Troubleshooting - Whirlpool WFW3090GW Use & Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Error Code Appears in Display
Once any possible issues are corrected, touch the Power button once to clear the code. Re-select and restart the cycle.
(Water tap closed)
(Clean filter)
(Door open
indicator blinks)
FdL (or F29)
Fod
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
No or not sufficient water supply
because:
• Water faucet is closed.
• There are kinks in inlet hose.
• Water faucet pressure is too low.
• Mesh filters in inlet hose are
clogged.
• Water inlet hose is frozen up.
Waste water is not pumped out
because:
• There are kinks in drain hose.
• Drain hose is blocked or frozen up.
• Filter is blocked.
• Pump is blocked.
The door cannot lock.
The door cannot unlock.
Excessive foam formation (maybe by
overdosage of detergent) interrupted
the program/cycle. This interruption
may be repeated several times until
foam is adequately reduced.
Solution
Open the water faucet.
Make sure there are no kinks in the inlet hose.
Make sure water pressure is sufficient.
Clean the mesh filters in the inlet hose.
Install the washer at an ambient temperature of at least
41°F (5°C).
After the problem has been corrected, touch the Start/Pause
button. If the problem persists, touch and hold the Power
button for at least 3 seconds.
Check the drain hose for kinks.
Install the washer at an ambient temperature of at least
41°F (5°C).
Clean the drain pump filter as described in the "Cleaning the
Drain Pump Filter/Draining Residual Water" section.
After the problem has been corrected, touch the Start/Pause
button. If the problem persists, touch and hold the Power
button for at least 3 seconds.
Firmly press the door in the area of the door lock to properly
close it. Then touch the Start/Pause button. If the problem
persists, touch and hold the Power button for at least
3 seconds.
Firmly press the door in the area of the door lock. Then touch
and hold the Power button for at least 3 seconds. If the Hot
cycle is selected, wait until cool-down and touch and hold the
Power button again for at least 3 seconds. Turn on the washer.
If the failure still appears, check and eventually correct the
possible cause as indicated for the "Clean filter" error code.
Then turn on the washer again. If the door does not unlock,
touch and hold the Power button for at least 3 seconds.
If the door still does not unlock, refer to the "How to Open
Door in Case of Failure" section. Before draining water/
opening the door, wait until the water has cooled down
(for hot wash programs).
Start the Rinse & Spin program, with the Intensive
Rinse option. Follow the detergent manufacturer's dosing
recommendations.
Use the Dosing Aid option.
Make sure the drain pump filter is clean.
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