Page 1
PlugLinK-ETH-500G User’s Guide PL9671-A5 UICK OCATOR Contact Information Getting Help Table of Contents Installation 66‐0364‐01Rev.002 ...
Page 2
Asoka USA Corporation. Asoka USA Corporation reserves the right to make changes to this user’s guide at any time without notice and assumes no responsibility for its use. Asoka USA products and services can only be ordered under the terms and conditions of Asoka USA Corporation's applicable agreements.
Page 3
Contact Information For more information about the PlugLinK-ETH-500G or any of Asoka’s other leading-edge solutions, please contact us using any of the following methods: Voice calls: We welcome your calls Monday through Friday, from 9:00 am to 5:00 pm Pacific Time at (408) 550-8167. Voice mail is available during non- business hours.
Viewing the Device Information (Profile) ..............13 Changing your device Name and Network Encryption Key (NEK) ........14 DEVICE NETWORK ENCRYPTION KEY (NEK) .............. 17 Resetting and Upgrading the PlugLinK-ETH-500G ............21 Prioritizing the Network Traffic .................. 22 Viewing the Network Statistics screen ................ 23 ...
This adapter allows you to network your home or office by plugging directly into an electrical outlet. With your PlugLinK-ETH-500G, you can easily share your high-speed Internet, mp3s, video, and gaming throughout the home or office. This manual describes how to connect your PlugLinK-ETH-500G to a PC or cable/DSL Router. Package Contents...
To share a simple connection between computers, attach one PL9671-A5 device to each computer. NOTE: Do not connect the PlugLinK-ETH-500G into a power strip, extension cord, un-interruptible power supply (UPS), or surge protector. This may prevent the unit from working properly or degrade the network performance.
Other Connections You can also use the PlugLinK-ETH-500G with other Ethernet enabled devices, such as IP Cameras, IP set top box, game consoles, etc. “Up to eight (8) PL9671 can be placed on the same PLC (Powerline Communication) network.”...
Advanced Configuration (Expert Users Only) This chapter provides information on installing and setting up the PlugLinK-ETH-500G. NOTE: Do not connect the PlugLinK-ETH-500G into a power strip, extension cord, un-interruptible power supply (UPS), or surge protector. This may prevent the unit from working properly or degrade the network performance.
Page 9
3. In the Start screen, click Install Driver to start the installation. 4. In the Welcome screen of the screen of the wizard, click Next to begin the installation. 9 of 39 PlugLink-ETH-500G User’s Guide...
Page 10
To change the name of the PlugLink AV unit, select Yes, and enter a name in the text field. Otherwise, select No. Click Next to advance to the next screen. 10 of 39 PlugLink-ETH-500G User’s Guide...
Page 11
NOTE: All devices on your network must share the same password to communicate. Use care when changing the network password. The default password is HomePlug AV. 8. Select the location where you want to install the drivers and software and click the Install button. 11 of 39 PlugLink-ETH-500G User’s Guide...
Page 12
9. When the installation of the PlugLink drivers and software is complete, you can use Power Manager Utility for advanced configuration of your PL9671 unit. Click Finish to finish the installation wizard. 12 of 39 PlugLink-ETH-500G User’s Guide...
Network Management The PlugLinkAV Power Manager utility software allows you to manually configure a PlugLinK-ETH-500G that is directly connected to your Personal Computer or to any PlugLinkAV Adapters that are remotely residing on your PlugLinkAV Home network. NOTE: The Power Manager Utility software is for all Asoka PlugLinkAV devices.
Key (NEK) Use the Device(s) Screen to change your local and remote device name, also to change your local and remote device Network Encryption Key (NEK) (also known as the Network Password). Device(s) Screen 14 of 39 PlugLink-ETH-500G User’s Guide...
Page 15
7. Click “Update” to update the new name. 8. If the new name was accepted, the message “You have successfully changed your Device name.” will appear. 9. Congratulations, you have successfully changed your local device name. Changing your local device name 15 of 39 PlugLink-ETH-500G User’s Guide...
Page 16
7. Click “Update” to update the new name. 8. If the new name was accepted, the message “You have successfully changed your Device name.” will appear. 9. Congratulations, you have successfully changed your remote device name. Changing your remote device name 16 of 39 PlugLink-ETH-500G User’s Guide...
Only those devices encrypted with the same domain name or work group, will have access to your Powerline Network. All Asoka PlugLinkAV adapters are encrypted with the same default Network Encryption Key. The default Network Encryption Key is: HomePlugAV.
Page 18
Encryption Key is successfully changed. The utility will now scan the powerline network” will appear. 9. Congratulations, you have successfully changed your local device Network Password. Changing your local device Network Encryption Key (NEK) 18 of 39 PlugLink-ETH-500G User’s Guide...
Page 19
6. Enter the new Network Encryption Key (NEK) in the New Network Password field. The new Network Password must be at least 8 characters long and Can’t have spaces. 7. Click “Update” to update the new Network Password. 19 of 39 PlugLink-ETH-500G User’s Guide...
Page 20
8. If the new Network Password was accepted, the message “Network Encryption Key is successfully changed. The utility will now scan the Powerline network” will appear. 9. Congratulations, you have successfully changed your local device Network Password. Changing your remote device Network Encryption Key (NEK) 20 of 39 PlugLink-ETH-500G User’s Guide...
Reset your PlugLinK-ETH-500G to Factory Defaults Reset (Reboot) your PlugLinK-ETH-500G Upgrade the Firmware How to reset your PlugLinK-ETH-500G to its Factory Defaults, reboot and Upgrade the firmware. 1. Connect your PC to one of your PlugLinkAV adapters. For instructions on how to (Installing the connect your PlugLinkAV to your PC, please refer to page 7 Hardware).
IGMP multicast group. • Other multicast or Broadcast packets: (Default to CAP3) – Sets the default CAP for multicast frames not in a snooped group and for broadcast frames. QoS Screen 22 of 39 PlugLink-ETH-500G User’s Guide...
The Ethernet sub screen shows the Ethernet connection speed of the local and destination devices in your network. You can select the destination device in the Destination Address drop down menu. Click the Retrieve button to get the information. 23 of 39 PlugLink-ETH-500G User’s Guide...
Page 24
Use the Statistics sub screen to view statistical information about your connection between a source device and a specific destination device in your network. Click the Retrieve button to start accumulating the statistical information. Link Screen; Statistics sub screen 24 of 39 PlugLink-ETH-500G User’s Guide...
Power Manager. Note: The Network button (tab) is for TR-069 compliant adapters only. The Network Tab does not apply to this product. If you have questions, please contact Asoka USA Technical Support at (408) 550-8173. 25 of 39 PlugLink-ETH-500G User’s Guide...
You can use the buttons on your PlugLinkAV device to reset the firmware back to its factory defaults, and to create or associate your PlugLinK-ETH-500G to a randomized Powerline Network. For details on how to use the buttons on your PlugLinkAV adapter, please refer to page 33 of this manual.
Troubleshooting Following are solutions to a few situations you might encounter. If you do not find a solution in this chapter, contact Asoka USA Technical Support by phone at (408) 550-8173 or through email at support@asokausa.com. Symptom: I can't connect to anything and there are no lights activated on my PL9671-A5.
Page 28
Your broadband connection may have stopped working. 1. Power down your broadband router and/or DSL/cable modem (if applicable) for about 30 seconds and then power them back on. 2. If this step fails, please contact your ISP for assistance. 28 of 39 PlugLink-ETH-500G User’s Guide...
Components Front Panel Use the status lights on the front panel to verify connections. 31 of 39 PlugLink-ETH-500G User’s Guide...
Page 32
Ethernet traffic No Ethernet connectivity Bottom Panel The bottom panel of the PL9671-A5 contains the following components: RJ-45 Ethernet port The label on the rear panel of the PlugLinK-ETH-500G contains the information listed below. MAC address Model number Part number...
Page 33
The PlugLinK-ETH-500G device has two hardware push buttons: • FW RST ( Firmware Default Reset ) button – Resets the PlugLinK-ETH-500G back to factory default settings. Press and hold the button with a pin or sharp object for about 2 seconds until you see the lights on the device flash briefly.
Page 34
Device A Device B Device C 1. Plug your new PlugLinK-ETH-500G (Device C) into an AC outlet. The POWER light indicator should be lit solid green. a. Press the SECURITY button BRIEFLY (1 second) and release. The POWER light should now be blinking green.
Page 35
Default Reset (FW RST) button for 1 second, then follow the procedure above. The use of the SECURITY (Network ID) button is optional. You may also use the application software described in the manual to set NEK's as well. 35 of 39 PlugLink-ETH-500G User’s Guide...
This warranty extends only to you, the original purchaser and is not transferable to any subsequent purchasers. This warranty does not apply if, in the judgment of Asoka, the product fails due to damage from shipment, handling, storage, accident, abuse, misapplication or misuse,...
Page 37
Prior to returning any defective product, the purchaser or the authorized merchant from whom the purchaser originally bought the product must obtain a Return Material Authorization (RMA) number from Asoka. All defective products should be returned to Asoka with shipping charges prepaid.
2. This device must accept any interference received, including interference that may cause undesired operatio Note: “Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.” 38 of 39 PlugLink-ETH-500G User’s Guide...
Page 39
Asoka USA Corporation 2620 Augustine Drive Suite 230 Santa Clara, California 95054 USA Phone: (408) 550–8167 Fax: (408) 884–2390 www.asokausa.com 66‐0364‐01Rev.002 39 of 39 PlugLink-ETH-500G User’s Guide...
Need help?
Do you have a question about the PlugLinK-ETH-500G and is the answer not in the manual?
Questions and answers