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HP Pavilion DV6-3227 Maintenance And Service Manual

Entertainment pc
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HP Pavilion dv6 Entertainment PC
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Summary of Contents for HP Pavilion DV6-3227

  • Page 1 HP Pavilion dv6 Entertainment PC Maintenance and Service Guide...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 MSG revision history Revision Publication date Description...
  • Page 4 August 2010 November 2010 MSG revision history ● Updated commodities in the following location: on page ● Added newly supported processors to spare parts listings in the following locations: Computer major components on page listing on page 36, and Processor on page ●...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 8 Identifying hardware ... 8 Top components ... 9 Display components ... 9 Wireless antenna locations ... 10 Buttons and Fingerprint Reader (select models only) ... 11 Keys ...
  • Page 8 Grounding guidelines ... 45 Component replacement procedures ... 49 Service tag ... 49 Computer feet ... 50 Battery ... 51 Hard drive ... 52 RTC battery ... 55 Memory module ... 56 WLAN module ... 57 Optical drive ... 60 Keyboard ...
  • Page 9 6 Specifications ... 105 Computer specifications ... 105 15.6-inch, SVA display specifications ... 106 Hard drive specifications ... 107 Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications ... 108 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ... 109 7 Backup and recovery ...

  • Page 11: Product Description

    Product description Category Description Product Name HP Pavilion dv6 Entertainment PC...
  • Page 12 Category Processors Chapter 1 Product description Description ● AMD Phenom II N970 Quad 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) ● AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) ● AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) ●...
  • Page 13 Category Description ● AMD Turion II N570 Dual 2.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6 gigatransfers/second) ● AMD Turion II N550 Dual 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6 gigatransfers/second) ● AMD Turion II N530 Dual 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6 gigatransfers/second) ●...
  • Page 14 3072-MB total system memory (2048×1 + 1024×1) ● 2048-MB total system memory (2048×1, 1024×2) ● 1024-MB total system memory (1024×1) Supports 6.35-cm (2.5-in) hard drives (HD), 12.7-mm (.50-in), 12.5-mm (.49-in) and 9.5-mm (. 37-in) thicknesses Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D)
  • Page 15 Dolby advanced audio 2 Pavilion-branded Altec Lansing speakers Integrated HP triple bass reflex subwoofer HP TrueVision low-light VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per second Ethernet Integrated Realtek 10/100/1000 GB network interface card (NIC)
  • Page 16 VGA (Dsub 15-pin) supporting 1920×1200 and 1600×1200 external resolution at 75-GHz (hot plug/unplug with auto-detect Supports HP Notebook USB Dock Full-size (15.6 in), island-style keyboard with DuraCoat Full-size (15.6 in), backlit, island-style keyboard with DuraCoat available in Europe, the Middle East,...
  • Page 17 Category Description Power EM 90-W and 65-W AC adapter with localized cable plug support (3-wire plug with ground pin, requirements supports 3-pin DC connector) Support for the following batteries: ● 9-cell, 2.80-Ah (93-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery ●...

  • Page 18: External Component Identification

    External component identification Identifying hardware To refer to a list of hardware installed on the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager. Use Device Manager to add hardware or modify device configurations.

  • Page 19: Top Components

    Top components Display components Item Component Internal microphones (2) Webcam light Webcam Description Record sound. On—The webcam is in use. Records video and captures still photographs. Top components...

  • Page 20: Wireless Antenna Locations

    Wireless antenna locations Component WLAN antennas (2)* Chapter 2 External component identification Description On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

  • Page 21: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and Fingerprint Reader (select models only) Item Component Power button* Fingerprint reader (select models only) For more information about changing factory settings, refer to Help and Support Description Press the Power button to: ● Turn on the computer. ● Initiate Sleep.

  • Page 22: Keys

    Keys Item Component E-mail key Media application key Web browser key Print key Calculator key Windows logo key Action keys (10) Windows applications key Chapter 2 External component identification Description Displays system information when pressed in combination with the key. Opens a new e-mail in the default e-mail client.

  • Page 23: Lights

    Item Component (11) QuickLock key (12) Backlight key (select models only) Lights Item Component TouchPad light Caps lock light Power light Volume mute light Description Initiates QuickLock. Turns the keyboard backlight on or off. NOTE: Keyboards without the backlight key have the standard Pause function in this location.

  • Page 24: Touchpad

    Item Component Wireless light Fingerprint reader light (select models only) TouchPad Item Component TouchPad off indicator TouchPad zone Left TouchPad button Right TouchPad button To view or change pointing device preferences: Select Start > Devices and Printers. Right-click the device representing your computer. Select Mouse settings.

  • Page 25: Left-Side Components

    Left-side components Item Component Vent (2) External monitor port RJ-45 (network) jack HDMI port eSATA/USB port USB port Audio-in (microphone) jack Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 26 Item Component Audio-out (headphone) jack Digital Media Slot Chapter 2 External component identification Description Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Supports the following optional digital card formats: ● Secure Digital (SD) Memory Card ●...

  • Page 27: Right-Side Components

    Right-side components Item Component USB ports (2) Optical drive Optical drive light Power light Hard drive light AC adapter light Power connector Security cable slot Front components Description Connect optional USB devices. Reads optical discs and, on select models, writes to optical discs.
  • Page 28 Component Speakers (2) Chapter 2 External component identification Description Produce sound.

  • Page 29: Bottom Components

    Bottom components Item Component Battery bay Vents (6) Battery release latch Hard drive bay Description Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 30: Illustrated Parts Catalog

    Illustrated parts catalog Chapter 3 Illustrated parts catalog...

  • Page 31: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Serial number (s/n) Product number (p/n) Warranty period Description This is an alphanumeric identifier that is unique to each product.

  • Page 32: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 33 Item Description Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers): 15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum (includes TouchScreen cable) 15.6-in traditional HD, LED, BrightView display assembly in black cherry 15.6-in traditional HD, LED, BrightView display assembly in brushed aluminum 15.6-in traditional HD, LED, BrightView display assembly in champagne 15.6-in traditional HD, LED, BrightView display assembly in midnight blue...
  • Page 34 Item Description ● For use in the United States Keyboard without backlight (includes keyboard cable): ● For use in Belgium ● For use in Brazil ● For use in Canada ● For use in the Czech Republic ● For use in Denmark, Finland, and Norway ●...
  • Page 35 Item Description ● In black cherry ● In champagne ● In midnight blue ● In shell white ● In Sonoma red Power button board (includes cable) Bluetooth module cable Bluetooth module (includes the Bluetooth module rubber sleeve) NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number 603645-001.
  • Page 36 Item Description AMD Phenom II N830 Triple 2.10-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 35W 3.6 gigatransfers/second) AMD Phenom II N660 Dual 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II N640 Dual 2.90-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II N620 Dual 2.80-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W 3.6 gigatransfers/second)
  • Page 37 Item Description AMD Athlon II P360 Dual 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2 gigatransfers/second) AMD Athlon II P340 Dual 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second) AMD Athlon II P320 Dual 2.10-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second) AMD V-Series V160 Single 2.40-GHz processor (512-KB L2 cache, 1066-MHz FSB, 25W 3.2 gigatransfers/second)
  • Page 38 Item Description Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,...
  • Page 39 Item Description Atheros 9280AGN 802.11a/b/g/n-draft WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,...

  • Page 40: Mass Storage Devices

    Item Description Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, cable, and 4 isolators) Plastics Kit, includes: (22) Hard drive cover (includes 4 captive screws, secured by C-clips) Mass storage devices Item Description Hard drive (includes hard drive bracket, cable, and isolators): 1-TB, 5400-rpm 1-TB, 5200-rpm 750-GB, 7200-rpm...
  • Page 41 Item Description Optical drive: Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive Blu-ray ROM DVD±RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe Spare part number 603678-001 614333-001 603677-001 Mass storage devices...

  • Page 42: Display Assembly Subcomponents - Touchscreen

    Display assembly subcomponents - TouchScreen Item Description Webcam/microphone module Display hinge covers (2) Display Hinge Kit (includes left and right display hinges) Display Cable Kit, includes: (4a) Display panel cable (includes webcam/microphone module cable) (4b) TouchScreen cable Display enclosure (includes logo light and cable and 2 WLAN transceivers and cables) Display Miscellaneous Kit (not illustrated, includes Mylar screw covers) Display Screw Kit (not illustrated, includes Mylar screw covers)

  • Page 43: Display Assembly Subcomponents - Traditional

    Display assembly subcomponents - traditional Item Description Display bezel Webcam/microphone module 15.6-in HD, LED, BrightView display panel Display hinge covers (2) Display Hinge Kit (includes left and right display hinges) Display Cable Kit (includes display panel cable and webcam/microphone module cable) Display enclosure (includes logo light and cable and 2 WLAN transceivers and cables) In black cherry In brushed aluminum...

  • Page 44: Miscellaneous Parts

    Description Display Miscellaneous Kit (not illustrated, includes Mylar screw covers) Display Screw Kit (not illustrated, includes Mylar screw covers) Miscellaneous parts Description HP Smart AC adapter: 90-W RC/V EM PFC 90-W RC/V PFC 65-W RC/V EM PFC 65-W RC/V PFC...
  • Page 45 Description USB DVB-T antenna USB DVB-T TV tuner Spare part number 581223-001 581222-001 Miscellaneous parts...

  • Page 46: Sequential Part Number Listing

    Sequential part number listing Spare part number 465541-004 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 490371-202 490371-291 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 537921-001 580102-001 Chapter 3 Illustrated parts catalog Description Full-function remote control with teletext Power cord for use in the United States and Canada Power cord for use in Australia and New Zealand Power cord for use in Europe, the Middle East, and Africa Power cord for use in the United Kingdom and Singapore...
  • Page 47 Spare part Description number 580102-002 Atheros 9280AGN 802.11a/b/g/n-draft WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,...
  • Page 48 Spare part number 593554-001 593562-001 593836-001 594164-001 594165-001 594166-001 594167-001 594168-001 594169-001 594170-001 594171-001 594172-001 594173-001 595130-001 595131-001 595133-001 595135-001 597630-001 597630-031 597630-041 597630-051 597630-061 597630-071 Chapter 3 Illustrated parts catalog Description 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter AMD Athlon II N330 Dual 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2 gigatransfers/second;...
  • Page 49 Spare part Description number 597630-121 Keyboard with backlight for use in French Canada (includes keyboard cable and keyboard light cable) 597630-131 Keyboard with backlight for use in Portugal (includes keyboard cable and keyboard light cable) 597630-141 Keyboard with backlight for use in Turkey (includes keyboard cable and keyboard light cable) 597630-171 Keyboard with backlight for use in Saudi Arabia (includes keyboard cable and keyboard light cable) 597630-211...
  • Page 50 Spare part number 597635-A41 597635-AB1 597635-AD1 597635-B31 597635-BA1 597635-BB1 597635-BG1 597635-DH1 597635-DJ1 598856-001 598859-001 599092-001 599516-001 600370-001 602992-001 603645-001 603647-001 603648-001 603649-001 603650-001 603651-001 603652-001 603653-001 603654-001 603655-001 603656-001 603657-00 Chapter 3 Illustrated parts catalog Description Keyboard without backlight for use in Belgium (includes keyboard cable) Keyboard without backlight for use in Taiwan (includes keyboard cable) Keyboard without backlight for use in South Korea (includes keyboard cable) Keyboard without backlight for use in the Netherlands (includes keyboard cable)
  • Page 51 Spare part Description number 603658-001 Display Screw Kit 603659-001 Display Miscellaneous Kit (includes Mylar screw covers) 603660-001 Webcam/microphone module 603661-001 Display hinge covers for use only with traditional display assemblies 603663-001 Display enclosure for use only with the TouchScreen display assembly (includes logo light and cable and 2 WLAN transceivers and cables) 603664-001 Display Hinge Kit for use only with the TouchScreen display assembly (includes left and...
  • Page 52 500-GB, 7200-rpm (includes hard drive bracket, cable, and isolators) 65-W RC/V PFC HP Smart AC adapter 90-W RC/V PFC HP Smart AC adapter 90-W RC/V EM PFC HP Smart AC adapter 65-W RC/V EM PFC HP Smart AC adapter Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 15.6-in traditional HD, LED, BrightView display assembly in midnight blue (includes display panel...
  • Page 53 Spare part Description number 619247-001 Top cover for use on computer models not equipped with a fingerprint reader in Sonoma red (includes TouchPad and cable) 619248-001 Top cover for use on computer models not equipped with a fingerprint reader in champagne (includes TouchPad and cable) 619249-001 Top cover for use on computer models equipped with a fingerprint reader, in brushed aluminum...

  • Page 54: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 55: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 56 CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

  • Page 57: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 58: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 59: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 62 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 60: Computer Feet

    Item Component Product number (p/n) Warranty period Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 603696-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

  • Page 61: Battery

    Battery Description 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 6-cell, 55-Wh, 2.55-Ah, Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 62: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket, cable, and isolators. Description 1-TB, 5400-rpm 1-TB, 5200-rpm 750-GB, 7200-rpm 750-GB, 5400-rpm 640-GB, 7200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Hard Drive Hardware Kit (includes hard drive bracket, cable, and 4 isolators) Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 63 Lift the right side of the accessory cover until it detaches from the computer. Remove the accessory cover. The accessory cover is included in the Plastics Kit, spare part number 603679-001. Disconnect the hard drive cable from the system board. Use the Mylar tab (1) to lift the right side of the hard drive until it rests at an angle.
  • Page 64 If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×3.0 screws (3) that secure the bracket to the hard drive. Lift the hard drive bracket straight up (4) and remove the bracket from the hard drive. NOTE: The hard drive connector, isolators, bracket, and screws are included in the Hard Drive Hardware Kit, spare part number 603676-001.

  • Page 65: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 66: Memory Module

    Memory module Description 4096-MB memory module (DDR3 PC3-10600 1333-MHz) 2048-MB memory module (DDR3 PC3-10600 1333-MHz) 1024-MB memory module (DDR3 PC3-10600 1333-MHz) Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 67: Wlan Module

    WLAN module Description Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
  • Page 68 Description Atheros 9280AGN 802.11a/b/g/n-draft WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,...
  • Page 69 Remove the WLAN module: Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the system board.

  • Page 70: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and an optical drive bracket. Description Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive Blu-ray ROM DVD±RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe Before removing the optical drive, follow these steps: Shut down the computer.
  • Page 71 If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Component replacement procedures...

  • Page 72: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: Keyboard with backlight (includes keyboard cable and keyboard light cable): ● For use in Belgium ● For use in Canada ●...
  • Page 73 Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 74 Slide the keyboard (2) toward the display until the tabs on the front edge of keyboard disengage from the slots in the top cover. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board.

  • Page 75: Top Cover

    Top cover NOTE: The top cover spare part kit includes the TouchPad and cable. Description For use on computer models equipped with a fingerprint reader, in brushed aluminum (includes fingerprint reader board, bracket, and cable) For use on computer models not equipped with a fingerprint reader: ●...
  • Page 76 Remove the eight Phillips PM2.5×7.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that secure the top cover to the computer. Release the ZIF connector to which the power button board cable is attached, and then disconnect the power button board cable (1) from the system board. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the TouchPad cable (2) from the system board.
  • Page 77 Remove the top cover (2). Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 78: Power Button Board

    Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 79 Remove the power button board (4). Reverse this procedure to install the power button board. Component replacement procedures...

  • Page 80: Front Usb Board

    Front USB board NOTE: The front USB board and cable are included in the USB Board Kit, spare part number 603683-001. Before removing the front USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 81: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 603645-001. Description Bluetooth module (includes the Bluetooth module rubber sleeve) Before removing the Bluetooth module, follow these steps: Shut down the computer.
  • Page 82 Disconnect the Bluetooth module cable (5) from the Bluetooth module. Remove the Bluetooth module from the sleeve. Reverse this procedure to install the Bluetooth module, cable, and sleeve. Chapter 4 Removal and replacement procedures...

  • Page 83: Rear Usb Board

    Rear USB board NOTE: The rear USB board and cable are included in the USB Board Kit, spare part number 603683-001. Before removing the rear USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 84: Display Assembly

    Display assembly NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers. Description 15.6-in TouchScreen HD, LED, BrightView display assembly in brushed aluminum (includes TouchScreen cable) 15.6-in traditional HD, LED, BrightView display assembly in black cherry 15.6-in traditional HD, LED, BrightView display assembly in brushed aluminum 15.6-in traditional HD, LED, BrightView display assembly in champagne 15.6-in traditional HD, LED, BrightView display assembly in midnight blue...
  • Page 85 Release the wireless antenna cables from the clips built into the base enclosure (5). CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 86 Remove the hinge covers (3). The hinge covers are available using spare part number 603661-001. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4).
  • Page 87 Disconnect the webcam/microphone module cable (2) from the webcam/ microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. If it is necessary to replace the display panel: Disconnect the logo light cable (1) from the display panel cable. Remove the six Phillips PM2.5×4.0 screws (2) that secure the display panel to the display enclosure.
  • Page 88 Remove the hinges (2). The hinges are available using spare part number 603656-001. If it is necessary to replace the display panel cable: Turn the display panel upside down, with the bottom toward you. Release the support strip (1) that secures the display panel cable to the display panel. Disconnect the display panel cable (2) from the display panel.
  • Page 89 Detach the display panel cable (3) from the display panel. (The display panel cable is attached to the display panel with double-sided tape.) Remove the display panel cable. The display panel cable is available using spare part number 603657-001, and includes the webcam/microphone module cable and logo light cable.
  • Page 90 Remove the hinge covers (3). The hinge covers are available using spare part number 603666-001. Turn the display assembly upside down, with the hinges toward you. Lift the bottom edge of the display bezel/panel assembly (1) until it rests at an angle. Disconnect the logo light cable (2) from the display panel cable.
  • Page 91 Disconnect the webcam/microphone module cable (3) from the webcam/ microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001. If it is necessary to replace the TouchScreen cable: Disconnect the TouchScreen cable (1) from the TouchScreen board. Detach the TouchScreen cable (2) from the display bezel/panel assembly.
  • Page 92 Release the TouchScreen cable from the clips (3) and routing channel built into the display bezel/panel assembly. Remove the TouchScreen cable. The TouchScreen cable is included in the Display Cable Kit, spare part number 603665-001. If it is necessary to replace the display panel cable: Release the support strip (1) that secures the display panel cable to the display panel.
  • Page 93 Detach the display panel cable (3) from the display bezel/panel assembly. (The display panel cable is attached to the display bezel/panel assembly with double-sided tape.) Remove the display panel cable. The display panel cable is included in the Display Cable Kit, spare part number 603665-001, and includes the webcam/microphone module cable and logo light cable.

  • Page 94: Power Connector Cable

    Power connector cable Description Power connector cable Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 95 Remove the power connector cable (5) from the clip built into the base enclosure. Reverse this procedure to install the power connector cable. Component replacement procedures...

  • Page 96: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description For use on computer models equipped with a graphics subsystem with discrete memory and the HD 5650 chipset For use on computer models equipped with a graphics subsystem with discrete memory and the HD 5470 chipset For use on computer models equipped with a graphics subsystem with dedicated memory and the HD 6370 chipset...
  • Page 97 Remove the system board: Turn the base enclosure upside down, with the front toward you. Disconnect the optical drive board cable from the system board. Turn the base enclosure right-side up, with the front toward you. Component replacement procedures...
  • Page 98 Disconnect the following cables from the system board: (1) Speaker cable (2) Bluetooth module cable (3) Front USB board cable (4) Rear USB board cable (5) Power cable Remove the Phillips PM2.5×7.0 screw (1) that secures the display cable channel to the base enclosure.
  • Page 99 Remove the display cable channel (2). The display cable channel is available using spare part number 603697-001. Use the front/right corner of the system board (1) to lift the right side of the system board (2) until it rests at an angle. Remove the system board (3) by sliding it up and to the right at an angle.

  • Page 100: Fan/Heat Sink Assembly

    Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Description For use on computer models equipped with graphics subsystems with discrete memory For use on computer models equipped with graphics subsystems with UMA memory NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer.
  • Page 101 NOTE: The number of captive screws securing the fan/heat sink assembly to the system board vary by computer model. Computer models equipped with a graphics subsystem with discrete memory have six captive screws securing the fan/heat sink assembly to the system board, as shown in the first illustration below.
  • Page 102 Computer models equipped with a graphics subsystem with discrete memory have replacement thermal material locations as shown in the following illustration: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● Thermal paste is used on the graphics subsystem chip (3) and the heat sink section (4) that services it ●...
  • Page 103 Reverse this procedure to install the fan/heat sink assembly. Component replacement procedures...

  • Page 104: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description AMD Phenom II N970 Quad 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II N950 Quad 2.10-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second) AMD Phenom II N930 Quad 2.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 35W, 3.6 gigatransfers/second)
  • Page 105 Description AMD Turion II P560 Dual 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 35W 3.6 gigatransfers/second) AMD Turion II P540 Dual 2.40-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6 gigatransfers/second) AMD Turion II P520 Dual 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 25W 3.6 gigatransfers/second) AMD Athlon II N370 Dual 2.50-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 35W 3.2 gigatransfers/second)
  • Page 106 System board (see Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click. Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor.

  • Page 107: Speakers

    Speakers Description Speakers (include cable) Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 108: Optical Drive Connector Board

    Remove the speakers (3). Reverse this procedure to install the speakers. Optical drive connector board NOTE: The optical drive connector board and cable are included in the Cable Kit, spare part number 603680-001. Before removing the optical drive connector board, follow these steps: Shut down the computer.
  • Page 109 Display assembly (see System board (see System board on page Remove the optical drive connector board: Release the optical drive connector board cable from the clips (1) built into the base enclosure. Remove the two Phillips PM2.5×6.0 screws (2) that secure the optical drive connector board to the base enclosure.

  • Page 110: Setup Utility (Bios)

    Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 111: Navigating And Selecting In Setup Utility

    When a confirmation prompt with your language selected is displayed, press the To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press the Change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad.

  • Page 112: Restoring Default Settings In Setup Utility

    Restoring default settings in Setup Utility To restore Setup Utility default settings: NOTE: If Setup Utility is running, begin at step 1. If Setup Utility is not running, begin at step 2. Open Setup Utility by turning on or restarting the computer. When the “Press the ESC key for Startup Menu”...

  • Page 113: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information Security menu Select Administrator password...

  • Page 114: Diagnostics Menu

    Setup Utility. ◦ Enable/disable the HP QuickWeb Boot Menu during POST. ◦ Delay to boot Windows—Set the delay for the HP QuickWeb Boot Menu to 2, 3, 5, 10, 15, or 30 seconds. ● CD-ROM Boot―Enable/disable boot from CD-ROM.

  • Page 115: Specifications

    Specifications Computer specifications Dimensions: Width Depth Height (front to back) Weight: Computer model equipped with a hard drive, optical drive, and traditional display assembly: Computer model equipped with a hard drive, optical drive, and TouchScreen display assembly: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc)

  • Page 116: 15.6-Inch, Sva Display Specifications

    Nonoperating Random vibration Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.6-inch, SVA display specifications Dimensions Width Height Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle...

  • Page 117: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 118: Blu-Ray Rom With Lightscribe Dvd±Rw Super Multi Double-Layer Drive Specifications

    Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Chapter 6 Specifications Read: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-...

  • Page 119: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE...

  • Page 120: Backup And Recovery

    Use these discs to recover the operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window.

  • Page 121: Creating Recovery Discs

    Creating recovery discs HP recommends creating recovery discs so that the system can be restored to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 122: Backing Up Your Information

    Backing up your information As you add new software and data files, back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.

  • Page 123: Using Windows Backup And Restore

    Using Windows Backup and Restore To create a backup using Windows Backup and Restore: NOTE: Be sure that the computer is connected to AC power before starting the backup process. NOTE: The backup process might take over an hour, depending on file size and the speed of the computer.

  • Page 124: Create A System Restore Point

    Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends using HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer.

  • Page 125: Recovering From The Recovery Discs

    To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP recovery drive is listed in the Hard Disk Drives section of the window. On some models, a recovery can be performed from the partition on the hard drive. This restores the computer to its factory condition.

  • Page 126: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Chapter 8 Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground...

  • Page 127: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor...

  • Page 128: Hdmi

    HDMI Chapter 8 Connector pin assignments Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock...

  • Page 129: Network)

    RJ-45 (network) Universal Serial Bus Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground RJ-45 (network)

  • Page 130: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 131: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzlerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 132: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 133 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 134 Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 135 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 136 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! backlight to avoid damaging this component and causing exposure to the mercury. Chapter 10 Recycling The backlight contains mercury.
  • Page 137 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 138: Index

    Index AC adapter light 17 AC adapter, spare part numbers 34, 42 accessory cover, removal 52 action keys 12 antenna, location 10 audio, product description 5 audio-in jack connector pinout 116 location 15 audio-out jack connector pinout 116 location 16 backlight key 13 base enclosure, spare part numbers 27, 41...
  • Page 139 display panel cable removal 78, 82 spare part numbers 79, 83 Display Screw Kit, spare part numbers 32, 34, 41 display specifications 106 docking, product description 6 drives, preventing damage 45 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive precautions 45 removal 60 spare part number 27, 31, 41, 60...
  • Page 140 operating system, product description 7 optical drive location 17 precautions 45 product description 5 removal 60 spare part numbers 27, 31, 41, 42, 60 specifications 108, 109 optical drive connector board removal 98 spare part number 27, 41, 98 optical drive light 17 packaging guidelines 47 part number listing, sequential 36 plastic parts, service...
  • Page 141 Universal Serial Bus (USB) port connector pinout 119 location 15, 17 USB board removal 70, 73 spare part number 25, 41, 70, 73 USB Board Kit, spare part number 70 USB Board Kit, spare part numbers 25, 41 USB DVB-T antenna, spare part numbers 35, 37 USB DVB-T TV tuner, spare part numbers 35, 37...

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