Page 2 Guide) to users for their easy and convenient use of the product. LG Easy Guide and LG TroubleShooting are provided with the UWP app and they can be downloaded again on the Microsoft Store if they are deleted. If you want to download the files again, connect to the Microsoft Store, search for the files and install them.
Page 3 Use, duplication, or reproduction of any part of LG Easy Guide without prior permission from LG • Electronics Inc. is strictly prohibited. LG Electronics Inc. does not provide warranty for data loss. In order to minimize damage from data • loss, please make backup copies of important data.
Page 4 Manufacturer and Copyright represent the logo and trademark of the manufacturer, and bear no relationship to the functions supported by the product. LG logo is a registered trademark of LG Electronics, inc. SD Logo is a trademark of SD-3C, LLC xD™...
Page 5 The illustrated figures in LG Easy Guide may differ in appearance with the actual products. Unauthorized reproduction or duplication of any part of LG Easy Guide is strictly prohibited. LG Electronics Inc. reserves the right to modify any part of this manual for quality purposes, without prior notice.
Page 6 Introduction / Important Safety Precautions 100 GB Storage Device (HDD, SSD, eMMC): 100,000 MB / 1,024 Bytes = 97.6 GB RAM Capacity RAM capacity shown by Windows may be lower than the actual capacity because the PC uses shared memory for BIOS and the integrated graphics card. Due to BIOS using shared memory, 1,024 MB RAM may be reported as 1,022 MB or slightly less.
Page 7: Important Safety Precautions
Introduction / Important Safety Precautions Important Safety Precautions Please use the machine in the proper environment to extend the machine's lifespan. Use the machine in a safe and stable place. The warranty does not cover any damage resulting from reckless use or use in undesirable environments.
Page 8 Introduction / Important Safety Precautions Product Installation/Usage Precautions CAUTION Place the product on a stable place so that it does not fall. If the product is dropped, it may cause product damage or bodily injury. • Use the product in a clean, dust-free environment. Otherwise, the system may not function properly.
Page 9 Introduction / Important Safety Precautions Ensure the power is off before shutting the LCD. The product may catch fire, be broken or deformed due to temperature rise. • Do not impose excessive force on the LCD screen or drop it. You may break the LCD glass panel.
Page 10 Do not use the machine when the memory cover is open. It may damage the • machine. Please use parts certified by LG Electronics, Inc. Otherwise, a fire or product damage may occur. • If there is a problem with peripheral devices, contact the device manufacturer.
Page 11 Introduction / Important Safety Precautions WARNING Dispose of the desiccating agent and plastic wrap properly. The desiccating agent and plastic wrap may cause suffocation. • Do not use the machine in damp places like a laundry room or bathroom. Moisture may cause a glitch or electric shock. •...
Page 12 Introduction / Important Safety Precautions Do not put your finger or an object into PC ports. An injury or electric shock may occur. • Ask one of our engineers to run a safety check after your computer has been repaired. Otherwise, an electric shock or fire may occur.
Page 13 Introduction / Important Safety Precautions If you dissemble the PC, connect the power after reassembly is done. There is a risk of electric shock or product damage, if you touch the • disassembled PC. Do not put in metal items such as coins, hair pin or other irons or inflammables such as paper or matches.
Page 14 Introduction / Important Safety Precautions WARNING During air travel, follow the directions of flight attendants. Using the PC during flight may cause an aircraft accident. • When leaving the product in a car, avoid the exposure to direct sunlight. The product may get deformed or catch on fire due to the rise of the •...
Page 15 Do not throw or disassemble the battery. The resulting damage may cause an injury, explosion, or fire. • Use batteries certified and acknowledged by LG Electronics Inc. • Otherwise, an explosion or fire may occur. Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip.
Page 16 • adapter. Read the battery usage precautions carefully before use. Keep the battery at room temperature. LG Easy GuideRefer to the Tip. Using a • Battery in the installation guide to store the battery properly. Connect the power plug properly by pushing it to the end.
Page 17 Introduction / Important Safety Precautions Do not bend the power cable for AC adapter too much or get stamped by a sharp object. The wires inside the cable may break and cause electric shock or fire. • Do not use loose plugs or damaged power cords. An electric shock or fire may occur.
Page 18 Introduction / Important Safety Precautions Disconnect the PC completely before cleaning it. Otherwise, an electric shock or impairment may occur. • If the power/AC adapter or the product is soaked, disconnect the battery, power/AC adapter, and all other lines before contacting the local service center.
Page 19 • We do not refund or replace a product that malfunctions due to the installation or use of an operating system other than the one provided by LG Electronics Inc. Some software applications may not work properly in other operating systems.
Page 20: Product Specifications
Introduction / Important Safety Precautions Product Specifications PC Specifications Display 35.5 cm IPS LCD or Touch LCD The display resolution may differ by model. Intel ® Core™ i7 / i5 / i3 or Intel ® Pentium ® processor The CPU differs depending on model type and cannot be replaced by the user.
Page 21 Introduction / Important Safety Precautions Power Supply and Environments Power Rating: 48 W AC Adapter (Free Voltage) Input: AC 100 V to 240 V, 1.5 A 50 / 60 Hz Output: DC 19 V, 2.53 A Battery Lithium Ion battery Charging Hours: 3.0 hours Charging hours may be longer if the battery is not used for a long time or the system is on.
Page 22: Using Windows 10
Using Windows 10 Using Windows 10 Start Menu A New Start Menu The Start menu in Windows 10 has been changed so you can use Windows quickly and easily. Press the [ ] button in the lower-left corner of the screen to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 23 Using Windows 10 Expand: Displays the names of all menu items. User Account: Displays the current user's information. You can use functions such as Change Account Settings, Lock or Logout. Document: Opens the default document folder in Windows. Pictures: Opens the default photo folder in Windows. Settings: You can set up the system including the network settings.
Page 24 Using Windows 10 Press [ ] + [X], and then the [ ] button pop-up menu appears. You can use the • pop-up menu to easily access the shortcuts such as Windows Explorer, Search, System Shutdown, and Desktop. Desktop Apps and Windows Apps The Desktop apps remain unchanged from the previous Windows apps, but Windows apps have been changed to include various functions.
Page 25: Using Apps
Using Windows 10 Using Apps Running and Exiting Apps Run apps that were not added to the Start menu or apps that were installed on the system using the following method: Press the [ ] button and select and run the app you want from the app list. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 26 Using Windows 10 Click the [ ] button to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 27 Using Windows 10 Go to the Start menu app tiles or the app list and right-click the app you wish to delete.
Page 28 Using Windows 10 When the pop-up menu appears, select [Uninstall]. If you are deleting a desktop app, the [Programs and Features] window appears. Right-click the app you wish to delete and press the [Uninstall/Change] button.
Page 29 Using Windows 10 When prompted to confirm the deletion, click the [Uninstall] button to delete the app. Adding Apps to Start Menu/Taskbar You can add frequently used apps on the Start menu and taskbar for easy and quick access.
Page 30 Using Windows 10 Press the [ ] button to display the Start menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 31 Using Windows 10 Right-click the app you want from the app list, and then click [Pin to Start] or [More] > [Pin to Taskbar]. The selected app is added to the Start menu or taskbar.
Page 32 Using Windows 10 Toggling and Adding Apps/Desktops In Windows 10, you can toggle the running apps easily and quickly, and add desktops to use them like multiple PCs. For an app that does not allow multitasking, you may be switched to the desktop where the app was executed, or you may have an error message.
Page 33 Using Windows 10 The screen to switch between apps and desktops appears and the running apps are displayed in the preview. Press the [ ] button of an app in the preview to exit the app. You can use the timeline displayed on the Desktop screen to check the history of PC usage.
Page 34 Using Windows 10 Click the [New Desktop] tile. [Desktop 1] and [Desktop 2] are created.
Page 35 Using Windows 10 Select an app in the preview or desktop. The screen is toggled to the selected app or desktop.
Page 36 Using Windows 10 Press the [ ] button in the app preview to exit the app. In the desktop preview, press the [ ] button to delete the desktop and move running apps to another desktop.
Page 37 Using Windows 10 Using Shortcut Keys Use the shortcut keys to quickly toggle between apps and desktops. Shortcut Keys Description [Alt] + [Tab] Hold down the [Alt] key and press the [Tab] key to view the running apps in the preview. Press [Tab] repeatedly to select the app you wish to switch to and then release the [Alt] key.
Page 38 Using Windows 10 Splitting the App Screen In Windows 10, you can easily adjust window sizes and split windows if necessary. Some apps that cannot adjust the window size do not support the screen split.
Page 39 Using Windows 10 Full Screen Drag and drop an app to the top end of the screen to change the app to the full screen size. Drag and drop the app again to a different location to return to its original size.
Page 40 Using Windows 10 Screen Split into Two Drag and drop an app to the right end or left end to reduce the size by half. The screen is split according to the guideline.
Page 41 Using Windows 10 Select a running app displayed in the preview on the split screen. Drag and drop the app again to a different location to return to its original size.
Page 42 Using Windows 10 Screen Split into Four Drag and drop an app to the left corner to reduce the app to 1/4 size of the screen. The screen is split according to the guideline.
Page 43 Using Windows 10 You can use this method to place up to four apps on the screen. Drag and drop the app again to a different location to return to its original size.
Page 44 Using Windows 10 Using the Store You can purchase apps or get free apps from Windows Store. If a local account is being used, a window to switch to a Microsoft account appears while using Windows Store. Follow the instructions on the screen to switch the local account to a Microsoft account.
Page 45 Using Windows 10 On the Store screen, select a category or app of your choice. On the app details screen, select [Get] or [Buy]. App installation starts in a moment.
Page 46 Using Windows 10 You can see the installed app in the app list on the Start menu.
Page 47: Switching To Tablet Mode
Using Windows 10 Switching to Tablet Mode If you are using Windows on a tablet PC, you can easily switch to the tablet mode. Press the Action Center [ ] icon on the right side of the taskbar.
Page 48 Using Windows 10 Select [Tablet Mode] to switch Windows to tablet mode. Select [Tablet Mode] again to deactivate the mode.
Page 49: Unlocking The Screen
Using Windows 10 Unlocking the Screen If the PC is not used for an extended period, it goes into a locked state. When the PC is used again, a lock screen appears for security purposes and may be unlocked by using the following method.
Page 50: Setting The Pc
Using Windows 10 Setting the PC Windows 10 supports various functions so that the user can change the PC setting easily and quickly. Using Action Center You can use the Action Center to easily change the settings for tablet mode, display, media connection and network settings.
Page 51 Using Windows 10 Change the PC settings as needed. If the tile does not appear, press the [Expand] menu. CAUTION Using the Reader Mode and the Night light at the same time can cause color distortion. If color distortion occurs, deactivate the Reader Mode or the Night light.
Page 52 Using Windows 10 To change the detailed settings of the PC, press the [All Settings] tile.
Page 53 Using Windows 10 Using the Start Menu Press the [ ] button and select the [Settings] menu. When the screen for PC's detailed settings appears, select and change the settings as needed.
Page 54 Using Windows 10 Windows Shutdown Option In Windows 10, you can use the Windows shutdown option by following these steps: Click the [ ] button and select the [Power] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu. Select a Windows shutdown option.
Page 55: Using The Pc
The internal battery should not be arbitrarily disassembled or replaced. Arbitrarily disassembling the product may void the warranty. If you need to disassemble or replace the battery, please visit the designated LG Electronics Service Center. We charge a fee for removing or replacing the battery.
Page 56 Using the PC WARNING Please use an AC adapter certified by LG Electronics Inc. Uncertified batteries may explode. • It may cause a problem in battery charging or system operation. • When you use an AC adapter, follow the below directions.
Page 57 Open the LCD and check the charging state. When the AC adapter lamp is blinking, charge it fully with the AC adapter before using it. CAUTION Use batteries certified and acknowledged by LG Electronics Inc. Uncertified batteries may explode. •...
Page 58 Using the PC WARNING The battery may explode or cause a fire due to excessive heat. For a safe and efficient use of the battery, follow the directions below. Do not short-circuit the battery. • Keep the battery out of reach of children. •...
Page 59 The battery capacity may change due to chemical reactions during charge and discharge. LG Notebook frequently checks the charge level of its battery based on usage conditions, • and then calculates and correctly indicates the actual remaining level of the battery.
Page 60: Operation Status Lamps
Using the PC Operation Status Lamps AC Adapter Lamp On: The AC adapter is connected. • Off: The AC adapter is not connected. • If you try to turn on the system that has entered the Hibernates mode or been turned off after a low-battery alarm, the system will not be turned on but the lamp will blink three times.
Page 61 Using the PC Caps Lock Lamp On: When the Caps Lock is activated • Off: When the Caps Lock is deactivated • Touchpad Lamp On: When the touchpad is activated • Off: When the touchpad is deactivated • Reader Mode Lamp On: When the Reader Mode is activated •...
Page 62 Using Hot Keys You can use the hot keys shown below to use the PC conveniently. Fn + F1 Executes LG Control Center Fn + F2 Decreases LCD brightness, which can have eleven different levels. Fn + F3 Increases LCD brightness, which can have eleven different levels.
Page 63 Using the PC Fn + F9 Switches to the Reader Mode. Fn + F10 Mute Fn + F11 Turns down the volume. Fn + F12 Turns up the volume. Fn + Prt Sc Works as the Scroll Lock [Scr Lk] key. Fn + Delete Works as the [Insert] key.
Page 64 Every time you press the [Fn] + [F8] keys, the status changes to KBD Backlight Off, KBD • Backlight Low and then KBD Backlight High in the specified order. Select the [ ] button > [LG Software] to run [LG Control Center]. On the LG Control Center screen, select the [System Settings] menu.
Page 65 Using the PC Go to Keyboard Backlight and select your desired options.
Page 66: Adjusting Screen Brightness And Volume
Using the PC Adjusting Screen Brightness and Volume LG PC allows you to use the hot keys to easily adjust the screen brightness and volume. According to the model type, a button for volume control (mute, volume up / down, DTS, etc.) may be available.
Page 67 Using the PC Hearing Protection Feature The product is equipped with a hearing protection feature to protect your ears from pressurized sound while using earphones or headphones. The feature is set to off by default and can be manually turned on as follows: Press the [ ] >...
Page 68 Using the PC The on-screen picture turns to a headphone icon when you connect a headphone or earphones.
Page 69 Using the PC Toggle Hearing Protection Feature on and off by pressing the headphone icon. Hearing Protection Feature On • Hearing Protection Feature Off •...
Page 70 Using the PC A warning message will be displayed if the volume is high while this feature is on.
Page 71: Using The Touchpad
Using the PC Using the Touchpad The built-in touchpad provides the same functionality as an external mouse. You can use the touchpad and USB mouse simultaneously. Touchpad Moves the cursor. • Left button Use to select or execute programs. • Right button Functions as the right button of a mouse in most cases.
Page 72 Using the PC Click (Select) Press and release the left button swiftly with a finger. (Or tap the touchpad once.) Do this, for example, to select a menu or icon and to place the cursor to type on a word processor file. Double-click (Execute) Press the left button twice consecutively and release the button.
Page 73 Using the PC CAUTION Notes on Using the Touchpad Do not use a sharp object such as a pen on the pad nor peel the cover. It may cause an • impairment. Do not place more than one finger, and do not use while wearing a glove or when the •...
Page 74 Using the PC Drag & Drop To drag, click and hold an icon, and move it to another location. To drop, release the dragged icon in the location you want. To move a file icon to another folder or to Recycle Bin, place the cursor (or the pointer) on the icon, press and hold the left button, and glide another finger on the touchpad until the icon reaches the aimed location.
Page 75 Using the PC Click the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 76 Using the PC When the [Settings] screen appears, select [Devices]. Select [Mouse] > [Additional Mouse Options].
Page 77 Using the PC When [Mouse Properties] screen appears, select [Turn on ClickLock]. Press [Settings] to set the time for the ClickLock.
Page 78 Using the PC Press the left button of the touchpad and release it to change the button into the pressed state. Move on the touchpad to use the drag/scroll feature. Press the left mouse button to turn off the ClickLock. Touchpad Gesture The touchpad gesture feature allows you to use Windows programs more easily by utilizing multi- touch functions.
Page 79 Using the PC Place two fingers on the touchpad and move up/down/left/right to scroll the screen. • (It operates only on an app or screen which scrolling is available.) Place two fingers on the touchpad and widen or narrow them to zoom out or in. •...
Page 80 Using the PC Setting Touchpad You can change the touchpad features or enable/disable the gesture feature. The figures herein may differ by language selection and are subject to change without prior notice. Click the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 81 Using the PC When the [Settings] screen appears, select [Devices]. Change the settings as needed on the [Touchpad] menu.
Page 82: Using Touch Panel
Using the PC Using Touch Panel Use the touch panel for a faster and more convenient use of the PC. All gestures provided by Windows 10 can be used. For more details about the Windows 10 gestures, refer to Windows help. OPTION This applies only to models equipped with a touch panel.
Page 83 Using the PC Touching Twice: Touch the panel twice to use as double-click. Drag: After touching the start point, finger movement can be used instead of the mouse.
Page 84 Using the PC Touching Longer: Touch the panel for a longer time to use as right mouse button. Using the Touch Keyboard Right-click the task bar and select [Show touch keyboard button].
Page 85 Using the PC Press the [ ] icon on the right side of taskbar to display the [Keyboard] screen as shown below.
Page 86 Ensure the monitor power is off before connecting the external monitor to the PC. Use ‘HDMI to VGA Gender' to connect to VGA port. HDMI to VGA Gender is available at LG Service Center. Connect the HDMI cable to the PC and the external device (TV, monitor) that supports HDMI.
Page 87 Using the PC Everytime [ ] + [P] keys are pressed, the screen output option changes. Release the • keys to display the selected screen output. CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable, the •...
Page 88 Using the PC Connecting to Wireless Display The wireless display feature connects the PC screen and sound to a display (TV, projector, etc.). OPTION To use the wireless display feature, the display device must support this feature. • To connect to the display device that does not support wireless display, you must •...
Page 89 Using the PC When the Action Center screen appears, press the [Connect] tile. If the tile does not appear, press the [Expand] menu. Search for wireless display devices in the proximity.
Page 90 Using the PC If the device is connected as shown below, the PC screen and sound are produced on the wireless display device.
Page 91 Using the PC Connecting an External USB-C™ (Thunderbolt™) Device The USB-C™ port mounted on this product supports USB 3.1 Gen 2 standards. Use the USB-C™ port to connect USB devices or to output a screen to an external display. OPTION Thunderbolt™...
Page 92 Using the PC The Thunderbolt™ cable is not provided with the product. Make sure that you use a certified cable. Some functions may not be available depending on the product. For more information, refer to the user manual provided with the device to be connected. Connecting two notebook PCs that support Thunderbolt™...
Page 93 Using the PC Set [Change sharing options for different network profiles] as follows, and save the changes. Use the Thunderbolt™ cable to connect two notebook PCs. An icon of the connected computer appears on the desktops of the two notebook PCs.
Page 94 Using the PC Double-click the connected computer icon to open the authentication screen. Enter the user name and password to connect to the other PC. If there is no shared folder in the connected PC, nothing may appear on the screen.
Page 95 PC. Using the Charging Function LG Control Center can be used to set one of the three charging functions: Automatic, Sink and Source. For information on how to use LG Control Center, refer to [Using Software] > [].
Page 96 Using the PC Automatic The operation mode is automatically selected depending on the charge settings of the connected device. When the connected device is set to Automatic (charging the notebook PC or a connected • device. Charging the notebook PC by using the mobile phone is not supported.) When the connected device is set to Source (the notebook PC is charged.) •...
Page 97 Using the PC Sink The connected device is used to charge the notebook PC. If the connected device is set to Sink, the charging function does not work.
Page 98 CAUTION When you set the charging function for a USB-C™ port in LG Control Center, beware of the following: If you changed the charge setting, it is recommended that you remove the USB-C™ cable •...
Page 99 Using the PC Bluetooth Bluetooth allows the user to access wirelessly various devices such as camera, cell phone, headset, printer, and GPS receiver that support Bluetooth . It can also establish a network and exchange data with other Bluetooth -enabled PC or smartphone. OPTION The Bluetooth device is optional, and it may not be available in some models.
Page 100 Using the PC When the [Settings] screen appears, select [Devices].
Page 101 Using the PC Select [Bluetooth & other devices] > [Add Bluetooth or other device] > [Bluetooth] to search for Bluetooth devices.
Page 102 Using the PC Select a device to connect to. Complete the Bluetooth connection as directed.
Page 103: Wired Lan
Connect the LAN adapter to the USB-C™ port on the PC. The recommended network cable for the optimal network environment is CAT5 or higher. The network (LAN) cable may be connected when the LAN adapter is used. The LAN adapter may be separately purchased at LG Service Center.
Page 104 Using the PC Connect the wired LAN cable to the LAN port.
Page 105 Using the PC Press the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 106 Using the PC Select [Network & Internet] > [Status] > [Change adapter options].
Page 107 Using the PC Right-click [Ethernet] and select the [Properties] menu.
Page 108 Using the PC Select [Internet Protocol Version 4 (TCP/IPv4)] and then click [Properties].
Page 109 Using the PC To use an automatic IP(DHCP), select [Obtain an IP address automatically]. If you wish to use a static IP, select [Use the following IP address] to enter the address. Contact the network service provider or administrator to use a static IP. Press [OK] to complete the network setup.
Page 110: Wireless Lan
Using the PC Wireless LAN The wireless network (Wireless LAN) is the network environment that connects a PC with the internet provider or company network through an Access Point (wireless or regular router). OPTION Wireless LAN is optional. Hence, it may not be installed in some models. Turning On/Off Airplane Mode Prior to using the wireless LAN, press [Fn] + [F6] to turn off Airplane Mode.
Page 111 Using the PC Press the Action Center [ ] icon on the right side of the taskbar.
Page 112 Using the PC Press the [Network] tile to search for a nearby Access Point. If Wi-Fi is turned off, press the [Wi-Fi] tile.
Page 113 Using the PC Select the Access Point you want to connect to and press [Connect].
Page 114 Using the PC If a connection is established, [Connected] appears below the Access Point name. Click the Web Browser icon to check whether the Internet is operating normally.
Page 115 Using the PC Using a Wired/Wireless Router A wireless / regular router connects several PCs and mobile devices to one internet line and enables the use of internet and the network. A wireless / regular router has to be bought separately. Refer to the manual provided by the manufacturer for instructions.
Page 116: Micro Sd Slot
Using the PC Micro SD Slot Checking Available Memory Card This model supports Micro SD memory cards. Directly applicable memory cards • Mounting and Using Memory Card This product supports one Micro SD slot. Check the direction and insert the Micro SD into the multi-card slot until it is locked in place as shown in the following figure.
Page 117 Using the PC When the memory card is formatted, the data stored in the memory card will be deleted. • Check whether there are important data before formatting the memory stick. To format a memory card, right-click the memory card drive and select Format. When the •...
Page 118 Using the PC To safely remove a memory card: The figures herein may differ by language selection and are subject to change without prior notice. Click Safely Remove Hardware and other Media icon on the right side of the taskbar. Select Remove Multi-Card USB Device to safely remove hardware.
Page 119: Using Software
Using Software LG Control Center LG Control Center is a software that helps you change PC Settings, Power Settings, Windows Security Settings, etc. as well as check current system information. The menus displayed in LG Control Center and its supported functions may differ depending on the model.
Page 120 Using Software System Settings: Sets the device settings such as the screen brightness, sound, and external display. Power Management: Sets the USB-C™ charging function, battery status and battery life extension function. Windows Security: Sets User Account Control settings and Firewall settings. Instant Booting: You can set the system to automatically boot whenever you open the notebook System Information: Displays the PC OS in use, processor information and other system information.
Page 121 Using Software Screen: Allows you to adjust the system brightness. (This function is not supported in a model that does not provide the brightness settings in Windows.) Sound: Allows you to adjust the volume of the sound or use the mute function. Touchpad: Allows you to set whether to use the touchpad.
Page 122 Using Software Airplane Mode: Allows you to set the Airplane Mode. (It turns off the wireless LAN). Silent Mode: Allows you to set the fan to the low-speed mode. Power Management Screen You can check or change the settings related to PC USB-C™ port or battery. Set USB-C™...
Page 123 Using Software User Account Control Settings: Allows you to change the User Account Control settings in Windows. Firewall: Turns on/off the Windows firewall. (It may not work if other vaccine software is installed in the PC.) Instant Booting You can set the system to automatically boot whenever you open the notebook PC.
Page 124 Q: Battery status displays “Warning”. The battery is a consumable item and its lifespan may decrease depending on the usage frequency • and environment. It is recommended that you visit the LG Electronics service center to have the battery replaced.
Page 125 It may not work properly depending on user preferences (security tools, etc.) and the network status. You can use the LG Update Center to quickly install the latest drivers, or reinstall any deleted drivers. Use LG Update Center to keep your system current and optimized.
Page 126 Using Software All List: Displays and installs all required items for the system. Notification Setting: Sets up notifications for online updates for installed items. Required Update You can install essential updates and drivers that are necessary for the system. Select the [Required Update] menu.
Page 127 Using Software When the Required Update list appears, select the updates to install and press the [Installation] button. All items are selected by default. All List You can install all updates and drivers that can be installed in the system.
Page 128 Using Software Select the [All List] > [Updated needed] menu item.
Page 129 Using Software Select the updates to install and press the [Installation] button. All items are selected by default. Notification Settings You can check the critical updates to set whether to display the notifications for update installation. The Auto Update Search function is set to [ON] by default. If you set it to [OFF], the notifications are not displayed.
Page 130 Using Software Select the [Notification Setting] menu. Set [Auto Update Search] to [ON] or [OFF].
Page 131 Select [Notification List Setup] menu to turn on/off the notification for each item. Q: Is there a way that I can install the drivers and applications easily? You can select [Required Update] or [All List] menu in LG Update Center to automatically install •...
Page 132 Using Software LG Security Center LG Security Center provides various security features for users to use their PCs more safely. If LG Security Center is not installed, visit LG Update Center to have it installed. The figures herein are subject to change without prior notice.
Page 133 Using Software When setting up the password, read the precautions. Enter a 6-digit password and your email address, and then click [OK] to complete the setup. CAUTION If you forget your password, you cannot use or delete the program. • The password is saved as a text file on Desktop and is sent to your email address.
Page 134 User Settings: Changes the LG Security Center password or sets whether a password needs to be entered to perform a function. Enabling/Disabling Secure Storage A securely saved file is only accessible through LG Security Center and the original file is deleted from its existing location.
Page 135 Using Software Select [Data Security] > [Secure storage] > [Running]. Press the [Add File] button to select a file. The file is encrypted and added to the [Secure storage] screen.
Page 136 Using Software Right-click an encrypted file and press the [Open] button to open the file.
Page 137 Using Software To disable the security function, select an encrypted file and press the [Disable security] button. (The decrypted file is saved on Desktop.) It essentially provides the same function as the [Disable] button that is displayed when you right-click an encrypted file.
Page 138 Using Software Secure Deletion Select [Data Security] > [Secure deletion] > [Running].
Page 139 Using Software Press the [Add File] button to select an encrypted file. The file is added to the [Secure deletion] screen. Right-click the added file to open the file or exclude it from the list.
Page 140 Using Software Select a file and press the [Delete] button to delete it. Changing Password or Email Address The password is saved as a text file on Desktop and is sent to your email address. Make sure that you keep the password in a safe location so that you don't forget the password.
Page 141 Using Software Select [User Settings] > [Change the password] > [Running]. Enter the current password and press [OK].
Page 142 Using Software Enter the new password and your email address and press [OK].
Page 143 Using Software LG Reader Mode LG Reader Mode prevents the users from eyestrain and helps them to read the PC screen comfortably by displaying the screen just like a printed paper. LG Reader Mode Is provided with the UWP app and it can be downloaded again on the Microsoft Store if it is deleted.
Page 144 Using Software Press the [ ] icon on the taskbar.
Page 145 Using Software Select the [Reader Mode On] menu to switch to reader mode as shown in the figure. Select [Reader Mode Off] to turn off the reader mode.
Page 146 Using Software Using Advanced Settings Select the [Advanced Settings] menu as shown in the figure. The [Advanced Settings] menu is activated when Reader Mode is on. The [Advanced Settings] window appears as shown below.
Page 147 Using Software a System Brightness: System brightness can be adjusted. b Color Adjustment: Color and its brightness, contrast and gamma can be adjusted. c Reset: Settings are reset to the default settings.
Page 148 The LG Support Center provides quick troubleshooting tips, information, and support for LG Electronics PCs. Your PC needs to be connected to the internet to use LG Support Center. The figures herein are subject to change without prior notice. Using the LG Support Center Select the [ ] button >...
Page 149 Using Software Minimize/Exit Button: You can minimize the window or exit the program. System Diagnosis: You can diagnose the system. Simple Measures: You can check for simple measures to deal with PC problems when they occur. User's Guide: You can download the User's Guide. Drivers/Software: You can download drivers and software.
Page 150 Voice of Customers: You can send your comments about our product to LG Electronics. Changing the LG Support Center Start Settings LG Support Center is configured to run automatically when Windows starts. You can use the following method to change the settings.
Page 151 Using Software DTS Headphone:X/DTS Studio Sound DTS Headphone:X/DTS Studio Soundprovides rich, sonorous sound when you listen to music, watch videos or play games in the PC. DTS Headphone:X/DTS Studio Soundmay not be applied depending on the model. The figures herein are subject to change without prior notice. CAUTION As 3D Fx is a sound effect optimized for watching movies, it may cause sound distortion when you listen to music in this mode.
Page 152 Using Software Power: DTS Headphone:X Turns the power on/off. Earbud: Allows you to select the connected earphone. Content Mode: Allows you to select entertainment/game/sport and provides optimum setting for each content. Stereo Default Settings: Provides settings for stereo including wide/front/traditional. DTS Studio Sound Tour Power: DTS Studio Sound Turns the power on/off.
Page 153 Using Software If you want to remove Audio Driver or DTS Headphone:X/DTS Studio Sound, remove [DTS HeadphoneX v1] and [Synaptics SmartAudio HD Audio Driver] first and then restart the system. If you want to reinstall Audio Driver or DTS Headphone:X/DTS Studio Sound, install [Synaptics SmartAudio HD Audio Driver] while [DTS HeadphoneX v1] and [Synaptics SmartAudio HD Audio Driver] are uninstalled and then install [DTS HeadphoneX v1] after a restart.
Page 154 PC. To use this feature, your smartphone must have Virtoo by LG installed. You can search for the Virtoo by LG app in Google Play or App Store by typing Virtoo by LG to install it.
Page 155 Using Software Select [Android] or [iPhone] and then press the [Next] button.
Page 156 Using Software When the following screen appears, connect your smartphone and PC as instructed. Android • iPhone •...
Page 157 Using Software When you see the identical PIN Code on your PC and smartphone, press the [Add] or [Pair Up] button on your smartphone. Press the [Next] button on your PC to complete the connection. Displaying Notification Messages When your smartphone receives notifications, phone calls, SMS, app messages, or email, the following messages appear on your PC.
Page 158 Allow access to notifications from [Settings] > [General] > [Apps and Notifications] > • [App Information] > [Virtoo by LG] > [Permissions]. The menu hierarchy may vary depending on the model of smartphone you’re using. For •...
Page 159 PC. (This feature is supported only on Android devices.) Do Not Disturb (OFF): Allows you to change the settings of Do Not Disturb. Settings: Allows you to change the settings of Virtoo by LG. Virtoo by LG update Some functions may not work properly if the version of an app installed on your PC or mobile device is out of date.
Page 160 Using Software Smartphone app: Search for Virtoo by LG on Google Play or App Store to update it. •...
Page 161: Restoring The System
Restoring the System Restoring the System 시스템 복구하기 If the system has an error, you can use Windows 10's recovery function to recover or restore the system to its initial pre-purchase state. CAUTION If you have deleted the restoration data in the protected area of the disk, or have arbitrarily installed another operating system, the restore function may not work.
Page 162 Restoring the System When the Settings screen appears, select [Update & Security]. Select the [Recovery] menu and press [Get started] in the Reset this PC menu.
Page 163 Restoring the System If the following screen appears, select a desired option to proceed with recovery. Keep my files: Recovers the PC without losing any personal files. • PC settings are reset to default and any user-installed Desktop app will be deleted. Remove everything: Removes all items from the system and restores the system to its initial •...
Page 164 Restoring the System Select the options you want to proceed with the recovery. - Just remove my files: Factory-resets the drive where Windows is installed (for example: Drive - Remove files and clean the drive: Resets all partitions and drives in the system.
Page 165 Restoring the System CAUTION All data is lost during the initialization, so you must backup all critical data in advance. It may take about 5 hours or longer depending on the system conditions.
Page 166 Restoring the System LG Recovery Center RE If booting is impossible due to an error with the system, you can recover the system using LG Recovery Center RE. It is recommended that you create a recovery drive in case a serious error occurs in the system.
Page 167 Restoring the System When the following screen appears, select the [I Agree] button and then click the [Next] button. For recovery, the power adapter must be connected. Connect the system power and then recover the system.
Page 168 Restoring the System When the factory reset has been completed as shown in the following figure, click the [Complete] button and then restart the system.
Page 169: Recovery Drive
Recovery Drive Creating Recovery Drive Create a recovery drive in case LG Recovery Center RE is unable to recover the system. This process may delete all data on the storage device designated as the recovery drive. Make sure to back up all important data in advance.
Page 170 Restoring the System Press [Recovery] in the control panel and select [Create a recovery drive]. When the following screen appears, select [Back up system files to the recovery drive.] and press [Next].
Page 171 Once the storage device is ready, press [Finish] to complete the creation of the recovery drive. Using Recovery Drive In case LG Recovery Center RE is unable to recover the system, you can use the recovery drive to recover the system.
Page 172: Setup And Upgrade
] button > [LG Software] to run [LG Update Center]. Select [Required Update] or [All List] to install the driver. You can use the LG Update Center to quickly install the latest drivers, or reinstall any deleted drivers. Use LG Update Center to keep your system current and optimized.
Page 173 Setup and Upgrade How to Download LG Update Center You can install LG Update Center by downloading it from the LG Electronics Service Website (www. lgservice.co.kr).
Page 174: Starting System Setup
Setup and Upgrade Starting System Setup System setup means storing the hardware configuration information of the PC in the flash memory. Through system setup, the PC retrieves various information including current date and time, memory capacity, and hard disk capacity and type. You setup the system when you set passwords, change the boot order, and add new peripheral devices to the machine.
Page 175 Setup and Upgrade Reboot the system and press [F2]. In a few moments, the system setup screen appears.
Page 176 Setup and Upgrade Keys Used in System Setup Keys Function Enter Selects the current item. To deselect the current item or to move to the previous screen. Moves the cursor up, down, left, and right. ▲, ▼, ◄, ► (Arrow keys) +, —...
Page 177: Setting The Password
Setup and Upgrade Setting the Password This process is to set a password so that other people cannot use the PC or change the settings. The user can set a password while booting the system or setting up the system. The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice.
Page 178 Setup and Upgrade When the following message appears on the screen, enter the password and press [Enter]. The password should not exceed 8 characters and should consist of English letters (A - Z), numbers (0 - 9), and special characters or a combination of them. When the following message appears, select and press [Enter].
Page 179 Setup and Upgrade With Supervisor Password, you are authorized to set all items in the System Setup and • to set Password on boot. In case other people also use the PC, it is recommended to set the Set User Password. Set User Password The password set by the Set User Password process is lower in level than that set by the [Set Supervisor Password] process, and so the user can use the [Set User Password] only after setting a...
Page 180 Setup and Upgrade When the following message appears on the screen, enter the password and press [Enter]. The password should not exceed 8 characters and should consist of English letters (A - Z), numbers (0 - 9), and special characters or a combination of them. When the following message appears, select and press [Enter].
Page 181 Setup and Upgrade Password on boot Password on boot protects the system by requesting [Set Supervisor Password] or [Set User Password] during boot up. After opening the system setup screen, use the arrow keys to move to [Security]. When the following screen appears, set [Set Supervisor Password] only or both [Set Supervisor Password] and [Set User Password].
Page 182 Setup and Upgrade The popup screen will show up, after selecting [Password on boot] and press [Enter]. After selecting [Enable] and press [Enter], [Password on boot] will be complete. Set SSD Password / NVMe Password Some models installed with NVMe may not support the password settings. Depending on the model, the menu name may be displayed as SSD Password, NVMe Password, etc.
Page 183 Setup and Upgrade When the following screen shows up, click [Set SSD01 Password] by using the arrow keys and press [Enter]. When the following message appears on the screen, enter the password and press [Enter]. The password should not exceed 8 characters and should consist of English letters (A - Z), numbers (0 - 9), and special characters or a combination of them.
Page 184 Setup and Upgrade When the following message appears, select and press [Enter]. To save the changes in the system setup, press [F10]. When the following message appears, select [Yes] and press [Enter]. The PC will restart. CAUTION SSD/NVMe can't be restored if you lose SSD Password / NVMe Password. The replacement of SSD/NVMe due to a forgotten SSD Password / NVMe Password is •...
Page 185: Changing Or Deleting The Password
Setup and Upgrade Changing or Deleting the Password You can delete or change the password only after entering the current password. The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice. Changing the Password Execute System Setup, enter the password, and click [Enter].
Page 186 Setup and Upgrade After moving [Security] by using the arrow keys from the setup start screen, click [Set Supervisor Password] and press [Enter]. When the following message appears, enter the current password in the [Enter Current Password] field.
Page 187 Setup and Upgrade Press [Enter] in [Enter New Password] and [Confirm New Password]. When the following message appears, select and press [Enter]. To save the changes in the system setup, press [F10]. When the following message appears, select [Yes] and press [Enter]. The PC will restart.
Page 188 Setup and Upgrade Deleting the Password (Set SSD Password / Set NVMe Password) Execute System Setup, enter the password, and press [Enter]. After moving [Security] by using the arrow keys from the setup start screen, click [Set SSD01 Password] and press [Enter]. Depending on the model, the menu name may be displayed as SSD Password, NVMe Password, etc.
Page 189 Setup and Upgrade When the following message appears, enter the current password in the [Enter Current Password] field. Press [Enter] in [Enter New Password] and [Confirm New Password]. When the following message appears, select and press [Enter]. To save the changes in the system setup, press [F10].
Page 190 Setup and Upgrade When the following message appears, select [Yes] and press [Enter]. The PC will restart.
Page 191: Restoring The Factory Default Settings
Setup and Upgrade Restoring the Factory Default Settings If you have changed the system setup by mistake, you can restore the default settings. The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice.
Page 192 Setup and Upgrade When the following message appears, select [Yes] and press [Enter]. The PC will restart. When you press [F9], you can use [Load Setup Defaults]. •...
Page 193: Changing The Boot Order
Setup and Upgrade Changing the Boot Order The user can change the boot order according to his or her needs, or select a boot device The model in the example can differ from actual models and is subject to change for performance improvements, without prior notice.
Page 194 Setup and Upgrade Go to [Boot Priority Order] and press [F5] or [F6] to change the booting order. When you press [F10] and the following screen appears, select [Yes] and press [Enter]. The changes are saved and the system reboots.
Page 195 Setup and Upgrade Selecting a Booting Device to Use Reboot the system and press [F10]. When the Select Booting Device screen appears, select the device.
Page 196 Setup and Upgrade Boots using the selected device.
Page 197 Setup and Upgrade Windows 10 Auto Scaling The Windows 10 Auto Scaling feature for user's convenience may partially blur the screen or display some icons and texts larger. Refer to the following information to change the DPI scaling to suit your needs. Press the [ ] button and select the [Settings] menu.
Page 198 Setup and Upgrade Select [System] > [Display].
Page 199 Setup and Upgrade Modify the [Change the size of text, apps, and other items] value to change the Auto Scaling settings. After changing the auto scaling settings, it is recommended that you click [Sign out now] and log on to Windows again.
Page 200 Select the [ ] button > [LG Software] to run [LG Control Center]. From LG Control Center, change the [Instant Booting] setting to [ON]. Shutdown the system and close the notebook PC cover. When the cover is opened, the notebook PC turns on and the system starts to boot automatically.
Page 201 LG Recovery Center RE If booting is impossible due to an error with the system, you can recover the system using LG Recovery Center RE. It is recommended that you create a recovery drive in case a serious error occurs in the system.
Page 202 When the following screen appears, select the [I Agree] button and then click the [Next] button. For recovery, the power adapter must be connected. Connect the system power and then recover the system.
Page 203 When the factory reset has been completed as shown in the following figure, click the [Complete] button and then restart the system.
Page 204 Select the [ ] button > [LG Software] to run [LG Control Center]. From LG Control Center, change the [Instant Booting] setting to [ON]. Shutdown the system and close the notebook PC cover. When the cover is opened, the notebook PC turns on and the system starts to boot automatically.
Page 205 Windows 10 Auto Scaling The Windows 10 Auto Scaling feature for user's convenience may partially blur the screen or display some icons and texts larger. Refer to the following information to change the DPI scaling to suit your needs. Press the [ ] button and select the [Settings] menu.
Page 206 Select [System] > [Display].
Page 207 Modify the [Change the size of text, apps, and other items] value to change the Auto Scaling settings. After changing the auto scaling settings, it is recommended that you click [Sign out now] and log on to Windows again.
Page 208 시스템 복구하기 If the system has an error, you can use Windows 10's recovery function to recover or restore the system to its initial pre-purchase state. CAUTION If you have deleted the restoration data in the protected area of the disk, or have arbitrarily installed another operating system, the restore function may not work.
Page 209 When the Settings screen appears, select [Update & Security]. Select the [Recovery] menu and press [Get started] in the Reset this PC menu.
Page 210 If the following screen appears, select a desired option to proceed with recovery. Keep my files: Recovers the PC without losing any personal files. • PC settings are reset to default and any user-installed Desktop app will be deleted. Remove everything: Removes all items from the system and restores the system to its initial •...
Page 211 Select the options you want to proceed with the recovery. - Just remove my files: Factory-resets the drive where Windows is installed (for example: Drive - Remove files and clean the drive: Resets all partitions and drives in the system.
Page 212 CAUTION All data is lost during the initialization, so you must backup all critical data in advance. It may take about 5 hours or longer depending on the system conditions.
Page 213 Ensure the monitor power is off before connecting the external monitor to the PC. Use ‘HDMI to VGA Gender' to connect to VGA port. HDMI to VGA Gender is available at LG Service Center. Connect the HDMI cable to the PC and the external device (TV, monitor) that supports HDMI.
Page 214 Everytime [ ] + [P] keys are pressed, the screen output option changes. Release the • keys to display the selected screen output. CAUTION If you do not set Speaker as the default value after disconnecting the HDMI cable, the •...
Page 215 Using a Wired/Wireless Router A wireless / regular router connects several PCs and mobile devices to one internet line and enables the use of internet and the network. A wireless / regular router has to be bought separately. Refer to the manual provided by the manufacturer for instructions.
Page 216 Wireless LAN The wireless network (Wireless LAN) is the network environment that connects a PC with the internet provider or company network through an Access Point (wireless or regular router). OPTION Wireless LAN is optional. Hence, it may not be installed in some models. Turning On/Off Airplane Mode Prior to using the wireless LAN, press [Fn] + [F6] to turn off Airplane Mode.
Page 217 Press the Action Center [ ] icon on the right side of the taskbar.
Page 218 Press the [Network] tile to search for a nearby Access Point. If Wi-Fi is turned off, press the [Wi-Fi] tile.
Page 219 Select the Access Point you want to connect to and press [Connect].
Page 220 If a connection is established, [Connected] appears below the Access Point name. Click the Web Browser icon to check whether the Internet is operating normally.
Page 221 Connect the LAN adapter to the USB-C™ port on the PC. The recommended network cable for the optimal network environment is CAT5 or higher. The network (LAN) cable may be connected when the LAN adapter is used. The LAN adapter may be separately purchased at LG Service Center.
Page 222 Connect the wired LAN cable to the LAN port.
Page 223 Press the [ ] button and select the [Settings] menu. Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
Page 224 Select [Network & Internet] > [Status] > [Change adapter options].
Page 225 Right-click [Ethernet] and select the [Properties] menu.
Page 226 Select [Internet Protocol Version 4 (TCP/IPv4)] and then click [Properties].
Page 227 To use an automatic IP(DHCP), select [Obtain an IP address automatically]. If you wish to use a static IP, select [Use the following IP address] to enter the address. Contact the network service provider or administrator to use a static IP. Press [OK] to complete the network setup.

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