ITS SUBSIDIARIES, AFFILIATES, AUTHORIZED RESELLERS, OR COUNTRY DISTRIBUTORS (COLLECTIVELY REFERRED TO IN THIS LIMITED WARRANTY AS “HP”). EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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HP branded product in hardware performance. HP reserves the right to elect, at its sole discretion, to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products.
(c) by the use of parts not manufactured or sold by HP; or (d) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country.
HP on the HP branded product or that was included by HP with the HP branded product at the time of your purchase or lease of the product. Technical support for software is available for the first thirty (30) days from date of product purchase or lease.
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Contacting HP You can obtain warranty service and technical support by contacting HP at www.hp.com/support. Be sure to have the following information available before you call HP: – Product number, serial number, model name, and model number – Applicable error messages –...
Obtaining Technical Support After My Technical Support Period Expires (US only) HP is also available to support your product after the technical support period has ended. This out-of-warranty support will be provided on a fee basis. The fee of $39.95* (U.S.) per incident will be charged to your credit card when you call customer support.
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Limited Warranty period. The pickup and delivery service utilizes a central repair facility to provide the highest level of repair quality. The central facility has quick access to the HP central parts inventory, proper diagnostic equipment, a controlled environment, and a remanufacturing-like process to ensure quality.