HP Pavilion DV7-4060 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. Pavilion DV7-4060
  6. Maintenance and service manual
HP Pavilion DV7-4060 Maintenance And Service Manual

HP Pavilion DV7-4060 Maintenance And Service Manual

Entertainment pc
Hide thumbs Also See for Pavilion DV7-4060:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for HP Pavilion DV7-4060

Summary of Contents for HP Pavilion DV7-4060

  • Page 1 HP Pavilion dv7 Entertainment PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 Components ... 6 Top components ... 6 TouchPad ... 6 TouchPad buttons ... 7 Lights ... 8 Buttons and Fingerprint Reader (select models only) ... 9 Keys ... 10 Front components ... 11 Right-side components ...
  • Page 6 Grounding guidelines ... 39 Component replacement procedures ... 42 Service tag ... 42 Computer feet ... 44 Battery ... 45 Primary hard drive cover ... 46 Hard drive ... 47 Secondary hard drive ... 49 WLAN module ... 51 RTC battery ... 55 Memory module ...
  • Page 7 6 Specifications ... 99 Computer specifications ... 99 17.3-inch, HD+ flush glass AntiGlare display specifications ... 100 17.3-inch, HD+ BrightView display specifications ... 101 Hard drive specifications ... 102 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive ... 103 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ... 104 Specification information in Device Manager ...
  • Page 8 viii...

  • Page 9: Product Description

    Chipset Graphics Panels Description HP Pavilion dv7 Entertainment PC AMD Phenom™ processors X2 Dual-Core N930 Quad-Core, 35W, 2.0-GHz with 2-MB L2 cache X2 Dual-Core N830 Tri-Core, 35W, 2.1-GHz with 1.5-MB L2 cache X2 Dual-Core N620 Dual-Core, 35W, 2.8-GHz with 2.0-MB L2 cache X2 Dual-Core P920 Quad-Core, 25W, 1.6-GHz with 2.0-MB L2 cache...
  • Page 10 Category Memory Hard drives Optical drives Chapter 1 Product description Description 17.3-inch, SVA HD+ (1600 x 900) LED flush glass AntiGlare ● Flush glass panel cover support ● ● Support for lighted logo on top bezel 2 customer-accessible/upgradeable SODIMM slots DDR3, 1333-MHz Supports dual-channel support Supports up to 8 GB of system RAM in the following configurations...
  • Page 11 Category Webcam Microphone Audio Ethernet Wireless External media card Internal media card Description Serial ATA Fixed (1 screw for removal) Support for the following optical drives: DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software) ●...
  • Page 12 Category Ports Keyboard/pointing devices Power requirements Security Operating system Serviceability Chapter 1 Product description Description Audio-in (stereo microphone) Headphone/line out (stereo) eSATA (combined with USB) High-Definition Multimedia Interface (HDMI) v1.3 supporting 1080p and 1920x1080 at 60Hz and 1920x1200 at 60Hz DVI Mode Hot Plug/Unplug and auto detect for correct output to wide-aspect RJ-45 (Ethernet, includes link and activity lights) USB 2.0 (four ports;...
  • Page 13 Category Description Memory module Optical drive Mini card components...

  • Page 14: Components

    Components Top components TouchPad Component TouchPad To view or change the pointing device preferences: Select Start > Devices and Printers. Right-click the device representing the computer. Select Mouse settings. Chapter 2 Components Function Moves the pointer and selects or activates items on the screen.

  • Page 15: Touchpad Buttons

    TouchPad buttons Item Description TouchPad On/Off button TouchPad zone* Left TouchPad button Right TouchPad button To view or change pointing device preferences: Select Start > Devices and Printers. Right-click the device representing your computer. Select Mouse settings. Function Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad on and off.

  • Page 16: Lights

    Lights Item Description Caps Lock light Power light Volume Mute light Wireless light TouchPad light Fingerprint Reader light Chapter 2 Components Function On—The Caps Lock is on. ● On—The computer is on. Flashing—The computer is in Sleep. ● ● Off—The computer is off or in Hibernation. Amber—The computer sound is off.

  • Page 17: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and Fingerprint Reader (select models only) Item Description Power button Fingerprint Reader (select models only) This table describes the factory settings. For information about changing the factory settings, see Help and Support. Function Press the Power button to: Turn on the computer. ●...

  • Page 18: Keys

    Keys Item Description Windows Logo key Windows Applications key Integrated numeric keypad Function keys Chapter 2 Components Function Press the esc and keys at the same time to display system information. Press the at the same time as a function key or the execute frequently used system functions.

  • Page 19: Front Components

    Front components Description Speakers Function Produce sound. Front components...

  • Page 20: Right-Side Components

    Right-side components Item Description Power light Hard Disk Drive light USB ports (2) Optical Drive light Optical drive AC Adapter light Power connector Security Cable slot Chapter 2 Components Function On—The computer is on. ● Flashing—The computer is in Sleep. ●...

  • Page 21: Left-Side Components

    Left-side components Item Description Vents (2) External Monitor port RJ-45 (network) jack HDMI port eSATA/USB port USB port Audio-in (microphone) jack Audio-out (headphone) jack SD card reader Function Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 22: Bottom Components

    Bottom components Item Description Battery bay Battery Release latch Vents (7) Primary Hard Drive bay Integrated subwoofer Chapter 2 Components Function Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 23: Display Components

    Display components Item Description Internal microphones (2) Webcam light Webcam Function Record sound. On—The webcam is in use. Records video, and captures still photographs. Display components...

  • Page 24: Wireless Antennas

    Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 25: Additional Hardware Components

    Additional hardware components Item Description Power cord* AC adapter Battery* * Batteries and power cords vary in appearance by region and country. Function Connects an AC adapter to an AC outlet. Converts AC power to DC power. Provides power when the computer is not connected to an external power source.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components.
  • Page 27 Service tag...

  • Page 28: Computer Major Components

    Computer major components Item Description 17.3-inch display assembly HD+ BrightView display assembly with webcam and 2 microphones for use in silver computers (includes wireless antenna transceivers and cables) Chapter 3 Illustrated parts catalog Spare part number 605324-001...
  • Page 29 Item Description HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use in silver computers HD+ BrightView display assembly with webcam and 2 microphones for use in black computers HD+ Brightview display assembly with webcam and 2 microphones for use in white computers NOTE: Display assembly components on page 26...
  • Page 30 Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software) ● (15) Bluetooth® module (does not include a Bluetooth module cable) HP Integrated module with Bluetooth 2.0 wireless technology HP Integrated module with Bluetooth 2.1 wireless technology (16) Memory modules DDR3, 1333-MHz...
  • Page 31 Item Description 9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models (20) WLAN module Atheros AR9285 802.11 a/b/g/n 2x2 WiFi module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia,...
  • Page 32 Item Description Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,...
  • Page 33 Item Description Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Cayman Islands, Chile, China Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic,...

  • Page 34: Display Assembly Components

    Display assembly components Flush glass display assembly spare parts Item Description Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable) Webcam/microphone module Display Hinge Kit (includes right and left hinges) Flush glass display assembly (includes display panel cable) Display Cable Kit (includes display panel cable and Webcam cable) Display hinge cover Display Screw Kit (not illustrated)

  • Page 35: Brightview Panel

    BrightView panel Item Description Display bezel For use in silver computer models For use in all other computer models Display hinge cover Display Hinge Kit (includes left and right hinges) Display panel (includes display panel cable) Webcam/microphone module Display Cable Kit (includes display panel cable and Webcam cable) Wireless antenna (select models only) Display enclosure For use in silver computers...
  • Page 36 Item Description For use in white computers For use in black computers Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) Display Screw Kit (not illustrated) Chapter 3 Illustrated parts catalog Spare part number 605339-001 605331-001 605341-001 605332-001...

  • Page 37: Mass Storage Devices

    Mass storage devices Item Description Optical drive (includes bezel and bracket) Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo Drive ● ● Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ●...

  • Page 38: Miscellaneous Parts

    Miscellaneous parts Description AC adapters 65-W AC adapter 90-W AC adapter PFC Power cords: Asia/Pacific region, French Canada, Latin America, Thailand, and the United States Belgium, Bulgaria, the Czech Republic, Finland, France, Germany, Greece, Hungary, Iceland, the Netherlands, northwest Africa, Norway, Poland, Portugal, Russia, Slovakia, Spain, Sweden, and Turkey The United Kingdom and Hong Kong Italy...

  • Page 39: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 483113-001 HP Integrated module with Bluetooth 2.0 wireless technology (does not include a Bluetooth module cable) 490371-001 Power cord for use in the Asia/Pacific region, French Canada, Latin America, Thailand, and the United States 490371-021...
  • Page 40 Spare part Description number 582564-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea,...
  • Page 41 Spare part Description number 594168-001 AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.1-GHz with 1.5-MB L2 cache 594169-001 AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.0-GHz with 2-MB L2 cache 594170-001 AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.6-GHz with 2.0-MB L2 cache 594172-001 AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.5-GHz with 2.0-MB L2 cache 594173-001...
  • Page 42 Spare part Description number 603787-001 750-GB, 5200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) 603788-001 1-TB. 5200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) 605323-001 Bluetooth module cable...
  • Page 43 Spare part Description number 605344-211 Keyboard for use in Hungary 605344-221 Keyboard for use in the Czech Republic 605344-251 Keyboard for use in Russia 605344-A41 Keyboard for use in Belgium 605344-B31 Keyboard for use internationally 605344-BA1 Keyboard for use in Slovenia 605344-BG1 Keyboard for use in Switzerland 605344-DH1...
  • Page 44 Spare part Description number 605644-001 Rubber feet 606574-001 Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with UMA memory (includes replacement thermal material) 606575-001 Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with discrete memory (includes replacement thermal material) 609788-001 17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in white computers...

  • Page 45: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 46: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 47: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 48: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 49: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 50: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
  • Page 51 Component replacement procedures...

  • Page 52: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 605644-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...

  • Page 53: Battery

    Battery Description 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 6-cell, 62-Wh, 2.8-Ah Li-ion battery for use with all computer models 9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models Before disassembling the computer, follow these steps: Shut down the computer.

  • Page 54: Primary Hard Drive Cover

    Primary hard drive cover Description Primary hard drive cover Before removing the primary hard drive cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 55: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylar cover with tab, and 4 rubber isolators. Description 1-TB. 5200-rpm 750-GB, 5200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 56 Remove the hard drive vertically (3) from the computer. If it is necessary to replace the hard drive bracket or any of the hard drive bracket components, remove the following: (1) Hard drive adapter cable ● (2) Four rubber isolators ●...

  • Page 57: Secondary Hard Drive

    Secondary hard drive Description 1-TB. 5200-rpm 750-GB, 5200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 58 Remove the hard drive vertically (3) from the computer. Reverse this procedure to install the secondary hard drive. Chapter 4 Removal and replacement procedures...

  • Page 59: Wlan Module

    WLAN module Description Atheros AR9285 802.11 a/b/g/n 2x2 WiFi module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,...
  • Page 60 Description Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Cayman Islands, Chile, China Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,...
  • Page 61 Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 62 Reverse this procedure to install a WLAN module. Chapter 4 Removal and replacement procedures...

  • Page 63: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 64: Memory Module

    Memory module Description 1-GB memory module 2-GB memory module 4-GB memory module Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 65: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and bracket. Description Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive ● Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software) ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ●...
  • Page 66 Remove the optical drive (2). To remove the bezel from the optical drive, push down to release the corner of the front bezel (not the cover) (1). Use the holding tabs to rotate (2) the bezel, and then remove the bezel by pulling the it away from the remaining holding tabs (3).

  • Page 67: Keyboard

    Using a small Phillips screwdriver, loosen the security bracket screws on the rear of the optical drive (1), and then remove the security bracket (2). Reverse this procedure to reassemble and install the optical drive. Keyboard Description Keyboard (includes keyboard cable) NOTE: For a detailed list of available keyboards, see on page...
  • Page 68 Slide the keyboard release switch (2) (in the battery bay) to the right. Turn the computer display-side up, with the front toward you, and open the computer as far as possible. Lift (1) and release (2) the keyboard until the keyboard connector on the system board is accessible.
  • Page 69 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the cable (2) from the system board. Component replacement procedures...

  • Page 70: Top Cover

    Top cover Description Top cover (includes TouchPad and TouchPad buttons) for use only with silver computer models equipped with a fingerprint reader; and includes fingerprint reader board Top cover (includes TouchPad and TouchPad buttons) for use in black computers not equipped with a fingerprint reader Top cover (includes TouchPad and TouchPad buttons) for use only with white computer models not equipped with a fingerprint reader...
  • Page 71 Remove the following screws: 3 Phillips 2.5×2.0 screws (in the optical drive bay) ● 2 Phillips 2.5×1.5 screws (in secondary hard drive bay) ● 3 Phillips 2.5×6.5 screws (battery bay) ● Turn the computer display-side up, with the front toward you. Open the computer as far as possible.
  • Page 72 Remove 2 Phillips 2.5×6.5 screws (under keyboard). Disconnect the fingerprint reader ribbon cable (1), TouchPad ribbon cable (2), and power button ribbon cable (3) from system board. Chapter 4 Removal and replacement procedures...
  • Page 73 Lift (1) and remove the top cover (2). Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 74: Power Button Board

    Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 75 Remove the power button board (2) and cable. Reverse this procedure to install the power button board. Component replacement procedures...

  • Page 76: Display Assembly

    Display assembly Description 17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in silver computers (includes wireless antenna transceivers and cables) 17.3-inch HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use in silver computers 17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in black computers 17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in white...
  • Page 77 Remove the display assembly: Disconnect the WLAN cables (1) from under the system board and the display panel cable (2) from the system board. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 78 Remove the display assembly (2). NOTE: Steps 4 through 16 provide display assembly internal component removal information for computer models equipped with flush glass display assemblies. See steps 17 through 28 for display assembly internal component removal information for computer models equipped with BrightView display assemblies.
  • Page 79 Turn the display assembly upside down, with the bottom toward you. Lift and release the bottom of the display enclosure (1). Disconnect the display logo cable (2) from the display panel cable. Route the webcam cable and antenna cables (3) through the hinge channel. Remove the display enclosure (4).
  • Page 80 If it is necessary to replace the webcam/microphone module, remove the Phillips PM2.0×4.0 screw (1) that secures the module to the display bezel. Disconnect the webcam/microphone module cable (2) and remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. If it is necessary to remove the display power panel which includes display panel cable and Webcam cable, remove the adhesive plastic strip (1) from the display panel cable, and lift the cable (2).
  • Page 81 Remove the display hinges (3). The Display Hinge Kit is available using spare part number 605334-001. The Display Screw Kit is available using spare part number 611251-001. NOTE: Steps 17 through 28 provide display assembly internal component removal information for computer models equipped with BrightView display assemblies. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge.
  • Page 82 Slide off each hinge cover to remove from the display assembly. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge of the display bezel (3) until the bezel disengages from the display enclosure. Remove the display bezel (4).
  • Page 83 Disconnect the display panel cable (3) from the back of the panel. The display panel is available using spare part number 605337-001. Remove the four Phillips PM 2.0×3.0 screws that secure the hinges to the sides of the display panel (1). Remove the display hinges (2).
  • Page 84 If it is necessary to remove the webcam/microphone module, lift the module (1) and then disconnect the module cable (2). The webcam/microphone module is available using spare part number 603660-001. If it is necessary to remove the wireless antennas, remove two Phillips PM2.0×3.0 screws (1) and lift (2) the antennas and cables to remove from the display enclosure.
  • Page 85 Disconnect the display panel cable (1) from the display panel, and lift the cable (2). The display panel cable is available in the Display Cable Kit using spare part number 605333-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures...

  • Page 86: System Board

    System board NOTE: The system board spare kit includes replacement thermal material. Description For AMD UMA graphics subsystem and shared memory For ATI Mobility Radeon HD 5470 discrete graphics with 512-MB of dedicated memory without subwoofer For ATI Mobility Radeon HD 5650 discrete graphics with 1-GB of dedicated memory without subwoofer For ATI Mobility Radeon HD 5145 discrete graphics with 512-MB of dedicated memory without subwoofer...
  • Page 87 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: RTC battery (see RTC battery on page ● Memory module (see Memory module on page ●...

  • Page 88: Usb Board

    Lift up on the right side of the system board until it is at approximately a 45-degree angle (2), and then lift the system board to the right and up and out of the base enclosure (3). Reverse this procedure to install the system board. USB board Description USB board (includes cable)

  • Page 89: Bluetooth Module

    Reverse this procedure to install the USB board. Bluetooth module Description HP Integrated module with Bluetooth 2.0 wireless technology (does not include a Bluetooth module cable) HP Integrated module with Bluetooth 2.1 wireless technology (does not include a Bluetooth module cable)
  • Page 90 Remove the battery (see Remove the primary hard drive cover (see Remove the following components: Hard drive (see Secondary hard drive (see Optical drive (see Keyboard (see Top cover (see Display assembly (see Remove the Bluetooth module: Disconnect the Bluetooth module cable (1) from the system board. Slide the Bluetooth module out of the slot and remove the module (2) from the computer .

  • Page 91: Speaker Assembly

    Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 92: Optical Drive Connector

    Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly. Optical drive connector Description Optical drive connector Before removing the optical drive connector, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 93: Subwoofer

    Display assembly (see USB board (see Remove the optical drive connector: Remove the two Phillips PM2.5×3.0 screws (1) that secure the optical drive connector to the base enclosure. Remove the optical drive connector (2) . Reverse this procedure to install the optical drive connector. Subwoofer Description Subwoofer...

  • Page 94: Power Connector Cable

    Remove the primary hard drive cover (see Remove the following components: Hard drive (see Secondary hard drive (see Optical drive (see Keyboard (see Top cover (see Display assembly (see USB board (see Remove the subwoofer: Disconnect the subwoofer cable from the system board (1). Remove the three Phillips PM2.5×4.0 broadhead screws (2) that secure the subwoofer to the base enclosure.
  • Page 95 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer.

  • Page 96: Fan/Heat Sink Assembly

    Remove the power connector cable (3). Reverse this procedure to install the power connector cable. Fan/heat sink assembly NOTE: The fan/heat sink assembly spare kit includes replacement thermal material. Description For use only with computer models equipped with graphics subsystems with UMA memory For use only with computer models equipped with ATI Mobility Radeon HD 5470 graphics subsystems with discrete memory For use only with computer models equipped with ATI Mobility Radeon HD 5650 graphics...
  • Page 97 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page Remove the primary hard drive cover (see Remove the following components: Hard drive (see Hard drive on page Secondary hard drive (see...
  • Page 98 Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
  • Page 99 Loosen the four Phillips PM2.5×3.0 captive screws (1) that secure the fan/heat sink assembly to the system board. Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

  • Page 100: Processor

    Processor NOTE: The processor spare part kit includes thermal material. Description AMD Athlon™ X2 Dual-Core N330 Dual-Core, 35W, 2.3-GHz with 1.0-MB L2 cache AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.1-GHz with 1.0-MB L2 cache AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.8-GHz with 2.0-MB L2 cache AMD Phenom X2 Dual-Core P820 Tri-Core, 25W,1.8-GHz with 1.5-MB L2 cache AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.1-GHz with 1.5-MB L2 cache AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.0-GHz with 2-MB L2 cache...
  • Page 101 Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket.

  • Page 102: Setup Utility

    Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board.

  • Page 103: Using The Setup Utility

    Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. Open the Setup Utility by turning on or restarting the computer.

  • Page 104: Restoring Default Settings In The Setup Utility

    Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. Open the Setup Utility by turning on or restarting the computer.

  • Page 105: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information Security menu Select Administrator password...

  • Page 106: Diagnostics Menu

    Select Fan Always On Boot Options Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test Chapter 5 Setup Utility To do this Enabled/disable Fan Always On. When enabled, the computer fan will always be Set the following boot options: f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions of the Setup ●...

  • Page 107: Specifications

    Specifications Computer specifications Dimensions Width Depth Height (front to back) Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating...

  • Page 108: Inch, Hd+ Flush Glass Antiglare Display Specifications

    Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.3-inch, HD+ flush glass AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration...

  • Page 109: Inch, Hd+ Brightview Display Specifications

    17.3-inch, HD+ BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric 23.3 cm 39.8 cm 43.9 cm Up to 16.8 million 200:1 200 nits typical 0.23868 ×...

  • Page 110: Hard Drive Specifications

    Hard drive specifications 1-TB* Dimensions Height 9.5 mm Width 70 mm Weight 101 g Interface type ATA-7 Transfer rate Synchronous 100 MB/sec (maximum) Security ATA security Seek times (typical read, including setting) Single track 3 ms Average 13 ms Maximum 24 ms Logical blocks Disc...

  • Page 111: Blu-Ray Rom With Lightscribe Dvd±R/Rw Supermulti Dl Drive

    Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read Transfer mode...

  • Page 112: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Standard disc Mini disc Access time Random Full stroke Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM...

  • Page 113: Specification Information In Device Manager

    Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 includes the User Account Control feature to improve the security of your computer.

  • Page 114: Backup And Recovery

    HP Recovery drive is listed in the window. Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
  • Page 115 Note the following guidelines before creating recovery discs: NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB port on an external device such as a hub. You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs ●...

  • Page 116: Backing Up Your Information

    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: At regularly scheduled times ●...

  • Page 117: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

  • Page 118: Using System Restore Points

    Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

  • Page 119: Performing A Recovery

    NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
  • Page 120 To restore the system from the partition, follow these steps: Access Recovery Manager in either of the following ways: Select Start > All Programs > Recovery Manager > Recovery Manager. ● – or – Turn on or restart the computer, and then press ●...

  • Page 121: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) 113...

  • Page 122: External Monitor

    External monitor 114 Chapter 8 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock...

  • Page 123: Hdmi

    HDMI Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Not connected DDC clock DDC data Ground...

  • Page 124: Network)

    RJ-45 (network) Universal Serial Bus 116 Chapter 8 Connector pin assignments Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data - Data + Ground...

  • Page 125: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 126: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country or region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 127: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 128 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 129 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 130 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 131 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display 123...
  • Page 132 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 133: Index

    Index Symbols/Numerics 1394 Power Saving 97 AC adapter identifying 17 spare part numbers 30 administrator password 97 antennas 16 applications key, Windows 10 audio, product description 3 audio-in (microphone) jack pin assignments 113 audio-out (headphone) jack pin assignments 113 audio/infrared board removal 81 spare part number 81 backing up...
  • Page 134 display enclosure, flush glass illustrated 26 spare part numbers 26, 71 display hinge illustrated 26, 27 removal 72 spare part numbers 26, 27, 73 display hinge cover spare part numbers 27, 34 display hinge cover, spare part numbers 26 Display Hinge Kit spare part numbers 34 Display Hinge Kit, spare part numbers 26, 27, 73...
  • Page 135 memory module compartment, identifying 14 memory test 98 microphone (audio-in) jack pin assignments 113 microphone, product description 3 model name 1 monitor port pin assignments 114 monitor port, external 13 mute light, identifying 8 network jack, pin assignments 116 operating system, product description 4 optical drive precautions 38...
  • Page 136 Main menu 97 menus 97 restoring default settings 96 Security menu 97 starting 94 System Configuration memu 97 using 95 slots, security cable 12 solid-state drive (SSD) 106, 111 speaker assembly removal 83 spare part number 21, 35, 83 speakers 11 specifications Blu-ray Disc ROM Drive 103 computer 99...

This manual is also suitable for:

Pavilion dv7

Table of Contents