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Symptoms
Evaporator fan motor is circulating air through the fridge and freezer
compartments.
Whooshing noises
Air is being forced over the condenser by the condenser fan.
Appliance flowing through the cooling system
Gurgling noises
Contraction and expansion of the inside walls due to changes in temperature.
Popping noises
If the side or back of the appliance is touching a cabinet or wall, some of the
normal vibrations may make an audible sound.
Vibrating
The password for the Wi-Fi that you are trying to connect to is incorrect.
Mobile data for your smartphone is turned on.
The wireless network name (SSID) is set incorrectly.
Your home appliance
and smartphone are not
connected to the Wi-Fi
network.
The router frequency is not 2.4 GHz.
The distance between the appliance and the router is too far.
Possible Cause & Solution
• Normal Operation
• Normal Operation
• Normal Operation
• Normal Operation
• To eliminate the noise, make sure that the sides and back do not make any contact
with any wall or cabinet.
• Find the Wi-Fi network connected to your smartphone and remove it, then register
your appliance on LG SmartThinQ.
• Turn off the Mobile data of your smartphone and register the appliance using the
Wi-Fi network.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check
with your Internet service provider or the router manufacturer.
• If the distance between the appliance and the router is too far, the signal may be
weak and the connection may not be configured correctly. Move the location of the
router so that it is closer to the appliance.
EN
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