Kenwood KDC-BT21 Instruction Manual page 28

TROUBLESHOOTING
Symptom Remedy
"SUBSCRIPTION Your subscription is updated. Press the volume knob to
UPDATED – PRESS ENTER continue.
TO CONTINUE."
"CODE ERROR" Make sure you have entered the correct pass code. ( 14)
"NO CONTENT" There is insufficient content to start TuneScan.
"SCAN CANCEL" TuneScan has been aborted.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3)
• Make sure you have entered the same PIN code to both
Bluetooth pairing
cannot be made. the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 15)
Echo or noise is heard • Adjust the microphone unit's position. ( 15)
during a phone • Check the [ECHO CANCEL] setting. ( 17)
conversation.
Phone sound quality • Reduce the distance between the unit and the Bluetooth
is poor. device.
• Move the car to a place where you can get a better signal
reception.
• Use voice calling method in a more quiet environment.
Voice calling method is
not successful. • Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
• Reduce the distance between the unit and the Bluetooth
Sound is being
interrupted or skipped audio player.
• Turn off, then turn on the unit and try to connect again.
during playback of a
• Other Bluetooth devices might be trying to connect to the
Bluetooth audio player.
unit.
28
ENGLISH
Symptom Remedy
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"DEVICE FULL" The number of registered devices has reached its limit.
Retry after deleting an unnecessary device. ( 19, DEVICE
DELETE)
"N/A VOICE TAG" Make sure the same voice as the registered voice tag is
used.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY"/"NO PAIR" There is no registered device connected/found via
Bluetooth.
"ERROR" Try the operation again. If "ERROR" appears again, check if
the device supports the function you have tried.
"NO INFO"/"NO DATA" Bluetooth device cannot get the contact information.
"HF ERROR XX"/ Reset the unit and try the operation again. If this does not
"BT ERROR" solve the problem, consult your nearest service center.