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3. From the CD-ROM drive, run \NT4_SPX\SpXi386.exe, where X is the Service Pack number.
Matching the Keyboard and Driver
The Windows NT keyboard driver defaults to the OS language. For example, a unit with a French OS
defaults to the French keyboard driver, regardless of what keyboard is actually installed. If your computer
has a keyboard other than the standard keyboard for your OS language (for example,
French Canadian), the keyboard may not work properly.
To select the correct driver for your keyboard
1. From Control Panel, double-click Keyboard, Input Locales.
2. Select the correct keyboard input locales and layout for your keyboard.
Using Media Player
If Media Player does not play certain AVI files correctly, try opening them with Mplay32.exe. Click Start,
Run, type mplay32 and click OK.
Using VirusScan without a Floppy Drive
Make sure you do not enable the VirusScan option for checking the floppy drive at shutdown. Otherwise, if
you shut down the computer without a floppy drive present, the computer may take several minutes to shut
down and may beep loudly. To disable this option, double-click the VirusScan icon in the taskbar, then
click Properties and view the Detection tab. In Windows NT, clear Floppy During Shutdown under Scan.
Installing Mediamatics DVD Player Software
If you get an error message about the IDE driver while trying to install Mediamatics DVD software, you
should check to see if Piixide.inf is on your hard disk in the c:\hp\Drivers\Piix4 directory. If this file is not
present, download the Windows NT IDE driver from the Customer Care website (www.hp.com/go/support).
Save the downloaded driver in the c:\hp\Drivers\Piix4 directory. Then do the following:
1. In Control Panel, open SCSI Adapter and display the Drivers tab.
2. Highlight the Intel ATA driver and click Remove.
3. Click Add, Have Disk, and Browse. Then go to the c:\hp\Drivers\Piix4 directory and select Piixide.inf to
install the PIIXIDE driver.
This should allow you to install the Mediamatics DVD software.
Dr. Watson Errors during Software Installation
If you get a Dr. Watson error message during a software installation, acknowledge the message and
continue the installation. For more information about the Dr. Watson utility, see the Microsoft website at
http://www.microsoft.com.
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