Samsung UA65RU7100W E-Manual page 131

The problem
The TV image does not look
as good as it did in the store.
The picture is distorted.
The colour is wrong or
missing.
The colour is poor or the
picture is not bright enough.
There is a dotted line on the
edge of the screen.
The picture is black and
white.
Store displays are tuned to a digital UHD channel or HD channel.
If you are using analogue cable, upgrade to digital cable.
If you use an analogue cable box or satellite box, upgrade to a digital cable box or satellite
box and adjust the digital cable box and satellite box's video output resolution to UHD or
HD.
Be sure to use an HDMI cable to enjoy high quality videos.
To connect the TV with your PC, make sure that your PC's graphic card supports UHD
resolutions.
For more information about the supported UHD resolutions, refer to "Supported Resolutions
for UHD Input Signals".
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programmes and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 1 m) may cause noise on analogue and digital
channels.
If you're using a Component connection, make sure that the Component cables are
connected to the correct jacks.
Incorrect or loose connections may cause colour problems or a blank screen.
Go to Picture and then adjust the
• Settings
• Settings
• Settings
• Settings
See if Energy Saving Mode
• Settings
Try resetting the picture.
• Settings
Change Picture Size to 16:9
• Settings
Use a composite cable when you connect AV equipment to the TV.
If you are using AV or analogue equipment, disconnect the adapter from the Component
(Blue) input port on the TV and connect it to the AV (Yellow) input port.
Check whether Greyscale
• Settings
Try this!
Picture Mode, Brightness, Sharpness, and
Picture Picture Mode
Picture Expert Settings
Picture Expert Settings
Picture Expert Settings
has been enabled.
General Eco Solution
Picture Expert Settings
Standard.
Picture Picture Size Settings
is set to On.
General Accessibility
- 131 -
Colour
Brightness
Sharpness
Colour
Energy Saving Mode
Reset Picture
Picture Size 16:9 Standard
Greyscale
settings.