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Available languages
Available languages
Troubleshooting
Problem
Cause and correction of the defects
Device is not
Hoverboard is not activated.
responding.
Please activate our device with the on / off button.
Battery is not fully charged.
Please charge the battery.
A violent shock (caused by a rollover, for example) has shaken
our unit. Since then the LED warning light is red.
Please deactivate our device and then reactivate.
LED warning light
You are travelling at too high a speed.
is active and a
Reduce the speed. Please get off carefully and calmly.
signal is heard.
You are in a steep gradient right now.
Please reduce your speed. Then please calmly and carefully
get off the board.
Wheels are locked.
Please reduce your speed. Get calmly and carefully off the
device. Please clean the wheels from foliage, pebbles, loose
chippings, etc. until they begin to turn again.
Too low battery.
Reduce your speed. Get off the Hoverboard calmly and
carefully. Please charge the battery immediately and fully.
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Hoverboard disposal
REMOVE THE BATTERY
Here - in this section - we explain how to remove the battery. Please note that you
must remove the battery and dispose of it separately prior to disposal of the device.
This is information for the trained person in the respective collection point. Please do
not remove the battery yourself. It could result in injuries. In normal use it is impossible
to remove or replace our battery: It is firmly integrated into the device.
Please do note: A removal will damage the device in the long term.
•
Please unscrew the screws at the bottom of our device with a screwdriver. • The
battery is in the holder (A). Please unscrew the bracket (A) by removing the screws
on the bracket (A) using a screwdriver.
•
Please disconnect the cables (B) leading to the battery (C).
•
Please take the holder (A) together with the battery (C) and dispose of it according
to the currently valid guidelines. You do not need to open the battery (C).
B
A
B
C
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