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Fault Codes
Thermostat setting 2 & 5 flashing – the refrigerator has a fault contact customer
services
Trouble shooting
Problem
The fridge/freezer doesn't work
The temperature inside the
appliance is not cold enough
The temperature within the
appliance is too cold.
Solution
Check that the appliance is switched on.
Check that there has not been a power cut.
Check that the plug is not faulty.
Check that the fuse has not blown.
Check that the voltage is correct for the appliance.
Are there any faults with the socket? For this purpose, try
the plug of your appliance by connecting it to a socket which
you are sure is working.
Check that there is not too much food in the appliance.
Check that the thermostat is set to a suitable temperature.
Check that the appliance is not placed in direct sunlight, or
too near to a heating source.
Check that the ambient temperature is within the operation
limits of the appliance.
Are the doors of the appliance opened frequently? Once the
door is opened, the humidity found in the air in the room
enters the appliance, especially if the humidity levels in the
room are very high. The more frequently the door is opened
in humid conditions the more chance of the build up of
moisture.
Increase the working temperature by adjusting the
thermostat to a lower setting.
The highest setting should only be used as a rapid cool
setting and should only be set 2 hours before a large
amount of food is placed in the fridge. If this is not done the
temperature in the fridge compartment could fall below 0ºC
as the compressor will run continuously.
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