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Sony VPCSA3J1E/XI User Manual

Vaio vpcsa series, vaio vpcsb series, vaio vpcse series.
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Table of Contents
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User Guide

Personal Computer
VPCSA Series / VPCSB Series / VPCSE Series

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Table of Contents

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   Summary of Contents for Sony VPCSA3J1E/XI

  • Page 1: User Guide

    User Guide Personal Computer VPCSA Series / VPCSB Series / VPCSE Series...
  • Page 2: Table Of Contents

    Contents Before Use... 4 Finding More about Your VAIO Computer ... 5 Ergonomic Considerations ... 8 Getting Started... 10 Locating Controls and Ports... 11 About the Indicator Lights ... 18 Connecting a Power Source ... 19 Using the Battery Pack... 21 Shutting Down Your Computer Safely ...
  • Page 3 Upgrading Your VAIO Computer ... 134 Adding and Removing Memory... 135 Precautions... 141 Safety Information ... 142 Care and Maintenance Information... 144 Handling Your Computer... 145 Handling the LCD Screen ... 147 Using the Power Source ... 148 Handling the Built-in Camera ... 149 Handling Discs ...
  • Page 4: Before Use

    External views illustrated in this manual may look slightly different from those of your computer. How to find specifications Some features, options, and supplied items may not be available on your computer. To find out about the configuration of your computer, visit the VAIO Support web site at http://support.vaio.sony.eu/.
  • Page 5: Finding More About Your Vaio Computer

    Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
  • Page 6 Before Use > Finding More about Your VAIO Computer 2. On-screen Documentation ❑ VAIO User Guide — General information of your VAIO computer including support and troubleshooting information. To access VAIO User Guide, click Start ❑ Windows Help and Support — A comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your computer.
  • Page 7 If you experience any problem with your VAIO computer, launch the VAIO Care, which offers you various options to help you solve most problems. For details, see Using the VAIO Care If you need more assistance, visit the VAIO Support web site at http://support.vaio.sony.eu/. When you contact VAIO Support, you will be asked for the serial number of the computer.
  • Page 8: Ergonomic Considerations

    Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
  • Page 9 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
  • Page 10: Getting Started

    Getting Started > Getting Started This section describes how to get started using your VAIO computer. Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion, connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
  • Page 11: Locating Controls And Ports

    Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. Front Built-in camera (page 46)
  • Page 12 Getting Started > Locating Controls and Ports Drive eject button (page 43), (page 47) Performance selector switch (page 120) Touch pad (page 42) Left button (page 42) Fingerprint sensor (page 84) Right button (page 42) WIRELESS switch (page 68), (page 73), WIRELESS indicator (page 18)
  • Page 13 Getting Started > Locating Controls and Ports Back Air vent It is recommended that you do not use your computer with the LCD screen lid fully open for an extended period of time. If you do so, the temperature of the bottom of the unit may rise.
  • Page 14 Getting Started > Locating Controls and Ports Right The location of the ports and slots on the right side of your computer is different depending on the model you purchased. VPCSA or VPCSB Series is illustrated at the top and VPCSE Series is illustrated at the bottom of the enlarged illustrations.
  • Page 15 Getting Started > Locating Controls and Ports Left Headphones jack (page 107) Optical disc drive (page 47) Manual eject hole (page 181)
  • Page 16 Getting Started > Locating Controls and Ports Bottom (with the bottom cover) Air vents Port replicator connector cover (page 101) Extended battery pack connector cover Battery off button (page 26), (page 161), SIM card cover (page 73) Bottom cover For detailed instructions on how to attach an extended battery pack, see the manual that came with your extended battery pack.
  • Page 17 Getting Started > Locating Controls and Ports Bottom (without the bottom cover) Memory module (page 135) Battery connector (page 21)
  • Page 18: About The Indicator Lights

    Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Illuminates while the battery pack is charging. See Charging the Battery Pack Charge Built-in camera Illuminates while the built-in camera is in use. Media access Illuminates while data access to a memory card, such as "Memory Stick"...
  • Page 19: Connecting A Power Source

    Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Before using the computer for the first time, you need to connect an AC adapter to your computer. Do not use your computer without installing the battery pack as it may cause the computer to malfunction.
  • Page 20 Getting Started > Connecting a Power Source ✍ To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet. Make sure that an AC outlet is easily accessible. If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode 34).
  • Page 21: Using The Battery Pack

    Getting Started > Using the Battery Pack Using the Battery Pack The battery pack is already installed on your computer at the time of delivery but is not fully charged. Do not use your computer without installing the battery pack as it may cause the computer to malfunction. Installing/Removing the Battery Pack ✍...
  • Page 22 Getting Started > Using the Battery Pack Slide the battery pack into the battery compartment in the direction of the arrow. Push the battery pack down into the compartment until the projection (3) clicks into place.
  • Page 23 Getting Started > Using the Battery Pack Replace the cover. Make sure all the tabs on the cover are slid in place and push the cover in the direction of the arrow. There are five tabs on VPCSA and VPCSB Series and six tabs on VPCSE Series. Replace and tighten the removed screws.
  • Page 24: To Remove The Battery Pack

    Getting Started > Using the Battery Pack To remove the battery pack You will lose all unsaved data if you remove the battery pack while your computer is on and not connected to the AC adapter. Turn off the computer, close the LCD screen lid, and unplug the AC adapter if plugged. Unscrew the two screws (1), slide the bottom cover in the direction of the arrow (2), and remove the cover.
  • Page 25 Getting Started > Using the Battery Pack Pull and hold the tab in the direction of the arrow (3) and pull the battery pack in the direction of the arrow (4). Slide the battery pack away from the computer in the direction of the arrow.
  • Page 26 If the problem persists, remove both battery packs and install them once again. For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance...
  • Page 27: Charging The Battery Pack

    Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light is on while the battery pack is charging.
  • Page 28 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using the computer. When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
  • Page 29 Getting Started > Using the Battery Pack Checking the Battery Charge Capacity The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery settings.
  • Page 30: Extending The Battery Life

    Getting Started > Using the Battery Pack Extending the Battery Life When your computer is running on battery power, you can extend the battery life using the following methods. ❑ Decrease the LCD brightness of your computer screen. ❑ Use the power saving mode. See Using the Power Saving Modes ❑...
  • Page 31: Shutting Down Your Computer Safely

    Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Save your data and close all running software applications.
  • Page 32: Using The Power Saving Modes

    Getting Started > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate. If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into Hibernate mode or turn it off.
  • Page 33: Using Sleep Mode

    Getting Started > Using the Power Saving Modes Using Sleep Mode To activate Sleep mode Click Start, the arrow next to the Shut down button, and Sleep. To return to Normal mode ❑ Press any key. ❑ Press the power button on your computer. If you press and hold the power button for more than four seconds, your computer will turn off automatically.
  • Page 34: Using Hibernate Mode

    Getting Started > Using the Power Saving Modes Using Hibernate Mode To activate Hibernate mode Press the Fn+F12 keys. Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate. Do not move your computer before its power indicator light turns off. To return to Normal mode Press the power button.
  • Page 35: Keeping Your Computer In Optimum Condition

    Getting Started > Keeping Your Computer in Optimum Condition Keeping Your Computer in Optimum Condition Updating Your Computer Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency, security, and functionality. The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on the computer.
  • Page 36 Getting Started > Keeping Your Computer in Optimum Condition Using the Antivirus Software for Your Computer Protect your computer against computer viruses by using the antivirus software. You can keep the antivirus software current with the latest updates by downloading and installing the updates from the web site of the manufacturer.
  • Page 37: Using The Vaio Care

    Getting Started > Keeping Your Computer in Optimum Condition Using the VAIO Care With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide appropriate measures to solve the problem.
  • Page 38: Using Your Vaio Computer

    Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 39) ❑ Using the Touch Pad (page 42) ❑ Using Special-function Buttons (page 43) ❑...
  • Page 39: Using The Keyboard

    Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combination/Feature Fn + (F1): touch pad operation...
  • Page 40 Using Your VAIO Computer > Using the Keyboard Combination/Feature Fn + /T (F7): display output Fn + (F9/F10): zooming Fn + (F12): hibernation Function Switches the display output between your computer screen and an external display. Press the Enter key to select the display output. If you disconnect a display cable from your computer while an external display is selected as the display output destination, the computer screen goes blank.
  • Page 41 Using Your VAIO Computer > Using the Keyboard Changing the Backlit Keyboard Settings If your computer is equipped with a backlit keyboard, you can set the keyboard light to automatically turn on and off according to ambient light intensity. Additionally, you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations. To change the backlit keyboard settings Click Start, All Programs, and VAIO Control Center.
  • Page 42: Using The Touch Pad

    Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
  • Page 43: Using Special-function Buttons

    Using Your VAIO Computer > Using Special-function Buttons Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button ASSIST button WEB button VAIO button Drive eject button Functions Launches the VAIO Care while the computer is on. While the computer is off, the ASSIST button launches the VAIO Care Rescue.
  • Page 44: Using The Quick Web Access Function

    Using Your VAIO Computer > Using the Quick Web Access Function Using the Quick Web Access Function The Quick Web Access function enables you immediately to access the Internet without launching the Windows operating system. Some features and options in this section may not be available on your computer. Activating the Quick Web Access Function To activate the Quick Web Access function, your computer must be off.
  • Page 45 Using Your VAIO Computer > Using the Quick Web Access Function Exiting the Quick Web Access Function To launch the Windows operating system, you first need to exit the Quick Web Access function. To exit the Quick Web Access function, do any of the following: ❑...
  • Page 46: Using The Built-in Camera

    Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in camera. With the communication software, such as Windows Live Messenger, you can make a video call through the Internet. For detailed information on how to use the software, see the help file included with the software.
  • Page 47: Using The Optical Disc Drive

    Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with a built-in optical disc drive. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc Turn on the computer.
  • Page 48 Using Your VAIO Computer > Using the Optical Disc Drive Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray. Close the drive tray by pushing it in gently.
  • Page 49 Using Your VAIO Computer > Using the Optical Disc Drive Supported Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc See the reference chart below to find out which type of optical disc drive supports which types of media. CD-ROM CD-R/RW DVD-ROM DVD-R/ DVD SuperMulti Drive P...
  • Page 50 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 51 Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.
  • Page 52 Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
  • Page 53 Using Your VAIO Computer > Using the Optical Disc Drive If it is your first time to play a DVD video on your computer, follow these steps before inserting the disc: Click Start and Computer. Right-click the optical disc drive icon and select Properties. Click the Hardware tab.
  • Page 54 Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Connect the AC adapter to the computer and close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
  • Page 55: Using "memory Stick

    The "Memory Stick Duo" slot on your computer can accommodate the following sizes and types of media: ❑ "Memory Stick Duo" ❑ "Memory Stick PRO Duo" ❑ "Memory Stick PRO-HG Duo" Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick". For the latest information about "Memory Stick", visit http://www.sony.net/memorycard/.
  • Page 56: Inserting And Removing "memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Inserting and Removing "Memory Stick" To insert "Memory Stick" Locate the "Memory Stick Duo" slot. Hold "Memory Stick" with the arrow pointing toward the slot. Carefully slide "Memory Stick" into the slot until it clicks into place. Do not force the media into the slot.
  • Page 57 Using Your VAIO Computer > Using "Memory Stick" ✍ If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. When you insert "Memory Stick" into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen instructions to install the software.
  • Page 58 Using Your VAIO Computer > Using "Memory Stick" To remove "Memory Stick" Do not remove "Memory Stick" while the media access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator light is unlit before removing "Memory Stick".
  • Page 59: Formatting "memory Stick

    Using Your VAIO Computer > Using "Memory Stick" Formatting "Memory Stick" To format "Memory Stick" "Memory Stick" is formatted by default and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. Formatting "Memory Stick"...
  • Page 60 Using Your VAIO Computer > Using "Memory Stick" Click Start. Follow the on-screen instructions. It may take time to format "Memory Stick" depending on the media type.
  • Page 61 Notes on Using "Memory Stick" ❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB that are available as of June 2011. However, not all "Memory Stick" are guaranteed of compatibility.
  • Page 62: Using Other Modules / Memory Cards

    Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
  • Page 63 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 64 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Locate the SD memory card slot. Check that the media access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects.
  • Page 65 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
  • Page 66: Using The Internet

    Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 67: Using The Network (lan)

    Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end of a LAN cable (not supplied) to the LAN port on the computer or the optional port replicator and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.
  • Page 68: Using The Wireless Lan

    Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection. The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. See the specifications to find out about the configuration of your computer.
  • Page 69 Using Your VAIO Computer > Using the Wireless LAN Notes on Using the Wireless LAN Function General notes on using the wireless LAN function ❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of channels).
  • Page 70 Using Your VAIO Computer > Using the Wireless LAN Note on the data encryption The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi-Fi networks.
  • Page 71: Starting Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Starting Wireless LAN Communications You first need to establish wireless LAN communications between your computer and an access point (not supplied). See Windows Help and Support for more information. For help on setting up a wireless network, click Start, All Programs, and VAIO Easy Connect, and then follow the on-screen instructions of the Easy Internet Connection Setup.
  • Page 72: Stopping Wireless Lan Communications

    Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
  • Page 73: Using The Wireless Wan

    Using Your VAIO Computer > Using the Wireless WAN Using the Wireless WAN Using the wireless WAN (WWAN) allows your computer to connect to the Internet through the wireless network wherever there is the mobile phone coverage. The WWAN may not be available in some countries or regions. Some features and options in this section may not be available on your computer.
  • Page 74: Inserting A Sim Card

    Using Your VAIO Computer > Using the Wireless WAN Inserting a SIM Card To use the wireless WAN function, you first need to insert a SIM card into the SIM card holder on your computer. Your SIM card is contained within a base plate, about the size of a credit card. ✍...
  • Page 75 Using Your VAIO Computer > Using the Wireless WAN Remove the SIM card (1) by pushing it out from the base plate. Slide the SIM card holder in the direction of the arrow (2) and then lift the holder. Insert the SIM card into the SIM card holder with its printed circuit side up.
  • Page 76 Using Your VAIO Computer > Using the Wireless WAN Close the SIM card holder and then slide the holder in the direction of the arrow (3). Do not touch the printed circuit on the SIM card. Be sure to hold your computer firmly before inserting or removing the card. Do not damage the SIM card in any way, either by bending or exerting pressure on the card.
  • Page 77 Using Your VAIO Computer > Using the Wireless WAN Starting the Wireless WAN Communications To start the wireless WAN communications Make sure that the SIM card cover is properly closed, otherwise the wireless WAN function may not work. Turn on the WIRELESS switch. Click Start, All Programs, and VAIO Smart Network or click the VAIO Smart Network icon In the VAIO Smart Network window, make sure that the switch next to Wireless WAN is On.
  • Page 78: Using The Bluetooth Function

    Using Your VAIO Computer > Using the BLUETOOTH Function Using the BLUETOOTH Function You can establish wireless communications between your computer and other BLUETOOTH computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area.
  • Page 79: Communicating With Another Bluetooth Device

    Using Your VAIO Computer > Using the BLUETOOTH Function Communicating with Another BLUETOOTH Device You can connect your computer to a BLUETOOTH device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables.
  • Page 80 Using Your VAIO Computer > Using the BLUETOOTH Function To communicate with another BLUETOOTH device To communicate with another BLUETOOTH device, you first need to set up the BLUETOOTH function. For information on setting up and using the BLUETOOTH function, see Windows Help and Support. Turn on the WIRELESS switch.
  • Page 81: Stopping Bluetooth Communications

    Using Your VAIO Computer > Using the BLUETOOTH Function Stopping BLUETOOTH Communications To stop BLUETOOTH communications Turn off the BLUETOOTH device that is communicating with your computer. Click the switch next to BLUETOOTH to toggle it to Off in the VAIO Smart Network window.
  • Page 82 Using Your VAIO Computer > Using the BLUETOOTH Function Notes on Using the BLUETOOTH Function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑...
  • Page 83 Using Your VAIO Computer > Using the BLUETOOTH Function ❑ The BLUETOOTH function may not work with other devices, depending on the manufacturer or the software version employed by the manufacturer. ❑ Connecting multiple BLUETOOTH devices to your computer may cause channel congestion, resulting in poor performance of the devices.
  • Page 84: Using Fingerprint Authentication

    Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication Your computer may be equipped with a fingerprint sensor to provide you with additional convenience. Some features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer.
  • Page 85: Registering A Fingerprint

    Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. To register a fingerprint Click Start, All Programs, TrueSuite, and TrueSuite. Click Get Started. Follow the on-screen instructions. If the Windows password setting window appears, set the Windows password.
  • Page 86 Using Your VAIO Computer > Using Fingerprint Authentication If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger flat in the center of the fingerprint sensor (1). Swipe your finger perpendicularly across the fingerprint sensor and scan from the top joint of the finger to the fingertip.
  • Page 87 Using Your VAIO Computer > Using Fingerprint Authentication Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint registration may fail if you move your finger too quickly or too slowly. Let the fingerprint sensor take about one second to scan your fingerprint.
  • Page 88 Using Your VAIO Computer > Using Fingerprint Authentication Logging Onto Windows To use the fingerprint authentication function in place of Windows password entry to log onto your system, you need to set the Windows password and configure your computer for fingerprint authentication. For information on how to set the Windows password, see Setting the Password To log onto Windows Swipe the registered finger across the fingerprint sensor when the Windows log-on screen appears.
  • Page 89: Using The Tpm

    Using Your VAIO Computer > Using the TPM Using the TPM The Trusted Platform Module (TPM) may be embedded in your computer to provide basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. Some features and options in this section may not be available on your computer.
  • Page 90: Important Notice

    Using Your VAIO Computer > Using the TPM Important Notice Notes on encrypting the operating system or program files Encrypting files used by your operating system or any software application, using the Encrypting File System (EFS) with the TPM, will disable you to launch or operate such software. To avoid such problems, observe the following before using the EFS: ❑...
  • Page 91 Using Your VAIO Computer > Using the TPM Notes on encrypting key files or files on the Personal Secure Drive Encrypting files created in the following folders when your user account is initialized and the EFS is enabled will disable you to launch your TPM software and decrypt the encrypted data.
  • Page 92 Using Your VAIO Computer > Using the TPM Notes on encrypting backup files or other files Encrypting backup archive files or emergency recovery token files will disable you to recover your computer system for emergency, and encrypting password reset token files or secret files will disable you to reset the password. Do not encrypt the following files or folders: ✍...
  • Page 93 Using Your VAIO Computer > Using the TPM ❑ Key and certificate backup file Default file name: SpBackupArchive.xml ❑ PSD backup file Default file name: <Drive name>-Personal Secure Drive.fsb ❑ Owner password backup file Default file name: SpOwner_<your computer name>.tpm ❑...
  • Page 94 Using Your VAIO Computer > Using the TPM Configuring the TPM To use the embedded TPM, you need to: Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
  • Page 95 See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.
  • Page 96 Using Your VAIO Computer > Using the TPM Using BitLocker Drive Encryption with the TPM BitLocker Drive Encryption is a data encryption feature that is available on models with Windows 7 Ultimate or Windows 7 Enterprise. Enabling BitLocker Drive Encryption in conjunction with the TPM encrypts all data on the built-in storage device. For detailed information on how to use and configure BitLocker Drive Encryption, see Windows Help and Support.
  • Page 97 Using Your VAIO Computer > Using the TPM To unlock the encrypted data with a recovery key stored on a USB flash memory device To unlock the encrypted data with a recovery key stored on a USB flash memory device, your system needs to access the USB flash memory device when you boot the computer.
  • Page 98 Using Your VAIO Computer > Using the TPM Updating your BIOS with updating software, such as the VAIO Update, changes the BIOS settings back to the default. You need to repeat the steps above again. It takes several hours to complete the encryption process.
  • Page 99: Using Peripheral Devices

    Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting a Port Replicator (page 100) ❑ Connecting External Speakers or Headphones (page 107) ❑ Connecting an External Display (page 108) ❑...
  • Page 100: Connecting A Port Replicator

    Using Peripheral Devices > Connecting a Port Replicator Connecting a Port Replicator Attaching an optional port replicator enables you to connect additional peripherals to your computer, such as a printer and an external display. Locating Ports on the Port Replicator While the port replicator is attached to you computer, you cannot use the following ports.
  • Page 101: Attaching Your Computer To The Port Replicator

    Using Peripheral Devices > Connecting a Port Replicator Attaching Your Computer to the Port Replicator Be sure to install the battery pack(s) before attaching your computer to the port replicator. To attach your computer to the port replicator If the AC adapter is supplied with your port replicator, be sure to use it to connect the port replicator to a power source. If not, use the AC adapter supplied with your computer.
  • Page 102 Using Peripheral Devices > Connecting a Port Replicator Remove the port replicator connector cover from the bottom of the computer. You may find it difficult to remove the port replicator connector cover, as it is tight in place on your computer. Do not exert extra pressure when removing the cover so as not to damage the computer or the port replicator connector cover.
  • Page 103 Using Peripheral Devices > Connecting a Port Replicator Align the rear bottom corners of the computer with the guides on the port replicator. ✍ If an optional extended battery pack is attached to your computer, slide the tab (1) in the direction of the arrow to lift the connector (2) on the port replicator to attach the computer.
  • Page 104 Using Peripheral Devices > Connecting a Port Replicator Be sure to slide the tab (1) to the end. If not, the connector (2) is not locked in the correct position, resulting in a contact failure between your computer and the port replicator. When the extended battery pack is not attached to your computer, slide the tab (1) in the opposite direction of the arrow to lower the connector (2).
  • Page 105: Disconnecting Your Computer From The Port Replicator

    Using Peripheral Devices > Connecting a Port Replicator Disconnecting Your Computer from the Port Replicator To prevent loss of unsaved data, be sure to turn off your computer before disconnecting it from the port replicator. When the battery pack is running out of power, disconnecting your computer from the port replicator may result in loss of unsaved data. To disconnect your computer from the port replicator Lift the computer away from the port replicator.
  • Page 106 Using Peripheral Devices > Connecting a Port Replicator Replace the port replicator connector cover on the bottom of the computer. ✍ It is extremely important that you replace the port replicator connector cover after disconnecting your computer from the port replicator. If the connector is left uncovered, dust may get inside and damage the computer.
  • Page 107: Connecting External Speakers Or Headphones

    Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
  • Page 108: Connecting An External Display

    Using Peripheral Devices > Connecting an External Display Connecting an External Display Some features and options in this section may not be available on your computer. Blu-ray Disc playback on a connected external display may be interrupted, depending on the type or bit rate of the video. You may be able to solve this problem by lowering the screen resolution of the display.
  • Page 109 Using Peripheral Devices > Connecting an External Display Connecting a Computer Display or a Projector You can connect an external display, such as a computer display or a projector, either directly to your computer or via the optional port replicator. To connect a computer display or a projector The monitor port on your computer is not accessible when the computer is attached to the port replicator.
  • Page 110 Using Peripheral Devices > Connecting an External Display Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content. To view the copyright protected content, connect an HDCP-compliant monitor to the HDMI output port on your computer or the port replicator.
  • Page 111: Connecting A Tv With An Hdmi Input Port

    Set up the TV configuration system. If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 112 Using Peripheral Devices > Connecting an External Display ✍ See the manual that came with your TV for more information on installation and use. The HDMI cable carries both video and audio signals. To play Blu-ray 3D Disc media Some features and options may not be available on your computer. See the specifications to find out about the configuration of your computer.
  • Page 113 Using Peripheral Devices > Connecting an External Display ✍ You can change the screen resolution of your computer. Click for changing the screen resolution. See the help file included with the PowerDVD BD for more information. Insert Blu-ray 3D Disc media into the optical disc drive. To connect a high-quality digital sound output device between your computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and TV using an HDMI connection.
  • Page 114: Selecting Display Modes

    Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. The monitor port on your computer is not accessible when the computer is attached to the port replicator. The screen resolution of your external display may change when you change the performance mode.
  • Page 115: Using The Multiple Monitors Function

    Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to your computer, your computer screen and the external display can function as a single desktop.
  • Page 116 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function The monitor port on your computer is not accessible when the computer is attached to the port replicator. The screen resolution of your external display may change when you change the performance mode. ✍...
  • Page 117: Connecting A Usb Device

    Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your computer. You cannot use USB devices if you disable the USB ports in the BIOS setup screen. To enable the ports, follow the steps in Disabling Built-in Devices (page 131).
  • Page 118 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
  • Page 119: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Selecting Performance Modes (page 120) ❑...
  • Page 120: Selecting Performance Modes

    Customizing Your VAIO Computer > Selecting Performance Modes Selecting Performance Modes Your computer is equipped with the performance selector switch for changing the performance mode without restarting the computer. You can select either of the performance modes: STAMINA mode for lower power consumption or SPEED mode for faster performance.
  • Page 121 Customizing Your VAIO Computer > Selecting Performance Modes To select a performance mode Slide the performance selector switch (1) to select a performance mode. Type of Mode Description STAMINA mode Uses the Intel Graphics Media Accelerator and disables some hardware devices on your computer to conserve battery power.
  • Page 122: Setting The Password

    If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO...
  • Page 123 Customizing Your VAIO Computer > Setting the Password Setting the Power-on Password To add the power-on password (machine password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Press the <...
  • Page 124 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.
  • Page 125 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Enter the user password and press the Enter key.
  • Page 126 Customizing Your VAIO Computer > Setting the Password Setting the Windows Password To add the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Create a password for your account under Make changes to your user account. In the New password and Confirm new password fields, enter the password for your account.
  • Page 127 Customizing Your VAIO Computer > Setting the Password To remove the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Remove your password. In the Current password field, enter the current password that you want to remove. Click Remove password.
  • Page 128: Using The Vaio Control Center

    Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select your desired control item and change the settings.
  • Page 129: Using The Vaio Power Management

    Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management function is added to the Windows Power Options. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
  • Page 130: Changing The Display Language

    Customizing Your VAIO Computer > Changing the Display Language Changing the Display Language On models with Windows 7 Ultimate or Windows 7 Enterprise, you can download and install your desired language pack. See the specifications to find out about configuration of your computer. To download a language pack, your computer must be connected to the Internet.
  • Page 131: Protecting Data From Unauthorized Use

    Customizing Your VAIO Computer > Protecting Data from Unauthorized Use Protecting Data from Unauthorized Use Disabling Built-in Devices You can use one of the BIOS functions to disable the following built-in devices and prohibit external connections and communications. ❑ USB Ports ❑...
  • Page 132 Customizing Your VAIO Computer > Protecting Data from Unauthorized Use To disable built-in devices Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. Press the <...
  • Page 133: Protecting The Hard Disk

    Customizing Your VAIO Computer > Protecting the Hard Disk Protecting the Hard Disk If your computer is equipped with a built-in hard disk drive, then the hard disk drive protection function is available. This function protects your hard disk drive against shock hazards. See the specifications to find out about the configuration of your computer.
  • Page 134: Upgrading Your Vaio Computer

    ❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer. ❑ You should not touch the connectors or open the memory module compartment cover. For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.
  • Page 135: Adding And Removing Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by replacing the installed memory module. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding memory modules ❑...
  • Page 136 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...
  • Page 137: Removing And Installing A Memory Module

    Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Wait about an hour until the computer cools down. Unscrew the two screws (1), slide the bottom cover in the direction of the arrow (2), and remove the cover.
  • Page 138 Upgrading Your VAIO Computer > Adding and Removing Memory Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 139 Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any components on the motherboard other than the memory module. Be careful not to touch the wires and the projections inside the bottom cover.
  • Page 140: Viewing The Amount Of Memory

    Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 141: Precautions

    Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. Some features and options in this section may not be available on your computer. ❑ Safety Information (page 142) ❑ Care and Maintenance Information ❑...
  • Page 142: Safety Information

    Precautions > Safety Information Safety Information Computer ❑ Use your computer on a solid, stable surface. ❑ It is recommended that you do not use your computer directly on your lap. The temperature of the base of the unit may rise during normal operation and over time could result in discomfort or burns.
  • Page 143: Battery Pack

    ❑ Do not leave battery packs in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. ❑ For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard, supplied by Sony for your VAIO computer.
  • Page 144: Care And Maintenance Information

    Precautions > Care and Maintenance Information Care and Maintenance Information Computer ❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑...
  • Page 145: Handling Your Computer

    Precautions > Handling Your Computer Handling Your Computer ❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery pack. You may want to have the computer checked by qualified personnel before operating it again. ❑...
  • Page 146 If any problems occur, unplug the computer and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page ❑...
  • Page 147: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 148: Using The Power Source

    ❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 149: Handling The Built-in Camera

    Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not scratch or soil the area on and around the built-in camera, as it may cause poor quality images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 150: Handling Discs

    Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central hole, as shown below: ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
  • Page 151: Using The Battery Pack

    ❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time. ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
  • Page 152: Handling "memory Stick

    Precautions > Handling "Memory Stick" Handling "Memory Stick" ❑ Do not touch the "Memory Stick" connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with "Memory Stick". ❑ Do not bend, drop, or expose "Memory Stick". ❑...
  • Page 153: Handling The Built-in Storage Device

    Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
  • Page 154: Using Fingerprint Authentication

    Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
  • Page 155: Using The Tpm

    ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions.
  • Page 156: Troubleshooting

    Troubleshooting > Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see Using the VAIO Care (page 37).
  • Page 157 Troubleshooting > ❑ Speakers (page 193) ❑ Touch Pad (page 195) ❑ Keyboard (page 196) ❑ Floppy Disks (page 197) ❑ Audio/Video (page 198) ❑ "Memory Stick" (page 200) ❑ Peripherals (page 201)
  • Page 158: Computer Operations

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
  • Page 159: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    Troubleshooting > Computer Operations What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. ❑...
  • Page 160: What Should I Do If My Computer Or Software Stops Responding

    Troubleshooting > Computer Operations What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. ❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. ❑...
  • Page 161: Why Doesn't My Computer Enter Sleep Or Hibernate Mode

    21). ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 162 Troubleshooting > Computer Operations Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed. What should I do if my computer does not accept my password and returns a message, Enter Onetime Password? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and...
  • Page 163: To The Computer

    Troubleshooting > Computer Operations How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears.
  • Page 164: System Update / Security

    Troubleshooting > System Update / Security System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer How do I schedule the installation of Windows updates to my computer? The Microsoft Windows operating system is preinstalled on your computer.
  • Page 165: Recovery / Recovery Media

    Troubleshooting > Recovery / Recovery Media Recovery / Recovery Media How can I create Recovery Media? You can create Recovery Media using the VAIO Care factory default settings. If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied). See the Recovery, Backup and Troubleshooting Guide for more information.
  • Page 166 Troubleshooting > Recovery / Recovery Media How do I reduce the volume of the recovery area? Your built-in storage device contains the recovery area where the data for system recovery is stored. If your computer includes a solid state drive, you might want to minimize the recovery area by removing such data. If you recover your computer from Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer and to an AC power source.
  • Page 167 Troubleshooting > Recovery / Recovery Media The above procedure involves system recovery. The applications and data you added on the storage device before removing the data for system recovery will all be lost. Once you have removed the data for system recovery, you need the Recovery Media for later system recovery.
  • Page 168: Partition

    Troubleshooting > Partition Partition How can I create a hard disk partition? The Windows feature allows you to create a partition without recovering your computer system. Click Start, Control Panel, System and Security, and Create and format hard disk partitions under Administrative Tools.
  • Page 169: Battery Pack

    Troubleshooting > Battery Pack Battery Pack How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack information. When is my computer using AC power? When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed. When should I recharge the battery pack? Recharge the battery pack when: ❑...
  • Page 170: Why Can't I Fully Charge My Battery Pack

    Installing/Removing the Battery Pack ❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer...
  • Page 171: Built-in Camera

    Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of Media Gallery.
  • Page 172 Troubleshooting > Built-in Camera What should I do if captured images contain dropped frames and audio interruptions? ❑ The effect settings on your software application may cause dropped frames. See the help file included with your software application for more information. ❑...
  • Page 173: Networking (lan/wireless Lan)

    Troubleshooting > Networking (LAN/Wireless LAN) Networking (LAN/Wireless LAN) What should I do if the VAIO Smart Network icon is not displayed on the taskbar? ❑ Click on the taskbar and check if the VAIO Smart Network icon ❑ If the VAIO Smart Network icon change the setting to display the icon on the taskbar.
  • Page 174: What Should I Do If I Cannot Access The Internet

    Troubleshooting > Networking (LAN/Wireless LAN) ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Click Start and Control Panel. Click System and Security and Power Options.
  • Page 175: Why Is The Data Transfer Speed Slow

    Troubleshooting > Networking (LAN/Wireless LAN) Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstacles or closer to any access point you may be using.
  • Page 176 ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 177: Wireless Wan

    Troubleshooting > Wireless WAN Wireless WAN What should I do if my computer cannot connect to the wireless WAN? ❑ Make sure the battery pack is installed properly and charged. ❑ Make sure the SIM card is 3G data enabled and activated by your telecom operator. When inserting the SIM card, be sure to follow the procedure in Inserting a SIM Card ❑...
  • Page 178: Bluetooth Technology

    Troubleshooting > BLUETOOTH Technology BLUETOOTH Technology What should I do if other BLUETOOTH devices cannot find my computer? ❑ Make sure both devices have the BLUETOOTH function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
  • Page 179: Why Is My Bluetooth Connection Slow

    Troubleshooting > BLUETOOTH Technology What should I do if other BLUETOOTH devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the BLUETOOTH device I want to communicate with? (page 178). ❑...
  • Page 180: Can I Use A Device With Bluetooth Technology On Airplanes

    Troubleshooting > BLUETOOTH Technology Can I use a device with BLUETOOTH technology on airplanes? With BLUETOOTH technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of BLUETOOTH devices to avoid radio interference. Check with facility staff to see if use of the BLUETOOTH function on the computer is permitted.
  • Page 181: Optical Discs

    Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
  • Page 182 Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 183 Troubleshooting > Optical Discs ❑ Make sure the correct driver software is installed. Follow these steps: Click Start and Control Panel. Click System and Security. Click System. Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X"...
  • Page 184 Troubleshooting > Optical Discs What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? ❑ Check if your optical disc drive supports the Blu-ray Disc media. ❑ To play copyright protected Blu-ray Disc media continually, you need to update the AACS key. If a message prompts you to update the AACS key, follow the message.
  • Page 185: Why Can't I Write Data To Blu-ray Disc Media

    Troubleshooting > Optical Discs Why can't I write data to Blu-ray Disc media? ❑ Check if your optical disc drive supports the Blu-ray Disc writing function. ❑ BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media. What should I do if my external optical disc drive does not work properly? Make sure that your external optical disc drive is connected to an AC power source and the USB port.
  • Page 186: Display

    Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 32) ❑...
  • Page 187 Troubleshooting > Display What should I do if I do not see proper images or videos? ❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback. Selecting any other option may prevent such software from displaying images successfully. To change the display colors, follow these steps: Right-click on the desktop and select Screen resolution.
  • Page 188 Troubleshooting > Display What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly, depending on the software you are using.
  • Page 189: Why Doesn't My Screen Display A Video

    Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
  • Page 190: How Do I Run Windows Aero

    Troubleshooting > Display How do I run Windows Aero? To run Windows Aero, follow these steps: Right-click on the desktop and select Personalize. Select your desired theme from Aero Themes. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
  • Page 191: Printing

    Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 192: Microphone

    Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ Your computer is not equipped with the microphone jack. You cannot use an external microphone. ❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: Close all open programs.
  • Page 193: Speakers

    Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 194 Troubleshooting > Speakers What should I do if my external speakers do not work? ❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
  • Page 195: Touch Pad

    Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad. Press the Fn+F1 keys to enable it. See Using the Touch Pad ❑ Make sure that a mouse is not connected to your computer. ❑...
  • Page 196: Keyboard

    Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 197: Floppy Disks

    Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
  • Page 198: Audio/video

    Troubleshooting > Audio/Video Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel. Click Hardware and Sound. Click Manage audio devices under Sound. On the Sounds tab, click to cancel the Play Windows Startup sound check box. Click OK.
  • Page 199 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
  • Page 200: Memory Stick

    Troubleshooting > "Memory Stick" "Memory Stick" What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer on other devices? You may need to reformat your "Memory Stick". Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick", back up important data and confirm that "Memory Stick"...
  • Page 201: Peripherals

    Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an AC outlet.
  • Page 202: About The International Energy Star(r) Program

    The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and office equipment.
  • Page 203: Trademarks

    Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. i.LINK is a name to denote IEEE 1394.
  • Page 204 SDHC Logo is a trademark. SDXC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 205: Notice

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.
  • Page 206 © 2011 Sony Corporation...

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