Samsung FRAME UA43LS03NAK Service Manual
Samsung FRAME UA43LS03NAK Service Manual

Samsung FRAME UA43LS03NAK Service Manual

Chassis: uwy81

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SERVICE
LifeStyle TV
UA55LS03NAK
THE FRAME
Project
: UNLS03D
Chassis : UWY81
Model
: UA43LS03NAK
UA49LS03NAK
UA55LS03NAK
UA65LS03NAK
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Table of Contents
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Summary of Contents for Samsung FRAME UA43LS03NAK

  • Page 1 THE FRAME Project : UNLS03D Chassis : UWY81 Model : UA43LS03NAK UA49LS03NAK UA55LS03NAK UA65LS03NAK SERVICE Manual LifeStyle TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UA55LS03NAK...
  • Page 2: Table Of Contents

    2-4. Viewing the Functions .......................2-17 2-4-1. 2018' Concept ........................2-17 2-4-2. Quick Guides ........................2-22 2-4-3. Smart Features ......................2-23 2-4-4. The Samsung Smart Remote ..................2-27 2-4-5. Supported Resolutions for UHD Input Signals ............2-29 2-4-6. HDMI black level ......................2-30 2-4-7. Supported Formats ......................2-31 3.
  • Page 3 4-7. One Connect ..........................4-23 4-7-1. OCB POWER ON SEQUENCE TEST ................4-23 4-7-2. OCB Self Power Supply Test ..................4-24 4-7-3. TV BACKLIGHT QUICK TEST ..................4-25 4-8. Bluetooth / WiFi Module......................4-27 4-9. Motion Sensor ..........................4-28 4-10. Factory Mode ...........................4-29 4-11. Replacing Main Board ......................4-36 4-12.
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2018 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...
  • Page 5 Exploded Views and Parts List 1. Exploded View & Part List Exploded View Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 6 BN63-16486B COVER-REAR; 43UNLS03D,PC+ABS+ED20%,V-1,BK BN63-16924A COVER-CLEAN BACK WALL MOUNT; 43LS003,PC+A BN63-16907A COVER-CLEAN BACK STAND; 55LS003,PC+ABS+ED BN63-17036A COVER-CLEAN BACK STAND SUB; 55LS003,PC+AB BN96-43620C ASSY STAND P-COVER TOP RIGHT; 55UNLS03D,A BN96-43619C ASSY STAND P-COVER TOP LEFT; 55UNLS03D,AL Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 7 Exploded Views and Parts List 2. ONE CONNECT Exploded View & Part List ONE CONNECT Exploded View Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 8 Material Code Description & Specification Qty. BN96-45940A ASSY COVER P-OC TOP; 65QNQ9FA,PC,V-2,TP00 BN44-00933A DC VSS-POWER BOARD; P230NQ_NPN,AC/DC,230W BN63-17541A INSULATOR-SMPS; 65QNQ9FA,PC,BLACK,L119.8, BN63-17538A SHIELD-OC TOP; 65QNQ9FA,EGI-SECC,T0.8 BN94-13207B ASSY PCB OC; UNLS03D BN96-45941E ASSY COVER P-OC BOTTOM; 65QNQ9FA,PC+ABS+G Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 9 A/S PART SET-ELEC W/I;LED TV ELEC spec-C BN81-16101G A/S PART SET-MECH W/I;UNLS03D,U43ND* BN91-20223J ASSY ONE CONNECT;UNLS03D 0203-001598 TAPE-SINGLE FACE;PP,T0.15,W12,N/A,CLEAR SCREW 6003-000282 SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SW 6902-002905 BAG PE;HDPE/PE FOAM,T0.015/T0.5,W500,L30 M0131 AA63-01071A GASKET-EMI;EMI Shielding,Conductive Tape T0073 AA63-01617A GASKET-EMI;50Q71,Conductive Fabric,T1.0, BN02-00102B TAPE-SINGLE FACE;OPP,T0.15,W25,L50M,WHIT Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 10 R-CHIP;2.2ohm,1%,1/10W,TP,1608 ...4 2007-000591 R-CHIP;22ohm,1%,1/10W,TP,1608 ...4 2007-000695 R-CHIP;3.3ohm,5%,1/10W,TP,1608 ...4 2007-000779 R-CHIP;33ohm,1%,1/10W,TP,1608 ...4 2007-001116 R-CHIP;680ohm,1%,1/10W,TP,1608 ...4 2007-001292 R-CHIP;33ohm,5%,1/16W,TP,1005,T0.35 ...4 2007-007142 R-CHIP;10Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007308 R-CHIP;33Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007318 R-CHIP;1Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-008015 R-CHIP;75ohm,1%,1/16W,TP,1005,T0.35 ...4 2007-008137 R-CHIP;24Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-008294 R-CHIP;33ohm,1%,1/16W,TP,1005,T0.35 Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 11 PCB-OC;QN65Q9FNAFXZA,FR-4,4L,T1.2,330x14 ...4 BN97-14220A ASSY MICOM;KM2MICOM_OCL_JP ..5 1107-002547 IC-NOR FLASH;W25Q16JVSSIQ,16Mbit,2Mbitx8 BN96-45940A ASSY COVER P-OC TOP;65QNQ9FA,PC,V-2,TP00 BN61-15817A BRACKET-OC EMI;65QNQ9FA,STS,T0.3,NATURAL BN61-15818A BRACKET-OC EMI CLIP;65QNQ9FA,STS,T0.3,NA BN62-00850A HEAT SINK-PS;65QNQ9FA,A1050,T1.5,W120,L3 BN63-16151A SHEET-PROTECTION COVER;40K6200,PO,T0.068 BN63-17487A COVER-OC TOP;65QNQ9FA,PC,V-1,TP0116,ONE ...4 0103-011270 RESIN PC;NH3022PN3/3354M,Violet,TP0116,V Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 12 ...4 0404-001640 DIODE-SCHOTTKY;SS1060HEWS,60V,1000mA,SOD ...4 0404-001881 DIODE-SCHOTTKY;SS3040-HE,40V,3000mA,SOD- ...4 0404-001953 DIODE-SCHOTTKY;MBRA340F-HAF,40V,3000mA,S ...4 0404-001976 DIODE-SCHOTTKY;SV540,40V,5000mA,TO-277,T ...4 0406-001200 DIODE-TVS;RClamp0504F,6V,1MAV,TP ...4 0406-001562 DIODE-TVS;ESD7951ST5G,5.4V,1MAV,5VPA,TP ...4 0406-001635 DIODE-TVS;SMF5.0A,6.4V,6.7V,7V,200MAV,20 ...4 0406-001718 DIODE-TVS;SMF36A,40V,44.2V,3.8MAV,1.25VP ...4 0406-001778 DIODE-TVS;PUSB3FR4,6V,9V,0.2MAV,0.7VPA,0 ...4 0501-000445 TR-SMALL SIGNAL;KTC3875S-Y,NPN,150mW,SOT ...4 0504-000126 TR-DIGITAL;KSR1101,NPN,200mW,4.7K/4.7K,S Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 13 VARISTOR;35V,20VDC,5A,1005,TP,100V,10pF ...4 1405-001382 VARISTOR;24.5V,16VDC,120A,2012,TP,42V,40 ...4 2007-000052 R-CHIP;10Kohm,1%,1/10W,TP,1608 ...4 2007-000066 R-CHIP;20Kohm,1%,1/10W,TP,1608 ...4 2007-000070 R-CHIP;0ohm,5%,1/10W,TP,1608,T0.45 ...4 2007-000137 R-CHIP;2Kohm,5%,1/16W,TP,1005 ...4 2007-000140 R-CHIP;1Kohm,5%,1/16W,TP,1005,T0.35 ...4 2007-000143 R-CHIP;4.7Kohm,5%,1/16W,TP,1005,T0.35 ...4 2007-000148 R-CHIP;10Kohm,5%,1/16W,TP,1005,T0.35 ...4 2007-000475 R-CHIP;1Mohm,1%,1/10W,TP,1608 ...4 2007-000683 R-CHIP;3.3Kohm,1%,1/10W,TP,1608 ...4 2007-000772 R-CHIP;33Kohm,1%,1/10W,TP,1608 Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 14 R-CHIP;2Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007767 R-CHIP;200ohm,1%,1/16W,TP,1005 ...4 2007-007798 R-CHIP;10ohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007992 R-CHIP;1ohm,1%,1/10W,TP,1608 ...4 2007-008067 R-CHIP;21Kohm,1%,1/10W,TP,1608 ...4 2007-008134 R-CHIP;12.4Kohm,1%,1/16W,TP,1005 ...4 2007-008298 R-CHIP;49.9ohm,1%,1/16W,TP,1005,T0.35 ...4 2007-008596 R-CHIP;0.1ohm,1%,1/4W,TP,3216 ...4 2007-008779 R-CHIP;0ohm,1%,1/16W,TP,1005 ...4 2007-009322 R-CHIP;1.3Kohm,1%,1/16W,TP,1005 ...4 2007-009777 R-CHIP;4.99Kohm,1%,1/16W,TP,1005 ...4 2011-001261 R-NETWORK;33ohm,5%,1/16W,L,CHIP,8P,TP,2. Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 15 ...4 AD480 2203-007795 C-CER,CHIP;10000nF,20%,10V,X5R,TP,1005,T ...4 AD480 2203-008096 C-CER,CHIP;2200nF,10%,50V,X5R,TP,2012,1..4 AD480 2203-008315 C-CER,CHIP;22000nF,20%,25V,X5R,TP,2012,T ...4 AD480 2203-008412 C-CER,CHIP;4700nF,10%,50V,X5R,TP,2012,T1 ...4 2409-001240 C-ORGANIC,SMD;33uF,20%,25V,LR,TP,7343(1..4 2601-001056 TRANS-SMD,PULSE;350UH,-,1:1,1:1,12.7X6.7 ...4 2703-003747 INDUCTOR-SMD;22uH,20%,6060,0.135ohm,1300 ...4 2703-003862 INDUCTOR-SMD;10uH,20%,6060,0.065ohm,1900 ...4 2703-003937 INDUCTOR-SMD;1uH,20%,70647,T3,0.008Ohm,9 ...4 2703-004724 INDUCTOR-SMD;8.2uH,20%,5050,T4,0.072Ohm, Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 16 BN46-00934A S/W MICOM;N43B6U3F,BOE,KANT-M2S,FLAT BN92-23637H ASSY LABEL;UNLS03D BN68-06708G LABEL-RATING;Monitor,WW,PP,T0.161,W93,L7 BN68-09198A LEAFLET-QUICK SETUP GUIDE;LS03NA,OTHERS, BN68-09380A LABEL-ENERGY;UA43LS03NAKXXV,VIET NAM,PET BN92-23639U ASSY P/MATERIAL;UNLS03D 6902-000379 BAG AIR;LDPE,T0.13,W1000,L1800,TRP,Hole 6902-000609 BAG ROLL;LDPE,T0.05,W2400,L1000,TRP,RECY 6902-002677 BAG ROLL;HDPE/HDPE/PE FOAM,T0.015/T0.5,W 6922-000013 BAND;PP,T0.8,W18,L2300 M,TRP BN02-00319A TAPE-SINGLE FACE;OPP,T0.05,W60,L800M,CLE Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 17 HOLDER-STAND CABLE;55LS003,PC,TP0003,V-2 AC220 BN63-16467C COVER-CAP;55LS003,Si,HB,BLACK T0527 BN68-00513A LABEL-E PASS;ALL MODEL,WW,YUPO,W50,L15,W BN68-08112A LABEL-SECURITY;ALL,PET,T0.05,W55,L52,GLO BN68-09017A LEAFLET-ACCESSORY KIT;Q9FNA,XY & MR & HC & RQ& BN68-09190D MANUAL USERS;LS03NA,XV,VIETNAM,MOJO,0,1 BN68-09273A LEAFLET-PROMOTION;LS03NA,XY & NZ & XM & XP & XS& Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 18 ASSY LED BAR P;43 KU6400(AUO),Right,ALUM ...4 BN96-44838A ASSY CHASSIS REAR P;43LS003,EGI-SECC,NAT ..5 6001-002685 SCREW-MACHINE;CH,+,M3,L2,Cr3+Red,SWRCH18 ..5 SCREW 6001-002756 SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH1 ..5 SCREW 6001-002759 SCREW-MACHINE;CH,+,M3,L4,ZPC(BLK),SWRCH1 ..5 6041-001068 RIVET-PH;6SR000032004301_Cr3+WH,SWRCH10A ..5 BN02-00040B TAPE DOUBLE FACE;NNB 32/40/46/55",PET,T0 ..5 BN02-00102B TAPE-SINGLE FACE;OPP,T0.15,W25,L50M,WHIT Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 19 ASSY COVER P-SOURCE PCB;43LS003,EGI-SECC BN63-15789A INSULATOR-SOURCE PCB COVER;43KU6400,PET, BN63-17046A COVER-SOURCE PCB;43LS003,EGI-SECC,T0.6,N BN96-44839A ASSY CHASSIS FRONT P;43LS003,Al,CHARCOAL BN02-00043X TAPE SINGLE FACE;SE590C,PET,T0.05,W10,L1 BN60-00715D SPACER-CONDUCTIVE;LCM MNT 28,CONDUCTIVE BN60-00930X SPACER-CONDUCTIVE;Y15 FLED 43,CONDUCTIVE BN60-00930Y SPACER-CONDUCTIVE;Y15 FLED 43,CONDUCTIVE BN61-07463B TAPE-DOUBLE FACE;ACRYL,T0.25,W7,CLEAR BN61-09308A ADHESIVE-TP;F8K,GREEN,ACRYL Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 20 SHEET-PROTECTION COVER;55LS003,PO,T0.06, AC155 BN64-03895A CHASSIS-FRONT;43LS003,Al,-,-,DARK TITAN BN64-03896A CHASSIS-FRONT BOTTOM;43LS003,Al,-,-,DARK BN96-45714A ASSY OPEN CELL;BOE,43Inch,Y2018 New opne BN81-16318A A/S-POLARIZER-TFT;POLARIZER-TFT,38-10041 BN81-16319A A/S-POLARIZER-C/F;POLARIZER-C/F,38-10041 BN81-16320A A/S-ASSY PCB-SOURCE RIGHT;ASSY PCB-SOURC BN81-16321A A/S-ASSY PCB-SOURCE LEFT;ASSY PCB-SOURCE BN81-16322A A/S-IC DRIVER SOURCE;IC DRIVER SOURCE,47 Copyright© 1995-2019 SAMSUNG. All rights reserved.
  • Page 21: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UA**LS03NAK Front View * W : Width H : High D : Depth Detail View Color Front : CHARCOAL BLACK / Stand : CHARCOAL BLACK Body 96.66 x 55.68 x 4.25 cm 43"...
  • Page 22 2. Product specifications Model UA**LS03NAK Without Stand 11.2 kg 43" With Stand 11.7 kg Without Stand 13.8 kg 49" With Stand 14.3 kg Weight Without Stand 18.6 kg 55" With Stand 19.1 kg Without Stand 25.4 kg 65" With Stand 26.2 kg...
  • Page 23: Product Specification

    Dolby Digital Plus DTS Codec Sound Output (RMS) Speaker Type 2CH(Down Firing + Bass Reflex) Woofer Multiroom Link Blutooth Audio Smart Service Samsung SMART TV Smart Vietnamese, UK English, Korean, Voice Interaction Chinese(Mandarin) TV Plus Web Browser Smart View Convergence...
  • Page 24 2. Product specifications Item UA43LS03NAKXXV Tuner/Broadcasting Digital Broadcasting DVB-T2 (*VN: DVB-T2C) Analog Tuner CI (Common Interface) Data Broadcasting HbbTV1.5(SG) Connectivity HDMI Component In (Y/Pb/Pr) Composite In (AV) 1 (Common Use for Component Y) Ethernet (LAN) Digital Audio Out (Optical) RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0 Ex-Link ( RS-232C ) CI Slot...
  • Page 25 2. Product specifications Item UA43LS03NAKXXV Additional Feature OSD Language Local Languages BT HID Built-in USB HID Support Teletext (TTX) Time Shift V-Chip IPv6 Support Ultra Clean View Eco Feature Eco Sensor Energy Efficiency Class Power Power Supply AC100-240V 50/60Hz Power Consumption (Max) 115 W Power Consumption (Stand-by) Power Consumption (Energy Saving Mode)
  • Page 26 Sound Output (RMS) Speaker Type 2CH(Down Firing + Bass Reflex) Woofer Multiroom Link Blutooth Audio Smart Service Samsung SMART TV Smart VN, IN: Vietnamese, UK English, Korean, Chinese(Mandarin) / SG: UK English, Voice Interaction Spanish, French, German, Italian, Korean, Chinese(Mandarin)
  • Page 27 2. Product specifications Item UA49LS03NAKXXV Smart Service Universal Guide Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring Localization S-Share Dongle Compatibility (3G / LTE / WiFi) Analog Clean View Senior Mode...
  • Page 28 2. Product specifications Item UA49LS03NAKXXV Design Bezel Type Slim Type Normal Front Color Charcoal Black Light Effect (Deco) Stand Type Simple Swivel (Left/Right) Additional Feature Art Mode (The Frame) Motion Detection (The Frame) Ambient Mode Processor Quad-Core Learn menu screen(AU English)/ SeeColors/ Negative colors/ Grayscale/ Accessibility Voice guide(AU English)/ Enlarge/ High...
  • Page 29 2. Product specifications Item UA49LS03NAKXXV Power Power Consumption (Typical) Peak Luminance Ratio Yearly Power Consumption (EU standard)
  • Page 30 DTS Codec Sound Output (RMS) Speaker Type 2.2CH Woofer Multiroom Link Blutooth Audio Smart Service Samsung SMART TV Smart VN, IN: Vietnamese, UK English, Korean, Chinese(Mandarin) / SG: UK English, Voice Interaction Spanish, French, German, Italian, Korean, Chinese(Mandarin) TV Plus...
  • Page 31 2. Product specifications Item UA55LS03NAKXXV Connectivity HDMI Component In (Y/Pb/Pr) Composite In (AV) 1 (Common Use for Component Y) Ethernet (LAN) Digital Audio Out (Optical) RF In (Terrestrial / Cable input / Satellite input) 1/1(Common Use for Terrestrial)/0 Ex-Link ( RS-232C ) CI Slot HDMI A / Return Ch.
  • Page 32 2. Product specifications Item UA55LS03NAKXXV Additional Feature Teletext (TTX) Time Shift V-Chip IPv6 Support Ultra Clean View Eco Feature Eco Sensor Energy Efficiency Class 2-12...
  • Page 33 2.2CH Woofer Multiroom Link Blutooth Audio Smart Service VN, IN: Vietnamese, UK English, Korean, Chinese(Mandarin) / SG: UK English, Voice Interaction Spanish, French, German, Italian, Korean, Chinese(Mandarin) Samsung SMART TV Smart TV Plus Web Browser SmartThings App Support SmartThings 2-13...
  • Page 34 2. Product specifications Item UA65LS03NAKXXV Smart Service Universal Guide Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA 360 Video Player 360 Camera Support Bluetooth Low Energy WiFi Direct TV Sound to Mobile Sound Mirroring Localization S-Share Dongle Compatibility (3G / LTE / WiFi) Analog Clean View Senior Mode...
  • Page 35 2. Product specifications Item UA65LS03NAKXXV Design Bezel Type Slim Type Normal Front Color Charcoal Black Light Effect (Deco) Stand Type Simple Swivel (Left/Right) Additional Feature Art Mode (The Frame) Motion Detection (The Frame) Ambient Mode Processor Quad-Core Learn menu screen(AU English)/ SeeColors/ Negative colors/ Grayscale/ Accessibility Voice guide(AU English)/ Enlarge/ High...
  • Page 36: Accessories

    The part code for some accessories may differ depending on your region. • The provided accessories may vary depending on the model. Product Code. No Product Code. No • Samsung Smart Remote BN59-01309B • Power Cord 3903-001118 • Batteries (AA x 2) 4301-000101 •...
  • Page 37: Viewing The Functions

    World’s No.1 TV brand 12 years running „ Samsung is the world’s No. 1 TV brand, leading the industry with the highest market share for 12 straight years. With Samsung TV, you can enjoy advanced technology, outstanding design, innovative services, and the content partnerships that consumers demand.
  • Page 38 2. Product specifications Art Store „ Bringing world-class galleries to you Discover a wider art collection in the Art Store. When you sign up for paid Membership, you gain unlimited access to an exceptional range of artwork and photography, spanning the classics to the contemporary. NOTE •...
  • Page 39 Enjoy art curated from world renowned institutions like ALBERTINA and SAATCHI ART on The Frame. With one click, you can find amazing collections on The Frame's Art Store. You choose the style, it delivers the art. Samsung Collection My Collection...
  • Page 40 2. Product specifications Customisable Bezel „ The choice is yours when it comes to The Frame. Pick the ideal customizable frame for your space, taste, or artwork— magnets make it simple to attach and detach for a different style. NOTE •...
  • Page 41 2. Product specifications One Connect „ The slim, One Invisible Connection connects every device to the TV through the One Connect Box, allowing you to place the connected devices further away, so you can use the space for your decor. NOTE •...
  • Page 42: Quick Guides

    Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
  • Page 43: Smart Features

    2. Product specifications 2-4-3. Smart Features NOTE • The image on your TV may differ from the image above depending on the model and geographical area. Using Smart Hub „ Press the button. On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
  • Page 44 If you press the button when the TV is turned off, the TV turns on in Ambient Mode. • If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies, and music in one place.
  • Page 45 2. Product specifications Using Voice Interaction „ Speak into the microphone on your Samsung Smart Remote to control your TV. NOTE • This function may not be supported depending on the model or geographical area. • The supported language may differ depending on the geographical area.
  • Page 46 TV Controller button at the bottom of the TV. If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely. • In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and the TV can be automatically turned on or off.
  • Page 47: The Samsung Smart Remote

    2. Product specifications 2-4-4. The Samsung Smart Remote NOTE • The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. 2-27...
  • Page 48 Pairing the TV to the Samsung Smart Remote „ When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press...
  • Page 49: Supported Resolutions For Uhd Input Signals

    2. Product specifications 2-4-5. Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. • Resolution: 3840 x 2160p, 4096 x 2160p NOTE An HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to...
  • Page 50: Hdmi Black Level

    2. Product specifications 2-4-6. HDMI black level Settings General External Device Manager HDMI Black Level £ £ £ £ Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colours generated by external devices connected to the TV via an HDMI cable. NOTE This function is only available when the input signal, connected to the TV via an HDMI connector, is set to RGB444.
  • Page 51: Supported Formats

    2. Product specifications 2-4-7. Supported Formats Supported external subtitles „ Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Supported internal subtitles „...
  • Page 52 2. Product specifications Supported music formats and codecs „ File extension Format Codec Note MPEG1 Audio *.mp3 MPEG Layer 3 *.m4a *.mpa MPEG4 *.aac *.flac FLAC FLAC Supports up to 2 channels *.ogg Vorbis Supports up to 2 channels WMA is supported up to 10 Pro 5.1 channels, M2 profile.
  • Page 53 2. Product specifications Other Restrictions „ • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. •...
  • Page 54: Disassembly And Reassembly

    This section of the service manual describes the disassembly and reassembly procedures for the Frame TV. Disconnect the Frame TV from the power source before disassembly. Follow these directions carefully. Use the Samsung Open Jig and Cushion to remove the rear Cover. CAUTION •...
  • Page 55 3. Disassembly and Reassemble Description & Screws Picture Description Pull to remove the ASSY STAND P-TOP LEFT / RIGHT. Use "Open Jig" Tool & beginning at bottom center of cover and working out towards the sides. • Release each tab by pushing straight in at each Notch location.
  • Page 56 3. Disassembly and Reassemble Description & Screws Picture Description Gently lift off cover observing bottom components. Cable Remove the Cables. • LEAD CONNECTOR-POWER (MAIN - SMPS) Remove ASSY SPEAKER P-FRONT Cable, then ASSY SPEAKER P-FRONT Cable remove the ASSY SPEAKER P-FRONT. • ASSY SPEAKER P-FRONT Cable ASSY SPEAKER P-FRONT Remove NETWORK Cable, then remove the NETWORK Cable...
  • Page 57 3. Disassembly and Reassemble Description & Screws Picture Description Remove the lower 2 screws of ASSY BOARD FUNCTION. lower 2 screws Remove the ASSY BOARD P-FUNCTION Cable, ASSY BOARD P-FUNCTION Cable then remove the ASSY BOARD P-FUNCTION. • ASSY BOARD P-FUNCTION Cable (2 Point) ASSY BOARD P-FUNCTION Remove the FFC Cables.
  • Page 58 3. Disassembly and Reassemble Description & Screws Picture Description Bottom chassis Guide Fixing Hole Remove the DC VSS-PD BOARD. • Gently Lift Bottom Right corner to release lock. • Use both hands to hold the ‘SMPS' and slide the board to the LEFT to release the board. Locking NOTE When installing the DC VSS-PD BOARD, verify...
  • Page 59 3. Disassembly and Reassemble Description & Screws Picture Description Bottom chassis Guide Fixing Hole • 55" Locking Slide to the left to release the board Locking Bottom chassis Guide Fixing Hole • 65" Locking Slide to the left to release the board Locking...
  • Page 60 3. Disassembly and Reassemble Description & Screws Picture Description Completed the disassembly. • 43" • 49" • 55" • 65" NOTE Reassembly procedures are in the reverse order of disassembly procedures.
  • Page 61: One Connect

    3. Disassembly and Reassemble 3-2. One Connect SYMPTOM : TV Power'S On with No video or Continuous Rebooting Power the TV "Off" Unplug One Connect Cable to the TV and OC. Power the TV "ON" If still problem ; Replace defective : One Connect Cable or One Connect Board or TV Main Board Disassembly...
  • Page 62 3. Disassembly and Reassemble Description & Screws Picture Description An LED light indicator on the tool will flash each time a charge is removed. IMPORTANT: Connect Discharge Tool Across leads of each large Capacitor to remove its charge. Remove CNW803 - 20 pin Power Connector on One Connect Power Supply. Then remove 5 screws at each marked screw location on the board.
  • Page 63 3. Disassembly and Reassemble Description & Screws Picture Description Remove the 2 screws on the plate Assembly then remove the assembly. Remove the 4 screws on the One Connect Board. Remove the One Connect Board. 3-10...
  • Page 64: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Power 4-1-1. TV POWER STANDBY • 43 inches CNL802 LED Connector CNM803 Main Connector (POWER) CNM803 (MAIN Connector) B-GND B-GND B350V B350V Vamp B13V Vamp B13V Vamp B13V A13V PS_ON Power_Low ANA_DIM BLU_ON CNL802 (LED Connector)
  • Page 65 4. Troubleshooting • 49 inches CNL802 LED Connector CNM803 Main Connector (POWER) CNM803 (MAIN Connector) B-GND B-GND B350V B350V Vamp B13V Vamp B13V Vamp B13V A13V PS_ON Power_Low ANA_DIM BLU_ON CNL802 (LED Connector) 4-2...
  • Page 66 4. Troubleshooting • 55 / 65 inches CNL802 LED Connector CNM803 Main Connector (POWER) CNM803 (MAIN Connector) B-GND B-GND B350V B350V Vamp B13V Vamp B13V Vamp B13V A13V PS_ON Power_Low ANA_DIM BLU_ON CNL802 (LED Connector)
  • Page 67 4. Troubleshooting TV in Standby Standby LED Indicator NOTE • Status can be changed in user menu and may default off. Not Lit: (and should have been lit with status setting) AC 120Vac Line If missing: 120Vac Source and Power Cord If OK: Remove One Connect Cable. If TV Powers on and Disconnect Banner appears. If TV powers On: One Connect and cable status. If TV does not power on : Resistance on SMPS FUSE after first removing AC power cord. If fuse is open replace SMPS. 6. If fuse is OK: Standby : A13V (Always On) supplies to Main Board. 7. If any missing remove the SMPS connector to Main Board. (Activates Back Light & SMPS Test) Standby A13V again • If OK replace Main Board. • If still missing replace SMPS. 4-4...
  • Page 68: Tv Power On Sequence

    4. Troubleshooting 4-1-2. TV POWER ON SEQUENCE • 43 inches CNM803 Main Connector (POWER)
  • Page 69 4. Troubleshooting • 49 inches CNM803 Main Connector (POWER) • 55 / 65 inches CNM803 Main Connector (POWER) CNM803 (MAIN Connector) B-GND B-GND B350V B350V Vamp B13V Vamp B13V Vamp B13V A13V PS_ON Power_Low ANA_DIM BLU_ON Power Backlight 4-6...
  • Page 70 4. Troubleshooting Power TV On POWER ON .2Vdc (when off) changes to 3.3Vdc (on) NOTE • Will stay On for short time when powered off. • Frame TV will only go to standby with Function Assy Power Off command. If voltage error or no change: Jog Function & IR Control Test If OK remove One Connect Cable to Main Board. TV Power’s on. If TV Power’s On One Connect Box & Cable for errors If TV still won’t power on All A13V supplies for approx. 12.7VDC All Vamp supplies for approx. 12.7VDC If any wrong voltages, remove SMPS connector to Main Board. A13V again for approx 12.7VDC All Vamp supplies for approx. 12.7VDC If OK replace TV Main Board. 6. If still wrong voltage replace SMPS. BLU_PWM Backlight ON/OFF & Dim control : 1Vdc-3.3Vdc depending on backlight dimming level for video. If missing/Error replace Main Board.
  • Page 71: Smps/Panel Backlight

    4. Troubleshooting 4-1-3. SMPS/PANEL BACKLIGHT • 43 inches CNL802 LED Connector CNM803 Main Connector (POWER) CNM803 (MAIN Connector) B-GND B-GND B350V B350V Vamp B13V Vamp B13V Vamp B13V A13V PS_ON Power_Low ANA_DIM BLU_ON CNL802 (LED Connector) 4-8...
  • Page 72 4. Troubleshooting • 49 inches CNL802 LED Connector CNM803 Main Connector (POWER) CNM803 (MAIN Connector) B-GND B-GND B350V B350V Vamp B13V Vamp B13V Vamp B13V A13V PS_ON Power_Low ANA_DIM BLU_ON CNL802 (LED Connector)
  • Page 73 4. Troubleshooting • 55 / 65 inches CNL802 LED Connector CNM803 Main Connector (POWER) CNM803 (MAIN Connector) B-GND B-GND B350V B350V Vamp B13V Vamp B13V Vamp B13V A13V PS_ON Power_Low ANA_DIM BLU_ON CNL802 (LED Connector) 4-10...
  • Page 74 4. Troubleshooting Activate Backlights Test : – Disconnect Lead Cable from Main to Power Supply. CN201 TV Screen for active backlight LEDs. If No BACKLIGHTS (Series Wired SMPS Panel Connection.) Plus (+) & Minus (-) pin voltages on the Panel Connector. • If no pin voltages replace SMPS. • If voltages exist but no backlight: The highest pin voltage ( BL Drive Supply) • Remove Panel connector and measure again to compare. • If the voltage was high and stays the same high reading a string of Panel LEDs are open. Replace the Panel. • If the voltage was low and remains low the SMPS is defective. • If the voltage was low and goes high a string of panel LEDs are shorted replace the Panel. BACK LIGHT DIMMING PROBLEMS: • Go to Menu £...
  • Page 75: Smps Backlight

    4. Troubleshooting 4-1-4. SMPS Backlight CH1 192Vdc Backlight Test (CNM803 Removed) Item Volts Item Volts 1F2 1F1 96Vdc 1Vdc 192Vdc 190Vdc 96Vdc 1Vdc 192Vdc 96Vdc <55" Panel Pin Map> Backlight Test Activate Backlight (Remove CN803). Check 192Vdc Supply Voltage at Pin 3 and at CH1 on SMPS. If Missing remove CNL802 and test CH1 again. If still missing replace SMPS, If OK (high approx 280Vdc) replace Panel. Check pin map voltages. If 192Vdc is OK but other voltage(s) missing, replace Panel. 4-12...
  • Page 76: Diagnostic Methods - Flashing Symtom Codes

    4. Troubleshooting 4-1-5. Diagnostic Methods - Flashing Symtom Codes After TV is "COLD BOOTED" (AC Power Re-Cycled), Flashing symptom codes will operate and show the defect block with number of LED flash. Place a mirror or phone directly under Standby LED to observe flashing. Defect Type and Number of LED Flash „ Defect Mlock Detection Method Number of LED Flash LED off • WDC > Reboot > Flash Main Board 1 Time • Error > Flash • Error > Reboot > Flash Panel 2 Time • Error > Flash (After 10M) •...
  • Page 77: Function Control Operation

    4. Troubleshooting 4-2. Function Control Operation 4-2-1. FUNCTION/IR Control Test CN1501 (FUNCTION & IR) IR 3.3Vdc to 2.5Vdc (Effective DC) SENSOR_SCL_I2C 3.3Vdc (effective A3.3V_PW SENSOR_SDA_I2C 3.3Vdc (effective KEY_INPUT1 1.8dc to 0V with command KEY_INPUT2 LED_STB_OUT 1.8dc to 0V with command 1.7Vdc STBY CN1502 Main Board LED Status / Function Switch <Function/IR> CN1502 (FRAME2.0 MOTION SENSOR) MOTION_SDA_I2C MOTION_SCL_I2C MOTION_NRESET MOTION_INTERRUPT A3.3V_PW [On Screen Selections with Function Control] TV in Standby Check LED Status. NOTE •...
  • Page 78: Video

    4. Troubleshooting 4-3. Video 4-3-1. One Connect Scaller & US Post of KANT-M Main CPU Section „ [ONE CONNECT] [Disconnect Banner] [Connect Cable] Video Operation If No/Noisy Video Disconnect One Connect Cable "Disconnect Banner" is displayed. If Banner Appears OK Input Source / Cables One Connect Box / Cable (defective) No/Noisy Banner & Backlight Test was OK TV MAIN / T-CON Customer Picture Mute - 147 - Mute Video Operation Generated in Main CPU Section.
  • Page 79 4. Troubleshooting PRE FRC of Main Section „ PRE FRC [Factory Mode] Video Operation Generated at Pre FRC in One Connect If OK: Check / Replace defective One Connect Board If Noisy: Post FRC Pattern POST FRC of Main Section „ POST FRC [Factory Mode] Video Operation Generated at Post FRC in One Connect If OK: Check / Replace defective One Connect Board If Noisy: Mute - 369 - Mute 4-16...
  • Page 80: Tv Main / T-Con

    4. Troubleshooting 4-3-2. TV MAIN / T-CON T-CON Section „ Mute - 369 - Mute [May not be available for Larger models over 70 inches.] Video Operation Generated at T-CON Section in TV Main / T-CON. If OK: Check/Replace defective TV Main / T-CON Board If Noisy: Main / T-CON Board Panel 4-17...
  • Page 81: Panel

    4. Troubleshooting 4-3-3. PANEL Status LEDs (1) Status LEDs (2) If Noisy Video: Soc T-CON Pattern in Factory Mode • Use type of Noise observed (Bars, single lines, video distortion, etc to help.) • If noise is only on one half of screen check / swap panel cables. • Verify Defective Panel Cables, TV Main Board or Panel. If No Video & Back Lights are OK (on): Check Status LEDs If only one is lit replace TV Main Board If both are off also check SMPS 13Vdc supplies to Board. 4-18...
  • Page 82: Audio

    4. Troubleshooting 4-4. Audio • Source (One Connect Mini) One Connect / TV Main Board Speakers £ £ Source (One Connect Mini) „ • No TV Sound Menu £ Audio £ Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio Customer Menu £ Support £ Sound Test • If Sound Test FAILS : (Missing / Noisy Audio) Speakers (compare resistance/quality) Main Board /Connector/Cable With external Audio Generator (device or App)
  • Page 83: Network

    4. Troubleshooting 4-5. Network <TV> <Router> <Internet> TV to Router " Failure" „ Check Network Status Check Network Status (TV Router Internet) Wired & Wireless MAC Address in Customer Support Menu. • No Wired MAC Address : Replace Main Board. • No Wireless MAC Address Module cabling & voltages from Main Board. • If operating voltages are OK but signal missing. Replace WiFi Module (WiFi/Bluetooth Module).
  • Page 84: Smart Hub

    4. Troubleshooting 4-6. Smart Hub • Network Test/Gateway Test DNS Test ISP Blocking Samsung Server Test Samsung Apps Test £ £ £ £ <TV> <Router> <Internet> <Samsung Server> Go to Menu Support Self Diagnosis Smart Hub Connection Test £ £ £ Network / Gateway „...
  • Page 85 4. Troubleshooting For Netflix Operation/Connection Issues: Check Certificate & Netflix ESN Status in Factory Mode. • If Certificate and ESN exists, " CO", "NfO", change the DNS to 8.8.8.8 • If Certificate is missing, " C/" replace the TV’s Main Board. • If ESN number is missing: NF/ do not replace the Main Board. Reset TV Clock and check for correct Time & Date. Netflix relies on correct settings. Reset Smart Hub. / Reset Apps In Factory Mode. For Streaming Issues: • Go to TV Web Browser / Go to speedof.me / testmy.net Check Speed for at least 5 Mbps(HD streaming) / 25 Mbps (4K Streaming). Check Latency for less than 50ms. 4-22...
  • Page 86: One Connect

    4. Troubleshooting 4-7. One Connect 4-7-1. OCB POWER ON SEQUENCE TEST CNM803 Main Connector (POWER) Connect OCB to TV & Place in Power Standby A13V for 12.8Vdc on pins 7,8,9,10 Press TV “Power On” by Remote Control or TV Function Assy PS_ON pin 3 .2Vdc (when off) changes to 3.3Vdc (on) NOTE Will stay On for short time when powered off. If PS_ON Error (won’t change or missing voltages) OCB Cable Connection to the TV. • Should hear OCB relay activate with cable connection. If PS_ON is OK B350 for approx 346Vdc at pins 15 & 16 is activated. while using important B-GND reference at pins 19 & 20 • If missing perform “OCB Self Power Supply Test” 4-23...
  • Page 87: Ocb Self Power Supply Test

    4. Troubleshooting 4-7-2. OCB Self Power Supply Test Remove AC Power to the OCB & Remove Cover (follow Disassembly Procedure) Connect Discharge Tool across leads of each large Capacitors to remove its charge. Remove Connector CNM803 (to activate OCB Power Supply when AC line is applied) Connect TV Backlight Test Cable. A13V for 12.8Vdc on pins 7,8,9,10 at on test cable at OCB connector • IMPORTANT: For Safety NEVER Test CNM803 exposed connector pins without test cable connected. B350 for approx 346Vdc at pins 15 & 16 is activated. while using important B-GND reference at pins 19 & 20 • If missing or errors, replace OCB Power Supply IF TEST CABLE IS NOT AVAILABLE Perform steps 1 through 3 A13V for 12.8Vdc at board locations Labeled A11.8V and AGND B350 for approx 346Vdc at board test wire locations Labeled B332V and BGND 4-24...
  • Page 88: Tv Backlight Quick Test

    4. Troubleshooting 4-7-3. TV BACKLIGHT QUICK TEST Backlight Test Cable CNM803 FAIL_ 1 IR_SMPS 2 COUNT POWER_ PS_ON A13V A13V A13V A13V A13V B350V B350V B350V B_GND B_GND ONE CONNECT BOX: Remove AC Power to the OCB & Remove Cover (follow Disassembly Procedure) Connect Discharge Tool across leads of each large Capacitors to remove its charge. Remove Connector CNM803 Connect Backlight Test Cable to Supply 350Vdc & 13Vdc directly to the TV Panel 4-25...
  • Page 89 4. Troubleshooting TV SMPS: Remove TV Back Cover (Follow Repair Preparation Procedure) Connect Discharge Tool across leads of each large Capacitors to remove its charge. Remove Connector CNM803. Connect TV side Backlight Test Cable. Apply One Connect AC Power and verify Backlight On. 4-26...
  • Page 90: Bluetooth / Wifi Module

    4. Troubleshooting 4-8. Bluetooth / WiFi Module BT / WIFI BT_NRESET BT_POWER_DET BT_WAKE BT_D-_USB BT_D+_USB BT_WELCOME WIFI_PHY_ON WIFI_D+_USB WIFI_D-_USB Pin1 WIFI_5V WIFI_WOL WIFI_NRESET Pins 5 Vdc Standby 3 Vdc Vdc Vdc Vdc Vdc 0.7V eff.dc 2.5V eff.dc .02V eff.dc .02V eff.dc Power BT Sig BT Sig WIFI Sig WIFI Sig 5 Vdc Vdc Vdc Vdc...
  • Page 91: Motion Sensor

    4. Troubleshooting 4-9. Motion Sensor • Factory Mode Motion Sensor £ SVC-Other Settings £ Check both Motion Sensor Detection & Motion Sensor Connection. If motion detect, (Waving hand at sensor should vary reading), the Sensor is OK If motion not detected Check the 6p and switch a Function Module for 3.3Vdc. • Main TV Board CN1502_F (MOTION_SENSOR) MOTION_SDA_I2C MOTION_SCL_I2C MOTION_NRESET MOTION_INTERRUPT A3.3V_PW • Motion Sensor Assembly Motion_Sensor H_MAIN_3.3V_PW H_WU_INT H_MCURST H_SCL2 H_SDA2 DGND CN1502_F (MOTION_SENSOR) Motion Sensor Home Updates Exit Detected Picture Direct On/Off Sensed Brightness : 99 (18) Source Direct On/Off Motion Sensor Detection...
  • Page 92: Factory Mode

    4. Troubleshooting 4-10. Factory Mode Setting TV into Factory Mode „ Factory Remote Power TV ON. Select TV Source. Info → Factory. Use MENU for return. AA81-00243A AA81-00243B Samsung IR Remote TV Power Standby. Press as follows. • Remote Button NTSC MUTE POWER INFO MENU MUTE POWER Important Items „ • Option (must set Option Bytes when replacing Main Board.) •...
  • Page 93 4. Troubleshooting First Screen Appearing in Factory Mode • Ex. Sample Model 4-30...
  • Page 94 4. Troubleshooting Slide Details • Sample Model : UA63LS03NAKXXV Testing Items Micom Version Home Updates Exit T-KTM2UABC-XXXX.X Sub Micom T-KTM2OCTV-XXXX Option T-KTM2OCJP-XXXX Control Tizen tztv-2.4-main2017-kant-m_XXXX Debug Main SPI version : **** OC SPI version : **** ADC/WB BT Version BT VERSION : **** E-Manual Advanced E-MANUAL : **** Blaster Version Blaster Version : **** E-Pop Version...
  • Page 95 4. Troubleshooting £ Test Patterns „ Scaler Pattern SoC TCON Test Pattern One Connect Main Board / T-CON Board KANT-M T-CON FRC Post Test Pattern US Post Pattern FRC Pre Test Pattern Verify " Scaler Pattern" and "US Scaler Pattern Post Pattern". US Post Pattern Verify "...
  • Page 96 4. Troubleshooting £ Info £ ER Count „ • WD Count : Watch Dog (Hardware related issue). • AR Count : Auto Reset (software (i.e. Apps) related. important Error Count Status Screen. • Verify each item listed. 4-33...
  • Page 97 4. Troubleshooting Factory Mode £ Control £ EDID „ Remove ALL HDMI connections. Factory Mode → Control → EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option ADC/WB Asia Option Advanced Sound Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF Select EDID WRITE ALL. (→ Enter Key) EDID WRITE ALL Success Wait to Success. (→ Right Arrow Key) EDID WRITE ALL Wait...
  • Page 98 4. Troubleshooting Serdes Error Count „ IMPORTANT: Q Series - Full One Connect Models • High Serdes (communication) Error / Reset Count. Check/Repair Optical Cable, TV Main Board or One Connect failures. • This may create high WiFi / BT Error counts • Do not replace WiFi/BT Module. • After repair reset error counts with Factory Reset. Test WiFi / BT Operation • Serdes Error Count - High • Serdes Reset Count - High •...
  • Page 99: Replacing Main Board

    4. Troubleshooting 4-11. Replacing Main Board When replacing Main Board, certain values needs to be manually input in Factory menu to complete the replacement. Steps to Replace Main Board „ Enter Factory Menu (Use Factory Remote only). • Power TV on : Select TV Source £ Info/Factory £ Option Change Each value according to the TV Model. • Type , Local Set, SW Model, BOM Model must be set to correct value. • Sample Model : UA65LS03NAKXXV Type • Check Panel label (located in the back chassis of panel) and choose same Type code from the list. Home Updates Exit CY-KN065FGLV1V/H Factory Reset Type 65A1AU0KN **XX...
  • Page 100 4. Troubleshooting SW Model • Check Label Rating of the TV(located on the Rear Cover). SW Model is digits after "/" in Version No. Choose same SW Model code from the list. Home Updates Exit Factory Reset Type 65A1AU0KN Local Set ED_VIET SW Model ULS03NU BOM Model TUNER Ch Table S_T2C QNQ65F QNQ6F MRT Option QNQ6F QNQ75C Production Option UNU8500 UNU8000 Engineer Option QNQ8F...
  • Page 101: Factory Mode Adjustments

    4. Troubleshooting 4-12. Factory Mode Adjustments 4-12-1. Entering Factory Mode To enter [ Service Mode] press the remote-control keys in this sequence : With Consumer Remote (IR Remote) Remote Button : NTSC POWER OFF MUTE POWER ON POWER OFF INFO MENU MUTE POWER ON With Factory Remote INFO FACTORY The following screen appears. Please refer to " Detail Factory Option page" for details.
  • Page 102: Detail Factory Option

    4. Troubleshooting 4-12-2. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UA43LS03NAKXXV „ • PANEL / SMPS / MAIN Information Side Version BB02 PANEL SMPS MAIN Vendor Vendor HANSOE ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-05467A CY-KN043HGEV1V/H 43B6AU0KN BN44-00960A L43F6_NHS BN91-20357A BN94-13336A •...
  • Page 103 4. Troubleshooting UA49LS03NAKXXV „ • PANEL / SMPS / MAIN Information Side Version BA01 PANEL SMPS MAIN Vendor Vendor HANSOE ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-04775C CY-NN049HGEV4V/H 49B6AU0KN BN44-00962A L49F6_NHS BN91-20309D BN94-13254D • Factory Option Local Set BOM Model Front Color S/W Model...
  • Page 104 4. Troubleshooting UA55LS03NAKXXV „ • PANEL / SMPS / MAIN Information Side Version FA01 PANEL SMPS MAIN Vendor Vendor HANSOE ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-05095A CY-KN055FGLV1V/H 55A1AU0KN BN44-00959A L55F6_NHS BN91-20224D BN94-13194J • Factory Option Local Set BOM Model Front Color S/W Model...
  • Page 105 4. Troubleshooting UA65LS03NAKXXV „ • PANEL / SMPS / MAIN Information Side Version FA01 PANEL SMPS MAIN Vendor Vendor HANSOE ASSY ASSY CHASSIS PCB MAIN Code Spec Type Code Spec BN95-05097A CY-KN065FGLV1V/H 65A1AU0KN BN44-00959B L65F6_NHS BN91-20224E BN94-13194H • Factory Option Local Set BOM Model Front Color S/W Model...
  • Page 106: Factory Data

    4. Troubleshooting 4-12-3. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 43" 43B6AU0KN 49" 49B6AU0KN 55" 55A1AU0KN 65" 65A1AU0KN Local set ED_VIET SW Model ULS03NU BOM Model TUNER PAL,DVB-T2/C Ch Table NONE MRT Option Engineer Option Control „...
  • Page 107 4. Troubleshooting Factory Menu Name Data Range TTX Group UserOSD Visual Test Diable OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device Kant N RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD LMF TERM THRESHOLD EOS Click BP PMS Reset FAnet Thread CI CPLD Version ACM_MC UNIQUE TRIPLET FS_FAV Private Range USE SCSA Support OCM Reboot SPI Protection FKP Server Type Default OCM Support Preloading Support Multitasking Support Browser preloading Support FULL EXT IR Boot Support APP BOOTING SUPPORT NagSam Support...
  • Page 108 4. Troubleshooting Factory Menu Name Data Range Menu OSD Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND • High Devi If the broadcast signal is not good, TV will complement the characteristics of the signal (most use when weak signal comes from the growing area countries) • Carrier_Mute If the noise comes from weakness- electromagnetic field, TV will be set Mute automatically (Only default on in North America) • Pilot Level High Thld 0x7Ah The High threshold value of stereo signal(If Pilot level is greather than High...
  • Page 109 4. Troubleshooting Factory Menu Name Data Range PEQ Inx PEQ Test Ready Speaker EQ Amp Recovery Bottom Checksum NONE Wall Filter Type SPDIF PCM Gain NTV CU Delay NORMAL Lipsync Inx Lipsync Checksum 0x4972 Lipsync USB Test Ready Lipsync BT Checksum 0x0000 TP volume 0xc4h TP Scale 0x6ch TP EQ CheckSum NONE Debug „ Factory Menu Name Data Range Spread Spectrum FHD DDR SSC ON OFF FHD DDR SSC Value UHD DDR SSC ON OFF UHD DDR SSC Value...
  • Page 110 4. Troubleshooting Factory Menu Name Data Range FRC DDR SSC ON/OFF FRC DDR SSC Period FRC DDR SSC Modulation ADV7619 Data strength ADV7619 Clock strength ADV7619 H_V_DE strength AP DDR SSC ON/OFF AP DDR SSC Value AP USIT SSC ON/OFF AP USIT SSC Value OCM Vx1 SSC ON/OFF OCM Vx1 SSC Value TCON USIT SSC ON/OFF BYPASS TCON USIT SSC MF TCON USIT SSC MR FHD Internal DDR SSC ON/OFF FHD Internal DDR SSC Value Serdes SSC ON OFF RF Mute Time 600ms Tuner Margin European specifications FRC FDISPLAY ON/OFF PC Mode ON/OFF FRC VX1 RX EQ SETTING FRC VX1 TX Pre_emphasis setting Netflix OSD Threshold TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION 0x3EDC...
  • Page 111 4. Troubleshooting Factory Menu Name Data Range Panel S/N 2 Panel S/N 3 Panel S/N 4 MPEG Margin H.264 Margin CAM Wait Time Voice Debug Power Management Cert Option Waiting RM_BIST_DTV RM_BIST_ATV RM_BIST_CABLE Stress Mode Log Analyzer Error Popup On/Off DeadLock KILL CES Option CES Convergence Option CES ATSC 3_0 CES OOBE MVPD SUPPORT BT DUT...
  • Page 112 4. Troubleshooting Factory Menu Name Data Range Alert Option Default HDMI1 Booting Run EW 720h „ Factory Menu Name Data Range • Self Test(for HW) the Output of test pattern from each IC Info Reset Apps Reset SVC Reset SPI Flash Reset Data Sync Reset Factory Data Reset OPTION_HDMI HOT PLUG DURATION 600ms CLK TERM DURATION HDMI FLT CNT SIG HDMI FLT CNT LOS HDMI MUTE TIME HDMI NFST UNMUTE TIME 500ms HDMI FST UNMUTE TIME HdmiRx EQ...
  • Page 113 4. Troubleshooting Factory Menu Name Data Range SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern SOC TCON2 Pattern Level Upgrade T-CON DATA UPGRADE T-CON FW UPGRADE T-CON CheckSum T-CON2 DATA UPGRADE T-CON2 FW UPGRADE T-CON2 CheckSum PANEL EEPROM UPGRADE PANEL FLASH UPGRADE Logic Usb D/L • SUBMICOM UPGRADE Upgrade Sub-Micom Program SUBMICOM JP USB UPGRADE BT UPGRADE BT FREEPAIRING Function Upgrade FRC3D FW UPGRADE FRC3D SRP UPGRADE FRC3D LD UPGRADE FRC2 3D FW UPGRADE • Camera Upgade Upgarde Camera module(There is upgrade program in Main-Image) • Mic Upgrade Upgarde MIC in Camera module(There is upgrade program in Main-Image)
  • Page 114 4. Troubleshooting Factory Menu Name Data Range IPERF Stopped Expert CAL Data Backup … CAL Data Restore MICOM POWER OFF ATV IF AGC SPEED Upgrade UHD OSD Test Main USB Path JackP USB Path Apps Update Picture Direct On/Off Source Direct On/Off Auto Detection Group Motion Senosor Motion Sensor Version 0.12 Motion Sensor Update Motion Test Motion Sensor Detection Motion Sensor Connection V APP SVC Panel ORIGINAL Serial number Writing S/N ADC/WB „ Factory Menu Name Data Range AV Calibaration Comp Calibration...
  • Page 115 4. Troubleshooting Factory Menu Name Data Range 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 128 2nd_G_L 128 2nd_B_L 128 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain...
  • Page 116 4. Troubleshooting Factory Menu Name Data Range B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain SPI G-Gain SPI B-Gain SPI N Rgain SPI N Bgain SPI N Roffset SPI N Boffset SPI W2 Rgain SPI W2 Bgain SPI W2 Roffset SPI W2 Boffset...
  • Page 117 4. Troubleshooting Advanced „ 4-54...
  • Page 118: Av Control Tabe

    4. Troubleshooting 4-13. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01 0x00...
  • Page 119 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07 0x00 0x00...
  • Page 120 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 Color Red Value Color Space Custom 0~100 0x14 0~100 Color Green Value Color Space Custom 0~100 0x15 0~100 Color Blue Value Color Space Custom 0x1c 0x00 Reset LED Motion Plus 0x0a 0x07 0x00 On(Normal) 0x01 Cinema 0x02...
  • Page 121 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Film Mode Auto2 0x02 Cinema Smooth 0x03 Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x0b 0x01 value Judder Reduction 0x02 value LED Clear Motion 0x03 0x00 LED Clear Motion 0x01 HDMI1 UHD Color 0x04 0x00 Mode 0x01 HDMI2 UHD Color 0x05...
  • Page 122 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Screen Adjustment Position Position3 0x02 Position4 0x03 Reset Picture Reset Picture 0x0d 0x0b 0x00 0x00 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05 Checker BD 0x06 Frame Sequence 0x07 3D > 2D 0x01...
  • Page 123 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Pip Sound_Select_Sub 0x01 Channel_Up 0x05 0x00 Channel_Down 0x01 Sound Sound Mode Standard 0x0c 0x00 0x00 0x00 Music 0x01 Movie 0x02 Clear Voice 0x03 Amplify 0x04 Equalizer Balance 0x01 0x00 (0~20) 100hz 0x01 (0~20) 300hz 0x02 (0~20)
  • Page 124 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound TV Installation Type Stand 0x0c 0x00 0x00 Wallmount 0x01 Audio Delay Dealy Value (0~250) 0~250 0x0d 0x00 (0x00~0xFA) Key Generation *Refer for 0x0d 0x00 0x00 Table Show/Hide Control Show 0x0e 0x00 0x00 0x00 Hide 0x01 Power (On/Off) 0xf0 0x00...
  • Page 125: Updating The Tv's Software

    Settings £ Support £ Software Update £ Update Now • Updating from the Internet requires an active Internet connection. Updating through a USB device „ • £ Settings £ Support £ Software Update £ Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. • To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package. Updating the TV automatically „ • £ Settings £ Support £ Software Update £ Auto Update If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
  • Page 126: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram • 43 / 49 / 55 / 65 inches...
  • Page 127 5. Wiring Diagram Cables „ • 43 / 49 / 55 / 65 inches Num. Part Name & Connection inches Code No. 43" BN39-02403A 49" BN39-02403B LEAD CONNECTOR-POWER MAIN - SMPS 55" BN39-02403D 65" BN39-02403D 43" BN39-02219C 49" BN39-02219C LEAD CONNECTOR-SUB ASSY MAIN - WIFI/BT 55"...
  • Page 128: Connector

    5. Wiring Diagram 5-2. Connector 5-2-1. Main Board • 43 / 49 / 55 / 65 inches CN201 (POWER) CN1403 (BT/WIFI) CN200 ACN01_B (OneConnect) (SPEAKER) CN1502 CN1501 (FRAME) (Function/IR) CN1300 CN1301_UT (USIT) (USIT) Main Board Pin Map „ CN201 (POWER) CN200 (ONE CONNECT) 1-Wire PWM (5M) BLU_ON...
  • Page 129 5. Wiring Diagram CN1301_UT (USI-T) FB_TRDY_2 ST_GOA TX_CH1_A2+_USIT TX_CH10_B+_USIT LC1_VGP1_GOA AVDD_17V_PW TX_CH1_A2-_USIT TX_CH10_B-_USIT STVP1_GOA AVDD_17V_PW CKVB4_GOA AVDD_17V_PW TX_CH0_B2+_USIT TX_CH11_A+_USIT CKVB3_GOA AVDD_17V_PW TX_CH0_B2-_USIT TX_CH11_A-_USIT CKVB2_GOA UH_CELL CKVB1_GOA UL_CELL TX_CH0_A2+_USIT TX_CH11_B+_USIT CKV4_GOA HAVDD_8.5V_PW TX_CH0_A2-_USIT TX_CH11_B-_USIT CKV3_GOA LH_CELL CKV2_GOA LL_CELL TX_CH8_A+_USIT CKV1_GOA VCCB_1.8V_PW TX_CH8_A-_USIT VGHD_30V_PW VCCA_1.9V_PW...
  • Page 130 5. Wiring Diagram CN1300 (USI-T) DEMURA_SSPHOLD_ FB_TRDY_1 DEMURA_SSPWP_SPI TX_CH3_A1+_VX1 TX_CH7_A1+_VX1 PANEL_3.3V_PW 27 DEMURA_SSPRXD_SPI 51 TX_CH3_A1-_VX1 TX_CH7_A1-_VX1 PANEL_3.3V_PW 28 DEMURA_SSPTXD_SPI 52 FB_VCOM1_2_CELL 29 DEMURA_SSPFRM_SPI 53 TX_CH3_B1+_VX1 TX_CH7_B1+_VX1 VCOM1_CELL SFC2 TX_CH3_B1-_VX1 TX_CH7_B1-_VX1 VCOM2_CELL DGND VCOM3_CELL TX_CH0_A1+_VX1 TX_CH4_A1+_VX1 SFC1 VSS_OUT1_CELL TX_CH0_A1-_VX1 TX_CH4_A1-_VX1 DGND VOFF_-11V_PW PI_DSF_MON VGHD_30V_PW...
  • Page 131 5. Wiring Diagram CN1502 (FRAME2.0 MOTION SENSOR) MOTION_SDA_I2C MOTION_SCL_I2C MOTION_NRESET MOTION_INTERRUPT A3.3V_PW ACN01_B (SPEAKER) TWT_R+ TWT_R- MID_R+ MID_R- WF_R+ WF_R- TWT_L+ TWT_L- MID_L+ MID_L- WF_L+ WF_L- CN1403 (BT/WIFI) BT_NRESET BT_POWER_DET BT_WAKE D-_USB_BT D+_USB_BT BT_WELCOME WIFI_PHY_ON D+_USB_WIFI D-_USB_WIFI A5V_PW WIFI_WOW WIFI_NRESET...
  • Page 132: One Connect Board

    5. Wiring Diagram 5-2-2. One Connect Board CN501 (USB1) CN201_NQ9S CN502 (USB2) CN500 (USB3) CN603_RS (EX-LINK) OP700 CN602_LAN CN801_H1 CN800_H2 CN802_H3 CN900_H4 CN301 (OPTICAL) (LAN) (HDMI) (HDMI) (HDMI) (HDMI) (SERDES) One connect Board Pin Map „ CN201_NQ9S CN900_H4 (HDMI) B350V_GND_TP B350V_GND HDMI4_RX2+_HDMI HDMI4_RX2-_HDMI...
  • Page 133 5. Wiring Diagram CN800_H2 (HDMI) CN500 (USB3) HDMI2_RX2+_HDMI USB3_VCC_5V_PW JACK1_D-_USB HDMI2_RX2-_HDMI HDMI2_RX1+_HDMI JACK1_D+_USB HDMI2_RX1-_HDMI CN502 (USB2) HDMI2_RX0+_HDMI USB2_VCC_5V_PW JACK1_D-_USB HDMI2_RX0-_HDMI HDMI2_RXC+_HDMI JACK1_D+_USB HDMI2_RXC-_HDMI CN501 (USB1) N.C. USB1_VCC_5V_PW JACK1_D-_USB HDMI2_SCL_DDC HDMI2_SDA_DDC JACK1_D+_USB HDMI2_CABLE_DET HDMI2_5V_PW HDMI2_HPD CN801_H1 (HDMI) HDMI1_RX2+_HDMI HDMI1_RX2-_HDMI HDMI1_RX1+_HDMI HDMI1_RX1-_HDMI HDMI1_RX0+_HDMI HDMI1_RX0-_HDMI HDMI1_RXC+_HDMI...

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