Siemens Gigaset SX761 dsl Manual page 97

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Symptom
You cannot conduct VoIP tel-
ephone calls.
Password forgotten or lost.
You cannot access a
resource (drive or printer)
on a different PC.
Operating information:
LAN ports
u
The LAN ports may only be used for in-house networks. The ports are destroyed
externally if there is a power surge.
Telephone ports
u
The phone ports are only suitable for connecting in-house phones/phone systems.
The ports are destroyed externally if there is a power surge.
Possible cause and solutions
ì
The phone or the Gigaset SX761 dsl is not con-
nected properly to the DSL port. Check the cabling
and the ports.
ì
The access data for your VoIP phones is not entered
correctly. Check the access data.
ì
You have not assigned the VoIP phone numbers to
the telephone port. Check the configuration of the
telephone ports and the extensions.
ì
Your VoIP configuration is not set up with the cor-
rect Codecs. Contact your VoIP provider and assign
the correct Codecs (see page 64).
ì
Reset the Gigaset SX761 dsl (page 16).
Warning: Please bear in mind that this will return all
the configuration settings to the factory settings.
ì
Make sure that TCP/IP has been installed and con-
figured on all the PCs in the local network and that
the PCs all belong to the same workgroup.
ì
Check whether the resource has been released on
the PC in question and whether you have the nec-
essary access rights.
ì
Printing: Check whether the printer has been set up
as a network printer.
Appendix
97

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