Page 1
LED TV Installation manual Thank you for purchasing Samsung product. To receive more service, please register your product at www.samsung.com Model Serial No.
Page 2
Failing to do so may result in a fire or problems with the TV caused by an increase in its internal temperature. ✎ When using a stand or wall-mount, use parts provided by Samsung Electronics only. – If you use parts provided by another manufacturer, it may cause a problem with the product or cause the product to fall, leading to serious injury.
The Connection Panel ..............................14 y The Remote Control ..............................17 y Using the Samsung Smart Control (sold separately) .................... 19 y Connecting to the Network ............................24 y Connecting the TV to an SBB or STB ......................... 26 y Connecting the Bathroom Speakers ........................
✎ The items’ color and shape may vary, depending on the model. ✎ The parts for the stand are listed under Stand Components on the following page. List of Parts Samsung Smart Control Remote Control (AA59-00817A) & (BN59-01181N) (sold separately)
Assembling the swivel (32 inch TVs or larger) [ WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The 32” and larger LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL.
Installing the LED TV Stand Components When installing the stand, use the provided components and parts. 22" 24" x2 (M4 X L12) x3 (M4 X L12) 1 EA 22" 24" 28" ~ 32" 40" ~ 65" x7 (M4 X L12) x8 (M4 X L12) 32"...
Page 8
◆ HG28NE690 (M4 X L12) ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎...
Page 9
◆ HG32NE690 / HG40NE690 / HG48NE690 / HG50NE690 / HG55NE690 40 ~ 55" (M4 X L12) 32" 40 ~ 55" 32" ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎...
Page 10
◆ HG60NE690 / HG65NE690 ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎...
◆ HG75NE690 Right Left ✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎...
Page 12
Hotel Mount Kit Short Bolt (2EA) Long Bolt (2EA) Washer (2EA) Nut (2EA) Affix the stand to a flat surface such as a dresser top, desk top, or entertainment center as shown. WARNING: To prevent injury, you must attach this TV securely to the floor, a table, a dresser top, etc. with the Hotel Mount Kit as described in these instructions.
Using the TV's Controller ✎ The color and shape of the TV Controller may vary depending on the model. ✎ The TV's Controller, a small joy stick like button on the bottom right side of the TV, lets you control the TV without the remote control.
The Connection Panel HG22NE690** HG24NE690** English...
Page 15
HG28NE690** HG32NE690** HG40NE690** HG48NE690** HG50NE690** HG55NE690** HG60NE690** HG65NE690** HG75NE690** ✎ Whenever you connect an external device to your TV, make sure that power on the TV and the device is turned off. ✎ When connecting an external device, match the color of the connection terminal to the cable. English...
Page 16
HDMI 1.2 version, contact to the Samsung customer care center. Refer to page 66 for the information of the Samsung customer care center. Connect to a wired LAN using CAT 7 cable.
The Remote Control ✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired customers. Display and select the available video Turns the TV on and off. sources. Press to directly access channels. Press to select additional digital channels being broadcast by the same Return to the previous channel.
Page 18
Installing batteries (Battery size: AAA) Match the polarity of the batteries to the symbols in the battery compartment. After you have installed the batteries, use a screwdriver to screw in the screw that holds the battery cover closed. ✎ NOTE –...
Adjusts the volume. M.SCREEN Touch pad Place a finger on the touch pad and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Press the touch pad to run the focused item.
Page 20
Using the Samsung Smart Control Motion Function to Operate the TV The Samsung Smart Control has a motion sensor (gyro sensor) that lets you control the TV easily by moving the Samsung Smart Control and using it much like a cordless mouse.
Page 21
Using the Touch Pad and the Directional Buttons – In the TV's menu, navigate to Support > Smart Control Tutorial to view a tutorial that shows how to use the touch pad. – If the touch pad's sensitivity is too high or low, navigate to the System > Smart Control Settings menu, and then select the Touch Sensitivity option to change the touch pad sensitivity.
Page 22
If the Samsung Smart Control stops operating or works abnormally, try replacing the batteries. If the problem persists, pair the Samsung Smart Control and TV again. 1. Move to within a foot of the TV, and then aim the Samsung Smart Control at the TV's remote control receiver. Remote Control Sensor 2.
Page 23
Displaying and Using the On-Screen Remote Press the KEYPAD button on the Samsung Smart Control to display the On-Screen Remote on the TV's screen. Use the On- Screen Remote to enter numbers, control content playback, and use the features and functions of the TV, just like a real remote.
Authentication Modes: WEP, WPAPSK, WPA2PSK y Encryption Types: WEP, TKIP, AES In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).
Page 25
Network Connection - Wired There are three main ways to connect your TV to your network using cable, depending on your network setup. They are illustrated below: External Modem TV Rear Panel (SIDE PORT) The Modem Port on the Wall (ADSL / VDSL / Cable TV) Modem Cable (Not Supplied) LAN Cable (Not Supplied)
Connecting the TV to an SBB or STB TV Rear Panel ETH MODEM Data Cable y Connect the DATA jack of the TV to the ETH MODEM jack of the STB (SBB) with the Data cable. ✎ The "ETH MODEM" jack name that you connect the Data Cable to may differ depending on the SBB or STB type. y IR signals sent by the remote control to the TV or SBB / STB must meet the following specification to use IR pass through function.
Page 27
Contact your nearest dealer or your SI Vendor to buy the data cable not included in the TV. Confirm the code on the Code Label Note the labeled end. Note the labeled end. SI Vendor Cable code Pin assign Remark Samsung BN39-00865B Provided Enseo Guest-Tek NXTV BN39-01011B nStreams BN39-01110A...
Page 28
Connecting the Audio Output to an Audio Amplifier TV Rear Panel AUDIO IN Audio Amplifier 1 Stereo cable 1. Connect the AUDIO OUT port of the TV to the Audio In port of an audio amplifier with a stereo cable. English...
Connecting the Bathroom Speakers You can connect the Bathroom Speakers in the following manner. Available ports may differ depending on the model. Connecting through the Variable Output (available without an external amplifier) TV Rear Panel Volume Control Box VOL+ VOL- Speaker 1.
[HDMI] port of the TV to the HDMI port of the RJP. 4. Connect the EX-LINK port of the TV to the RS/232 port of the RJP. ✎ This Samsung TV is compatible with the TeleAdapt TA-7610 RJP only. English...
Page 31
y RJP (Remote Jack Pack): The RJP is a hardware module that has various Audio and Video inputs (A/V Video, A/V Audio, PC and HDMI) and corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates with the TV via RS232.
After a menu appears, follow these general directions to navigate and change values: – Use the Up and Down arrow buttons on the Samsung remote to move from menu item to menu item. – Press the ENTERE or Left or Right arrow buttons to select a menu item. The screen displays that menu item only.
Page 33
Interactive mode: TV works with an SI STB or SBB. Mode y Standalone mode : TV works alone, without an SI STB or SBB. y Interactive mode: Samsung / OCC / MTI / Nstreams / Enseo / Cardinal / Guestek / SeaChange / MDC / Innvue SI Vendor...
Page 34
Hotel TV Function Description Category Item Picture Menu Lock Enable or disable the Picture Menu. y ON: The Main Menu is displayed. Menu Display y OFF: The Main Menu is not displayed. y ON: The Tools Menu is displayed. Tools Display y OFF: The Tools Menu is not displayed.
Page 35
Hospitality Logo DL y BMP or AVI files only. y Max file size: BMP - 960 X 540. AVI - 30MB. y The file can only be named samsung.bmp or samsung.avi. Logo Display Time Hospitality Logo Display Time (3/5/7 seconds).
Page 36
Widget site. Solution y SINC Server: In the case of that the Samsung SINC server is installed in your site. Server URL Setting If this item is entered into, URL of the solution server can be inputted. License Server IP Setting If this item is entered into, URL of the license server can be inputted.
Page 37
DTV OpenCable AGC Gain unless problems occur. If the Samsung Sound Bar device is connected to this TV, this item lets you to select where the TV sound is outputted when the TV is turned on. y ON: When the TV is turned on, the TV sound is automatically outputted in the Sound Bar device only.
Page 38
Welcome Message The Welcome Message feature displays a custom message on the TV every time it is turned on. – Welcome message settings are in the Hotel Option Menu. – Set Welcome Message to ON to display the message when the TV is powered on. Welcome Message Edit Welcome Message Hospitality Logo...
Page 39
Logo File Format – The TV supports only BMP and AVI format. – The file name must be samsung.bmp or samsung.avi. – The maximum resolution of the BMP format is 960 x 540. – The maximum file size for AVI format is 30MB.
Page 40
USB Cloning The USB Cloning function lets you download user-configured settings (Picture, Sound, Input, Channel, Setup, and Hotel Setup) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.
Page 41
Settings Cloned in the Hotel Menu ✎ The menu item does not support depending on the models. Menu Item Cloning Support Hospitality Mode SI Vendor Power On Channel Power On Channel Num Power On Channel Type Power On Volume Power On Volume Num Min Volume Max Volume Power On Source...
Page 42
Menu Item Cloning Support Music Mode PC Music Mode Comp. Music Mode Backlight Priority AV Priority PC Priority HDMI AV Option HDMI Option HDMI Music Mode Video Out USB Pop-up Screen External Source Banner Auto source Anynet+Return Source HP Mode Default HP Volume Main Speaker Sub Amp Mode...
Page 43
Self Diagnosis for TV PI DTV Channel Key Loss STB SI Vendor Setting Self Diagnosis for HTV Bathroom AMP SW Update Service Pattern ATV Cable AGC Gain DTV Open Cable AGC Gain Sound Bar Out Contact Samsung Standby LED TV reset English...
Page 44
Multi Code Remocon A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful where there is more than one TV in a location. You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID numbers are displayed on each TV's OSD.
Page 45
Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Input, Channel, Setup, and Hotel Setup. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings.
Page 46
Go to the first Hospital Plug & Play screen below. Service Pattern ATV Cable AGC Gain Default DTV OpenCable AGC Gain Default Sound Bar Out Contact Samsung Standby LED TV Reset E + P If you change the country of the Current Location The TV is automatically turned off and on.
Page 47
y LocalSet – Initially highlighted: US – If you press the Enter key after selecting Change, you can change the country. – If the country is changed, the TV automatically turns off and on. – If you select the incorrect country, execute TV Reset again after entering the System section of the Hotel Menu. y Menu Language OSD –...
Page 48
USB Software Upgrade Method Samsung may offer upgrades to the TV’s SW in the future. Please contact the Samsung Hospitality Hot line at 1-866-sam4biz to receive information about downloading upgrades and using a USB drive to update the SW by connecting the USB drive containing the upgrade to the USB port located on the TV.
Page 49
Soundbar(AirTrack) Hotel mode functional characteristics: y Power On/Off is synchronized with the TV y HDMI_CEC defaults set to On y Functions through the “HDMI OUT” port only y Disables the "Input mode" key on the VFD to prevent unexpected audio-source changes. y Acquires adjustable Power On and Max Volume settings from the TV’s Hotel option menu.
Page 50
5. Edit the Channel Bank. An example is below. a. Bank1 (Free channel): Select the channels that will be accessible when a remote doesn’t have a card. b. Bank2 (Family Card - Green): Select the channels that will be accessible when a remote has a GREEN CARD. c.
Page 51
Channel Editor The Channel Editor lets you edit the channels stored in the TV's memory. Using Channel Editor you can: – Change the channel numbers and names, and sort the channels in your desired channel number order. – Apply the video mute to channels you select. The video mute blanks out the video from a channel and outputs only the sound while displaying a speaker icon on the screen.
Page 52
The picture below shows a sample Channel Editor screen. Channel ----- (Cable) a 10 ----- (Cable) Air 10-1 CW DTV ----- (Cable) a 11 ----- (Cable) Air 11-1 HBO DTV ----- (Cable) a 12 Air 12-1 NBC DTV Air 7-1 a 13 ----- (Cable) a 14...
Page 53
When you press the TOOLS button, the following menu is available. Channel TOOLS ----- (Cable) a 10 Edit Channel Number ----- (Cable) Air 10-1 CW DTV Rename Channel ----- (Cable) a 11 Information ----- (Cable) Air 11-1 HBO DTV ----- (Cable) a 12 Air 12-1 NBC DTV...
Page 54
The external sources of this TV are displayed in the last page of the Channel Editor menu as shown in the example below. In the example, there are two external sources connected to the TV, HDMI2 and AV. – You can assign a new analog channel to an external source by selecting the source on the last page, pressing the TOOLS button, selecting Edit Channel Number, and then using the up or down arrow button on the remote to select the channel number of the analog channel.
For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the TV on your own.
Page 56
Samsung is not liable for these kinds of accidents. – Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
Refer to the manual provided with the Kensington Lock for additional information on proper use. The Kensington Lock is not supplied by Samsung. ✎ Please find the “K” icon on the rear of the TV. A Kensington slot is beside the “K”...
Specifications Environmental Considerations Operating Temperature 50°F to 104°F (10°C to 40°C) Operating Humidity 10% to 80%, non-condensing Storage Temperature -4°F to 113°F (-20°C to 45°C) Storage Humidity 5% to 95%, non-condensing Model Name HG22NE690 HG24NE690 HG28NE690 Display Resolution 1920 x 1080 1366 x 768 Stand Swivel (Left / Right) 0°...
Page 59
Environmental Considerations Operating Temperature 50°F to 104°F (10°C to 40°C) Operating Humidity 10% to 80%, non-condensing Storage Temperature -4°F to 113°F (-20°C to 45°C) Storage Humidity 5% to 95%, non-condensing Model Name HG55NE690 HG60NE690 Display Resolution 1920 x 1080 Stand Swivel (Left / Right) 20°...
Display Resolution When you use your TV as a computer monitor, you can also select one of the standard resolutions listed in the Resolution column. The TV will automatically adjust to the resolution you choose. Horizontal Frequency Vertical Frequency Pixel Clock Frequency Sync Polarity Mode Resolution...
Page 63
Jack panel detail / Rear view ✎ Detailed dimensions can be checked at Displaysolutions.samsung.com. Base Stand detail y HG22NE690 (Unit: inches) y HG24NE690 (Unit: inches) HG28NE690 (Unit: inches) 12.3 English...
Page 64
◆ HG32NE690 (Unit: inches) R0.3 R0.1 17.7 ◆ HG40NE690 / HG48NE690 / HG50NE690 / HG55NE690 (Unit: inches) R0.3 R0.1 21.9 ✎ NOTE All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV.
Page 65
◆ HG60NE690 / HG65NE690 (Unit: inches) R0.3 R0.1 14.0 26.6 ◆ HG75NE690 (Unit: inches) 12.5 ✎ NOTE All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors. English...
(SAMSUNG) products, and the requirements, conditions, exclusions and limitations contained herein, SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the warranty period originally specified, and to the Original Purchaser only.
HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. English...