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Notebook 14Z950 Series REV. 03 Copyrightⓒ 2014 LG Electronics, Digital Mate Co., Ltd . All rights reserved. No part of this manual may be used, copied, reproduced, modified, distributed, displayed, stored in a retrieval system, or transmitted in any form by any Means (electronic, 2015.
Recovering from Boot Failure Backup and Restore Security Platform Data Symptom-to-part index Problems regarding System Shutdown and Booting Power system checkout LCD-related symptoms Indeterminate problems Removing and replacing a part (FRU) Part lists Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials. WARNING Before removing any part (FRU), turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
3 Removing or installing main units Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-LG features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
4 Check the power cord for : 5 Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG alterations. 6 Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Emits visible and invisible laser radiation when open. Do not stare into the beam , do not view directly with optical instruments, and avoid direct exposure to the bean. Backup (Standby) RTC battery safety information When replacing or disposing of the backup (standby) RTC battery, note the following : Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Before you go to the checkout guide, be sure to read this section. IMPORTANT NOTE Only trained personnel certified by LG should service the computer. Read the entire FRU removal and replacement page before replacing any FRU. Use new nylon-coated screws when you replace FRUs.
Name of Each Part Name of Each Part Front View Web Camera Webcam Operation Status Lamps Keyboard Touchpad Power Button Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Devices that are not authorized with USB 3.0 may not operate normally when connected to the USB 3.0 port. The fast charge USB port complies with USB specifications. This function may not work properly in products that do not comply with the USB specifications. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Only 64 bit operating system supports 3 GB or more memory. The 32 bit operating system does not support more than 3 GB memory. Memory size may differ depending on the model. Users cannot exchange the main memory manually. Please visit the LG Electronics Service Center should the memory need replacement. Storage device M.2 SSD (2280)
System information 10/100 Megabit Product Weight Approx. 1.0 kg (a battery included) The weight may differ according to the model. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Using Hot Keys You can use hot keys as shown below to perform various functions. To enable OSD3 Guide message to appear, update the OSD from [LG Update Center]. Then run [LG Control Center] > [System Settings] > [On Screen Display] tile.
On: When the reader mode is activated Off: When the reader mode is deactivated Webcam Operation Status Lamps On: When the webcam is operating Off: When the webcam is not operating Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
To boot into DOS / EFI Shell, you must disable “Secure Boot option”. To boot from a USB device, use [F2] key to move the USB device to the top of the list in Boot menu after entering BIOS Setup, or press [F10] key to display Boot menu while the LG logo is being displayed, and the select a device you want to use.
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In Security, in “Secure Boot Configuration," Secure Boot values are right. (For details, refer to [Check Secure Boot].) It selects the :” Load Setup Defaults” on the “Exit” menu or [F9] Key and it summons a BIOS settings at initial value. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Upon the system rebooting, enter BIOS Setup again and check if Secure Boot has the values in the following figure. (Check UEFI Secure Boot, Protected Signatures, CertNames and Secure Boot Option.) Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Downgrading from Windows 8 to Windows 7 (SecureBoot Disable) In Windows 8, select “Restart”. Once the system restarts and “LG” Logo appears, press [F2] key. The booting speed is faster than the existing models. You’d better press it as soon as the system restarts.
You can select which drive to search first to load the machine's operating system. Drag the device icon to change the boot order. Exit This menu can be set to an initial value or save your change. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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This shows the type of CPU. Processor Speed This shows the speed of CPU. System Memory Speed This shows the speed of the memory card. Total Memory This shows size of system memory. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Sets the Fn keys to be unavailable, available all the time, or available only when pressed for a certain duration. Fn Key & Ctrl Key Exchange This swaps Fn and with Ctrl keys. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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(DEP: Technology examining memory additionally to prevent execution of malignant code in the system) Intel provide XD (eXecute Disable bit) that architecture is compatibility with DEP as a standard. Intell® Virtualization Technology Set Intel® Virtualization Technology. Intel® HT Technology Set Intel® HT Technology. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Delete All Secure Boot Keys You make [Protected Signatures] disable (Setup Mode).(In this case,state of Secure Boot is disable before Reset to Default.) Set SSD User Password Set up a Password on the device. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Choose to activate the TPM encryption.(If partial encryption is to be activate, set it as ON) Boot menu Edit Boot Order To change the booting order of the system, drag the decive icons up or down. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Confirmation asks you to confirm your selection. Press Yes to load setup defaults. Discard Changes This returns to the factory default settings for each parameter in the Setup menu. Save Changes Save change value. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
System information Using LG Recovery Center If the system has an error, you can use LG Recovery Center to use Windows 8 recovery function to recover or restore the system to its initial pre-pur- chase state. CAUTION LG Recovery Center uses the Windows 8 recovery function.
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When the following screen appears, select the USB flash drive and click [Next]. CAUTION This process deletes all the data on the storage device designated as a recovery drive. Make sure to back up its data in advance. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Select [Delete the recovery partition] while creating a recovery drive to remove the recovery partition in the PC. Once the recovery partition is removed, you cannot use the recovery function of the PC. You can only recover the system using the recovery media. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
System information Recovering from Boot Failure If booting is impossible due to a serious error with the system, you can recover the system through LG Recovery Center RE. CAUTION If you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function may not work.
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For recovery, the power adapter must be connected. Connect the system power and then recover the system. When the factory reset has been completed as shown in the following figure, click the [Complete] button and then restart the system. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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If it is impossible to recover by using [F11], you can recover the system through a recovery drive. To recover by using a recovery drive, you must have the recovery drive made through LG Recovery Center [Create Recovery Drive]. Connect the recovery drive to the USB port of the PC.
PSD configuration settings are included in both automatically written Backup Archives and manually written Backup Archives. y PSD backup file (e.g. SpPSDBackup.fsb): A backup copy of the PSD image file may be created during a Security Platform User's manual backup. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Please note that automatic backups are only executed if your PC is not shut down at the scheduled time.Please note that the user account chosen for the scheduled backup must be member of the group “Administrators” or “Backup Operators”. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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This button is disabled, if the Infineon Security Platform is disabled or not yet set up. Click here to create a backup authentication device. This feature is only available, if Enhanced Authentication is enabled. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Check that power is supplied when you power on the PC. Power off the PC. Disconnect the AC adapter and install the charged battery pack. Check that the battery pack supplies power when you power on the PC. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. NOTE Do not charge battery pack, when its temperature is below 0 or above 75. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board. NOTE Charging will take at least 3 hours. NOTE Battery is an expendable supplier, so its capacity and used time can be reduced by using the computer. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
LCD Assembly. LCD screen unreadable. System board. Wrong color displayed. Horizontal or vertical lines displayed LCD Assembly. on LCD Power-on indicator on, and a blank\LCD LCD Assembly. during POST. System board. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
If the problem remains, replace the following FRUs one at a time. (do not replace a non-defective FRU) a. LCD Assembly (Check external monitor whether the same problem recurs or not). b. Keyboard. c. Keydeck (TouchPad and Scroll Button Assembly). d. System board. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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As for the screw, every Torque 3 ± 0.2Kgfcm(0.196Nm) * The system hinge part apply to 2.5 ㎏fcm. For further information on Removing and Replacing a Part(FRU), refer to Explore view Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
Removing and replacing a part (FRU) 1010 Bottom Case Remove the 4 Rubbers. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Removing and replacing a part (FRU) Remove the 4 screws. FRU No. Specification 1SZZBA4080A Screw, M2 L4.0 D4.0 H1.0 Silver Remove the Bottom case using ZIG. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Remove the following parts in order before replacing this part. a. Bottom Case(1010) Disconnect the cable after removing the 6 screws. Cable Cable Cable FRU No. Specification FAB31738902 Screw, M2.0 L3.5 H0.6 D4.8 Black Remove the Battery. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Remove the following parts in order before replacing this part. a. Bottom Case(1010), b. Battery(1020) Disconnect the cable after removing the 4 screws. Cable FRU No. Specification FAB31738902 Screw, M2.0 L3.5 H0.6 D4.8, Black Remove the Keyboard deck. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Remove the following parts in order before replacing this part. a. Bottom Case(1010), b. Battery(1020), c. Keyboard deck(1030) Remove the screw. FRU No. Specification FAB31882801 Screw, M2.0 L2.0 D5.8 H0.4, Black Remove the WLAN. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Remove the following parts in order before replacing this part. a. Bottom Case(1010), b. Battery(1020), c. Keyboard deck(1030) Remove the screw. FRU No. Specification FAB31882801 Screw, M2.0 L2.0 D5.8 H0.4, Black Remove the SSD. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Removing and replacing a part (FRU) 1060 Memory NOTE Remove the following parts in order before replacing this part. a. Bottom Case(1010), b. Battery(1020), c. Keyboard deck(1030) Disconnect the hook. HOOK HOOK Remove the memory. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Bottom Case(1010), b. Battery(1020), c. Keyboard deck(1030) Disconnect the cable after removing the 4 screws. Cable Cable FRU No. Specification FAB31738902 Screw, M2.0 L3.5 H0.6 D4.8, Black Remove the Speakers. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Remove the following parts in order before replacing this part. a. Bottom Case(1010), b. Battery(1020), c. Keyboard deck(1030) Disconnect the cable after removing the 3 screws. Cable FRU No. Specification FAB31738902 Screw, M2.0 L3.5 H0.6 D4.8, Black Remove the FAN. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Remove the following parts in order before replacing this part. a. Bottom Case(1010), b. Battery(1020), c. Keyboard deck(1030), d. FAN(1080) Remove the 4 screws. FRU No. Specification FAB31882801 Screw, M2.0 L2.0 D5.8 H0.4, Black Remove the heat sink. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Disconnect the 2 cables after removing the 14 screws. Cable Cable FRU No. Specification FAB31882801 Screw, M2.0 L2.0 D5.8 H0.4, Black 1SZZBZ3009J Screw, M2.0 L2.5 D4.0 H1.0, Green 10EA Remove the mainboard. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Bottom Case(1010), b. Battery(1020), c. Keyboard deck(1030), d. WLAN(1040), e. SSD(1050), f. Memory(1060), g. Speaker(1070), h. FAN(1080), i. Heat sink(1090), j. Mainboard(1110) Disconnect the cable. Cable Remove the touch pad cable. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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The LCD front case may be deformed if you heat it with a hair dryer for a long time. You may burn yourself when you heat the LCD front case with a hair dryer. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Remove the 7 hooks located front bottom. CAUTION Before removing the hooks, make sure the black tape on the LCD is separated from the front case. HOOK HOOK HOOK HOOK HOOK HOOK HOOK Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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You can unlock the hooks easily by pressing the sides of the front case inward. Disconnect the hook of top after removing hook of side. HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK HOOK Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Removing and replacing a part (FRU) Remove the LCD Front Case. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
You may burn yourself when you heat the rear assembly with a hair dryer. Heat the back of the rear assembly with a hair dryer and use a zig to detach the assembly. TAPE TAPE TAPE TAPE TAPE TAPE Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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NOTE Pull the rear assembly as shown in the figure below and use a zig to detach the assembly. Take cautions not to bend the rear assembly. Disconnect the cable. Cable Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Removing and replacing a part (FRU) Remove the Rear Ass'y. Cable Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Heat sink(1090), j. Mainboard(1110), k. Touch Pad Cable(1120), l. LCD Front Case(1130), m. LCD Assembly(1140) Remove the 1 screws. FRU No. Specification 1SZZBA4080A Screw, M2.0 L4.0 D4.0 H1.0, Silver Remove the antena carrier. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Heat sink(1090), j. Mainboard(1110), k. Touch Pad Cable(1120), l. LCD Front Case(1130), m. LCD Assembly(1140), n. Antena Carrier(1150) Remove the 6 screw, then remove the 1 cable. Cable FRU No. Specification 1SZZBA4080A Screw, M2.0 L4.0 D4.0 H1.0, Silver Disconnect the hinge and LCD cable. Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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When you assemble the LCD assembly, do not confuse the hinge/antenna carrier screw with the bottom case screw. (Since the bottom case screw is 0.5 mm longer than the hinge/antenna carrier screw, you may damage the rear assembly if you confuse them.) Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
14Z950 Speaker Left NKDECK04 EAB63789401 14Z950 Speaker Right NKDECK05 ACQ86704801 13Z940 KEYBOARD SKIN TRONSHIN NKDECK06 EAD63305201 FFC Cable touch pad NKDECK07 MHK65265201 C&D noise temp sheet 90 1.2 0.4t Material Specification Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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80-5600-201(WHITE) MODULAR JACK USB micro NADT02 EAD62628502 0.145M 8P, 5P WHITE AWG28 N MEC IMEX INC 80-5600-101(BLACK) MODULAR JACK USB micro NADT02 EAD62628402 0.145M 8P, 5P BLACK AWG28 N MEC IMEX INC Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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MEZ66149201 PWR Reset label White/Gold/Black Ultraplus SYSTEM POCKET NO PRINT 14Z950 Pouch_ NPOUCH01 MAF64347301 BLACK Pouch COMPLEX NT-X ACCESSORY ZIPPER NO PRINT Com- NPOUCH02 MAF64247901 mon New Carrying BAG for KOR Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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NLCD02 NLCD03 NLCD06 NLCD04 NLCD05 NLCD01 NWEBC01 LGE Internal Use Only Copyrightⓒ2014 LG Electronics Co., Ltd.
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MCQ68207001 Rubber, LCD Guide for Rear case 1.9t (4ea) NLCD08 AFB73889301 FULLHD 14.0INCH Glare Display, White NLCD08 AFB73889302 FULLHD 14.0INCH Glare Display, Gold NLCD08 AFB73889303 FULLHD 14.0INCH Glare Display, Titan Black Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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NKDECK02 NKDECK01 NKDECK06 LGE Internal Use Only Copyrightⓒ2014 LG Electronics Co., Ltd.
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Energy Star label White NLAB04 MEZ65079601 Energy Star label (Black) Gold/Black NLAB05 MEZ65369601 HDMI Logo Label (Base:Black) Gold/Black NLAB05 MEZ65369602 HDMI Logo Label (Base:Whte) White NLAB06 MEZ66149201 PWR Reset label White/Gold/Black Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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NBATT01 NMINI02 NMRY01 NMINI01 NKDECK04 NFAN01 NKDECK03 NMLB01 NFAN02 LGE Internal Use Only Copyrightⓒ2014 LG Electronics Co., Ltd.
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Foot Rubber Front, Gray (3.9mm (+1.0)) White/Gold NBOTM02 MDP63366702 Foot Rubber Front, Dark Gray (3.9mm (+1.0)) Black NBOTM03 MDP63386701 Foot Rubber Rear, Gray (4.7mm (+1.0)) White/Gold NBOTM03 MDP63386702 Foot Rubber Rear, Dark Gray (4.7mm (+1.0)) Black Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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NBOTM03 NBOTM02 NBOTM03 NBOTM02 NBOTM01 NADT01 NKDECK05 NADT02 LGE Internal Use Only Copyrightⓒ2014 LG Electronics Co., Ltd.
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Energy Star label White NLAB04 MEZ65079601 Energy Star label (Black) Gold/Black NLAB05 MEZ65369601 HDMI Logo Label (Base:Black) Gold/Black NLAB05 MEZ65369602 HDMI Logo Label (Base:Whte) White NLAB06 MEZ66149201 PWR Reset label White/Gold/Black Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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Loc. No. LG P/N Description Remark Ultraplus SYSTEM POCKET NO PRINT 14Z950 Pouch_ NPOUCH01 MAF64347301 BLACK Pouch COMPLEX NT-X ACCESSORY ZIPPER NO PRINT Com NPOUCH02 MAF64247901 mon New Carrying BAG for KOR Copyrightⓒ2014 LG Electronics Co., Ltd. LGE Internal Use Only...
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