Contacting Customer Care By E-Mail Or Telephone; Taking The Notebook To A Service Partner - HP L2000 Getting Started Manual

Contacting Customer Care by e-mail or telephone

If the notebook is connected to the Internet, select Start > Help and Support
to get help by e-mail or to access Customer Care telephone numbers.
If the notebook is not connected to the Internet, refer to the printed warranty
or Worldwide Telephone Numbers booklet (English only) included with the
notebook to contact Customer Care.

Taking the notebook to a service partner

If Customer Care advises you to take your notebook to a service partner, be
sure to provide the service partner with the information listed in "Preparing to
call Customer Care," earlier in this appendix. In addition, be sure to delete
all passwords or to disclose all passwords to the service partner.
For information about deleting a Microsoft Windows password, select
Start > Help and Support. (The deletion procedures vary according to the
types of Windows passwords you have set.)
Getting Started
Troubleshooting
A–9