Helpful Tips; Warranty - Ninja Foodi SmartLid OL650ANZ Instructions Manual

TROUBLESHOOTING GUIDE - CONT.
"ADD POT" error message appears on display screen.
• Cooking pot is not inside the cooker base. Cooking pot is required for all functions.
"SHUT LID" error message appears on display screen.
• The lid is open and needs to be closed for the selected function to start.
"ADD WATER" error message appears on display screen when using the Steam and
Pressure function.
• The water level is too low. Add more water to the unit for the function to continue.
"NO PRESSURE" error message appears on display screen when using the Pressure function.
• Add more liquid to the cooking pot before restarting the pressure cook cycle.
• Make sure the pressure release valve is in the SEAL position.
• Make sure the silicone ring is installed correctly.
"ERR" message appears.
• The unit is not functioning properly. Please contact Customer Service at
AUS 02 8801 7666 | NZ 0800 112 660.
"SLIDE" error message appears on display screen.
• Move the slider to the position desired before selecting a cooking function.
"LOCK LID" error message appears on display screen.
• Move the slider to the PRESSURE position in order to lock the lid.

HELPFUL TIPS

1
For consistent browning, make sure ingredients are arranged in an even layer on the
bottom of the cooking pot with no overlapping. If ingredients are overlapping, make sure
to shake halfway through the set cook time.
2 For smaller ingredients that could fall through the reversible rack, we recommend first
wrapping them in a parchment paper or foil pouch.
3 Use the KEEP WARM mode to keep food at a warm, food-safe temperature after cooking.
To prevent food from drying out, we recommend keeping the lid closed and using this
function just before serving.
4 To reheat food, use the AIR FRY function.
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AU ninjakitchen.com.au | NZ ninjakitchen.co.nz
ONE (1) YEAR LIMITED
REPLACEMENT WARRANTY
For guarantee claims, you will need to submit a proof of purchase in the form of a valid
receipt that displays date and place of purchase. This warranty does not replace but is in
addition to your statutory rights.
If your product becomes defective due to faulty material or workmanship within a period
of 1 year from the date of purchase, we warrant to do the following:
• For New Zealand Consumers: We will replace the defective/faulty part with a new
product, free of charge, or if the unit is deemed defective/faulty we replace the unit
with an equivalent or upgraded model, at our discretion.
• For Australian Consumers: Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage.
Replacement items will be covered by the limited warranty for the balance of the warranty
period from the date of the original purchase. Please note:
Your warranty is subject to the following conditions
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been
dropped, damaged or dropped in water.
• To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance
on your own. If the supply cord is damaged, it must be replaced by a qualified electrician
to avoid a hazard. Incorrect re-assembly or repair can cause a risk of electric shock or
injury to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident.
What is not covered?
• Accessories supplied with the item.
• Components that are subject to natural wear and tear caused by normal use in accordance
with operating instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
Customer costs within warranty
The customer is responsible for any inwards freight charge to return a product for warranty
if requested, and outward freight charge for warranty parts and or replacement unit.
AU ninjakitchen.com.au | NZ ninjakitchen.co.nz
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