HP Compaq NC4400 Getting Started Manual
Compaq tablet pc series
Hide thumbs
Also See for Compaq NC4400:
- Maintenance and service manual (228 pages) ,
- Quickspecs (35 pages) ,
- Network manual (16 pages)
Table of Contents
Troubleshooting
Related Manuals for HP Compaq NC4400
Summary of Contents for HP Compaq NC4400
-
Page 1: Getting Started
Getting Started HP Compaq Tablet PC Series Document Part Number: 367427-002 May 2006 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft Windows. Enhanced for Accessibility... - Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
-
Page 3: Table Of Contents
1 First-time setup Identify required hardware ......1–1 Set up the computer ......1–3 Step 1: Insert the battery pack . - Page 4 Contents 3 Troubleshooting Troubleshooting resources ......3–1 Quick troubleshooting ......3–2 The computer is unable to start up.
- Page 5 C Backup and recovery Safeguard your data ......C–1 Back up the system......C–2 Back up specific files or folders .
-
Page 6: First-Time Setup
First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, HP Smart AC adapter, power cord, and the battery. ✎ Components included with the computer may vary by region and by model. - Page 7 First-time setup Components HP Smart AC Adapter Power cord Battery pack ✎ Use only the included AC adapter or one approved for this computer. ✎ Unless you use dial-up networking, the modem cable is optional for setup. 1–2 Modem cable...
-
Page 8: Set Up The Computer
Set up the computer To set up the computer, you will 1. Insert the battery pack into the computer. 2. Connect the computer to external power. ✎ The battery begins to charge. 3. Turn on the computer. 4. Set up the software. 5. -
Page 9: Step 1: Insert The Battery Pack
First-time setup Step 1: Insert the battery pack To insert the battery pack: ✎ Battery packs vary by model. 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery pack 1 into the battery bay until it is seated. 3. -
Page 10: Step 2: Connect The Computer To External Power
Step 2: Connect the computer to external power ✎ Use only the included AC adapter or one approved for this computer. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. - Page 11 First-time setup When the computer receives AC power, the battery pack begins to charge and the battery light (on the front of the computer) is turned on. When the battery pack is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery pack is fully charged and the battery light is turned off.
-
Page 12: Rotating The Display
Step 3: Turn on the computer To open the computer: 1. Press the display release button 1 to open the display. 2. Raise the display 2. Rotating the Display The computer display can rotate from notebook mode to tablet mode. ✎... -
Page 13: Tablet Pc Mode
First-time setup Tablet PC mode To change the computer from notebook mode to tablet PC mode: 1. Rotate the computer display clockwise until it snaps into place facing away from the keyboard. 2. Tilt the computer display downward onto the keyboard until it snaps into place. -
Page 14: Notebook Mode
First-time setup Notebook mode To change the computer from tablet PC mode to notebook mode: 1. Press the display release button. 2. Open the computer display. Getting Started 1–9... - Page 15 First-time setup 3. Rotate the computer display counterclockwise until it snaps into place facing the keyboard. CAUTION: To prevent a lack of response when you turn on the Ä computer, make sure the battery pack is firmly seated. 1–10 Getting Started...
- Page 16 To turn on the computer: » Slide the power switch 1 toward the front of the computer. The power/standby light 2 is turned on, and you are prompted to begin software setup. ✎ The power/standby light is visible whether the computer is open or closed.
-
Page 17: Step 4: Set Up The Software
First-time setup Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: ■ After you respond to the setup prompt, you must complete the entire setup process without interruption. -
Page 18: Step 5: Create Recovery Discs (Recommended)
(recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability. -
Page 19: Next Steps
Install additional software and hardware Identify and install hardware To see a list of hardware installed on the computer: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify your device configurations using Device Manager. -
Page 20: Locate Or Install Software
Next steps Locate or install software The computer includes software that may be ■ Preinstalled on your hard drive. To see a list of the ready-to-use software preinstalled on the computer: 1. Click Start > All Programs. 2. Double-click the program you want to open. ■... -
Page 21: Protect The Computer
For more information about computer viruses, type Search field in the Help and Support Center. Protect your system files The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to Appendix C, information. -
Page 22: Protect Your Privacy
Next steps Protect your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your computer, and your data. To optimize the privacy protection features included with the computer ■... -
Page 23: Use The Computer Safely
The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo the Help and Support Center, select Start > Help and Support > User Guides. -
Page 24: Connect To A Computer Network
WARNING: To reduce potential safety issues, only the AC adapter or Å battery pack provided with the computer, a replacement AC adapter or battery pack provided by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer. -
Page 25: Update Your Software
Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices. -
Page 26: Turn Off The Computer Correctly
Next steps Turn off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off. ✎... -
Page 27: Troubleshooting
Troubleshooting resources If you experience computer problems, follow the troubleshooting steps below: 1. Refer to 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline. -
Page 28: Quick Troubleshooting
Troubleshooting Quick troubleshooting The computer is unable to start up To turn on the computer, slide the power switch toward the front of the computer. When the computer is turned on, the power light is turned on. If the computer and the power light are not turned on when you slide the power switch on, adequate power might not be available to the computer. -
Page 29: The Computer Screen Is Blank
The computer screen is blank If the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly. -
Page 30: Software Is Functioning Abnormally
Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Microsoft® Windows® XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer >... -
Page 31: The Computer Is Unusually Warm
CAUTION: Emergency shutdown procedures result in the loss of Ä unsaved information. 1. Press ctrl+alt+delete 2. Slide the power switch toward the front of the computer and hold it for at least 5 seconds. 3. Disconnect the computer from external power and remove the battery pack. -
Page 32: An External Device Is Not Working
Troubleshooting An external device is not working If an external device does not function as expected: ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■... -
Page 33: Help And Support Center
■ Links to community forms of IT experts. Customer Care If you are unable to find the help you need by using the Help and Support Center, you may need to contact Customer Care. Getting Started http://www.hp.com/go/techcenter/wireless Troubleshooting 3–7... -
Page 34: Prepare To Contact Customer Care
❏ The service tag label is on the bottom of the computer. ❏ To display the service tag information on the computer screen, select Start > Help and Support > My HP Computer. ■ Date the computer was purchased. ■... -
Page 35: Notebook Tour
Notebook tour ✎ Components included with the computer may vary by region and by model. The illustrations in this appendix identify the standard features included on most computer models. Getting Started A–1... -
Page 36: Top Components
Notebook tour Top components Components Caps lock light Presentation button Volume mute light Volume mute button A–2 Volume down button Volume up button Num lock light Getting Started... -
Page 37: Keys
Keys Components Function keys (6) fn key Microsoft ® Windows® logo key Getting Started Windows application key Embedded numeric keypad keys (15) Notebook tour A–3... -
Page 38: Pointing Devices
Notebook tour Pointing devices Components Pointing stick Left pointing stick button TouchPad Left TouchPad button A–4 Right TouchPad button TouchPad scroll zone Right pointing stick button Getting Started... -
Page 39: Display Components
Display components Components Pen holder Pen eject button Rotating hinge Getting Started Notebook tour Jog dial Windows Security button Fingerprint reader A–5... -
Page 40: Pen-Activated Buttons
Notebook tour Pen-activated buttons Components Tablet PC Input Panel launch button Rotate button Q Menu button A–6 Getting Started... -
Page 41: Wireless Antennae
Notebook tour Wireless antennae Two wireless antennae send and receive wireless device signals. These antennae are not visible from the outside of the computer. For wireless regulatory notices pertaining to your region, refer to the Regulatory, Safety and Environmental Notices located in the Help and Support Center. -
Page 42: Front Components
Notebook tour Front components Rear components Components Wireless light Power/standby light Battery light Drive light Infrared port ® Bluetooth Display release button A–8 module USB port RJ-11 (modem) jack RJ-45 (network) jack Power connector External monitor port S-Video-out jack Getting Started... -
Page 43: Left-Side Components
Left-side components Right-side components Components Security cable slot Vent* Wireless button (select models only) USB port Info Center button Power switch *Depending on computer model, vents vary in number and location. Getting Started Speaker Audio-out (headphone) jack Audio-in (microphone) jack Powered USB port PC Card slot or optional smart card reader... -
Page 44: Bottom Components
Notebook tour Bottom components Components Docking connector Accessory battery connector Vents (2) Primary battery bay A–10 Primary battery pack release latch Hard drive bay Expansion memory module compartment Getting Started... -
Page 45: Pen Components
Pen components Components Pen tip Pen button Pen tether eyelet Pen eraser Getting Started Notebook tour A–11... -
Page 46: B Connect To The Internet From Your Home
Connect to the Internet The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must ■ Choose an Internet service provider (ISP). ■ Choose the type of Internet connection you want, such as broadband, wireless, or dial-up, and connect the hardware. -
Page 47: Use The New Connection Wizard
Connect to the Internet from your home Use the New Connection Wizard You can use the New Connection Wizard to connect to the Internet ■ If you already have an account with an ISP. ■ If you have a disc from an ISP. ■... -
Page 48: Choose The Type Of Internet Connection
A wireless network set up at home requires a wireless router, purchased separately. To learn about setting up wireless access, visit http://www.hp.com/go/wireless ■ Dial-up: You can access the Internet by dialing into a service provider using a modem cable connected to an RJ-11 (modem) jack. -
Page 49: C Backup And Recovery
✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. ✎ To copy software to a disc on this computer, the computer must be connected to an optional external MultiBay device with an optical drive. -
Page 50: Back Up The System
You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. -
Page 51: Back Up The Entire System
To back up the entire system: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. - Page 52 Backup and recovery 3. Click Backup to protect system settings and important data files, and then click Next. 4. Click Backup entire hard drive, and then click Next. The Entire Drive Backup Manager opens. 5. Click Next. 6. Select where you want to back up your entire drive. You can back up to one of the following locations: ❏...
-
Page 53: Back Up Modifications Made To The System
To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. -
Page 54: Schedule Backups
Backup and recovery Schedule backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The Backup and Recovery Manager opens. 2. Click Expert Mode. 3. Click Schedule Backups. -
Page 55: Recover The System
Recover the system HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs. -
Page 56: Create Recovery Discs (Recommended
Create recovery discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up... - Page 57 To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. 2. Click Next. 3. Click Create recovery CDs and DVDs to recover the system (recommended).
-
Page 58: Perform A Recovery
Start the full system recovery from either the Start button or 1. From the Start menu: a. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. - Page 59 From a. Restart the computer. b. Press displayed on the screen. c. Continue to step 2 to complete the recovery process. 2. Choose one of the folowing options: ❏ Recover PC to a specific point in time: Allows you to recover from a previous recovery point.
-
Page 60: Operating Environment
The following sections provide information on the operating environment specifications and power specifications. Operating environment The operating environment information in the following table might be helpful if you plan to use or transport the computer in extreme environments. Factor Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating... -
Page 61: Rated Input Power
DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer. The computer is capable of accepting DC power within the following specifications. - Page 62 AC adapter connecting 1–5 identifying 1–2 accessory battery connector A–10 altitude specifications D–1 antennae, wireless A–7 antivirus software 2–3 audio-in (microphone) jack A–9 audio-out (headphone) jack A–9 backing up files C–2 backup and recovery recovering the system C–7 battery bay, primary A–10 battery connector, accessory A–10 battery light 1–6...
- Page 63 A–8 Function keys A–3 hard drive bay A–10 hard drive light A–8 headphone jack A–9 Help and Support Center 3–7 hibernation 3–3 HP Smart AC Adapter 1–2 humidity specifications D–1 IEC 60950 compliance 2–5 Info Center button A–9 Getting Started...
- Page 64 infrared port A–8 installing software 2–2 Internet Connection Firewall 2–4 jacks audio-in (microphone) A–9 audio-out (headphone) A–9 RJ-11 (modem) A–8 RJ-45 (network) A–8 jog dial A–5 keys embedded numeric keypad A–3 A–3 function A–3 Microsoft Windows logo A–3 Windows application A–3 labels, service tag 3–8 LAN (local area network) 2–6 left pointing stick button A–4...
- Page 65 Index PC card slot A–9 pen button A–11 pen components A–11 pen eject button A–5 pen eraser A–11 pen holder A–5 pen tether eyelet A–11 pen tip A–11 pointing stick A–4 ports external monitor A–8 infrared A–8 USB A–8 power connecting the computer to external 1–5 surge protection 2–4...
- Page 66 service tag 3–8 shutting down 2–8 slots Digital Media A–9 PC card A–9 software firewall 2–4 Help and Support Center 3–7 Norton Internet Security 2–3 updating 2–7 speaker A–9 specifications 3–7 standby 3–3 standby/power light A–8 S-Video-out jack A–8 system recovery C–1 Tablet PC Input Panel launch button A–6 technical support 3–7...
- Page 67 Index wireless light A–8 Wireless Regulatory Notices 2–6 WLAN (wireless local area network) 2–6 Index–6 Getting Started...