Remote Control Issues - Samsung QE75Q60ABUXRU E-Manual

Remote Control Issues

When the remote control isn't working, these steps may help resolve the problem.
The problem
The remote control does
not work.
The remote control
batteries run out quickly.
External devices cannot
be operated with the TV
remote control.
The connection between the Samsung Smart Remote and the TV may be lost.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the
buttons simultaneously for 3 seconds or more.
Also, if the remote control is not working or slow, the batteries might be low or dead. If this
is the case, replace the batteries. Alkaline batteries are recommended for longer battery
life.
The batteries may be consumed quickly if the remote control is used very frequently or the
Voice Wake-up function is turned on.
You can extend the battery life by turning off the
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The Voice Wake-up function may not be supported depending on the model,
Assistant or geographical area.
Check the cable connection between the TV and external devices.
When the symptom persists, set it manually in
Try this!
Voice Wake-up
Settings Voice Wake-up
- 175 -
function.
Voice
Source Universal Remote
and
Setup.