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Troubleshooting >
Networking
❑ If you want to connect your computer to a wireless LAN access point using the 5 GHz band, make sure the option to use
the 5 GHz band or both the 2.4 GHz and 5 GHz bands is selected for Wireless LAN Settings in the VAIO Smart Network
settings window. Wireless LAN communication (IEEE 802.11a standard) using only the 5 GHz band, available on selected
models only, is disabled by default.
China model_END
Except IRX-4860_END
❑ Follow these steps to check the settings:
1
Click Start and Control Panel.
2
Click View network status and tasks under Network and Internet.
3
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
Right-click the power status icon on the taskbar and select Power Options.
2
Click Change plan settings.
3
Click Change advanced power settings.
4
Select the Advanced settings tab.
5
Double-click Wireless Adapter Settings and Power Saving Mode.
6
Select Maximum Performance from the drop-down list both for On battery and Plugged in.
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
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