Video File Playback Problems - HP Pavilion N5402L Reference Manual

Solving Problems with Your Computer
Troubleshooting Techniques
If you have general problems resuming from standby or hibernation
• Close all applications before going into standby or hibernate mode.
• If the problems appeared after you installed new software (including drivers, such as
printer drivers), uninstall the software.
If recently installed applications or drivers cause the problems, try contacting the
software application or device vendor for additional support.

Video file playback problems

If an AVI or MPEG video file doesn't play with two displays
• Before playing the video file, press Fn+F5 to switch to one display. You cannot
switch displays after play begins.
• If you're using both displays, the video file image will not appear on any display set
up as "secondary". Open Display in Control Panel, click Advanced on the Settings
tab, and change settings.
If you have problems with display resolution or color depth when playing an AVI or
MPEG video file
• Set the resolution or color depth before starting the video file player. You cannot
change these settings after play begins.
• Some combinations of color depth and resolution are not supported in video file
playback. If you receive an error message, reduce color depth or display resolution.
110 Reference Guide