Nortek 2GIG GC3E-345-K1 User Manual

Security & automation system

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2GIG

GC3/GC3e Security & Automation System

GC3/GC3e User's Guide

10023750 B

WARNING: OWNER'S INSTRUCTION NOTICE

Not to be removed by anyone except occupant

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Page 1 ® 2GIG GC3/GC3e Security & Automation System GC3/GC3e User’s Guide 10023750 B WARNING: OWNER’S INSTRUCTION NOTICE Not to be removed by anyone except occupant...
Page 2: Table Of Contents
Copyright © 2019 Nortek Security & Control LLC. All Rights Reserved. U.S. Patent D727,857. Australian Patent No. 357098. Additional Patents Pending. The 2GIG, GC3, GC3e, GoControl, and Linear logos are registered trademarks of Nortek Security & Control LLC in the United States and/or other countries. Other Nortek Security &...
Page 4: Introduction
This added time, complexity and confusion for the user. The simpliﬁ ed user interface will reduce confusion and frustration for those who may not interact with their security system every day. With the common tasks up front, it’s easy to select without having to memorize. Copyright © 2019 Nortek Security & Control LLC...
Page 5: Document Conventions
Italics Denotes the names of variable information and optional settings that can be selected or entered using the touchscreen. It is also used to refer readers to other Nortek Security & Control or 2GIG product documents that you can read for more information.
Page 6: Technical Support
System Features and Capabilities If you’re familiar with other 2GIG Control Panels, you’ll notice the new GC3e Panel from Nortek Security & Control offers the very best components of the GC2 Panel and has been transformed by a major visual upgrade— offering a larger touchscreen and an intuitive user interface featuring convenient, gesture-based navigation.
Page 7 “front door.” Date, Time and Weather Forecasts are supported by most Remote Service Providers in most regions. Consult your provider to determine if this feature is enabled. Copyright © 2019 Nortek Security & Control LLC.
Page 8: Additional Accessories
Emergency. When the buttons are enabled and visible, users can manually trigger an alarm from the GC3e Panel. Alarms can also be activated from a wireless keypad (if installed), from wireless sensors, or from portable devices (for example, a Panic Button Remote). See “Emergency Features.” Copyright © 2019 Nortek Security & Control LLC...
Page 9 The system’s wired and/or wireless sensors that have been programmed by the installer are also sometimes referred to as zones. Examples of zones that are typically set up for a home installation include Front Door, Sliding Glass Door, Living Room Bay Window, and so on. Copyright © 2019 Nortek Security & Control LLC.
Page 10: Features To Limit False Alarms
“In the Event of a Burglary Alarm” 4.2.5.1.2 Abort Abort Window Dialer Delay “In the Event of a Burglary Alarm” 4.2.5.2 Alarm Transmission Abort Window Dialer Delay “In the Event of a Burglary Alarm” Copyright © 2019 Nortek Security & Control LLC...
Page 11 Shock and Vibration For optimum protection against shock and vibration, make sure that your installer has securely mounted the touchscreen ﬂ ush against the wall or properly installed it in a compatible desktop kit. IMPORTANT: To prevent touchscreen damage during cleaning, see “Screen.” Copyright © 2019 Nortek Security & Control LLC.
Page 12: Limitations Of Alarm Products
Although installing an alarm system may make homeowners eligible for lower insurance rates, an alarm system is not a substitute for insurance. Homeowners, property owners, and renters should continue to act prudently in protecting themselves and continue to insure their lives and property. Copyright © 2019 Nortek Security & Control LLC...
Page 13: Touchscreen Basics
Lets users arm/ See “Arm the Features disarm the system. System.” NOTE: Access to some features is restricted. To gain access to a restricted feature, you must know the Master User Code. See “Users.” Copyright © 2019 Nortek Security & Control LLC.
Page 14: System Status Messages
The status bar that appears on the top of the Home screen and on most system menus reveals a variety of icons providing system information and access to different functions. System Status Bar System Icons Copyright © 2019 Nortek Security & Control LLC...
Page 15: Using The Inbox
2. In the drop-down menu, tap Alarms. » If a message was marked as private, a lock icon Unread Messages > Alarms appears next to the message. The system reveals the alarm messages. Copyright © 2019 Nortek Security & Control LLC.
Page 16 The system marks the message as unread. Deleting a Message If you want to permanently remove a message from the Inbox, you can delete it. To delete a message: 1. Open the desired message. Copyright © 2019 Nortek Security & Control LLC...
Page 17: Using Bookmarks
5. Navigate to the Home screen. 3. At the Bookmark this screen? message, tap OK. 6. Press and hold the bookmark icon until a Clear Bookmark? message appears. Tap OK to clear the bookmark. Copyright © 2019 Nortek Security & Control LLC.
Page 18: Using The System Menus
Across the bottom of the Home screen, users can tap a button to access other menus. These menus include Smart Home Controls, System Info and Usage, and System Settings. System Menus Copyright © 2019 Nortek Security & Control LLC...
Page 19: Responding To Trouble Alerts
9 a.m. It will not stop the trouble alert notiﬁ cation from displaying on the touchscreen so they can be acknowledged, nor will it stop the trouble alert report from being sent to the Central Station. Copyright © 2019 Nortek Security & Control LLC.
Page 20: Burglary Protection
Once installed, the system continuously monitors all of its sensors. For an alarm to sound, burglary protection sensors must be armed (see “Arm the System”). The Copyright © 2019 Nortek Security & Control LLC...
Page 21: Sample Burglary Alarm Plan
DW - DOOR/WINDOW SENSOR PIR - MOTION DETECTOR GB - GLASS BREAK SENSOR PAD - WIRELESS KEYPAD ES - EXTERNAL SIREN GARAGE MAIN AND SIDE GARAGE DOOR SENSORS (WITH ENTRY/EXIT DELAY) diag-gc3-burglary-floor-plan-en Copyright © 2019 Nortek Security & Control LLC.
Page 22: Arm The System
NOTE: Consult your installer to determine if your system is conﬁ gured with the Quick Arming feature. When enabled, the Quick Arming feature allows anyone to arm the system without entering a user code. When disabled, you must enter an active user code to arm the system. Copyright © 2019 Nortek Security & Control LLC...
Page 23: Force Bypassing
10 seconds. Once the countdown expires, occupants will not be able to enter or exit through protected doors and windows without triggering the burglary alarm. Copyright © 2019 Nortek Security & Control LLC.
Page 24 3. When the system status message changes to Enter Your Code to Cancel Bypass System Ready to Arm (BYPASS), you can arm the system. See “Arm the System.” Copyright © 2019 Nortek Security & Control LLC...
Page 25: Use The Quick Exit Button
This starts the Exit Delay countdown to give you time to exit through an Exit/Entry door without having to re-arm the system. At the end of the countdown, the system arms itself in the appropriate mode. Copyright © 2019 Nortek Security & Control LLC.
Page 26: Transmit A User Duress Report
1. Enter the premises using one of the Exit/Entry doors. The system’s Entry Delay beeps sound. NOTE: Consult your installer to determine how the Entry Delay feature is conﬁ gured on your system (30-240 seconds). Copyright © 2019 Nortek Security & Control LLC...
Page 27: In The Event Of A Burglary Alarm
30 seconds. For UL 1023: Household Burglar Alarm Units compliance, The system will announce “System Disarmed” and return to this setting may be conﬁ gured to a maximum of 45 the Home screen. seconds. Copyright © 2019 Nortek Security & Control LLC.
Page 28 If you enter your code after the Abort Window Dialer Delay countdown expires and before the Alarm Cancel Time expires, the following message appears. Alarm Report Already Transmitted…Cancel Being Sent Message 3. Tap OK to dismiss the notiﬁ cation message. Copyright © 2019 Nortek Security & Control LLC...
Page 29 If you enter your code after the Alarm Cancel Time countdown expires, the system reveals the Alarm History. Alarm History The system clears the alarm. You can also clear the Alarm History. See “Clear the Alarm History.” Copyright © 2019 Nortek Security & Control LLC.
Page 30: Fire And Carbon Monoxide Protection
BEDROOM IMPORTANT: Regulations pertaining to smoke alarm installations vary. For more information, contact your local fire department or local authority having jurisdiction. Copyright © 2019 Nortek Security & Control LLC...
Page 31: Emergency Action Plan
NOTE: If Smart Areas are conﬁ gured, the Fire Alarm must be acknowledged and cleared in each Smart Area. This can be done at a keypad assigned to that area or by using the Smart Areas button on the home screen. Copyright © 2019 Nortek Security & Control LLC.
Page 32: Emergency Features
Panic, Fire, or Emergency Alarm” below. This reveals a screen that is typically conﬁ gured by installers to include these 24-hour emergency alarm buttons: 24-Hour Alarm Buttons 2. Review the Alarms list. Then tap Clear Alarm History. Alarms Screen Copyright © 2019 Nortek Security & Control LLC...
Page 33: Activate A Manual Panic, Fire, Or Emergency Alarm
The Control Panel emits a loud , patterned warning siren and continues to sound until the system is disarmed (see “To Disarm the System”). The system also transmits an Emergency Report to the Central Station. Copyright © 2019 Nortek Security & Control LLC.
Page 34: Remote Control
Depending on the individual key fob settings, it may be conﬁ gured to set of an external siren/sounder, control a lock, control a light, or used to activate a different auxiliary function. Copyright © 2019 Nortek Security & Control LLC...
Page 35: Lights
3. At the Locks screen, swipe left to unlock or right to lock. You can also tap the lock or unlock icon. » To change the thermostat mode, tap the current setting to open a menu and tap the desired mode. Copyright © 2019 Nortek Security & Control LLC.
Page 36: Garage Doors
There are a wide variety of scenes that you can create. Some of the more common include: » Leaving for the Day: Create a scene named “Leave” to lock the door, turn off all lights, adjust the thermostat. Copyright © 2019 Nortek Security & Control LLC...
Page 37 To save the scene as is, tap any area outside of the drop-down menu to close it. For example, tap the arrow next to Lights. Any devices added to the scene appear in the list. Add or Remove Items > Lights Scene Copyright © 2019 Nortek Security & Control LLC.
Page 38 ﬁ nished. 1. Navigate to the Smart Home Controls menu. See “Navigate to the Smart Home Controls Menu.” 2. At the Smart Home Controls menu, tap Edit Scenes. Scenes > Edit Scenes Copyright © 2019 Nortek Security & Control LLC...
Page 39: Rooms
2. At the Smart Home Controls screen, tap Rooms. For example, enter: Home Theater Enter a Name for the New Room Smart Home Controls > Rooms 6. At the <New Room Name> screen, tap Add or Remove Items. Copyright © 2019 Nortek Security & Control LLC.
Page 40 To add other devices to the room, tap Back. » To save the room as is, tap any area outside of the drop- down menu to close it. Any devices added to the room appear in the list. Copyright © 2019 Nortek Security & Control LLC...
Page 41: Smart Areas
Yellow – One or more Smart Areas are in a Trouble State. Smart Areas Button - Trouble State » Red – One or more Smart Areas are in an Alarm State. Smart Areas Button - Alarm State Copyright © 2019 Nortek Security & Control LLC.
Page 42 Alert conditions are present at the same time. Smart Areas - Alarms 1. To acknowledge or clear an alarm press the Disarm button on the Smart Area that is displaying an alarm. 5. View Troubles – Press Acknowledge Copyright © 2019 Nortek Security & Control LLC...
Page 43: System Info And Usage
» Zone Bypassed/Unbypassed: Keeps a record of when zone sensors are bypassed and unbypassed, and makes a note when zones are bypassed or Copyright © 2019 Nortek Security & Control LLC.
Page 44: System Info
The Dealer Info screen shows basic contact information for your 2GIG alarm dealer. Navigate to the Dealer Info Screen To navigate to the Dealer Info screen: 1. At the Home screen, tap System Info and Usage. Copyright © 2019 Nortek Security & Control LLC...
Page 45 Info Screen” in the next section. About the Dealer Info Screen For information about your 2GIG alarm dealer, navigate to the Dealer Info screen. See “Navigate to the Dealer Info Screen” in previous section. Dealer Info Screen Copyright © 2019 Nortek Security & Control LLC.
Page 46: System Settings
To activate the Duress Code: 1. At the Home page, tap System Settings. 2. Enter the Master User Code to access the System Settings menu. Copyright © 2019 Nortek Security & Control LLC...
Page 48 The new user name and code appears in the Users page. User Screen > New User 6. Tap when ﬁ nished. 8. Tap when ﬁ nished or continue with the steps in the “Editing a User” section that follows. Copyright © 2019 Nortek Security & Control LLC...
Page 50 Tap Set Start Time. Scroll to the desired Hour, Minute, and AM/PM and tap Set. d. Tap Set End Time. Scroll to the desired Hour, Minute, and AM/PM and tap Set. Copyright © 2019 Nortek Security & Control LLC...
Page 51 To delete a user: 1. At the Home screen, tap System Settings. 2. Enter your user code to access the System Settings menu. 3. Tap Users. e. Tap to save the schedule. Copyright © 2019 Nortek Security & Control LLC.
Page 52: Sounds
2. At the Enter Your Code to Access the System » Keypad Settings screen, enter the Master User Code. » System Annunciation 3. Enter Your Code to Access the System Settings when ﬁ nished. Copyright © 2019 Nortek Security & Control LLC...
Page 53: Bypass Sensors
2. At the Enter Your Code to Access the System Bypassed Sensors Screen Settings screen, enter an active, user code. 5. Tap to return to the System Settings menu. 6. Tap to return to the Home screen. Copyright © 2019 Nortek Security & Control LLC.
Page 54 To remove a sensor from the Bypassed Sensors list: 1. At the Home screen, tap System Settings. 2. Enter the Master User Code to access the System Settings. 3. Tap Bypass Sensors. Copyright © 2019 Nortek Security & Control LLC...
Page 55: Smart Home Settings Menu
See “Remove a Device.” To add a Z-Wave device to the network: 1. Navigate to the Smart Home Settings menu. See “Navigate to the Smart Home Settings Menu” above. Copyright © 2019 Nortek Security & Control LLC.
Page 56 5. (Optional) At the Listening for New Devices to When the system discovers a device, the New Add screen, tap Rename. device found and Adding device message appears. Listening for Devices to Add—Rename Adding Device Copyright © 2019 Nortek Security & Control LLC...
Page 57 OFF/ON, pressing a button once or twice, or ﬂ ipping a switch on the device. Every device is different. Consult the device’s installation guide for instructions. Copyright © 2019 Nortek Security & Control LLC.
Page 59 While the system is rediscovering the network it displays the status of each node as it is checked. Rediscover Network—Status When the rediscovery is complete, the Rediscover Network screen with the Start button (shown above) appears again. Copyright © 2019 Nortek Security & Control LLC.
Page 60 Tap OK or wait a few seconds for the message to close automatically. Z-Wave Controller Reset Message 4. To view the options available for a device, tap the menu button ( Copyright © 2019 Nortek Security & Control LLC...
Page 61 To hide a device on Smart Home Control screens: 1. Tap the menu button ( ) next to the device and tap Hide. 3. Tap to return to the Smart Home Settings Smart Home Devices – Hide menu. Copyright © 2019 Nortek Security & Control LLC.
Page 62 To remove a non-communicating node from the system: 1. Tap the menu button ( ) next to the non-communicating device and tap Remove. Smart Home Devices – Remove 2. Tap to return to the Smart Home Settings menu. Copyright © 2019 Nortek Security & Control LLC...
Page 63 Replace. Smart Home Devices – Non-Communicating Device An onscreen keyboard appears. Smart Home Devices – Enter a name for the device 2. Enter a new name for the device and tap Done. Copyright © 2019 Nortek Security & Control LLC.
Page 64 A conﬁ rmation dialog appears when the replacement is ﬁ nished. Smart Home Devices – Replacement Finished 4. Tap OK to close the conﬁ rmation dialog. 5. Tap to return to the Smart Home Settings menu. Copyright © 2019 Nortek Security & Control LLC...
Page 65 Smart Home Settings Manage button next to the device that will act as the menu. controller. NOTE: Refer to device documentation for Z-Wave Association—Manage information about the association groups supported by the device. Copyright © 2019 Nortek Security & Control LLC.
Page 66 4. At the System Settings menu, tap Smart Home the network. Settings. NOTE: If a new Z-Wave device is added to the network, the secondary controller must be re-learned into the network Copyright © 2019 Nortek Security & Control LLC...
Page 67: Screen
The Dim Brightness refers to the brightness level of the touchscreen when backlit. To adjust the Dim Brightness: 1. Navigate to Screen. See “Navigating to Screen” on the previous page. Copyright © 2019 Nortek Security & Control LLC.
Page 68 USB ﬂ ash drive. Supported ﬁ le formats include: JPG, Windows BMP, and PNG. c. Insert the USB drive into the top of the panel (you will need to remove the rubber cap to expose the USB connector). Copyright © 2019 Nortek Security & Control LLC...
Page 69 “Okay” button signifying the process has been completed. f. Click “Okay.” Screen Saver - Photos Transferred All default or previously loaded photos will be deleted from the Panel. Screen Saver - Deleting Photos Copyright © 2019 Nortek Security & Control LLC.
Page 70 4. Scroll through the date options select the appropriate Month, Day, and Year. 5. Scroll through the time options to select the appropriate Hour, Minute, and choose between AM/PM. 6. Tap when ﬁ nished. Copyright © 2019 Nortek Security & Control LLC.
Page 71: Language
3. Tap Language. Language Menu 2. Enter the Master User Code to access the System Settings menu. System Tests 4. Select English, French, or Spanish to change System Language. 3. Tap System Tests. Copyright © 2019 Nortek Security & Control LLC.
Page 72 WARNING!! If a bar appears, it indicates the test failed. To protect your dwelling and its occupants from adverse events, contact your 2GIG alarm dealer for technical assistance. 5. Tap the button. Copyright © 2019 Nortek Security & Control LLC...
Page 73: Broadband
WiFi as the main panel or to the systems 6. Scroll down the screen and tap Siren Audio Test. internal Access Point. See the section “Access Point.” This tests the internal siren on the GC3e Panel. Copyright © 2019 Nortek Security & Control LLC.
Page 74: Firmware Update
GC3e Panel from its power source section titled “Installing USB Firmware Updates and do NOT remove the USB thumb drive from the (System Icon).” panel until the update is complete. Copyright © 2019 Nortek Security & Control LLC...
Page 75: Attaching To A Wireless Network
Wireless Selection Selection Buttons Refresh Network Options A list of available networks will be displayed. 3. Tap Network to connect to. Select Wireless Network Tapping Refresh will refresh the list of available networks. Copyright © 2019 Nortek Security & Control LLC.
Page 76: Wired Network (Ethernet)
2. Enter network SSID. 3. Select authentication type used by the network. See the section “Setting up a Static IP address” to manually 4. Enter password. conﬁ gure a static connection to the network. Copyright © 2019 Nortek Security & Control LLC...
Page 77 4. After any edits have been made, press Save Access Point Settings to save any conﬁ guration settings. 5. Tap Setting Up a Static IP Address By default the the GC3 Panel will connect using DHCP to Copyright © 2019 Nortek Security & Control LLC.
Page 78: Replace The Gc3E Cellular Radio Module
GC2 Control Panel. 4. Remove the hinged door from the GC3e Control Panel. Remove Hinged Door To replace the Cellular Radio Module into a system: 1. From the Home screen, tap System Settings. Copyright © 2019 Nortek Security & Control LLC...
Page 79 10. (Optional) Install the lock on the Cellular Radio Module bay door. See “(Optional) Lock/Unlock the Cellular Radio Module Door” in the section that follows. 7. Press Radio Test. 11. Replace the hinged door. Radio Test 12. Tap Done. Copyright © 2019 Nortek Security & Control LLC.
Page 80: Chimes
1. At the Home screen, tap System Settings. Home Screen - System Settings 2. Remove the door-lock screw from the UNLOCK position on the right. GC3e Panel—UNLOCK position 2. Select Sensor Chimes. Sensor Chimes Copyright © 2019 Nortek Security & Control LLC...
Page 81: Smart Areas Settings
Smart Areas 5. Select a chime for each sensor that requires a notiﬁ cation. Select Chime - Notiﬁ cation 3. Select the edit icon for the Smart Area to be edited. Edit Icon Copyright © 2019 Nortek Security & Control LLC.
Page 82 4. Use the keyboard to enter a unique name for the Smart Area. Smart Area Name 5. Press Done. 6. Repeat steps 3 & 4 to rename each Smart Area. Rename Smart Areas Copyright © 2019 Nortek Security & Control LLC...
Page 83: Limited Warranty
There are no obligations or liabilities on the part of Nortek Security & Control LLC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property, revenue, or proﬁ...

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Nortek 2GIG GC3E-345-K1 User Manual

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