Asus E502MA E-Manual

Asus E502MA E-Manual

Notebook pc
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E9904
First Edition
February 2015
Notebook PC
E-Manual

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Table of Contents
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Summary of Contents for Asus E502MA

  • Page 1 E9904 First Edition February 2015 Notebook PC E-Manual...
  • Page 2 Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.
  • Page 3: Table Of Contents

    Table of Contents About this manual .....................7 Conventions used in this manual ................8 Icons ............................ 8 Typography ........................8 Safety precautions .....................9 Using your Notebook PC ....................9 Caring for your Notebook PC ..................10 Proper disposal ........................ 11 Chapter 1: Hardware Setup Getting to know your Notebook PC ..............14 Top View ..........................
  • Page 4 Chapter 3: Working with Windows® 8.1 Starting for the first time ..................38 ® Windows UI .........................39 Start screen ........................39 Hotspots ..........................40 Start button ........................43 Customizing your Start screen ................... 45 ® Working with Windows apps ................46 Launching apps ....................... 46 Customizing apps ......................
  • Page 5 Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST) ................66 Using POST to access BIOS and Troubleshoot............66 BIOS ..........................66 Accessing BIOS ........................ 66 BIOS Settings ........................67 Recovering your system ..................77 Enabling a recovery option ..................79 Chapter 5: Upgrading your Notebook PC Installing the Hard Disk Drive ................82 Tips and FAQs Useful tips for your Notebook PC ................92...
  • Page 6 CTR 21 Approval (for Notebook PC with built-in Modem) ......114 ENERGY STAR complied product ................116 Global Environmental Regulation Compliance and Declaration ....116 ASUS Recycling/Takeback Services ................117 Rechargeable Battery Recycling Service in North America......117 Regional notice for California ..................117 Regional notice for Singapore ...................
  • Page 7: About This Manual

    About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC.
  • Page 8: Conventions Used In This Manual

    Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks.
  • Page 9: Safety Precautions

    Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.
  • Page 10: Caring For Your Notebook Pc

    Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth.
  • Page 11: Proper Disposal

    Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercury- containing button cell battery) should not be placed in municipal waste.
  • Page 12 Notebook PC E-Manual...
  • Page 13: Chapter 1: Hardware Setup

    Chapter 1: Hardware Setup Notebook PC E-Manual...
  • Page 14: Getting To Know Your Notebook Pc

    Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. Notebook PC E-Manual...
  • Page 15 Microphone The built-in microphone can be used for video conferencing, voice narrations, or simple audio recording. Camera indicator The camera indicator lights up when the built-in camera is in use. Camera The built-in camera allows you to take pictures or record videos using your Notebook PC.
  • Page 16 Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience.
  • Page 17: Bottom

    Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC.
  • Page 18: Right Side

    Right Side Kensington® security slot The Kensington® security slot allows you to secure your Notebook PC using Kensington® compatible Notebook PC security products. Headphone output/microphone input combo jack port This port allows you to connect your Notebook PC to amplified speakers or headphones.
  • Page 19: Left Side

    Left Side Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source.
  • Page 20 LAN port Insert the network cable into this port to connect to a local area network. VGA port This port allows you to connect your Notebook PC to an external display. HDMI port This port is for a High-Definition Multimedia Interface (HDMI) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback.
  • Page 21: Front Side

    Front Side Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Two-color battery charge indicator The two-color LED provides a visual indication of the battery’s charge status.
  • Page 22 Color Status Solid White The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.
  • Page 23: Chapter 2: Using Your Notebook Pc

    Chapter 2: Using your Notebook PC Notebook PC E-Manual...
  • Page 24: Getting Started

    Getting started Charge your Notebook PC. Connect the AC power cord to the AC/DC adapter. Plug the AC power adapter into a 100V~240V power source. Connect the DC power connector into your Notebook PC’s power (DC) input. Charge the Notebook PC for 3 hours before using it in battery mode for the first time.
  • Page 25 • The socket outlet must be easily accessible and near your Notebook • To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket. WARNING! Read the following precautions for your Notebook PC’s battery. • Only ASUS-authorized technicians should remove the battery inside the device. • The battery used in this device may present a risk of fire or chemical burn if removed or disassembled. • Follow the warning labels for your personal safety. • Risk of explosion if battery is replaced by an incorrect type. •...
  • Page 26: Lift To Open The Display Panel

    Lift to open the display panel. Press the power button. Notebook PC E-Manual...
  • Page 27: Gestures For The Touchpad

    Gestures for the touchpad Gestures allow you to launch programs and access the settings of your Notebook PC. Refer to the following illustrations when using hand gestures on your touchpad. Moving the pointer You can tap or click anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen.
  • Page 28 One-finger gestures Tap/click, Double tap/double click • In the Start screen, tap/click an app to launch it. • In Desktop mode, double tap/double click an application to launch it. Drag and drop Double tap/double click an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad.
  • Page 29 Left-click Right-click • In the Start screen, click an • In the Start screen, click an app to launch it. app to select it and launch the settings bar. You can also • In Desktop mode, double- press this button to launch click an application to the All Apps bar. launch it. • In Desktop mode, use this button to open the right- click menu.
  • Page 30 Top edge swipe • In the Start screen, swipe from the top edge to launch the All Apps bar. • In a running app, swipe from the top edge to view its menu. Left edge swipe Right edge swipe Swipe from the left edge to shuffle Swipe the right edge to launch the Charms bar. your running apps. Notebook PC E-Manual...
  • Page 31 Two-finger gestures Tap/click Rotate Tap/click two fingers on the To rotate an image, place two touchpad to simulate the right- fingers on the touchpad then click function. turn one finger clockwise or counterclockwise while the other stays still. Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or...
  • Page 32 Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad. Drag and drop Select an item then press and hold the left button. Using your other finger, slide down the touchpad to drag and drop the item to a new location.
  • Page 33 Three-finger gestures Swipe up Swipe down Swipe three fingers upward to Swipe three fingers downward to show all running applications. show the Desktop mode. Notebook PC E-Manual...
  • Page 34: Using The Keyboard

    Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Decreases display brightness Increases display brightness Turns the display panel off...
  • Page 35: Windows® 8.1 Keys

    Enables or disables the touchpad Turns the speaker on or off Windows® 8.1 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Press this key to go back to the Start screen. If you are already in the Start screen, press this key to go back to the last app you opened.
  • Page 36: Using The Numeric Keypad

    Using the numeric keypad* NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same. A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys. Press toggle between using the keypad as number keys or as...
  • Page 37: Chapter 3: Working With Windows

    Chapter 3: Working with Windows® 8.1 Notebook PC E-Manual...
  • Page 38: Starting For The First Time

    Starting for the first time When you start your computer for the first time, a series of screens appear to guide you in configuring your Windows® 8.1 operating system. To start your Notebook PC for the first time: Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.
  • Page 39: Windows ® Ui

    ® Windows Windows® 8.1 comes with a tile-based user interface (UI) which allows you to organize and easily access Windows® apps from the Start screen. It also includes the following features that you can use while working on your Notebook PC. Start screen The Start screen appears after successfully signing in to your user account.
  • Page 40: Hotspots

    Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Notebook PC. The functions in these hotspots can be activated using the touchpad. Hotspots on a running app Hotspots on the Start screen Notebook PC E-Manual...
  • Page 41 Hotspot Action upper left corner Hover your mouse pointer on the upper left corner then tap/click on the recent app’s thumbnail to revert back to that running app. If you launched more than one app, slide down to show all running apps. lower left corner From a running app screen: Hover your mouse pointer on the lower left...
  • Page 42 Hotspot Action top side Hover your mouse pointer on the top side until it changes to a hand icon. Drag then drop the app to a new location. NOTE: This hotspot function only works on a running app or when you want to use the Snap feature.
  • Page 43: Start Button

    Start button Windows® 8.1 features the Start button which allows you to switch between the two most recent apps that you opened. The Start button may be accessed from the Start screen, while on Desktop mode, and on any app that is currently open onscreen. Start button on the Start screen NOTE: The actual color of your Start button varies depending on the display settings you chose for your Start screen.
  • Page 44 Start button on Desktop mode Context menu The context menu appears as a box filled with quick access to some of the programs inside Windows® 8.1. The context menu appears when you right-click on the Start button. The context menu also includes the following shut down options for your Notebook PC: sign out, sleep, shut down, restart.
  • Page 45: Customizing Your Start Screen

    Customizing your Start screen Windows® 8.1 also enables you to customize your Start screen, allowing you to boot directly to the Desktop mode and customize the arrangement of your apps onscreen. To customize the settings of your Start screen: Launch the Desktop. Right-click anywhere on the taskbar, except on the Start button, to launch the pop-up window.
  • Page 46: Working With Windows ® Apps

    ® Working with Windows apps Use your Notebook PC’s touchpad or keyboard to launch, customize, and close apps. Launching apps Position your mouse pointer over the app then left-click or tap once to launch it. Press twice then use the arrow keys to browse through the apps.
  • Page 47 Closing apps Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon. Drag then drop the app to the bottom of the screen to close it. From the running app’s screen, press Notebook PC E-Manual...
  • Page 48: Accessing The Apps Screen

    Accessing the Apps screen Aside from the apps already pinned on your Start screen, you can also open other applications through the Apps screen. NOTE: Actual apps shown onscreen may vary per model. The following screenshot is for reference only. Launching the Apps screen Launch the Apps screen using your Notebook PC's touchpad or keyboard.
  • Page 49 Pinning more apps on the Start screen You can pin more apps on the Start screen using your touchpad. Launch the All Apps screen Right-click on the apps that you want to add on the Start screen. Tap/click on the icon to pin the selected apps on the Start screen.
  • Page 50: Charms Bar

    Charms bar The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Notebook PC. Charms bar Launching the Charms bar NOTE: When called out, the Charms bar initially appears as a set of...
  • Page 51 Inside the Charms bar Search This charm allows you to look for files, applications, or programs in your Notebook PC. Share This charm allows you to share applications via social networking sites or email. Start This charm reverts the display back to the Start screen. From the Start screen, you can also use this to revert back to a recently opened app.
  • Page 52: Snap Feature

    Snap feature The Snap feature displays two apps side-by-side, allowing you to work or switch between apps. IMPORTANT! Ensure that your Notebook PC’s screen resolution is set to 1366 x 768 pixels or higher before using the Snap feature. Snap bar Notebook PC E-Manual...
  • Page 53 Using Snap Use your Notebook PC’s touchpad or keyboard to activate and use Snap. Launch the app you wish to snap. Hover the mouse point on the top side of your screen. Once the pointer changes to a hand icon, drag then drop the app to the left or right side of the display panel.
  • Page 54: Other Keyboard Shortcuts

    Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 8.1. Switches between the Start screen and the last running app Launches the desktop Launches the This PC window on Desktop mode Opens the File option from the Search charm Opens the Share charm Opens the Settings charm...
  • Page 55 Launches the Project pane Opens the Everywhere option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings...
  • Page 56: Connecting To Wireless Networks

    Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC.
  • Page 57: Bluetooth

    Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices. IMPORTANT! The Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers.
  • Page 58: Airplane Mode

    Airplane mode The Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. Turning Airplane mode on Launch the Charms bar. Tap/click and tap/click Move the slider to the right to turn the Airplane mode on. Press Turning Airplane mode off Launch the Charms bar.
  • Page 59: Connecting To Wired Networks

    Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.
  • Page 60: Configuring A Static Ip Network Connection

    Tap/click Obtain an IP address automatically then tap/click OK. NOTE: Proceed to the next steps if you are using PPPoE connection. Return to the Network and Sharing Center window then tap/click Set up a new connection or network. Select Connect to the Internet then tap/click Next. Tap/click Broadband (PPPoE).
  • Page 61: Turning Your Notebook Pc Off

    Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: from the Charms bar then • Tap/click > Shut down to do a normal tap/click shutdown. > Shut • From the log-in screen, tap/click down. •...
  • Page 62: Windows ® 8.1 Lock Screen

    ® Windows 8.1 lock screen The Windows® 8.1 lock screen appears when you wake your Notebook PC from sleep or hibernate mode. It also appears when you lock or unlock Windows® 8.1. The lock screen can be customized to regulate access to your operating system.
  • Page 63: Customizing Your Lock Screen

    Customizing your lock screen You can customize your lock screen to show your preferred photo, a photo slideshow, app updates, and quickly access your Notebook PC’s camera. To change the settings of your lock screen, you may refer to the following information: Selecting a photo Launch the Charms bar >...
  • Page 64 Adding app updates Launch the Charms bar > Settings. Select Change PC Settings > Lock screen. Scroll down until you see the Lock screen apps option. Use the following options to add the apps whose updates you would like to see from your lock screen: Activating your Notebook PC camera from the lock screen From the lock screen, you can swipe down to activate and use your...
  • Page 65: Chapter 4: Power-On Self-Test (Post)

    Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual...
  • Page 66: The Power-On Self-Test (Post)

    The Power-On Self-Test (POST) The Power-On Self-Test (POST) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.
  • Page 67: Bios Settings

    BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory. Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. On the Boot screen, select Boot Option #1.
  • Page 68 and select a device as the Boot Option #1. Press Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Boot Configuration Sets the system boot order Fast Boot [Enabled] Launch CSM [Disabled] Driver Option Priorities Boot Option #1 Boot Option Priorities...
  • Page 69 Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: If you install a User Password, you will be prompted to input this •...
  • Page 70 To set the password: On the Security screen, select Administrator Password or User Password. Type in a password then press Re-type to confirm the password then press To clear the password: On the Security screen, select Administrator Password or User Password.
  • Page 71 I/O Interface Security In the Security menu, you can access I/O Interface Security to lock or unlock some interface functions of your Notebook PC. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Security If Locked, LAN I/O Interface Security controller will be disabled.
  • Page 72 USB Interface Security Through the I/O Interface Security menu, you can also access USB Interface Security to lock or unlock ports and devices. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Security If Locked, all USB Interface Security USB device will be disabled USB Interface...
  • Page 73 Set Master Password In the Security menu, you can use Set Master Password to set up a password-enabled access to your hard disk drive. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
  • Page 74 Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Aptio Setup Utility - Copyright (C) 2012 American Megatrends, Inc. Main Advanced Boot Security Save & Exit Exit system setup Save Changes and Exit after saving the Discard Changes and Exit changes.
  • Page 75 To update the BIOS: Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website. Save a copy of the downloaded BIOS file to a flash disk drive. Connect your flash disk drive to your Notebook PC.
  • Page 76 Locate your downloaded BIOS file in the flash disk drive then press ASUSTek Easy Flash Utility FLASH TYPE: MXIC 25L Series Current BIOS New BIOS Platform: E502/E402 Platform: Unknown Version: Unknown Version: 101 Build Date: Unknown Build Date: Oct 26 2012 Build Time: Unknown Build Time: 11:51:05 0 EFI...
  • Page 77: Recovering Your System

    Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! • Back up all your data files before doing any recovery option on your Notebook PC.
  • Page 78 • Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as: Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC. Using Troubleshoot to enable any of these advanced recovery options: System Restore, System Image Recovery, Startup Repair, Command Prompt, UEFI Firmware Settings, Startup Settings.
  • Page 79: Enabling A Recovery Option

    Enabling a recovery option Refer to the following steps if you want to access and use any of the available recovery options for your Notebook PC. Launch the charms bar and select Settings. Select Change PC Settings. Notebook PC E-Manual...
  • Page 80 Under the PC Settings options, select Update and recovery. Under the Update and recovery options, select Recovery then select the recovery option you would like to do. Notebook PC E-Manual...
  • Page 81: Chapter 5: Upgrading Your Notebook Pc

    Chapter 5: Upgrading your Notebook PC Notebook PC E-Manual...
  • Page 82: Installing The Hard Disk Drive

    Installing the Hard Disk Drive Refer to the following steps if you need to install a new HDD (hard disk drive) of your Notebook PC. IMPORTANT! Purchase an HDD from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 83 Loosen the screw from the Notebook PC’s compartment cover. Pull out the compartment cover and remove it completely from your Notebook PC. Notebook PC E-Manual...
  • Page 84 Remove the screws securing the HDD bay to the compartment. Notebook PC E-Manual...
  • Page 85 (optional) If an HDD is currently installed in your Notebook PC, disconnect the HDD bay from the HDD port as shown in the illustration below. Notebook PC E-Manual...
  • Page 86 Use the flap on the HDD bay to pull it out of the compartment. HDD bay Notebook PC E-Manual...
  • Page 87 (optional) If an HDD is currently attached to the HDD bay, refer to to the following steps on how to remove the old HDD: Remove all the screws on the sides of the HDD bay. Remove the old HDD from the HDD bay then place it on a flat dry surface with its PCB (printed circuit board) facing up, as shown in the illustration below.
  • Page 88 Place the new HDD with its PCB (printed circuit board) facing the HDD bay. Ensure that the port connectors of your HDD are not obstructed by any part of the HDD bay. Reattach and secure the HDD with the screws you removed earlier.
  • Page 89 Replace the HDD bay back in the compartment, with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD bay until it connects with the Notebook PC. Secure the HDD bay with the screws you removed earlier. Notebook PC E-Manual...
  • Page 90 Align and replace the cover of the compartment. Reattach and secure the cover using the screw you removed earlier. Notebook PC E-Manual...
  • Page 91: Tips And Faqs

    Tips and FAQs Notebook PC E-Manual...
  • Page 92: Useful Tips For Your Notebook Pc

    • Update Windows® periodically to ensure that your applications have the latest security settings. • Use ASUS Live Update to update ASUS-exclusive applications, drivers and utilities in your Notebook PC. Refer to the ASUS Tutor installed in your Notebook PC for more details. • Use an anti-virus software to protect your data and keep this updated too. •...
  • Page 93: Hardware Faqs

    I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. My display panel has an uneven color and brightness. How...
  • Page 94 • Check if your speakers were set to mute. • Check if a headphone jack is connected to your Notebook PC and remove it. What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. Notebook PC E-Manual...
  • Page 95 My Notebook PC’s touchpad is not working. What should I You can try doing any of the following suggestions: • Check if ASUS Smart Gesture is set to disable touchpad by connecting an external pointing device to your Notebook PC. If yes, disable this function. •...
  • Page 96: Software Faqs

    Remove all connected USB devices then restart your Notebook PC. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. My Notebook PC boots slower than usual and my operating system lags. How can I fix this? Delete the applications you recently installed or were not included with your operating system package then restart your system.
  • Page 97 My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state.
  • Page 98 Notebook PC E-Manual...
  • Page 99: Appendices

    Appendices Notebook PC E-Manual...
  • Page 100: Internal Modem Compliancy

    Internal Modem Compliancy The Notebook PC with internal modem model complies with JATE (Japan), FCC (US, Canada, Korea, Taiwan), and CTR21. The internal modem has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 101: Network Compatibility Declaration

    Network Compatibility Declaration Statement to be made by the manufacturer to the Notified Body and the vendor: “This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter- working difficulties.
  • Page 102 This table shows the countries currently under the CTR21 standard. Country Applied More Testing Austria Belgium Czech Republic Not Applicable Denmark Finland France Germany Greece Hungary Not Applicable Iceland Ireland Italy Still Pending Still Pending Israel Lichtenstein Luxemburg The Netherlands Norway Poland Not Applicable...
  • Page 103: Federal Communications Commission Interference Statement

    This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21. html 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous).
  • Page 104: Fcc Radio Frequency (Rf) Exposure Caution Statement

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment.
  • Page 105: Declaration Of Conformity (R&Tte Directive 1999/5/Ec)

    Declaration of Conformity (R&TTE directive 1999/5/EC) The following items were completed and are considered relevant and sufficient: • Essential requirements as in [Article 3] • Protection requirements for health and safety as in [Article 3.1a] • Testing for electric safety according to [EN 60950] • Protection requirements for electromagnetic compatibility in [Article 3.1b] • Testing for electromagnetic compatibility in [EN 301 489-1] & [EN 301 489-17] • Effective use of the radio spectrum as in [Article 3.2] • Radio test suites according to [EN 300 328-2] CE Marking CE marking for devices without wireless LAN/Bluetooth The shipped version of this device complies with the requirements of the EEC directives 2004/108/EC “Electromagnetic compatibility”...
  • Page 106: Ic Radiation Exposure Statement For Canada

    IC Radiation Exposure Statement for Canada This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.
  • Page 107: Déclaration D'industrie Canada Relative À L'exposition Aux Ondes Radio

    Déclaration d’Industrie Canada relative à l’ exposition aux ondes radio Cet appareil est conforme aux limites d’exposition aux radiations d’Industrie Canada définies pour un environnement non-contrôlé. Pour maintenir la conformité avec les exigences d’exposition RF d’IC, veuillez éviter tout contact direct avec l’antenne pendant l’émission.
  • Page 108: Wireless Operation Channel For Different Domains

    Wireless Operation Channel for Different Domains N. America 2.412-2.462 GHz Ch01 through CH11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France Restricted Wireless Frequency Bands Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors are: •...
  • Page 109 Departments in which the use of the 2400–2483.5 MHz band is permitted with an EIRP of less than 100mW indoors and less than 10mW outdoors: 01 Ain 02 Aisne 03 Allier 05 Hautes Alpes 08 Ardennes 09 Ariège 11 Aude 12 Aveyron 16 Charente 24 Dordogne 25 Doubs 26 Drôme 32 Gers 36 Indre 37 Indre et Loire 41 Loir et Cher 45 Loiret...
  • Page 110: Ul Safety Notices

    UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
  • Page 111: Power Safety Requirement

    REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/ REACH.htm. Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.A.
  • Page 112: Nordic Lithium Cautions (For Lithium-Ion Batteries)

    Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica.
  • Page 113: Optical Drive Safety Information

    Optical Drive Safety Information Laser Safety Information CD-ROM Drive Safety Warning CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.
  • Page 114: Ctr 21 Approval (For Notebook Pc With Built-In Modem)

    CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French Notebook PC E-Manual...
  • Page 115 German Greek Italian Portuguese Spanish Swedish Notebook PC E-Manual...
  • Page 116: Energy Star Complied Product

    Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.
  • Page 117: Asus Recycling/Takeback Services

    ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/ english/Takeback.htm for detailed recycling information in different regions.
  • Page 118: Regional Notice For India

    Regional notice for India This product complies with the “India E-waste (Management and Handling)Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1 % by weight in homogenous materials and 0.01 % by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule-II of the Rule.
  • Page 119 Notebook PC E-Manual...

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