Samsung UA65JS9000W E-Manual page 181

The problem
The Broadcasting option
has been deactivated.
The settings are lost
after 5 minutes or every
time the TV is turned off.
There is an intermittent
loss of audio or video.
There are small particles
on the TV's bezel.
The PIP menu is not
available.
A POP (TV's internal
banner ad) appears on
the screen.
The TV is making a
popping noise.
The TV is making a
humming noise.
Broadcasting is only available when the
The Broadcasting menu cannot be accessed while you watch TV using a cable
box or satellite receiver.
The Broadcasting menu cannot be accessed while a recording is in progress or
the timeshift function is running.
If the Use Mode is set to
automatically reset every 5 minutes.
Change the Use Mode
Use.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting
the TV to a wall, we recommend using cables with 90-degree connectors.
This is part of the product's design and is not a defect.
PIP functionality is only available when you are viewing video from an HDMI or
Component source on the main screen.
Change the Use Mode
Use.
The expansion and contraction of the TV's outer casing may cause a popping
noise. This does not indicate a product malfunction. The TV is safe to use.
Your TV utilises high-speed switching circuits and high levels of electrical
current. Depending on the TV's brightness level, the TV may seem slightly
noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our
demanding performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.
Try this!
Source
Store Demo, the TV's audio and video settings are
(MENU/123 MENU
(MENU/123 MENU
is set to TV.
Support Use Mode) to
Support Use Mode) to
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