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Trouble shooting
If your device is not operating properly, please check it for the following problems or
conditions. If the recommended action does not solve the problem, please return it to the
authorized dealer for repair of the device.
MALFUNCTION
Stimulation is weak or not
existent
Skin turns red
Skin feels numb
Device does not turn on
CAUSE
Are the electrode heads in
close contact with the skin?
Do the electrode heads
touch each other?
Are the wires connected to
the electrode heads and the
main device properly?
Are the batteries dead?
Is treatment time to long?
Are electrode heads dirty?
Do the electrode heads
touch the skin closely?
Batteries installed
correctly?
Are batteries dead ?
SOLUTION
Remove, clean and place
back on the skin.
If so then separate.
Disconnect, clean and
reconnect all the parts.
Replace the dead batteries.
Treat another area.
Clean with damp cloth.
Remove and place again on
the skin
Remove and install
batteries.
Replace the dead batteries.
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