Resetting The Computer - HP Compaq Presario,Presario V4000 Maintenance And Service Manual

Product Description

1.2 Resetting the Computer

If the computer you are servicing has an unknown password,
follow these steps to set a new password. These steps also
clear CMOS:
1. Enter an incorrect password and press
2. Repeat step 1 two more times.
After the third entry of the incorrect password, the computer
responds with a "System Disabled" message and provides an
override password.
3. On another computer running Windows XP, download the
unlock6.exe utility from the HP Channel Services Network
(CSN) Web site at
unlock6.exe utility into the root directory (C:\ drive).
4. Access MS-DOS by clicking Start > All Programs >
Accessories > Command Prompt.
5. Enter
generated by the computer in step 2.
The computer responds with another system-generated
password.
6. Enter the password generated in step 5 on the disabled
computer to enter the system BIOS. In the BIOS, navigate
to the Security tab and Administrator Password. Enter the
password generated in step 5 as the current password. Enter
a new password to change it.
7. The password has been reset and all CMOS settings have
been cleared.
1–4
http://www.hp.com/partners/csn
, where "xxxxx" is the password
unlock6 xxxxx 0
.
enter
. Copy the
Maintenance and Service Guide