Troubleshooting - LG DRD-841B Owner's Manual

INSTALLATION, USAGE AND HANDLING PRECAUTIONS
I Installation
Avoid placing the drive in a location subject to :
- high humidity
- high temperature
- mechanical vibration
- direct sunlight
I Operation
- During operation, excessive vibration, or a sudden jolt to the drive may cause a
malfunction.
- Avoid exposing the drive to sudden changes in temperature. This may cause
condensation to collect inside the drive.
I Transportation
- Always remove the disc before moving the drive.

TROUBLESHOOTING

* When the DVD-ROM drive does not work with the hard disk drive in primary
IDE channel.
(SOLUTION)
1. Check the DVD-ROM drive Master/Slave Jumper setting.
The DVD-ROM drive must be set to the Slave mode.
2. Check to be sure your hard disk Interface type is IDE type.
3. Check your hard disk Master/Slave Jumper setting.
Some old-version IDE type hard disks were set to Master Only mode.
In that case, contact your hard disk company and change your hard disk jumper
setting to master mode.
4. If the DVD-ROM drive does not work with above methods, you may need a
secondary IDE card. If you use the secondary IDE card, you should set the DVD-
ROM drive jumper to the master mode if the DVD-ROM drive is the first device you
are connecting to the secondary IDE card.
* When the DVD-ROM drive does not install in OS/2 warp.
(SOLUTION)
1. Select NON-LISTED IDE CD.
* DVD-ROM drive is not present in Windows 3.1 or 3.11 or DOSSHELL.
(SOLUTION)
1. When the WIN or DOSSHELL command lines are present in your AUTOEXEC.BAT,
make sure that the MSCDEX.EXE command line appears before the WIN or the
DOSSHELL command lines.
E-13