Samsung PM55F PH43F User Manual page 77

Chapter 6. Troubleshooting
There is audible sound when the volume is muted.
Sound from the monitor does not change after
Mode is changed.
There is an echo sound coming from the speakers.
Remote control issue
The remote control does not work.
Source device issue
A beeping sound is heard when my PC is booting.
Other issue
The product smells like plastic.
The monitor appears tilted.
Audio or video cuts out intermittently.
When Sound Output is set to External, the volume button and mute function are disabled.
Adjust the volume for the external speakers.
Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).
Sound Audio settings for main speakers are separate from the internal speakers on the product.
Audio settings on a source device do not affect the internal speaker settings on the product.
Different decoding speeds between the product speakers and external speakers can cause an echo.
In this case, set Sound Output
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
If a beeping sound is heard when your PC is booting, have your PC serviced.
The plastic smell is normal and disappears over time.
Remove and then attach the stand again to the product.
Check the cable connection and connect it again if required.
Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is
recommended to use right-angle cables.
to External.
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