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8
Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the following points
before requesting service. If the problem remains unsolved, go to the Philips
web site (www.philips.com/support). When you contact Philips, ensure that the
apparatus is nearby and the model number and serial number are available.
No power
•
Ensure that both plugs of the mains cord are properly connected.
•
Ensure that there is power at the AC outlet.
•
Check if the built-in battery is drained.
No sound
•
Ensure that the AV cable is connected correctly.
No response to the remote control
•
Ensure that the path between the remote control and the player is clear
from obstacles.
•
From a close distance, point the remote control directly at the player.
•
Replace the remote control batteries.
•
The function does not work for this disc. Refer to the disc instructions.
Distorted picture
•
Clean the disc. With a clean, soft, lint-free cloth, wipe the disc outwards from
the center.
•
Make sure that the video output format of the disc is compatible with the TV.
•
Change the video output format to match your TV or program.
•
The LCD is manufactured using high precision technology. You may, however,
see tiny black points and/or bright points(red, blue, green) that continuously
appear on the LCD. This is a normal result of the manufacturing process and
does not indicate a malfunction.
EN
28
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