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Troubleshooting
Before calling for assistance, please read carefully below. If you do need
assistance, please call local service center or contact your dealer.
Q
No image on screen, I cannot turn on the mimo.
A
Is USB cable connected and did you install mimo driver yet? Please run 'mimo
Installation Software' in the CD. For more detail about driver installation, please refer to
Connections & Installation chapter
Q
I cannot turn my mimo screen on.
A
Please check if the USB cable is connected.
Touch the mimo' s power button (
Please check if 'mimo Installation Software' has been installed properly.
1. Right-click 'My Computer' → click 'Properties' .
2. Click 'Device Manager' s at 'Hardware' tab.
3. Locate the cursor on PC at the top of the system tree.
4. Click 'Action(A)' → "Add Hardware(A)" .
5. Reboot the PC.
* Normal PC recognize mimo as a generic USB device. Frequent power on and off of the
device may cause USB device error. Please refer to Microsoft customer support for USB
devices' t troubleshooting.
Q
mimo screen doesn' t move - stands still.
A
Please check mimo screen' s 'Hardware Acceleration' setting in desktop properties.
Adjust 'Hardware Acceleration' value as 'Max' .
1. Right-click on Desktop to and open 'Display Properties' .
2. Click 'Setting' → Choose 'nanovision Mini Monitor' .
3. Click 'Advance(V)' .
4. Please check 'Hardware Acceleration' value as 'Max' .
) once then check the screen status.
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