Customer Care & Warranty - Philips 243V5 User Manual

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6. Customer care and warranty
6.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your region, please
visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an Out of Warranty
service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within 30 calendar days
of your original purchase date. During the extended warranty period, the service includes pickup, repair
and return service, however the user will be responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered extended
warranty package, we will find alternative solutions for you, if possible, up to the extended warranty
period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by Consumer care
number) for more details.
Philips Customer Care Center number listed below.
Local Standard
Warranty Period
Depend on
different Regions
**Proof of original purchase and extended warranty purchase required.
Note
1. Please refer to important information manual for regional service hotline, which is available on the
Philips website support page.
2. Spare parts are available for use in the repair of the product for minimum three-year from your
original purchase date or 1 year after the end of production, whichever is longer.
Extended Warranty Period •
+ 1 Year
+ 2 Years
+ 3 Years
Total Warranty Period
Local Standard warranty period +1
Local Standard warranty period +2
Local Standard warranty period +3
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