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Symptoms
Did you open the door right after you closed it?
It is difficult to open
the appliance door.
Are front levelling legs extended, appliance level, and doors aligned?
Door mullion does
not fold in and out
properly.
Did you store hot food without cooling it first?
Did you leave the appliance door open?
There is condensation
inside the appliance
or on the bottom of
Do you open and close the appliance door too frequently?
the vegetable drawer
cover.
Did you put warm or moist food inside without sealing it in a container?
Doors may not be closed properly?
Did you store hot food without cooling it first?
Frost has formed in the
freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
Is the freezer compartment overfilled?
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
Frost or condensation
has formed inside or
Is the installation environment humid?
outside the appliance.
• If you try to open the appliance door within one minute after you closed
it, you may have difficulties because of the pressure inside the appliance.
Try to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
• Once the door baskets are filled, the doors may become misaligned,
preventing the door mullion or the Auto Open Door function from working
properly. Extend both front levelling legs fully so they are in firm contact with
the floor. Follow the instruction in the Door Alignment section to raise the left
appliance door until the door mullion is once again working properly. Adjust
the right appliance door so it aligns with the left appliance door.
• Cool the hot food first before putting it in the fridge or freezer compartment.
• Although the condensation will disappear soon after you close the appliance
door, you can wipe it with a dry cloth.
• Condensation can form due to the temperature difference from the outside.
Wipe out the dampness with a dry cloth.
• Store food in a covered or sealed container.
• Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.
• Cool the hot food first before putting it in the fridge or freezer compartment.
• Make sure that air entry or exit is not blocked so that the air can circulate
inside.
• Maintain an appropriate space between items.
• Frost or condensation can form if the outside air penetrates inside the
appliance.
• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
Reason & Solution
EN
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