HP Compaq tc4400 Getting Started Manual
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HP Compaq tc4400 Getting Started Manual

HP Compaq tc4400 Getting Started Manual

Hp compaq notebook series
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Download this manual See also: Troubleshooting Manual, Maintenance and Service Manual

Getting Started

HP Compaq Notebook Series
Document Part Number: 367187-002�
May 2006
This guide explains how to set up your hardware and software
and begin using the computer in Microsoft Windows.
Enhanced for Accessibility

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  • Page 1: Getting Started

    Getting Started HP Compaq Notebook Series Document Part Number: 367187-002� May 2006 This guide explains how to set up your hardware and software and begin using the computer in Microsoft Windows. Enhanced for Accessibility...
  • Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    1 First-time setup Identify required hardware ......1–1 Set up the computer ......1–3 Step 1: Insert the battery pack .
  • Page 4 Contents 3 Troubleshooting Troubleshooting resources ......3–1 Quick troubleshooting ......3–2 The computer is unable to start up.
  • Page 5 C Backup and recovery Safeguard your data ......C–1 Back up the system......C–2 Back up specific files or folders .

  • Page 6: First-Time Setup

    First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, HP Smart AC adapter, power cord, and the battery pack. ✎ Components included with the computer may vary by region and by model.
  • Page 7 First-time setup Components HP Smart AC Adapter Power cord Battery pack ✎ Use only the included AC adapter or one approved for use with this computer. ✎ Unless you use dial-up networking, the modem cable is optional for setup. 1–2...

  • Page 8: Set Up The Computer

    Set up the computer To set up the computer, you will 1. Insert the battery pack into the computer. 2. Connect the computer to external power. ✎ The battery pack begins to charge. 3. Turn on the computer. 4. Set up the software. 5.

  • Page 9: Step 1: Insert The Battery Pack

    First-time setup Step 1: Insert the battery pack To insert the battery pack: ✎ Battery packs vary by model. 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery pack 1 into the battery bay until it is seated. 3.

  • Page 10: Step 2: Connect The Computer To External Power

    Step 2: Connect the computer to external power ✎ Power cords and AC outlets vary in appearance by region and country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer.

  • Page 11: Step 3: Turn On The Computer

    First-time setup When the computer receives AC power, the battery pack begins to charge and the battery light (on the front of the computer) is turned on. When the battery pack is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery pack is fully charged and the battery light is turned off.
  • Page 12 3. Slide the power switch 1 toward the front of the computer. The power/standby light 2 is turned on, and you are prompted to begin software setup. ✎ The power/standby light is visible whether the computer is open or closed. Getting Started First-time setup 1–7...

  • Page 13: Step 4: Set Up The Software

    First-time setup Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: ■� After you respond to the setup prompt, you must complete the entire setup process without interruption.

  • Page 14: Step 5: Create Recovery Discs (Recommended)

    (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability.

  • Page 15: Next Steps

    Install additional hardware and software Identify and install hardware To see a list of hardware installed on the computer: 1. Select Start > My Computer. 2. In the left pane of the Systems Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify your device configurations using Device Manager.

  • Page 16: Locate Or Install Software

    Next steps Locate or install software The computer includes software that may be ■� Preinstalled on your hard drive. To see a list of the ready-to-use software preinstalled on your computer: 1. Click Start > All Programs. 2. Double-click the program you want to open. ■�...

  • Page 17: Protect The Computer

    Search field in the Help and Support Center. Protect your system files The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to Appendix C, “Backup and recovery,” for additional information.

  • Page 18: Protect Your Privacy

    Next steps Protect your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your computer, and your data. To optimize the privacy protection features included with the computer ■�...

  • Page 19: Use The Computer Safely

    The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo the Help and Support Center, select Start > Help and Support > User Guides.

  • Page 20: Connect To A Computer Network

    WARNING: To reduce potential safety issues, only the AC adapter or Å battery pack provided with the computer, a replacement AC adapter or battery pack provided by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer.

  • Page 21: Update Your Software

    Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer might have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices.

  • Page 22: Turn Off The Computer Correctly

    Next steps Turn off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off. ✎...

  • Page 23: Troubleshooting

    Troubleshooting resources If you experience computer problems, follow the troubleshooting steps below: 1. Refer to “Quick troubleshooting,” next in this chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support.

  • Page 24: Quick Troubleshooting

    Troubleshooting Quick troubleshooting The computer is unable to start up To turn on the computer, slide the power switch toward the front of the computer. When the computer is turned on, the power light is turned on. If the computer and the power light are not turned on when you slide the power switch on, adequate power may not be available to the computer.

  • Page 25: The Computer Screen Is Blank

    The computer screen is blank If the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly.

  • Page 26: Software Is Functioning Abnormally

    Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■� Restart the computer: ❏� In Microsoft® Windows® XP Home, select Start > Turn Off Computer > Restart. ❏� In Windows XP Professional, select Start > Turn Off Computer >...

  • Page 27: The Computer Is Unusually Warm

    CAUTION: Emergency shutdown procedures result in the loss of Ä unsaved information. 1. Press ctrl+alt+delete 2. Slide the power switch toward the front of the computer and hold it for at least 5 seconds. 3. Disconnect the computer from external power and remove the battery pack.

  • Page 28: An External Device Is Not Working

    Troubleshooting An external device is not working If an external device does not function as expected: ■� Turn on the device as instructed in the device documentation. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■�...

  • Page 29: Help And Support Center

    ■� Links to community forums of IT experts. Customer Care If you are unable to find the help you need by using the Help and Support Center, you may need to contact Customer Care. Getting Started� http://www.hp.com/go/techcenter/wireless Troubleshooting 3–7...

  • Page 30: Prepare To Contact Customer Care

    ❏� The service tag label is on the bottom of the computer. ❏� To display the service tag information on the computer screen, select Start > Help and Support > My HP Computer. ■� Date the computer was purchased. ■�...

  • Page 31: Notebook Tour

    A� Notebook Tour� ✎ Components included with the computer may vary by region and by model. The illustrations in this appendix identify the standard features included on most computer models. Getting Started A–1...

  • Page 32: Top Components

    Notebook Tour Top components Components Caps lock light Presentation button Volume mute light Volume mute button A–2 Volume down button Volume up button Num lock light Getting Started...

  • Page 33: Keys

    Keys Components Function keys (6) fn key Microsoft® Windows® logo key Getting Started Notebook Tour Windows application key Embedded numeric keypad keys (15) A–3...

  • Page 34: Pointing Devices

    Notebook Tour Pointing devices Component Pointing stick Left pointing stick button TouchPad Left TouchPad button A–4 Right TouchPad button TouchPad scroll zone Right pointing stick button Getting Started...

  • Page 35: Fingerprint Reader

    Notebook Tour Fingerprint reader The fingerprint reader allows you to log on to Windows using a fingerprint registered in ProtectTools Security Manager, instead of using a Windows password. ✎ The location of the fingerprint reader varies by model. Getting Started A–5...

  • Page 36: Wireless Antennae

    Notebook Tour Wireless antennae Two wireless antennae send and receive wireless device signals. These antennae are not visible from the outside of the computer. For wireless regulatory notices pertaining to your region, refer to the Regulatory, Safety and Environmental Notices located in the Help and Support Center.

  • Page 37: Front Components

    Front components Rear components Components Wireless light Power/standby light Battery light Drive light Infrared port ® Bluetooth (select models only) Display release button Getting Started module Notebook Tour USB port RJ-11 (modem) jack RJ-45 (network) jack Power connector External monitor port S-Video-out jack A–7...

  • Page 38: Left-Side Components

    Notebook Tour Left-side components Right-side components Components Security cable slot Vent* Wireless button (select models only) USB port Info Center button Power switch *Depending on computer model, vents vary in number and location. A–8 Speaker Audio-out (headphone) jack Audio-in (microphone) jack Powered USB port PC Card slot or optional smart card reader...

  • Page 39: Bottom Components

    Bottom components Components Docking connector Accessory battery connector Vents (2) Primary battery bay Getting Started Notebook Tour Primary battery pack release latch Hard drive bay Expansion memory module compartment A–9...

  • Page 40: B Connect To The Internet From Your Home

    Connect to the Internet The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must ■� Choose an Internet service provider (ISP). ■� Choose the type of Internet connection you want, such as broadband, wireless, or dial-up, and connect the hardware.

  • Page 41: Use The New Connection Wizard

    Connect to the Internet from your home Use the New Connection Wizard You can use the New Connection Wizard to connect to the Internet ■� If you already have an account with an ISP. ■� If you have a disc from an ISP. ■�...

  • Page 42: Choose The Type Of Internet Connection

    A wireless network set up at home requires a wireless router, purchased separately. To learn about setting up wireless access, visit http://www.hp.com/go/wireless ■� Dial-up: You can access the Internet by dialing into a service provider using a modem cable connected to an RJ-11 (modem) jack.

  • Page 43: C Backup And Recovery

    ✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. ✎ To copy software to a disc on this computer, the computer must be connected to an optional external MultiBay device with an optical drive.

  • Page 44: Back Up The System

    You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens.

  • Page 45: Back Up The Entire System

    To back up the entire system: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens.
  • Page 46 Backup and recovery 3. Click Backup to protect system settings and important data files, and then click Next. 4. Click Backup entire hard drive, and then click Next. The Entire Drive Backup Manager opens. 5. Click Next. 6. Select where you want to back up your entire drive. You can back up to one of the following locations: ❏�...

  • Page 47: Back Up Modifications Made To The System

    To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens.

  • Page 48: Schedule Backups

    Backup and recovery Schedule backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The Backup and Recovery Manager opens. 2. Click Expert Mode. 3. Click Schedule Backups.

  • Page 49: Recover The System

    Recover the system HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs.

  • Page 50: Create Recovery Discs (Recommended

    Create recovery discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up...
  • Page 51 To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. 2. Click Next. 3. Click Create recovery CDs and DVDs to recover the system (recommended).

  • Page 52: Perform A Recovery

    Start the full system recovery from either the Start button or 1. From the Start menu: a. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens.
  • Page 53 From a. Restart the computer. b. Press displayed on the screen. c. Continue to step 2 to complete the recovery process. 2. Choose one of the following options: ❏� Recover PC to a specific point in time: Allows you to recover from a previous recovery point.

  • Page 54: Operating Environment

    The following sections provide information on the operating environment specifications and power specifications. Operating environment The operating environment information in the following table might be helpful if you plan to use or transport your computer in extreme environments. Factor Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating...

  • Page 55: Rated Input Power

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer is capable of accepting DC power within the...
  • Page 56 AC adapter connecting 1–5 identifying 1–2 accessory battery connector A–9 altitude specifications D–1 antennae, wireless A–6 antivirus software 2–3 audio-in (microphone) jack A–8 audio-out (headphone) jack A–8 backup and recovery recovery discs 1–9 battery bay, primary A–9 battery connector, accessory A–9 battery light 1–6 battery pack 1–2...
  • Page 57 A–3 hard drive bay A–9 3–8 headphone jack A–8 Help and Support Center 3–7 hibernation 1–3 HP Smart AC Adapter 1–2 humidity specifications D–1 IEC 60950 compliance 2–5 Info Center button A–8 infrared port A–7 installing software 2–2 Internet Connection Firewall 2–4...
  • Page 58 keys embedded numeric keypad A–3 A–3 function A–3 Windows application A–3 Windows logo A–3 labels, service tag 3–8 language settings, software setup 1–8 left pointing stick button A–4 left TouchPad button A–4 left-side components A–8 lights battery 1–6 caps lock A–2 drive A–7 num lock A–2 power/standby 1–7...
  • Page 59 Index power problems, troubleshooting 3–2 power switch A–8 light 1–7 turning off 2–8 turning on 1–7 power/standby light 1–7 presentation button A–2 printer 3–6 privacy protection features 2–4 Product Id 3–8 product number 3–8 quick troubleshooting 3–2 rated input power specifications D–2 reader, fingerprint A–5 rear components A–7...
  • Page 60 troubleshooting procedures external device problems 3–6 hibernation or standby problems 3–3 overheating problems 3–5 software problems 3–4 virus problems 3–4 wireless network problems 3–6 troubleshooting resources, Help and Support Center 3–7 turning off 2–8 turning on 3–2 tutorials, tours 3–7 updates, software 2–7 USB port, powered A–8 USB ports A–7...

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