KoiBox-100W User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
This chapter provides basic information about the QNAP device. About KoiBox-100W The KoiBox-100W is a dedicated video conference solution that runs the QNAP video conference software, KoiMeeter. The KoiBox-100W comes with expandable storage that supports one 2.5-inch hard drive for easy backup and recording of video conference meetings, an HDMI 1.4b port for high-resolution videos during...
Operating temperature 0˚C to 40˚C (32˚F to 104˚F) Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot For the list of compatible drive models, go to https://www.qnap.com/compatibility. Components Product Overview...
KoiBox-100W User Guide Front Panel Component Component Power button Status LED Rear Panel Component Component Power input Gigabit Ethernet port (RJ45) HDMI 1.4b port Gigabit Ethernet speed LED USB 3.1 Gen 2 Type-A ports Reset button Gigabit Ethernet activity LED...
KoiBox-100W User Guide Drive Numbering Note This image shows the KoiBox-100W drive bay with the cover removed. Package Contents Item Quantity KoiBox-100W AC power adapter Power cord Ethernet cable 1 x 1GbE (Cat5e) Remote control Quick Installation Guide (QIG) Safety Information The following instructions help ensure personal safety and environmental safety.
KoiBox-100W User Guide Power • To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet. • Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.
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KoiBox-100W User Guide Category Item Tools • Phillips #1 or #2 screwdriver • Flat head screwdriver • Anti-static wrist strap Product Overview...
Hardware Installation This section provides information on installing drives. Drive Installation The KoiBox-100W is compatible with 2.5-inch hard drive and 2.5-inch solid-state drives. Installing a 2.5-inch Hard Drive or Solid-State Drive Warning • Installing a drive deletes all data on the drive.
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KoiBox-100W User Guide c. Position the device in its upright position. d. Lift the cover off the device. 4. Insert the drive into the drive bay. Installation and Configuration...
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KoiBox-100W User Guide Note Push the drive until it is fully connected to the drive connector and the clips secure the drive into place. 5. Attach the case cover. a. Place the cover onto the device. b. Turn the device upside down.
7. Power on the device. Setting Up KoiBox Important • You must connect a USB camera or microphone to KoiBox-100W to enable video conference features. • You must connect a USB keyboard to KoiBox-100W to enable Self-Encrypted Disk (SED) encryption.
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4. Power on the device. 5. Connecting USB devices to KoiBox-100W. a. Connect the USB cable to the USB 3.1 Gen 2 Type-A port on KoiBox-100W. b. Connect the USB cable to the USB 3.1 Gen 2 Type-A port on the USB device.
KoiBox-100W User Guide 7. The welcome page appears. Note The welcome page may take a few minutes to load. Initializing KoiMeeter Warning Formatting a hard disk will delete all data on it. Note The hard disk is optional and requires additional purchase.
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KoiBox-100W User Guide 6. Select Next. The Hard Disk Settings page appears. 7. Configure the recording hard disk settings. For details, see Configuring Recording Disk Settings. 8. Select Next. The Perform Equipment Tests page appears. 9. Perform equipment tests. For details, see Performing Equipment Test.
KoiBox-100W User Guide 4. Basic Operations This chapter describes basic KoiBox-100W operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 3 seconds. The device powers off.
A network connection has been established. activity Flashes green The device is being accessed from the network. There is no network connection. User Interface The KoiBox-100W supports both HDMI display and web browser interfaces for performing video conference and wireless projection operations. Basic Operations...
KoiBox-100W User Guide HDMI Display Interface The Wireless Presentation screen displays the wireless projection IP address and PIN code. From this screen you can create private meetings, join cloud meetings, place video calls, and configure wireless projection settings. Web Browser Interface PIN Code Screen The screen appears after you enter the screen sharing IP address in your browser’s address bar.
KoiMeeter provides multiple input and control methods. In addition to keyboard control, it also supports remote control and computer mouse navigation. Remote Control If your QNAP device has a built-in IR sensor, you can navigate KoiMeeter with a remote control. The following table describes the remote control general navigation functions. Note Your QNAP device remote control may require a separate purchase.
KoiBox-100W User Guide Button Action Button Action Volume up Navigate up Select Right Navigate to the right Return Returns to previous page Down Navigate down Displays information about the Left Navigate to the left KoiMeeter app Volume down Menu Displays the menu Keyboard Controls The following table describes KoiMeeter keyboard controls and functions.
KoiBox-100W User Guide Action Action Returns to previous page 6 Navigate up Displays information Navigate to the right about the KoiMeeter app Volume up Navigate down Volume down Navigate to the left Select options Displays menu Mouse Control The following table lists common mouse commands for navigating KoiMeeter.
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KoiBox-100W User Guide Basic Operations...
KoiBox-100W User Guide 5. Private Meeting Starting a One-to-One Video Conference KoiMeeter's HDMI interface allows you to make video calls. 1. Select Private Meeting. The Calls screen appears. 2. Enter an IP address using one of the following methods: a. Go to Call History or AddressBook to select an IP address.
KoiBox-100W User Guide Task Action Change layout Click Change to different video call and screen sharing layouts based on your needs. 5. Optional: Start wireless screen sharing. Note For details, see Wireless Screen Sharing. Starting a 4-Way Video Conference KoiMeeter’s HDMI interface allows you to make a 4-way video call using KoiCode.
KoiBox-100W User Guide Task Action End the call Click Record the session Click Click the icon again to stop recording. Note This feature is only available on the licensed version of KoiMeeter. Turn off the camera Click Click the icon again to turn on the camera.
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KoiBox-100W User Guide Shows an incoming video call. Perform any of the following actions. Task Action Accept call Click Decline call Click Note If you have disabled Auto answer calls in the KoiMeeter app, the video call automatically cancels when there is no response after more than one minute.
KoiBox-100W User Guide 6. Cloud Meeting Joining a Cloud Meeting KoiMeeter's HDMI interface supports Cloud Meeting applications, including Zoom, Skype, and Microsoft Teams. Cloud Meeting is a communication technology that allows people to conduct online video conferences through the public cloud via a digital device, such as a laptop, computer, or mobile phone.
KoiBox-100W User Guide 7. Video Recordings KoiMeeter allows you to record a meeting, make a video tutorial, and manage your video recordings. Recording a Video Conference KoiMeeter allows all video conference attendees to record the ongoing video conference. For details, see the following topics: •...
KoiBox-100W User Guide Task Action Change Layout Click KoiMeeter provides different camera and screen sharing layouts to fit your specific use cases. Managing Recording Files KoiMeeter’s HDMI interface allows you to view and play back recording files with public access permission.
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KoiBox-100W User Guide Task Process Move to the next video clip Click Move to the previous video clip Click Exit playback and return to the Click Back. recording files list 5. Search videos. a. Select the Search videos area using one of the following methods:...
KoiBox-100W User Guide 8. Chat You can use the Insight View built-in chat feature to send group messages or files to other conference participants during a wireless screen-sharing session. For details about wireless screen sharing, see Wireless Screen Sharing. The following table describes actions you can perform in Chat:...
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KoiBox-100W User Guide 2. Optional: Set a chat username. You must specify a username when you use chat for the first time. a. Click Your name. b. Specify your chat username. Username requirements: • Valid characters: A-Z, a-z, 0-9 • Valid special characters: Exclamation mark (!), At symbol (@), Number sign (#), Dollar sign ($), Percentage (%), Circumflex (^), Ambersand (&), Asterisk (*), and Hyphen (-).
KoiBox-100W User Guide • The Messages window appears in the right panel. • All sent messages will appear in the Messages window. Note All chat messages are automatically saved and uploaded to Meeting Minutes in the KoiMeeter app when the wireless screen sharing session ends.
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4. Select a file. Note • KoiMeeter Chat supports sending texts, images, videos, and audio files. • QNAP discourages sending large files that may exceed your network bandwidth capacity and affect the video conference or wireless screen sharing quality. 5. Click Open.
KoiBox-100W User Guide 9. Wireless Projection You can use KoiMeeter to share your presentation with others on HDMI displays or through Insight View. You can use wireless screen sharing for collaboration and for sharing content in a local conference room or remotely during a video conference.
Switch to the device operating system QNE Embedded for more settings. Note You must have administrator permission or the KoiBox-100W device account to access Meeting & Contact Settings and QNE Embedded. Accessing Insight View Note KoiMeeter only supports Google Chrome and Mozilla Firefox.
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KoiBox-100W User Guide • KoiMeeter only supports Google Chrome and Mozilla Firefox. 1. Access Insight View. For details, see Accessing Insight View. 2. Click Share. The Share Settings window appears. 3. Optional: Select Auto display setting. 4. Click Next. 5. Select the content that you want to share.
KoiBox-100W User Guide 10. System Settings KoiMeeter’s HDMI interface allows you to view and configure settings for KoiMeeter operations. Setting Description Language Select KoiMeeter language settings. Keyboard Layout Select keyboard layout settings. About Display basic software and hardware information. • Software version •...
Overscan Perform overscan to prevent the edge content from being cut off on the HDMI display. Customer Service Contains information to contact QNAP customer support. Configuring Network Settings You can view and configure Ethernet or Wi-Fi settings. Important • If the Ethernet is disconnected, check the Ethernet cable connections and your network router first.
SED encryption key to prevent unauthorized access and ensure the security of your recordings. Note • The hard disk is an optional purchase. • To install 2.5-inch hard disks in KoiBox-100W, see the Quick Installation Guide. 1. Go to Advanced Settings. 2. Log in to Advanced Settings. 3. Select Recording disk settings.
KoiBox-100W User Guide 5. Optional: Enable the self-encrypting drive (SED). Important Remember this SED encryption key. If you forget it, all data on this disk will become inaccessible and unrecoverable. 6. Restart KoiMeeter. Note You can click OK to immediately restart KoiMeeter or wait 10 seconds for the app to automatically restart.
Test the sound quality or select another audio output. Updating KoiMeeter Warning • To prevent data loss, QNAP recommends backing up all data on your device before updating the software. • Do not power off your device during the software update process.
Logging in to the Meeting & Contact Settings KoiBox-100W supports DHCP clients by default. When connected to a network, an IP address is obtained from a DHCP server automatically. The IP address will show on the home screen of the HDMI display.
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KoiBox-100W User Guide Element Description Settings Click to select KoiMeeter app language settings, view the online tutorials, view the KoiMeeter app information, or view Quick Start. Account Shows current user logged into the KoiMeeter app or the app log out option.
KoiBox-100W User Guide Meeting Minutes On the Meeting Minutes screen, you can view the number of meeting recordings, chat records, automatically uploaded files, meetings, and meeting file sizes. You can also manage the recorded meeting files. The following table describes Meeting Minutes features and functions.
KoiBox-100W User Guide AddressBook On the AddressBook screen, you can view the device names, device IP addresses, and device KoiCode. You can also import, export, add, and edit device names, device IP addresses, device KoiCode, and categorize devices. The following table describes AddressBook features and functions.
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KoiBox-100W User Guide The following table describes the settings you can change in KoiMeeter. Settings Description Room name Change the meeting room name shown on Insight View. Camera device Change the selected camera device. Audio output Change the selected audio output device.
KoiBox-100W User Guide Settings Description Auto answer calls Enable to automatically answer all incoming video calls. If Auto answer calls are disabled, the video call automatically ends when there is no response for more than 1 minute. Apply Click to save setting changes.
KoiBox-100W User Guide Share Screen Clicking Share Screen redirects you to the Insight View share screen interface. For details, see Wireless Screen Sharing. Meeting & Contact Settings...
3. Power on the device. 4. Locate the device using Qfinder Pro or myQNAPcloud. 5. Reinsert the drive. 6. Continue with the QNE Embedded installation. Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration...
Provides various remote access services such as DDNS and myQNAPcloud Link Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNE Embedded QNE Embedded is the in-built operating system designed for QNAP networking devices...
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
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KoiBox-100W User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
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KoiBox-100W User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
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KoiBox-100W User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
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KoiBox-100W User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
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KoiBox-100W User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
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KoiBox-100W User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
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KoiBox-100W User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
KoiBox-100W User Guide If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee.
KoiBox-100W User Guide Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波 妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま す。 VCCI–A BSMI Notice 警告使用者:這是甲類的資訊產品,在居住的環境中使用時,可能會造成射頻干擾,在...
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