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Picture
No picture.
•
Make sure that the TV is switched to the
correct source for the home theater.
No picture on a TV connected through HDMI.
•
Make sure that you use a High Speed HDMI
cable to connect the home theater and TV.
Some Standard HDMI cables do not display
properly for some images, 3D video, or
Deep Color.
•
Make sure that the HDMI cable is not faulty.
If it is faulty, replace it with a new cable.
•
Press
(Home) and then 731 on the
remote control to restore the default
picture resolution.
•
Change the HDMI video setting, or wait for
10 seconds for auto recovery (see 'Picture
resolution' on page 26).
Disc does not play high-definition video.
•
Make sure that the disc contains high-
definition video.
•
Make sure that the TV supports high-
definition video.
•
Use an HDMI cable to connect to the TV.
Sound
No sound from home theater speakers.
•
Connect the audio cable from your home
theater to your TV or other devices.
However, you do not need a separate audio
connection when:
•
the home theater and TV are
connected through an HDMI ARC
connection, or
•
a device is connected to the HDMI IN
connector on your home theater.
•
Set up the audio for the connected device
(see 'Set up audio for connected devices' on
page 13).
•
Reset your home theater to its factory
settings (see 'Apply factory settings' on page
28), and then switch it off and switch on
again.
•
On your home theater, press SOURCE
repeatedly to select the correct audio input.
Distorted sound or echo.
•
If you play audio from the TV through the
home theater, make sure that the TV is
muted.
Audio and video are not synchronized.
•
1) Press
SOUND SETTINGS. 2) Press
the Navigation buttons (left/right) to select
AUD SYNC, and then press OK. 3) Press
the Navigation buttons (up/down) to
synchronize the audio with the video.
Play
Cannot play a disc.
•
Clean the disc.
•
Make sure that the disc compartment is
closed.
•
Make sure that the home theater supports
the type of disc (see 'Media formats' on
page 31).
•
Make sure that the home theater supports
the region code of the disc (see 'Region
codes' on page 31).
•
If the disc is a DVD±RW or DVD±R disc,
make sure that it is finalized.
Cannot play a DivX file.
•
Make sure that the DivX file is encoded
according to the 'Home Theater Profile'
with the DivX encoder.
•
Make sure that the DivX file is complete.
DivX or RMVB/RM subtitles do not display
correctly.
•
Make sure that the subtitle file name is the
same as the movie file name (see 'Subtitles'
on page 20).
•
Select the correct character set: 1) Press
OPTIONS. 2) Select [Character Set].
3) Select the supported character set.
4) Press OK.
Cannot read the contents of a USB storage
device.
•
Make sure that the format of the USB
storage device is compatible with the home
theater.
•
Make sure that the file system on the USB
storage device is supported by the home
theater.
'No entry' or 'x' sign appears on the TV.
•
The operation is not possible.
EasyLink does not work.
•
Make sure that the home theater is
connected to a Philips brand EasyLink TV,
and the EasyLink option is on (see 'EasyLink'
on page 25).
EN
35
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