHX9PCM5N Use And Care Manual

Bosch SHX9PCM5N Use And Care Manual

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Dishwasher
SHX9PCM5N
[en-us] Use and Care Manual

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Summary of Contents for Bosch SHX9PCM5N

  • Page 1 Dishwasher SHX9PCM5N [en-us] Use and Care Manual...
  • Page 2: Table Of Contents

    en-us Further information and explanations are available online: Table of contents 1 IMPORTANT SAFETY INSTRUCTIONS....  4 11 Detergent ..............  17 1.1 Safety definitions............ 4 11.1 The correct detergents ......... ..  17 1.2 General information...........  4 11.2 Incompatible detergents .........  17 1.3 Intended use .............
  • Page 3 en-us 19 Customer Service ..........  39 19.1 Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) .......  39 20 Technical specifications........  40 20.1 Information regarding Free and Open Source Software.............. 40 21 STATEMENT OF LIMITED PRODUCT WARRANTY ............  40 21.1 What this warranty covers &...
  • Page 4: Important Safety Instructions

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Read all instructions carefully before use. These 1.4 Restrictive Use precautions will reduce the risk of electrical shock, fire and This appliance is not intended for use by persons injury to persons. When using kitchen appliances, basic (including children) with reduced physical, sensory or safety precautions must be followed including those in the mental capabilities, or lack of experience and knowledge,...
  • Page 5: Risk To Children

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS WARNING Do not use harsh chemicals such as bleach-based ▶ Under certain conditions, hydrogen gas may be produced products to clean your dishwasher. Some bleach-based in a hot water system that has not been used for two products can damage your dishwasher and may weeks or more.
  • Page 6: Preventing Material Damage

    en-us Preventing material damage Preventing material damage 2 Preventing material damage 3.2 Zeolith drying The appliance features a Zeolith container. Zeolith drying Preventing material damage NOTICE: lets you save energy. Harsh chemicals such as bleach-based products can Zeolite is a mineral that can store moisture and energy damage your dishwasher.
  • Page 7: Appliance

    Familiarizing yourself with your appliance en-us Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Appliance Detergent dispenser Add detergent to the detergent dispenser. Lower rack Lower rack →  Page 12 Dispenser for special salt Add special salt to the dispenser for special salt. → ...
  • Page 8: Controls

    en-us Familiarizing yourself with your appliance Lower spray arm The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms. Detergent tab collecting tray During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully.
  • Page 9 Familiarizing yourself with your appliance en-us Button If you press for approx. 3 seconds, you can open the basic settings. →  "Changing the basic settings", Page 24 ON/OFF button and reset button Switching on the appliance Switching off the appliance Terminating the wash cycle →  Page 21 Cycle buttons Cycles → ...
  • Page 10: Dishwasher Cycles

    en-us Dishwasher Cycles Dishwasher Cycles 5 Dishwasher Cycles Below is an overview of the different cycles available on your dishwasher. Dishwasher Cycles The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added.
  • Page 11: Options

    Options en-us When programs have been downloaded to the appliance, Option the name of the program will be displayed in the app. The ¡ This intensive cleaning may display alternately shows "AP:P" and the remaining increase water and energy running time. consumption.
  • Page 12: Upper Rack

    en-us Features Raise or lower the rack evenly to the right level. 7.1 Upper rack Arrange cups, glasses, and small tableware items in the top rack. Check that the rack is level on both sides. Release the levers. a The rack clicks into position. Slide the rack in.
  • Page 13: Silverware Drawer

    Features en-us To fold down a side shelf, push the lever forward fold down the side shelf ⁠ . 7.4 Silverware drawer To fold down the front tines, push the lever forward and Arrange silverware in the silverware drawer. fold down the folding tines ⁠ . Arrange silverware with the points and sharp edges down.
  • Page 14: Cup Shelf

    en-us Features You can fold the tines down to arrange pans, bowls and 7.5 Cup shelf glasses better. Use the cup shelf and the space underneath for small Folding down the tines cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.
  • Page 15: Before Using For The First Time

    Before using for the first time en-us Setting Upper rack Lower rack 2 max. ø 20.5 cm / 8" 30.5 cm / 12" 3 max. ø 23 cm / 9" 28 cm / 11" Tip: If you remove the 3rd rack, you can place large items Set the water softening system.
  • Page 16: Special Dishwasher Salt

    en-us Rinse aid system salt replacement substances can generally only be used 9.3 Special Dishwasher Salt up to a water hardness of 26 °E without adding special You can use special dishwasher salt to soften the water. salt. ¡ The water hardness is 0 - 8 °E. You can omit special Adding dishwasher salt salt.
  • Page 17: Setting The Amount Of Rinse Aid

    Detergent en-us Add rinse aid up to the max mark. Detergent 11 Detergent Find out which detergents are suitable for your appliance. Detergent 11.1 The correct detergents Only use detergents that are made for dishwashers, either basic or combination detergents. For the best washing and drying results, use a separate detergent, then add Special salt and Rinse aid → ...
  • Page 18: Information On Detergent

    en-us Dishware Close the lid of the detergent dispenser. 11.3 Information on Detergent Follow the instructions on detergents in everyday use. ¡ Detergents marked as "ecological" (environmentally friendly) generally contain lower levels of active agents or none at all. The cleaning effect may be reduced. ¡...
  • Page 19: Loading Dishware

    Dishware en-us ¡ For better washing and drying results, position items Cause Recommendation with curves or recesses at an angle so water can run ¡ Decorative glassware, off. antique dishes and artistic hand-made pottery ¡ Plastic parts that are not heat-resistant ¡...
  • Page 20: Removing Dishware

    en-us Dishware Third rack 12.3 Removing dishware CAUTION Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few ▶ minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up.
  • Page 21: Basic Operation

    Basic Operation en-us Third rack 13.4 Setting options You can set options to complete the chosen wash program. Note: The available options depend on which program is selected. Press the button for the relevant option. ▶ a The option is set and the option button flashes. 13.5 Setting the time delay You can delay the start of the wash cycle via the Home Connect®...
  • Page 22: Switching Off The Appliance

    en-us Basic Operation 13.9 Switching off the appliance CAUTION To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have ▶...
  • Page 23: Basic Settings

    Basic settings en-us Basic settings 14 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 14.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description W.
  • Page 24: Changing The Basic Settings

    en-us Home Connect® Basic setting Display text Selection Description Start cycle SP:00 SP:00 - SP:01 Set a default cycle for when the appliance is switched on. ¡ With the setting "SP:00", the last cycle selected and the last additional function selected are set by default when the appliance is switched on.
  • Page 25: Home Connect

    Home Connect® en-us To be able to use Home Connect®, you must first set up Open the Home Connect® app and scan the following the connection to the WLAN home network (Wi-Fi ) and to QR code. the Home Connect® app. The Home Connect® app guides you through the entire registration process.
  • Page 26: Remote Diagnostics

    en-us Cleaning and maintenance Start the program without dishware. →  Page 21 15.4 Remote Diagnostics The Customer Service can access your appliance via 16.2 Cleaning agent Remote Diagnostics if you ask them to do so, if your Only use suitable cleaning agents to clean your appliance. appliance is connected to the Home Connect®...
  • Page 27: Cleaning Spray Arms

    Cleaning and maintenance en-us Turn the coarse filter counterclockwise and remove Insert the filter system into the appliance and turn the the filter system . Make sure that no foreign objects coarse filter clockwise. fall into the sump. Make sure that the arrow markings match up. Pull down the micro filter to remove.
  • Page 28 en-us Cleaning and maintenance Check that the lower spray arm is at the 6 o'clock position. Hold the spray arm in the center and lift straight up to remove. Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign objects.
  • Page 29: Troubleshooting

    Troubleshooting en-us Troubleshooting 17 Troubleshooting You can eliminate minor issues on your appliance Troubleshooting yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue Cause and troubleshooting E:20-60 lights up alternately. Appliance has detected that the heating element is calcified. Descale the appliance.
  • Page 30 en-us Troubleshooting Issue Cause and troubleshooting E:61-02 lights up alternately. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain ▶...
  • Page 31 Troubleshooting en-us Issue Cause and troubleshooting E:92-10 lights up alternately. Spray arm rotation of the lower spray arm is blocked. Arrange the dishware so that it does not obstruct spray arm rotation of the lower ▶ spray arm. Lower spray arm is not correctly fitted. Fit the lower spray arm correctly.
  • Page 32 en-us Troubleshooting Issue Cause and troubleshooting Dishware is not dry. Position dishware at an angle where possible. ▶ The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Use a different combined detergent with a better drying performance. Extra Dry/intensive drying not activated to improve drying performance.
  • Page 33 Troubleshooting en-us Issue Cause and troubleshooting Food remnants on dishware. Adjust the sensitivity of the sensors. ▶ →  "Sensors", Page 6 Tall narrow containers in corner areas are not rinsed out adequately. Do not position tall narrow containers at too great an angle or in corner areas. ▶...
  • Page 34 en-us Troubleshooting Issue Cause and troubleshooting There are stubborn white coatings Set the Water softening system to the water hardness and use separate ▶ on the dishware, inside the detergents (name brand, special salt, rinse aid). appliance or on the door. Too little detergent is being used.
  • Page 35 Troubleshooting en-us Issue Cause and troubleshooting There are removable streaks on No rinse aid has been added. glasses, glassware with a metallic Add rinse aid. ▶ appearance and silverware. →  "Adding rinse aid", Page 16 There is detergent residue in the final rinse. Lid of detergent dispenser is blocked by dishware and will not open fully.
  • Page 36 en-us Troubleshooting Issue Cause and troubleshooting Refill indicator for special salt does Water softening system is switched off. not light up. Set the water softening system. ▶ →  "Setting the water softening system", Page 15 Refill indicator for rinse aid lights No rinse aid. Add Rinse aid → ...
  • Page 37 Troubleshooting en-us Issue Cause and troubleshooting Wash cycle starts up You did not wait until the cycle ended. automatically. →  "Terminating the wash cycle", Page 21 ▶ Appliance stops during the cycle or Appliance door is not closed properly. cuts out. Close the appliance door. ▶...
  • Page 38: Transportation, Storage And Disposal

    en-us Transportation, storage and disposal Pry the pump cover off using a spoon and grip it by the 18.2 Vacation and Storage crosspiece. NOTICE: Preparing your unit for vacation Before leaving for vacation during warmer weather, ▶ besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher.
  • Page 39: Customer Service

    Warranty, from your retailer, or on our website. If you contact Customer Service, you will need the model number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. USA: 1-800-944-2904 www.bosch-home.com/us/owner-support/get-support www.bosch-home.com/us/shop 1-800-944-2904 www.bosch-home.ca/en/service/get-support www.bosch-home.ca/en/service/cleaners-and-accessories For assistance with connecting to Home Connect®, you can also view instructions here: www.home-connect.com/us/en/help-support/set-up...
  • Page 40: Technical Specifications

    (Please search on the product website for your way for Bosch to notify you in the unlikely event of a safety appliance model and additional documents). Alternatively, notice or product recall.
  • Page 41: Repair/Replace As Your Exclusive Remedy

    The warranty coverage described herein excludes all Product proves to have been manufactured with a defect defects or damage that are not the direct fault of Bosch, in materials or workmanship. If reasonable attempts to including without limitation, one or more of the following: repair the Product have been made without success, then ¡...
  • Page 42: Obtaining Warranty Service

    BSH. 21.7 Obtaining warranty service To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair. 21.8 Product information For handy reference, copy the information below from the rating plate.
  • Page 44 • Discounts for filters, cleaners, accessories & parts • Easy access to manuals & appliance specifications • Easy access to part lists • Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration) Register here: www.bosch-home.com/us/owner-support/mybosch Looking for help? You'll find it here.

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