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Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. User To obtain the latest version of the Guide , go to the HP Web site at http://www.hp.com/support.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Using the wireless controls ... 14 Using the wireless button ... 14 Using Wireless Assistant software ... 15 Using HP Connection Manager (select models only) ... 15 Using operating system controls ... 15 Using a WLAN ... 16 Setting up a WLAN ... 16 Protecting your WLAN ...
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Multimedia features ... 31 Adjusting the volume ... 31 Using the media activity keys ... 32 Multimedia software ... 32 Using HP MediaSmart software ... 33 Using multimedia software ... 33 Installing multimedia software from a disc ... 33 Audio ... 33 Connecting external audio devices ...
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6 Power management ... 38 Setting power devices ... 38 Using power-saving states ... 38 Using the battery meter ... 39 Using power plans ... 39 Setting password protection on wakeup ... 40 Using external AC power ... 40 Connecting AC power ... 41 Testing an AC adapter ...
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Handling drives ... 53 Improving hard drive performance ... 54 Replacing the hard drive in the hard drive bay ... 55 Using HP ProtectSmart Hard Drive Protection (select models only) ... 57 Using external drives ... 58 Sharing optical drives ... 59 External devices ...
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Appendix A Setup Utility (BIOS) ... 70 Starting Setup Utility ... 70 Using Setup Utility ... 70 Navigating and selecting in Setup Utility ... 70 Changing the language of Setup Utility ... 70 Displaying system information ... 71 Restoring default settings in Setup Utility ... 71 Exiting Setup Utility ...
HP QuickWeb Home screen. – or – Select Start > All Programs > HP QuickWeb. Click HP QuickWeb Configuration Tool. ▲ Click the Home tab, and then select the Go button located next to Do you want to shut down Windows and go to QuickWeb?.
Features Identifying hardware To see a list of hardware installed in the computer, select Start > Control Panel > System and Security. Then in the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
Keys Component Action keys Windows logo key Windows applications key Embedded numeric keypad keys num lk Chapter 2 Features Description Displays system information when pressed in combination with key. Execute frequently used system functions. Executes frequently used system functions when pressed in combination with an arrow key, the num lk Displays the Windows Start menu.
White: The hard drive is being accessed. Blinking: The hard drive or an optional external optical drive is being accessed. Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. Description ●...
Component Power switch Wireless light Wireless button USB ports (2) Vent Security cable slot Left-side components Component Power connector Chapter 2 Features Description ● When the computer is off, slide the switch to turn on the computer. ● When the computer is on, slide the switch briefly to initiate Sleep. ●...
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Component AC adapter light RJ-45 (network) jack External monitor port HDMI port USB ports (2) Digital Media Slot Audio-out (headphone) jack Audio-in (microphone) jack Description ● On: The computer is connected to external power. ● Off: The computer is not connected to external power. Connects a network cable.
Bottom components Component Subscriber identity module (SIM) slot (select models only) Battery bay Battery release latch Vents (6) Chapter 2 Features Description Located inside the battery bay. Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Component Memory module compartment Hard drive bay Display components Component Internal microphone Webcam light Webcam Description Contains the memory module slot (2 slots on select models) and wireless LAN (WLAN) module. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Wireless antennas Component WWAN antennas (2) (select models only)* WLAN antennas (2)* *The antennas are not visible from the outside of the device. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Notices that applies to your country or region.
Additional hardware components Component Power cord* AC adapter Battery *Power cords vary in appearance by country or region. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ●...
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Card Identifier) of the SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of the HP Mobile Broadband Module. This label is located inside the battery bay. Chapter 2 Features...
● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
Individual wireless devices can be controlled through Wireless Assistant software. Chapter 3 Wireless and local area networks Opens HP Connection Manager, which enables you to create a connection with an HP Mobile Broadband device (select models only).
Click the Help button. Using HP Connection Manager (select models only) You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only). To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
Internet from more places and over larger areas than it can access by using WLANs. Using HP Mobile Broadband requires a network service provider (called a most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.
For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a SIM” sections in this chapter. For information on HP Mobile Broadband and how to activate service with a preferred mobile network operator, refer to the HP Mobile Broadband information included with your computer. For additional...
NOTE: HP Mobile Broadband is disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Removing a SIM To remove a SIM: Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch.
Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
The driver must be reinstalled. Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software.
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. In the left panel, click Manage wireless networks.
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Plug the other end of the cable into a network wall jack (2). Connecting to a local area network (LAN)
Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to the computer using one of the USB ports on the computer. Setting pointing device preferences To access Mouse Properties, select Start > Devices and printers. Then, right-click the device representing your computer, and click Mouse settings.
Rotating (select models only) NOTE: For some computer models, rotating is disabled at the factory. To enable rotating, select Control panel > Hardware and Sound > Mouse > Multitouch Gestures. Then, select the check box next to the function you want to enable. Rotating allows you to rotate items such as photos and pages.
NOTE: Your computer also supports additional TouchPad features. To enable these features, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned function.
Icon Increase brightness Sleep Switch screen image QuickLock Volume mute Volume down Volume up Previous track Play/pause Next track Stop Using the hotkeys Hotkeys are combinations of the Description Increases the screen brightness level incrementally. Initiates Sleep. Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing the switch screen image key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.
Hotkey fn+esc fn+up arrow fn+down arrow fn+left arrow fn+right arrow To use a hotkey command, follow either of these steps: ● Briefly press the – or – ● Press and hold down the release both keys at the same time. Using keypads The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.
Component Embedded numeric keypad num lk Num lock light Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the combination. ● To change the function of a keypad key to keypad functions while the keypad is off, press and hold key while pressing the keypad key.
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● External optical drive (select models only) for playing audio and video discs ●...
Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (select models only). ● When an audio CD or a DVD or BD is not playing, press the play/pause key (2) to play the disc. ●...
Using HP MediaSmart software HP MediaSmart turns your computer into a mobile entertainment center. With MediaSmart, you can enjoy music and DVD and BD movies. You can also manage and edit your photo collections. MediaSmart includes the following features: ●...
● Create multimedia presentations using audio and images ● Transmit sound and images with instant messaging programs ● Stream radio programs ● Create (burn) audio CDs using an optional optical drive Connecting external audio devices WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
● Edit pictures and video and create presentations ● Connect external video devices Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer. To connect a display device, connect the device cable to the external monitor port. ▲...
Your computer includes an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video and still photographs. To use the webcam, click the HP MediaSmart icon on the desktop, and select the webcam icon on the MediaSmart SmartMenu.
For optimum performance, observe the following guidelines while using the webcam: ● If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall.
Power management Setting power devices Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, thereby conserving power and letting you exit Sleep faster than exiting Hibernation. While the computer is in the Sleep state, the power light blinks.
Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on battery power, 1,080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft.
When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. To increase display brightness, press the Connecting AC power WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times.
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: ●...
To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.
Remove the battery (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ●...
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power light turns off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery charges faster if the computer is off.
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a ”weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by replacing the existing memory module. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
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If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
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Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Align the tabs on the memory module compartment cover with the notches on the computer (1) and close the cover (2).
Drives and external devices Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid state-drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
To run Disk Cleanup: Select Start > All Programs > Accessories > System Tools > Disk Cleanup. Follow the on-screen instructions. Replacing the hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.
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Pivot the hard drive upward (3) and lift the hard drive out of the hard drive bay (4). To install a hard drive: Insert the hard drive into the hard drive bay (1). Pivot the hard drive downward (2), and then slide the hard drive (3) to the right until the hard drive snaps into place.
● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.
On the Icon in System Tray row, click Show. Click OK. Managing power with a parked hard drive If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways: ● The computer will not shut down.
● DVD-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe ● Blu-ray ROM DVD±R/RW SuperMulti DL Drive ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions.
External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional docking device or optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of in the notification area.
Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card.
Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●...
You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: ●...
Password Power-on password* *For details about each of these passwords, refer to the following topics. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.
Power-on password Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted. Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility by turning on or restarting the computer.
Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.
Turning HP QuickWeb on and off To disable or reenable QuickWeb from within the Windows operating system: Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool. The QuickWeb dialog box is displayed. Click the Status tab.
Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.
Use the arrow keys to select a language, and then press enter. When a confirmation prompt with your language selected is displayed, press enter. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If Setup Utility menus are not visible, press keys to select Exit > Exit Saving Changes, and then press enter. ●...
Memory Test Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates.
To download and install software other than a BIOS update, follow these steps: Access the page on the HP Web site that provides software for your device: Select Start > Help and Support, and then select the software and drivers update.
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
● Number each disc before inserting it into the optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: Select Start >...
NOTE: The external optical drive must be connected to a USB port USB port on another external device, such as a hub or docking station. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ●...
NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (an entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.