Support Options - Sony VAIO PCG4A1L Quick Start Manual

Fuji3.book Page 38 Monday, December 15, 2003 6:34 PM
VAIO® Computer Quick Start

Support Options

If you have questions about your computer or the preinstalled programs, refer to
the following sources for answers in the sequence listed below.
1 VAIO® Computer Documentation
The on-screen VAIO® Computer User Guide and the printed VAIO®
Computer Quick Start provide information on how to maximize your
computer capabilities and solve common problems.
2 Program Guides and Help Files
The preinstalled programs on your computer may come with individual
help guides. These guides are stored on the hard disk as on-screen Help
files. You can find the Help files from the Help menu under the specific
program. To see a list of the preinstalled programs, click Start on the
Windows® taskbar, and select All Programs.
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft® Windows®
operating system. For operating system support, you can visit Microsoft®
customer support at: http://support.microsoft.com/directory/.
4 Sony Online Support
This service provides instant access to information on commonly
encountered problems. Type a description of the problem and the
Knowledge Database searches for the corresponding solutions online.
You can visit Sony Online Support at: http://www.sony.com/pcsupport.
5 VAIO Update
When your computer is connected to the Internet, VAIO Update
automatically notifies you when critical software and security information
is posted on the support Web site. Click the VAIO Update notice to open
the VAIO Support Web site and view the information. You can also right-
click the VAIO Update icon
select Go to VAIO Web Support to open the support Web site.
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in the Taskbar Notification area and